So far so good with this company. The only reason I haven't given a 5 star is that I just started having them treat my house. We bought the house in Nov. 2018 after it had been empty for a while and bank owned during that time. We've also had a continuous struggle with ants of various types. The sales person was courteous and the technician performed diligently. He checked in with me a few times during the treatment to ask questions to determine if some areas needed extra treatment. If they did, he took care of it. He applied precise chemical treatments that did not leave puddles on hard surfaces, "shadows" on floor trim, or "spotting" on carpets The litmus test for me is the number of bugs -, especially spiders - that I see walking Frankenstein style across the open floor in the daylight after a treatment. The more I see, the better I know the treatment worked. The next morning, I was happy with what I saw inside. I can also see diminished ant activity outside. The tech gave clear instructions on the time I should wait to mow my yard and how long to keep my pets and children away from treated areas. read more

Rip off company, signed ipad for 4 treatments and find now on yearly contract, they spray but think it is watered down bug spray, does not stop the bugs. I tried to cancel and got hit with $170 fee for cancelling. Customer service sucks and Tech is gone 10 mins after he shows up read more

Considering the fact it is 3:03 am in the morning and I cant stop getting bit by bed bugs this lovely company came out June 15 and did a heating treatment, was told one of their units went out so they had to stay a little longer than expected.. . After a good two weeks after treatment I had to call again to see what they could do since we still were getting bit. They came out and did a spray treatment that was probably water .. cause still bed bugs .. I called in August a few times no answer, when finally got connected with them they told me it was a 60 day policy and nothing they could do for us and then got very combative and I was told I was a liar and the bout what I was told by their technician... So 1700 dollars later still bed bugs with this company.. I do not recommend this place at all. Very poor service owners wife has to much attitude just like moe the husband. Please be careful who you chose to do your services and always look at reviews . My biggest mistake was obviously not really looking up the company before hand and just being. trustworthy.. I would give zero stars but this don't give me that option read more

I had an agreement with ARMOR PEST DEFENSE to spray inside my kitchen and out side for pests. They say I signed a contract but on what they said I signed is nothing but scribble probably by the sales person. Its not my name or signature. I told them I did not want anymore service from them because they didnt take care of the ants and spiders. also they wanted to come out to spray outside my deck and trees in november and charge 107 dollars. There are no bugs out in this 40+ weather. No spray inside the house was offered.I told them to cancel the service. they said they will send me a cancelation fee for 209 dollars. What a rip off sham business. Been repoted to the better business bureau. Now they plan to send me (a 73 yr old) harrassing bill for the cancelation fee. I have the contract and my signature is not signed on it. I dont like being threatened by poor service business. read more

This company is full of false promises and below par service. Do not sign a contract with them. The technician was to spray the whole house, remove all webs and nest on the outside of the home, and treat for mosquitoes. The house was only partially sprayed and none of the webs or nest were removed as promised. When I inquired about the mosquito treatment the technician who came onsite stated they do not provide actually provide that service. When attempting to sever ties with the company, they try to pull more money out of you with cancellation fees. I have disputed the charge with Amex and plan on ensuring I pay nothing more to this fraudulent company. Photos of unremoved nest post "Service!?!?" read more

Armor Pest Defense - Nest not removed as promised - Pest Control Near Me

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Extremely pushy salesman just came by. I tried to tell we my husband handles that kind of stuff. Instead of giving me a business card he insisted knowing when he would be home so he could come back. Even if I wanted their business I was completely turned off by the sales tactics. read more

This company's employees ignore No soliciting signs for the neighborhood at each entrance and also no soliciting signs at homes. They walked across my grass on Wednesday, 5/23/2018 and was told to go away, you are trespassing. They rang my bell again on Thursday, 5/24/2018 to try to sell me pest control. Nevermind I have signage in my yard already from another company. I called Moore Police Department and the owner got really shitty and started making weird accusations. I still don't know what he means by, "he was going to merc us". I'll just keep calling the cops and wasting their time if they continue to harass my residence. read more

