Came for annual inspection and found a bad capacitor. Agreed to replace it until they gave me a…read more$520 price. Challenged the absurdity of price and told it was their company established rate. Told serviceman that they installed system 13 years ago, serviced it twice a year since and now they wanted to fleece me? When I did not get reply told him to put capacitor back ( system was operational when he came) and leave and let Masters know I'm done with them. He left capacitor loose on unit and I was without air. Went to Amazon ordered capacitor for $4.85 on my step next morning, system back in operation 20 minutes later. Don't get fleeced they have no customer loyalty.

We just had a new Heating / AC system installed by Masters Heating and Cooling. David Mize the…read moreGeneral Manager was very professional as well as patient and responsive. He promptly and thoroughly answered all of our questions while we were making our decision. Especially when a competitor quoted a larger capacity more expensive system. Master's price was very competitive for similar systems plus they provided a 2 year warranty on their labor versus the 1 year from everyone else. Finally the technicians that installed the system could not have been better. Very respectful of our house. Once they were finished you could not tell they had been here. Like David, the technicians were very knowledgeable and patient. Answering our questions and ensuring we understood the new system prior to leaving. If you are considering purchasing a new system I highly recommend you contact Masters for a proposal.

A/C capacitor went out and Hicks Air had it fixed in a couple of hours. Great service!read more

Air conditioner went down in current heat wave. Hicks was on it quickly got it back up. Everyone we…read moredealt with was a true pro. Glad to be a customer with Hicks!

Bryan Heating & Cooling did a furnace tune-up, and a pre-listing inspection. Found everything in…read moreworking order, and let me know that two parts were close or at their end-of-life: capacitors out of spec. No hard sells or unexpected up charges. I wanted to do the capacitor replacements myself, and they let me know what I needed to do to accomplish those tasks. I'd say 90% of my HVAC tune-ups do not give me the actual spec vs out-of-spec notes for wear & tear items like capacitors. Bryan H&C is the ONLY one to spend the 2 mins letting me know some pointers, since I wanted to DIY the repair. If you hire them, know that It's a small shop. Be flexible on time and scheduling.

Needed an emergency furnace repair and received quick communication and service at a fair price…read more The furnace was fixed quickly by a friendly technician. Thanks!

Our AC went out on Friday night. We called another company and left a message, never received a…read morecall back. Tried our home warranty company no call back. We called People's Saturday morning, not only did someone answer the phone but they had someone at our house that afternoon. Jeff was great! Had the issue fixed quick. Will definitely call People's for any future heating and air issues.

During the coldest nights, our pilot light would go out leaving us with no heat at night. We called…read moreJohnson to come look at our boiler system. After the tech worked on it, the pilot light wouldn't come back on at all. He told us it was a valve he had to overnight to us leaving us with no heat for 4 days in below zero temps. After finally receiving the part (which was a $1000 valve), he installed it but the system still didn't work. The tech tried to tell us it was the heating element at $6000 or we can just replace the entire system for $9000. We told him to put the system back together and leave. After a couple of days, we hear a loud banging in my pipes and then my heat turns back on. After researching ourselves, we realized this tech at Johnson couldn't figure out that we had frozen condensation in our pipes which prevented our heat from working. Id also like to mention that bf this tech began working on our system, he had told us that he had just come from another call that he couldn't fix, and had to sell them an entirely new system. I'm believing now that this is their goal. To sell new systems, not fix the problem.D

Had an issue with a pump grinder and Johnson Heating came out the next day, identified the issue…read moreand provided a service quote on the spot. They completed the work quicker than expected and my total bill was actually less than quoted. The technician was personable and listened to my concerns before starting the work and gave me feedback and solutions based on his experience. Great experience for me and I will use Johnson Heating again.

