I switched State Farm agents to Tyler Sweigart last year and I have been very pleased with the…read morequality of service they provide. They return calls quickly and go beyond what's expected whenever I have a question. I was in an accident which resulted in my car being totaled. I wasn't at fault but had never been in that situation before. Tyler and his team (Somer) were accessible and supportive during a difficult time.

Tyler Sweigart of State Farm has handled my various policies since I moved to D.C. a decade ago:…read morerenters, auto, umbrella, and I think a couple of others (I'm a big believer in insurance). He's highly professional and knowledgeable, reliable, and exceptionally efficient. Unless it's your field, insurance can be a chore, so I really appreciate how easy he makes the process. I'm spending more time writing this review than on updating my policies.

Amazing service from Agent Gloria, she was very helpful with my insurance needs and made sure that…read moreI got everything I wanted for the best price available. I would recommend her and this insurance company to everyone. Thank you so much!

Kelly Winpigler is an awesome agent. She was able to get my questions and concerns answered and…read morealso get some paperwork I needed Expedited so that I can move forward with the new agent. Thank You Kelly for your effective communication and the excellent customer service you offered to me and my company

I am writing this review in regards to the way that this gentleman Mr Mohammad Y Bajwa has treated…read moreme as a customer and as a human. My policy is up for renewal in which my payments went up drastically. I called this gentleman's establishment in the hopes that I could be explained as to why my rates went up and as to why I was not informed about this hike in my payments, I called this gentleman's office in which I must disclose that the young ladies he has working there have no idea exactly how to answer a phone within a business setting, meaning they lack the understanding of what professionalism is, they lack the understanding of what it means to be customer oriented, even something simple as identifying yourself when someone calls your place of business, I was told the two times that I called that the owner the boss would review my policy and get back to me, that my message would be passed along to this gentleman who goes by the name of Mohammad Bajwa, that call never came, so I decided to call him myself he comes onto the line surprised to hear that I've been waiting days for this man to call me back, that this is wrong, that it should never have happened, but as the conversation continued it became clear and evident of why his staff are the way they are, of why they have no knowledge muchless any comprehension of how to deal with a customer it is because Mohammad Bajwa lacks this knowledge and understanding his self, so how can the people who work under you be any different when it is the leader who sets the tone and the bar. He got very disrespectful and just plainly stated "it is just business, deal with it" I was highly offended and felt very disrespected. It is clear and evident that he has no regards for his clients the ones who put the money in his pockets. How can we expect anything different when this can't even return a simple call to his client explaining why the rates went up, so for me this man his workers and his business get 0 stars from me. STAY FAR AWAY FROM THIS BUSINESS GO ELSEWHERE IF YOU CAN. Thank you, Raymundo Trejo Jr

Update. I cancelled my insurance with All state in writing. 9 months later they still had me in…read morethe system and sent me a notice saying "they cancelled" my insurance due to non-payment and I owe them $1,142.00 thus affecting my credit. Mr. Mohammed corresponded with me but apparently he never cancelled my insurance for his own personal reasons. Do not buy insurance from this 14th street location. These people are no good.

From the conversation to fixing the situation went very well, I really appreciate how everything is…read moresolve

Necesitaba hacer algunos cambios en nuestras pólizas de seguro y Aracely Turcios fue súper eficaz y…read morediligente en ayudarme, me brindó un excelente servicio y actuó con bastante rapidez lo cual me ayudó mucho ya que necesitaba esos cambios para una fecha en específico.!

I love Erie. They were so helpful in my car accident and everything was checked out and situated…read morewithin one day of calling it in. They were communicative and everyone was checking in to see how I was and they are always checking in My agent, Irma, answers my email within hours or within one business day with any questions. I just renewed my insurance and I have not even bothered to look for someone else as they are the best insurance I have had.

My wife and I have always worked with independent insurance agents in the many cities we have lived…read moreover the years. Irma Mendoza of the Crystal Insurance Group is among the best. She was recommended by our agent in Boston prior to our move to Alexandria this summer. So, she has an excellent reputation among her peers beyond the DC region. In practice, we have found Irma to be thorough, persistent, and customer oriented. She listens to her customers' needs and finds the best solutions for them. Irma was particularly knowledgeable about the Alexandria market and the requirements of underwriters. In addition, she is honest, transparent, and ethical in all dealings.

Gracias por la ayuda, devolvi mis placas y renove mi registracion todo en un solo lugar, gracias a…read moretodo el equipo

I went to get my tags and registration for around $400total. They charge $90 for the service plus…read moreall the regular charges. The service was quick so you really are paying a premium for no line. They charge $5 to pay by credit.

They contacted me with request for an email and phone number over a week ago and have yet to hear…read morefrom them. I openly stated I was looking solely for health insurance and they did not specify if they could provide this service. Disappointed.

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I have been with this agent for 20+ years, I have a great experience. Rhoda and the other staff…read morehave been nothing but pleasant and helpful.

NEVER use this State Farm agent. Bill carvers office is closed during business hours and rarely…read morepicks up the phone. His staff is poorly trained and perhaps are hired just to take messages and not assist clients. I am searching for another State Farm office.