We rented one of their largest units (12X40) for three years. No significant problems in that time…read more Until today. I did not realize in they had a policy that one needs to give a 10 day notice before vacating otherwise you get charge for an entire extra month even if you're out by the end of the current month. No discount or proration offered when I asked. They say it was in the contract I signed (again three years ago) so they can't do anything about it. "Thanks for your $20,000+ over the past three years. Now F*** off!" is basically what they just said. I hope that last $650 was worth it! Folks considering this place, take this info and do with it what you will. They sure were helpful to include the link to give them Yelp and Google reviews sure made it easier for me to post this.

Pleasant and friendly staff. I'd use them again and I recommend them to anyone need to store stuffread more

We used pro lock to store my daughters belongings over the summer and it was a great experience…read more I'm sorry I haven't reviewed earlier. The entire process was clearly explained documents ready when we got there and really easy to give notice and come pick up our stuff. Start to finish staff were so nice and helpful and pricing was competitive. Really convenient.

I just spoke by phone to the Prolock manager (sweetest lady I've ever had the pleasure of doing…read morebusiness with) in order to pay my monthly rent, and learned about the lying review someone called Tami tried to smear this mini-storage with. Well I'm here to set the record straight! I've known these folks for years and have always had the best interactions with them. They're always courteous, go out of their way to be helpful, and certainly never raise their voice or scream at anyone. I don't know what axe the vicious reviewer has to grind, but I urge anyone considering storing their belongings at Prolock to do so with the greatest of confidence. It's just so nice to have a business actually answer the phone, not to mention take their time to answer all questions and concerns. They make you feel like you really matter. That's an A+ in my book!

Public Storage offered, as an inducement to sign up, the 2nd month free…read more After I signed up, before moving anything, I requested a larger space (10 x 30) at a higher rate & subsequently moved all my stuff in. Nothing was said about the special deal not being available for the larger space. After I was billed for the 2nd month rent - called & disputed due to promise of 2nd month free & was told that the special only applied to "new" customers. I explained I was a new customer because I never moved anything into the smaller unit (10' x 20'). Public Storage referred me to "corporate" customer service which was not helpful. They have refused to honor the inducement of 2nd month free. Get any promises in writing BEFORE you move all your stuff in.

Why one star? Extremely shady business model. I was there around 5 months when my $108 per month…read morestirage was jacked up to $158 with no notification, no reason, nothing. If you're able to get ahold of anyone to talk with (good luck, there's nobody around ever) they won't know why. I finally got ahold of someone who could tell me why after much effort and run around. I was told the rent is based on "market analysis"; some vague formula involving how much demand there is, market fluctuations, moon phases and a bunch of other lies that boiled down to them knowing moving your stored items is such a hassle that you'll just cave and stay. Any of these 5 star ratings are bots or payed for. Anytime the ratings are only 5 stars or 1 star, beware. The only redeeming quality is the units on Stoll Rd. in Olympia WA are kept clean.

We loved everything about this storage facility. Firstly the staff - D.J. was always a pleasure to…read morework with and he provided us with substantial help along the way. The facility itself was always clean, easy to access and seemed very secure. We parked a camper van outside and some belongings in an interior unit. All great!

We have been using Trosper Self Storage since April 2025 with extremely positive interactions and…read moreresults. DJ is probably one of the nicest and helpful employee we have come across since moving here. He is competent and bends over backwards to answer questions or assist. Always busy, you can see he takes great pride in keeping the grounds and space immaculate.... they scored big bringing this wonderful person to this facility. We adore him! Thanks DJ!

Excellent service from the staff especially Carrie. I would use this storage facility again if…read moreneeded. I would also recommend this facility for anyone looking for storage.

Best storage unit I ever got nice staff ever. Clean units and facilities. Best customer service and…read morethey are pulight to people

Just moved in to one of the inside units, and I have to say, I was surprised at easy it was and how…read moregood a facility this is. The desk folks, Kayla and (I think) Lena were super friendly and helpful. The carts for bringing stuff into your unit are a huge time saver, not to mention the reduced effort. And the place is clean as a whistle. Another surprise was how good the online stuff is. The payment system (we're not on Autopay) is great, it works with our password system, and the care and feeding for directions, codes etc. was outstanding. We appreciate all PS's hard work. Thanks guys!

This property manager is the worst. She is lazy and doesn't take care of things. I continuously…read morehave to escalate to corporate that she won't fix rotting wood that has allowed my items to be exposed to weather. Her solution is to go through insurance. Do not store anything that means anything to you here. She doesn't care about you. She wants money and to be lazy.

Kerri is one of the friendliest and kindest people I've ever met! Her customer service is top notch!read more

I have never had any issues with the facility and the staff is top notch. Definitely secure, unlike…read moreother facilities in the area. Rates are good again unlike other facilities. The rates others are charging it would be cheaper to rent a house.

Matt is awesome. He answered all my questions and gave me a tour of the property. Everything about…read moresigning up online was straightforward.

I have rented space from this facility two different times, and have been completely happy with the…read morefacility and the personnel. This time around, I needed a short term storage. Happily, I found out there were no long term contracts. When I called to ask what I needed to do for move-out, it was so easy. Just empty, leave it unlocked, and inform the office. I cleaned it out the same day/evening, and before I even left the parking lot, they were in doing a final cleaning. Johnnie on the Spot! Really efficient. When I called the office the next morning, they had already me removed from the system so I would not incur another monthly charge. Everyone was helpful and friendly. If I rent storage again, I will rent from this facility.

We needed strong movers to help us at our Annual Rummage Sale because we're seniors and can only do…read moreso much! Trina helped set up the logistics while Keith, Chuck, and Colby worked incredibly hard moving many hefty items. Hats off to OM&S!! Can't recommend them enough.

These guys, Richard & Jonny arrived on time and were done in 2 hours. I will recommend them to…read moreeveryone

I've used Great Pacific for all of my packaging needs for years now. They have an excellent…read moreselection, are happy to provide examples and help you find what works. They will deliver or make it available to easily pickup. They are always the best price, too, so we are always happy with GPP.

I returned for packing tape, a roll of the stretch film. It i hard to find stretch film, much less…read moregood quality film. Again, I was greeted with a smile, chatted with friendly Rachel & Jeff, then out the door to move! I discovered they carry an array of bags, plastic type and cloth. If you need bags for an event, the office they have it! Their logo should be "If someone makes it, we got it"! Thanks again for the great service and actually carrying what I needed.