I signed up with a door to door salesman last year, as we were having problems with some insects, and they seemed to offer a reasonable deal. The salesman flat out lied about the number of treatments that were in our contract. He stated that there would be four treatments, one for each season. They ended up coming out every two months, not quarterly. I didn't say anything as I figured they knew what was best for treating bugs and that 4 treatments was all we were required to pay. We were still having problems, so the treatments weren't even working. I was ready to end the service as they were costing too much and we need to cut our expenses. So I told them we were done and our contract had been met, 4 treatments, 4 payments, all four seasons, just like the salesman had stated and I thought that was that. I was charged for the 5th time this past Friday. When I called they said they had been trying to reach me (which they hadn't) to let me know the contract was for 1 year not 4 treatments. When I told them that was not what I had been told, all she said was "sorry it was in the paperwork". At this time I'm less than one month from the "one year" mark, so they decided to squeeze in one more payment. It's pretty bad business when you have your salesmen lie in order to trick people into signing a contract and for a service that doesn't even work. I've pretty much thrown away almost $400 dollars now on a crooked company with a subpar product. So now my family is out $95 this month, that had not been budgeted for, because this company lied. Stay away, I'm sure there are more honest pest companies out there! read more

Pushy Salesman ignored the "No Soliciting" sign when ringing the bell. Also continued sales tactics after I pointed out the sign and told him repeatedly that we were not interested. read more

I've been with Armor for over three years now. I wouldn't think of using any other service but them. They completely work around my schedule and always strive to accommodate any special requests I may have. I've never had any issues since I began treatment but recently, I had a guest who brought a box over and it contained roaches. I've never had roaches before (disgusting) and I immediately contacted Armor. They have been wonderful in coming out to treat the problem. They explained it would take several treatments to eradicate the problem and they have come out repeatedly. I found out that roaches are extremely resilient and Armor has been very vigilant in helping me. The problem is almost resolved and Armor has been so great in their services. I'm a loyal customer and every technician they have sent over to my house has been courteous and extremely helpful. It it so nice to know I can call them with any problem and they will do their best to address it. I'm a satisfied customer and will be with them for a long time. Thanks Armor! Diane J. read more

They let me know in advance when they are coming so I can put my pets up. Then they leave me a note letting me know they were there. Have not had any problems since they started treating my yard. I would highly recommend them. read more

I don't recommend this pest control to anyone, period!! They're good at taking your money but not pest control..I constantly have to call them back out because the same bugs they say they control are still here read more

Worst customer service! The card on file, expired, but I received a new card, with the only change being the expiration date. They harassed me for close to three weeks, with constant phone calls, and text messages. I texted, emailed, and left 3 voice mails, with the new expiration date. The only thing I refused to do was wait on hold, for an extended period of time, to speak with a representative. It isn't the customer's fault that they don't listen to their voicemails, or respond to written communication. Finally spoke with someone, and cancelled my subscription. They never did a great job, anyway. read more

I was lied to by this company. I was told I would be charged quarterly. That is what I built into my budget. The show up two months later and say there is no additional charge and that they always follow-up with a quick second application. Looked at my account this morning and they charged me another $109. I called customer service and she as rude and no help. Told me to pay $150 to cancel. Not what I agreed to! read more

This company is a rip off. They charge you every month and dont get rid of the problems. I had ants really badly. The company came out 3 months in a row and still didnt get rid of them. I canceled the service in august and to this day they are still trying to bill me for service. I have canceled the service more then 3 separate occasions and they still have not stopped taking money. They stopped coming out and spraying but they still remain to take money. Horrible company.... they come out of Colorado. read more

Had to shut door in solicitor's face after 4 "no thank you". Then he showed up again hours later...

