Never spoke to Jon, only to his subordinates. Rates raised annually with no discussion. Why is my…read moreaging car more expensive to insure each year when the coverage goes down? Nobody knows. Is my condo coverage enough? Up to me to instigate any conversations, but if I reached out to ask a question someone would respond in a decent amount of time.

I have been a client of this office for around 10 years if not more, and I'm currently in the…read moreprocess of transferring to a different office because of the recent decline in service and lack of attention to customer needs. This is unfortunate because I was happy with them for a while. However, the last few times I've reached out to them for time-sensitive important matters, it took an unreasonable time for them to respond or I would get no response unless I followed up. The service I received from a particular agent from this office most recently was very disappointing. Rather than taking the time to talk to me, give me detail options or give me a quote, she just quickly responded that I'd "probably get a better rate through the insurer my mortgage company is using" - even though my mortgage company highly recommended that I go through my private insurer for better rates. It just felt like the person didn't want to go through the hassle of looking into it or even calling me rather than a quick response via email. This is definitely not what I expect from a State Farm agent. I almost gave up and was just going to go with the crazy high rate for the required supplemental insurance through my lender, but then another State Farm agent reached out from a different office and they were more than happy to call and take the time to look up my options, find out more about my situation and what would work best for me - they were also super nice and made an effort to get to know me and offer me other plans I may want/need in the future without being pushy at all. In the end, this other agent was able to find me a rate that was only 1/3 of what my lender was quoting with much more comprehensive coverage! Anyway, like I said - I was happy with the service from this office the first several years, but I would be wary if you get similar service to what I received within the last year.

I had the privilege of working with Ben Roberts at Foundation Insurance and Risk Management. When…read moreI contacted Ben, I honestly did not hold out hope that he would be able to lower our insurance costs as we had contacted several other brokers with NO SUCCESS. But, Ben came through! He actually saved us quite a bit. I appreciate all of his effort, he was a pleasure to work with and made the process as simple as possible. He is knowledgeable, very helpful, and great at communicating. I would highly recommend giving Foundation Insurance and Risk Management a try, and ask for Ben!

I approached Foundation Insurance with a request for estimates on very short turnaround as part of…read morea mortgage. I was in process with another agent and was having some issues with the insurer. Justin was incredibly fast, helpful and clear in providing what I needed. The estimates from Erie were very good, and Erie is highly rated for customer service. While we ended up moving forward with the agent and insurer we had in process, I would have been highly confident in working with him.

GIG has provided my home and auto insurance for 20 years. I'm always impressed with their skills…read moreand professionalism. What's most important is their commitment to service. Whenever I've had a claim, they have represented me very well. I recommend them highly.

I have been holding my business insurance policies with GIG INC…read more at : 101 Lakeforest Blvd. Gaithersburg, MD. for over 14 years now. Needless to say never had any problem but I feel eager to express my gratitude toward this agency and its staff who has always promptly and courteously responded to my requests. The account executive lady is tremendously helpful with a lot of patience and kindness. When help is needed of any type she swiftly acts on and dedicates so much time and effort to find the best outcome, result, solution... Other insurance agencies had tried to offer me better rates but they couldn't match and I have never bothered to shop around all these years because I knew I am in good hands for a very competitive rates. Take my word : I highly recommend GIG Inc,

I own a small painting and home improvement business and needed some new commercial general…read moreliability insurance as my old company had stopped offering this type of policy. I contacted a few brokers and Alliance was by far the easiest to deal with and very responsive. After their initial reply to my online inquiry, I emailed back and explained what I was looking for and that I was hoping to get some new coverage as soon as possible. Paul wrote back right away and asked a few basic questions about my business. I responded late that night, and the next day they were able to get me a very reasonable quote, send me an application, and bind coverage in just a few hours, and I didn't even have to pay any portion of the premium upfront in order to get the new policy in place! Alliance set me up on quarterly payments and told me I would receive my first bill in a few weeks. I also had a couple of big contracts I was about to lose without proof of insurance and Cheri was able to generate a COI and send to me right away that same afternoon, which I greatly appreciated. I was very impressed with the fast, friendly and efficient service I received from Alliance and would definitely recommend them to any small business looking to get affordable insurance coverage quickly and without a lot of the red tape and headaches that you usually encounter when applying for a new policy. Alliance really helped me out!

I am a new business owner and I used Alliance to obtain workers' compensation and general liability…read moreinsurance. I engaged many brokers before going with Alliance, but choose them because their service was far and away better in quality than everyone else I spoke to across the DC area. Not only did they get me the best deal possible, their employees are stellar. When things go wrong and I have to deal with insurance, I'm so relieved that I can rely on Paul and Cheri.

The agent at Allstate that assisted me with my quote for home owner's insurance was very helpful…read more He was very patient with me and let me take my time on making a decision to have Allstate for my insurance.

I called up Wellspring Insurance last week when I was in a bind. I was supposed to be moving into a…read morenew apartment the next day, but at the last minute was told I had to have proof of renters insurance and pet liability insurance before moving in. I spoke with Dylan and within minutes he had me all taken care of. I have never experienced such quick and friendly customer service. The price couldn't be beat either. I will absolutely be using Wellspring for all of my insurance needs in the future. Stellar service, guys!

Wellspring knows how to take care of their customers. They sit down with you and listen to your…read moreneeds, whether its car or home or personal insurance. Their customer service, responsiveness and knowledge is impeccable! If you are looking for better coverage, you really need to call Wellspring Insurance!

I have used this Agency for many years. They have always been extremely helpful and made great…read morerecommendations to both make sure I am covered in the event I should need to file a claim, but also keeping my price low. I would recommend Jamie and his staff to anyone that wants a great Agent who stands behind his clients.

I came from a truly full service Erie agency who I would have happily been with forever if not for…read moremy teenage daughter and her "learning experiences." So imagine my shock when I had my 1st claim (a hit-and-run while my car was parked) with this agency. They did absolutely nothing for me except to steer me to the worst body shop I've ever come across. All my other dealings were with the poor saps at the 800 customer care number who promised to pass along my displeasure to Mr. Coyle. Of course, the only time I EVER heard from this agency was after I cancelled my policies. I've since heard from several former Allstate agents that he tells his staff that they are to keep all calls from policyholders to three minutes or under. I make it a point to pass this along to anyone I know. There are agents who earn their commissions out there -- but Jamie Coyle is most certainly not one of them!

Friendly staff, great rates, and excellent service. They work with you to meet your unique…read moreinsurance needs. Highly recommend calling them to get an insurance quote.

I have been a customer for ten years. Great service and best rates in DMV. I will never leave. Call…read morethem today.