Called Lindel's in the evening when I got home from work to have my water heater repaired. They…read morewere able to schedule an appointment next day and meet me when I was available to be at home. Excellent service!

From the owner: Lindel's Sewer & Drain, situated in Shelbyville, IN, specializes in expert plumbing, drain, and…read moresewer cleaning services. With a commitment to solving your toughest clogs and plumbing issues efficiently, Lindel's Sewer & Drain ensures your systems are running smoothly. Whether it's routine maintenance or emergency repairs, trust our skilled team for reliable, professional service every time.

"I had an exceptional experience with Summer's Heating and Cooling today for my annual water heater…read moreand plumbing system inspection. Our technician, Michael Tanny, was prompt, impeccably well-dressed, and had a wonderful, friendly demeanor from the moment he arrived--he truly makes you feel like you've known him forever. Michael went above and beyond during his visit. Not only did he thoroughly check our tankless (instant-on) water heater, but he also came inside to test all the faucets and control valves. To top it off, he even went up into the attic to verify the gas water heater's exhaust vent piping--something no technician has ever done during all our years of yearly system inspections! He confirmed everything was in proper working order with no issues. Michael is a consummate professional: respectful, polite, and exceptionally thorough. I would highly recommend him and Summer's Heating and Cooling to anyone needing maintenance, reviews, or replacements for their water heater, furnace, or air conditioner."

My mother is 70, survived cancer twice, disabled, on SS and they basically took her money and…read moredidn't ensure the job was done correctly. They are professional but they did not do the job correctly. Same issue we had before they came is the same issue still going on after they left. All the AC is being dumped under the home and not much air flow from the vents into the home. Its marginally better but not fixed.

Dave is Very friendly. Worked quick and well priced for a water heater install. Highly recommended!read more

Dave was fantastic. I installed a new kitchen sink over the weekend and noticed my valves had a…read moreleak. I didn't want to risk it so I went out looking for help. I honestly couldn't recommend Dave enough. Fair price. Great work. Not only did he fix my issue, but he walked the house and answered multiple questions unrelated to the leak he fixed. I will go out of my way to help a NEW local business that provides this level of service whenever I can. You should too.

We had an exhaust fan that wasn't vented in our bathroom. Another contractor hooked it up to the…read moresewer vent and our bathroom smelled horrible as a result. That never should have happened. Grateful Plumber came, assessed the situation and fixed it all within a short amount of time. The plumbers were prompt, knowledgeable and very respectful of me and my home. I highly recommend!

I contacted Grateful Plumber through Yelp's project feature. I noted that they were a plumber that…read morequalified for Yelp's guarantee program, a neat program that I've fortunately never had to use. I did my initial contact outside of business hours. Early the next morning, I had a message from Adam B. Once I got to work, I returned the call and quickly described my issue and what I believed it to be. The first available appointment wasn't until Monday (it wasn't urgent, so I wasn't worried about going the weekend). I got my timeframe. I had a couple other appointments that day, so I ended up taking the day off so I could easily be available. I immediately liked that they told me who would be arriving - AND that was who arrived. I also liked that they use a customer portal that allows you to have some security if you pay online or to review your records. Christian arrived (there was one other person with him). It took him a couple minutes to diagnose the issue he believed it to be, and it took him not a lot longer to determine that diagnosis correct. He quoted the price, I agreed, and he got to work. After finishing the work, he determined the original issue I'd believed it to be wasn't quite needing to be addressed (but will be in the near future). We discussed options, including ways I could save a bit. Christian was personable and explained things in a way I could understand. The issue was likely caused by me, but he managed to avoid using the word "idiot" at any point. The repair was done in a timely manner. The price ended up being a bit lower than quoted. I appreciated his honesty as he very easily could have pointed me toward a repair not needing done yet. It also became obvious the last person I'd used had really only done half the job. Everything has worked beautifully since Christian finished. There are likely a couple more projects I'll tackle in the near future, and I won't hesitate to return to Grateful Plumber. The housecall was $59, but that was credited toward the repair once I decided to have them do the work. Friendly employees. Good follow-through. Fair pricing. Quality work. Problem solved. That's 5-star for me and another winner for Yelp's project feature.

