I love this location! The staff is attentive and very helpful, eager to share the specials of the…read moreday with you. They are always fully stocked with all your smell good needs. Though at times I find myself frustrated when needing to make exchanges or returns and I'm told I can't do certain things that I know that I can because my mom works at another location so I'm very aware of the policies. I guess every store does things differently though. That aside, I think this is a good location!

I can never go wrong with any of these stores. The variety of scents is amazing. They usually have…read moresome kind of sale going on.

I wanted to take the time to leave a great review and acknowledge what an awesome time I had…read moreshopping with store employee, Mars . He was so fun and knowledgeable and recommended some great gifts for my bachelorette party and bridal shower. Mars was amazing! I ended up spending way more than planned (and don't regret it one bit!). Thanks, Mars!

Amazing store filled with relaxing aromas and luxurious organic lotions. This shop is located in…read moreSouthlake town square, so parking might be challenging.

My partner booked a soap making class for our anniversary and we had the best time pouring, mixing,…read moreand talking with Jordan! It was so much fun and Jordan made the process fast and easy. He was very fun and hyped us up the entire time. He was also informative about soap techniques and did his best to guide us through the process of making our own loaves, and stepped in if we needed assistance. You get to pick your own scent, up to 3 colors, addons like glitter, oatmeal, exfoliants, etc., and what size you want (we did the half-size which is about 7 bars). I believe it was around $40-50 per person and to book, just call Buff City and say you'd like to book a soap making class! You'll receive PPE for your clothes and goggles for your face so you don't have to worry about the mess. The soap making process took only about 30 minutes to maybe an hour because we spent quite a bit of time picking out our customizations. The soap has to settle and isn't safe to use for about 3 days, so you'll have to return to the store to pick up. I came back a day later after making the soap to cut it, but you can choose to have them cut it for you if I remember correctly, and it was such a workout! I loved experiencing every part of the soap making process and didn't want to skip the soap cutting because this always looked like the best part from what I've seen on TikTok. Because I went a day later, the soap was already pretty solid and so it was difficult for me to cut, but I was able to do both loaves by myself so it's definitely doable! My partner chose one of Buff's already mixed scents to use (I think it was "Commando") for his purple and gold bars while I mixed coconut, honey, and oatmilk for mine! Both smell and look really nice in my opinion and I know this is an activity we'll do from time to time once we run out of soap. Thank you so much again, Jordan!!

Disappointing service On Aug 24, my 16-year-old daughter…read morepicked up a bag of oil infused Epsom salt she didn't realize was already open. Half spilled out, after immediately notifying the staff they asked if she planned to buy it. Feeling pressured and embarrassed, she paid full price, $20 of her babysitting money for half a bag. I called the store after my daughter came home, clearly shaken by the experience. The associate admitted he remembered the incident and that the spill was still on the floor. He also explained they often have open bags for customers to test. Rather than offering a replacement with me on the phone, he said it was "fine for them" she paid full price for a half empty tester product and chose to debate me on my logic. I can't help but feel like they were simply taking advantage of the situation. Accidents happen, but customer service is the one advantage brick-and-mortar stores have over online shopping. If stores lose sight of that, they lose their customers too. I imagine Buff City will read this review. I don't want a refund, I don't want a full bag. I just hope Buff City considers retraining staff to handle these kinds of situations and to prioritize customer care. Do better.

This store has been here for many years. It is a great place to shops with good customer service…read morefor MN products. The staff are friendly and helpful and the product is fantastic - per my wife and female family members!

The staff is great, kind and so helpful with a persons' needs with makeup. They contact me with…read morepromotions and mail my packages to me.

I've been going to Mai for the past 13 years and she is really the best! Even after I had to move…read morean hour away and have tried numerous other stylists, I'm always finding my way back to her. She is detailed, consistent, and really tries to make her customers happy. Her prices are very reasonable for the work that she does!

I have been going to Mai for several years while she worked at some of the local Plano hair salons…read more She has just recently decided to work for herself and got a suite at the Parker Salon Suites. Mai is a full service stylist, cuts, colors, highlights etc. I'm quite picky about the cut quality and service and have always been happy with Mai. My wife was using another person to do her hair, but after she tried Mai, she switched. Just call her cell to make an appointment. I know I maybe somewhat biased here, but I really respect people who are will to make the effort and take the risk of having their own business; and I'd love to see her succeed. Give her a try, you won't be sorry.

When I tell you these are one of the most patient people I've ever met. I walk in this bitch FRIED…read moreI'm hi as f*ck, eyes blazing red. My cousin undecided ass couldn't pick a damn cologne and he ended up buying 2 of the same ones! they cool and their prices good. Shoutout to the folks working on 11/20/25

I got an excellent customer service form Shannon. She was very patient, Knowledge and gave me and…read moremy girlfriend the time necessary to buy our products.

Usual Aritaum place. They don't have samples though, which I thought a bit odd. The lady that works…read morethere came off a bit standoffish at first, but when my husband came around with our baby she really lightened up. All in all, not bad. Also, to the reviewer who said she's rude to non-Korean people, I'm Korean, so I wouldn't take it personally. I think that's just how she comes off. :)

This place is amazing! I discovered this store about 2 weeks ago while on the hunt for the best…read moreKorean Beauty products out there. As soon as I walked in the environment was friendly and inviting, Katie the manager was so helpful and knowledgeable. She truly made the experience wonderful. Since then I've been back 4 times! Thanks to the many samples she gave me I was able to create the perfect skincare routine. I am now a loyal Korean Beauty junkie!

I am looking for a salon that is familar with color and when I find one I am very loyal. However…read morewith JC I have left two messages for a call back with no result. I will not be booking!

Steven is by far the best barber I've ever had. For the past 5 years I have let no other person…read moretouch my hair, I can't trust anyone else to be as attentive to the smallest details, especially with my beard. Just kick back, relax in an environment that feels like home, and let STEVEN work his magic. My only barber!!!