Armor Pest Control sells their services by going door to door and offering what seems to be a reasonable price, if you sign up for a year's service. Maybe the door to door sales should have been a warning sign, if not the one year contract we had to sign. We signed up for their service in August 2015, which cost us $33.00 per month, and had to sign a contract for one year that if cancelled early would cost a $75.00 cancellation fee. You have to acknowledge this in writing when you agree to the service. Over this past summer we've had continual problems with ants that have never gone away. We had to call them back out multiple times in addition to their regular service visits. On their regular service visits all I ever saw them do was spray around the perimeter of the house. Each time we'd be asked to show them were we saw ants, and they'd treat that area, then tell us it may take a couple of weeks before we saw any effect. They will come out any time you call, but constantly having to call for retreatment wasn't very convenient, and never effective. For the money we expected treatments to cover the entire yard when there was a problem, not just whatever areas we could point out as being problematic. We could never guarantee the areas with visible ants or anthills were the only sources, and feel they likely were not, so they probably never really treated all the sources, only those we were aware of. We had other insect problems with little white insects swarming about 6 inches over the lawn in the late afternoon and biting our grandchildren's legs. We thought it might be chiggers but couldn't be sure. When we called them out to treat for this, they had no idea what we were describing and asked us to gather a few to show them, then call them back when we had them. We weren't able to catch any of these things or be able to tell exactly what they were, but it seemed Armor wasn't willing to treat for whatever they might be. I don't feel it should be the customer's responsibility to tell them where they need to treat. If there's a problem, they should treat everywhere the pests may be to ensure all possible sources are treated. Spot treating simply isn't effective, especially if they rely on the customer to tell them where treatment may be needed. My advice - find a full service company that knows how to treat the entire lawn with chemicals that are effective and long lasting. For $33.00 a month, you can buy more than enough insect treatment for your entire lawn from Lowes and treat the yard yourself. We've beyond the contractual period now, and not likely to have insect problems over the winter, so I've cancelled their service. They were nice enough to refund the monthly payment made just 10 days ago. Maybe next spring I'll find a better, more effective, company. read more

Armor is terrible! We had to call and get them to come back by because there was no difference at all with spiders and other bugs around the house. It may of gotten worse actually. Then they came back by and sprayed again , which did absolutely nothing. Plus I have surveillance cameras and the technician sprayed one of my cameras , I think on purpose, cause I went outside and ask the guy to please not spray my cameras. He told me that it doesn't matter if they get sprayed , it will dry soon. So I had to tell him again , I don't care if it will dry do not spray my cameras. Then I was trying to leave but I couldn't because he had his hose draped over my truck and trailer. I couldn't believe he was so unprofessional. I called Armor and left a message but no one ever called back but they sure keep taking money out of my account. Probably the worst company I've ever dealt with. read more

Very courteous and thorough technicians. They check the top of the doors outside to check for nests. We had an issue with ants coming into kitchen. They scheduled an inside treatment very quickly. So they are very good at the regular treatments and the ones that come up unexpectedly. I highly recommend Armor Pest Defense to others. read more

My wife signed up for this service with a door-to-door solicitor for the company. He misrepresented the frequency of service and whether it was indoor/outdoor. She electronically signed his device and we never received the contract. After our first treatment, if anything the pests got worse. We tried to contact them twice and never got in touch with a person. The insects never got better so we tried to call to cancel service. When we talked to them they were completely unconcerned that their service was poor, two different agents were rude to us and they said we had to pay a $75 dollar cancellation fee. Multiple complaints on the Better Business Bureau. read more

I'd rate them a 4. Sometimes I can still some pest around. But other than that, they did a wonderful job. When I called for an appointment, I got one right away. The technicians were very professional and polite when talking to me. I have no issues or complaints. I would highly recommend ARMOR PEST DEFENSE to my family and friends. read more

I have been using Armor for a couple of years now. They have excellent customer service. Both technicians that have come to my house have been great. Raymond & Lewis are both very polite, very professional, and very thorough. I would recommend this company to anyone. I also love that they will come out in between their scheduled visits if you need them too for no extra charge. read more