The best HVAC outfit in the area…read more TLDR: Honest owner; Extremely prompt & responsive; Transparent estimates with no upsell; Final invoice came in BELOW my estimate while getting BETTER equipment than ordered; Install was very smooth even with challenges; Installation was very well planned and executed brilliantly; Workmanship is top notch with very clean fabrication If you're looking for a solid HVAC team, I'd 100% tell you to hit up A Perfect Climate. Sean (owner) and his team are an absolute pleasure to deal with from start to finish. Sean personally walks customers through the best equipment choices for the home & budget, plans the install and supervises. You can tell he's very thoughtful and takes great pride in their work. Sean breaks down what you should get based on your home size, what will fit, how much efficiency you desire / ideal SEER, warranties and also talks you through budget vs. how long you plan on staying in the home. There is no upsell and he only sources high end equipment directly from the manufacturer (my equipment was manufactured by Rheem the month before install). Highlights from my experience: 1) Final invoice came in *below* what was a very attractive estimate -- Sean did not upsell anything, he did a walkaround my house and after inspecting / measuring, he laid out my options which were actually *priced lower than I anticipated*. Sean conservatively accounted for labor, and the final invoice came in BELOW the initial estimate. In the current economy, this was a very pleasant surprise! 2) Installation was VERY punctual & smooth. Sean personally planned out the install and supervised his team. I got to hang out with the crew (of 3) as they worked through my install. My install had a few challenges given my new equipment was substantially larger than my old equipment. The crew did a ton of fabrication and heavy lifting, but got everything to fit perfectly. 3) I got BETTER equipment than I paid for. I ordered a SEER 13 AC with my system, which was unfortunately not available from Rheem, Sean lined up a SEER 14 ($450 premium) at no additional expense. 4) After they wrapped up, his crew was very diligent in making sure there were no screws laying around, left the workspace spotless. They walked me through the new equipment, setup for the thermostat and also the warranty signup process (10 year warranty from Rheem). The final invoice is all done on sight via iPad and payment is a breeze.

We have used this company over 10 years. They have serviced both our home and rental. They are fast…read moreand thorough. We found them after another company failed to solve the problems we had. They always clean up after themselves, call ahead and come ready to do the job. When they first serviced the rental, they noticed the furnace was in the laundry room as many in heartland are. This sucks up the lint into the motor and blower. He told me how I could save money and turn the air intake in the loft into the location of the filter. The part was easy to find and only required about 5 minutes to install on my own. We were able to get 21 years on one of our heat pumps. We believe their preventative program was a key part to its long service. When it came time to replace it, they gave a good estimate on a 15 seer, was able to bump us up to a 16 seer and actually came in below the quoted price. We are sticking with them.

My dad's water heater was nearly twenty years old and needed to be replaced. It took a little over…read moretwo weeks to get an appointment with Ken Moore Plumbing because they were fully booked, but we figured they are good if they are that high in demand. They also came recommended by my uncle that is a carpenter/contractor. Ken Moore Plumbing was to be here yesterday at noon and were actually a half hour early. Ken himself was here along with another man. They backed their truck in and got to work straight away after I showed them to the basement. Within an hour and a half, they were all done. They had replaced the water heater and taken the old one away to the truck. Mr. Moore brought the invoice up for me to sign and got the air out of the line by turning on the kitchen sink. He took a look at a leaky bathtub faucet for me and told me where we could go from there to get parts and have it fixed... The water heater had hot water within a half hour and seems to be functioning much better than the old one. The water is even hotter now than with the other water heater though it is on a much lower setting. They swept up most of the mess and it was almost like they were never here. In and out, but thorough and efficient. If you call Ken Moore Plumbing, you are likely to get Mr. Moore himself on the phone. I like that it is a small outfit with no operator or prompts to go through. You may have to be patient getting an open window, but it is totally worth it. Great service at a fraction of what another company quoted. I highly recommend for anyone needing a new water heater or other plumbing.

Quentin came to service a leaky toilet. He diagnosed another issue and both were fixed by the time…read morehe left. He was on time, professional, friendly, and courteous. He took time to explain everything and consulted on a couple of other issues. I highly recommend The Local Plumber LLC. If I ever need a plumber again I wouldn't hesitate to call them.

Took one look at our water heater and diagnosed that it was too small for the house. Didn't know…read morehow many bedrooms, bathrooms, or square footage of the house before telling me this. Made sure the flame under the water heater was able to ignite and was done.