Our water heater went out on Saturday. I called H and R Monday morning right after they opened at…read more8:00 am. To make a long story shorter, our water heater was working at 9:30 the same morning. I call that great customer service. And, we live about 20 minutes away, so this was no short trip for them.

Professionalism, Punctuality, Quality, Responsiveness, Value…read moreI had very low water pressure on a well system and they were very quick to respond and fixed the problem in a timely manner. Quick response,quick to fix and very friendly. We will definitely call them again and highly recommend.

Great service ! They came out on Memorial Day ! Our technician was great ! We would definitely use…read morethem again.

Heat pump less than 5 years old has needed service every year. Major part breaks costing 20% of the…read moreoriginal unit price. Repair scheduled. I even called them in the morning the day of the appointment to confirm the time of the repair window. Took a vacation day to be there but it was rescheduled without notifying me. The technician was knowledgeable and fixed the problem but the communication with the company itself was inadequate and unprofessional.

I have never written a negative review before (That's how bad this company is). I used this company…read morethrough HSA to replace my water heater. After three weeks, they replaced it. While replacing it, they dropped it and laughed... A few weeks later, I found a gas leak INSIDE the thermostat of the water heater. IT has been three weeks again and still no replacements. HERE IS MY WARNING TO YOU: The customer service staff are trained to lie. I have been told "we will call you right back" more than 20 times and have never received a call back. I have scheduled 2 appointments with no show ups. I had my water heater broken twice and both times it takes 3 visits before deciding what to do. Each visit I make it very clear I want them to come out and replace per last visits findings. The person either does not show up or comes out and does the same thing the person before him did. If you have to go through them, never accept "I will call you back". Also, if you wait till 5pm, the phone system goes to a different company. That company is very well mannered and get things done. It's funny that a company hired to take care of after hours ends up being the better company. I recommend going through them if you want to actually be called back. I also recommend using different phone numbers everytime you call because they will remember your number and will tend to avoid you if you tell them they are doing a bad job. NEVER USE THIS COMPANY! We need more people to complain about them. I suggest going to their Better Business Bureau website and requesting they not be certified as they do not meet any of the requirements: http://www.bbb.org/indy/business-reviews/heating-and-air-conditioning/affordable-solutions-residential-mechanical-llc-in-new-whiteland-in-90016277

If I could give a "0" star rating I would. I hate writing negative reviews - just hate it. But I…read morehad to get on and write one for this place so nobody else will use them. Our water heater broke in March and we had a home warranty. Our warranty company said we had to use this company to fix our water heater. It was Friday around 5pm when I got home from work and noticed that there was water all over my garage. We called right away and were told if they had time they would come out tonight. Nobody ever showed up, called, nothing. They had told us to shut off the water supply to the house so we spent a night running back and forth to a gas station to use the restroom. The next morning my husband called at 7am and we were told they would be out around 9. They didn't show up until 11:30am. When I answere the door I had to ask 3 times for them to cover their shoes before entering my home. The guy whom I thought was a plumber ended up confessing while looking at my water heater that he was an HVAC technician and that the company had sent him out because everyone else was busy. He literally looked at my water heater for less than 5 minutes and said we needed a new one, took a picture of it, and left. He said their office would be in touch. Flash forward to Monday. We still hadn't heard from this place - which is a 24 hour company. My husband called and we were told they were completely out of stock of all water heaters and that they had to order one and the soonest we could have one installed was FRIDAY! We asked several times for them to get a different brand, purchase one from another water heater company and they wouldn't. We were at the mercy of this place since it's the only one our warranty company would let us use. I went an entire week without hot water. I had to shower at friend's homes, couldn't do dishes or laundry, nothing. We received no apology from this place. I hate to accuse a place of this but I read on some google reviews that the same thing happened to other people. I honestly feel like this company has somehow been partnered with home warranty companies and are defrauding them by saying everything needs replaced and that they can only use certain brands. We complained and the front desk was very rude. I was so stressed out over this place. If I have to pay out of my own pocket, I will never ever use this place again.