A representative from their company came to my door introducing to me a promotion they had going on in the neighborhood. The promotional discounted price they were offering me was $30 when the original price being $160 something. Me being a new home buyer and having noticed a big black spider hanging out by my front door for the past few days, I decided to sign up not knowing what hidden fees lie ahead. Initially, I did not know I was signing a year contract, but after receiving the welcome letter/contract by email and having read it over, I did not want to continue this service because I simply couldn't afford it. While reading it through, the sentence below my electronic signature drew my attention to it, it stating that, "YOU, THE BUYER, MAY CANCEL THIS TRANSACTION AT ANY TIME PRIOR TO MIDNIGHT OF THE THIRD BUSINESS DAY AFTER THE DATE OF THIS TRANSACTION. IF THE CUSTOMER CANCELS THE TRANSACTION BEFORE MIDNIGHT OF THE THIRD BUSINESS DAY AND SERVICE WAS RENDERED, THE CUSTOMER IS RESPONSIBLE TO PAY THE DISCOUNT RECEIVED ON THE INITIAL SERVICE" From my understanding after having read that, I thought "okay, so if I cancel after they come out here for the initial spray than I'm basically responsible for paying the $30 discount they had offered me." This was not the case though. I had called their customer service number which directed me to their cancellation department and was speaking to a gentleman who wasn't necessarily rude but wasn't all too helpful either. He told me that the statement is pretty much self-explanatory and straightforward and that its there so customers don't get confused. Then he asked me if the credit card they had on file would be alright to charge. I was a bit disgruntled about the situation but I had told him I would provide another card later on in the day that would be alright to charge and hung up the phone. I decided to leave them a review to warn people of the misunderstood statement in their welcome letter/contract. Later on in the day, I received a phone call from their review specialist and she was very reasonable and listened to what I had to say. She also took into consideration of the confusion on the particular statement made in their contract and said that they would change the wording to make it more clear to others and offered to cancel my account with no early termination fee. That's what I consider good customer service and for that, I will recommend this company with the suggestion to either call or go online to view pricing of services before signing their name into any type of contract, making sure that it's suitable for what their needs may be. read more

Nice salesman helped me save money switching from another company. Technician was on time on scheduled day and very friendly. Happy with the whole experience. read more

Usually the same guy comes out the same time and he is a great technician who arrives on time. They always come back out if I need them another time so there scheduling is pretty good. I have been using their service for about 2 or 3 years and will continue to use their service. I would highly recommend them to others and in fact have already done so read more

Armor pest control is the best. I have had Ray at my home several times to spray. He is very through in his visits and answer my questions when I have them. He is very patient with my children as well. If anybody I would not only recommend Armor pest control but defeintly would recommend Ray. Thanks guys keep up the good work. read more

They give me a heads up by phone and text message letting me know they are coming out. What is great is that I don't have to be there so that is a big plus. I am on a plan in which they come out every 3 months. I have been using their service for about 4 years and will continue to use them. I highly recommend Armor Pest Defense to others read more

I have been using their service for 4+ years and they are just great. We receive monthly reminders which is good; that way I know it is being done on a regular basis. The chemicals they use really do a great job getting rid of the spiders! The technicians always arrive on time. Their rates are reasonable as well. I will continue to use their service and highly recommend Armor Pest Defense to others. read more

We've had their service for over a year now and I've yet to be impressed. First all they only come if you call, for the price you pay they should really come monthly or even quarterly. The customer service representatives on the phone are friendly but booking is a nightmare, we needed emergency service due to an ant problem in our house and we're booked 9 days out. We were given a 3 hour time frame with no updates from a dispatcher or field tech, a 30 minute lead way call would be helpful. 10 minutes before the end of the appointment time they finally arrived, I wasted most of my Saturday afternoon waiting. The service technician was friendly but it doesn't make up for the lack of appointment slots or the communication overall. We will be canceling the service once our contract is up. read more

I have been fighting bugs at my house and decided to try a pest control service. They were coming around door to door and I gave in and signed up. They came out the first time and sprayed the inside and outside of the house. We saw no change in the amount of bugs. They did warn us that after the first treatment we may not see a difference and could possibly be worse. But it was so bad that we called them to come out again before our next treatment was due. The technician treated the outside and said there was no need to treat inside. That made no sense because we had issues inside and outside. Well a month later since that treatment and we STILL have bugs. Needless to say...I called and cancelled my service today! read more

Salesman came to my house and sold me on the service. Said there was no contract and I could cancel anytime. I wasn't satisfied with my first service call so I called to cancel. And to my great surprise, the document I signed allowing them to come out the one time ended up being a year contract that I can get out of but I have to pay $150. Great scam! Anyway, I was taught a valuable and expensive lesson. read more

We switched to Armor over a year ago and we are glad we did. They are easy to schedule with and send reminder texts and phone calls. Ray Cordier is the associate that came this week. He was very professional and kind. Overall we have been very satisfied with their services. read more