Amazing Experience we came from Algonac, Mi., because we seen the advertisement on TV, we thought…read morethe store would be bigger, but we asked for Mary Ann, she was great, knowledgeable and asked my "wife" the right question. Do you like ring, she said yes. Also, when we picked up ring next day, store manager "Phil" was very helpful including cases & information. Must See Returning for Christmas for Wife. Note: The Jeweler doing work in window was 10 of 10.

The most beautiful, original jewelry, affordable place you can go. Joann is amazing, sold us my…read moreoriginal wedding set 12 yrs ago. 2 yrs ago they did an amazing upgrade on my main diamond. Just got my anniversary ring there as well! The customer service is second to none. George the manager worked with us on pricing. We will be lifetime customers. They have definitely earned our business. Would never walk into one of those mall stores with high pressure salesman. This place wants your business and it shows! Take the drive to Livonia, you won't be disappointed! Thank you all, Sinscerely happy and grateful customers!

Went to this place to resize a watch!! Because my husband…read morewasn't available to come in I estimated how many links to be removed and was wrong, twice. Finally, he ended up going in so that they could size the watch properly. The watch looks great and we are so grateful for this shop. They are such nice people and I highly recommend anyone stop by for their jewelry needs.

I have visited a lot of jewelry shops, but after visiting Precision, I don't think I'll ever go…read moreanywhere else. Between René, Rema and Justin. They make a qualified crew that nobody else could beat. Their Precision.(not a joke.) with all of their repairs are exquisite. I've even purchased a large ring from there which they made exactly for me. If you missed this one, I don't think you'll find another better.

He did an amazing job repairing multiple pieces of jewelry for me at a very reasonable price. One…read moreof my necklaces has been broken for years, no one would fix it because of the amount of work involved I couldn't be more pleased ... I would highly recommend them.

If you are looking for a great selection locally, this is your place. The customer service is…read moreexcellent and the owner works with you to find exactly what you're looking for. I came in searching for a spacer band to go between my engagement and wedding rings. This was the perfect place. There were so many bands to choose from and I had everything from very ornate bands presented to me to simple ones. Ultimately, I went with a lovely platinum band that was reasonably priced. because it was a little more than I had budgeted, I was even able to use the generous layaway policy. Excellent, excellent customer service and very friendly. I will return.

Do not appreciate being lied to. Tried selling my absolutely stunning engagement diamond to them…read more(their words before they low balled me) and they offered me an insulting amount because "it would probably take a while to sell"....oh and the jewelry you already have isn't sitting around? No one came in the store the over an hour you were analyzing my stone. Be honest you have too much inventory.

I can't recommend this jewelry store highly enough. I stopped in with a necklace that needed a new…read moreclasp. I anticipated that I would need to leave it for repair and come back in a day or two. Not only did a jeweler repair the clasp while I waited, he did not charge me for the service. Should I be in the market to buy jewelry anytime soon, I absolutely would patronize this shop. So friendly and kind.

Last summer, my now-fiance and I were looking around to purchase an engagement ring for myself. We…read morewent to Brilliant Earth, in Birmingham, which had a lot of nice rings; however, when I emailed them follow-up questions, they didn't respond for over a week (apparently my email ended up in the sales lady's spam inbox ...). During that time, I found Metals in Time online, and stopped by the showroom. I worked with Emma to choose a ring for myself and also a middle stone. Sergio, the owner, was very helpful as well, and had me try on multiple rings. The one I liked was shaped differently then I preferred, so he customized the ring for me. For a 1-kt. (lab diamond) ring plus the matching wedding band, he offered us a very reasonable price. We liked Metals in Time so much that we had my fiance's custom wedding ring designed there too. He thought he wanted white gold, until he tried on a platinum ring and preferred the heaviness of that one more. He wanted a ring with lab diamonds and lab emeralds, and he brought Sergio a picture of a similar one online he liked. Sergio was able to design it to his specifications, and gave me a pretty good price on it, as well; I know platinum rings can sometimes be expensive. The best part is that Metals in Time is always reachable via text - we go in every six months to get our rings cleaned, as part of their warranty (the smaller stones are under warranty, as long as you stop by every six months), and I always text beforehand to ensure that the store will be open. Highly recommend this store if you are looking to purchase engagement or wedding jewelry. They also have a nice selection of watches and other jewelry, I've noticed.

Botched Watch Repair & Terrible Customer Service: TL/DR find…read morea different store if you are looking to have your watch repaired. In April I dropped my watch off here for repairs; the watch was running slow and the crown needed replacing. I was told that it would be ready in 3-4 weeks, which would allow me to retrieve my watch before I move out-of-state in June. However, the repair took longer than expected due to parts sourcing. While this was an understandable delay, I was not informed of any delays or repair updates; I had to continuously text and call the store asking for an ETA for the watch to be repaired. When I finally received the watch in July (two months after I had been told it would be ready), the watch was in a worse state than when I had dropped it off: the chronometer is offset by 2-3 seconds, the lower hand has fallen off of the face, and the self-winding mechanism is making scratching noises inside that watch that were not previously present. As I now live in Tennessee I contacted the store to ask for a refund: they refused without seeing the product (which I am unable to hand deliver and do not feel comfortable mailing them due to their poor customer service and botched previous repair) and told me "you have a warranty for this". For context, I've had this watch repaired multiple times over the years due to damage received while deployed or on exercise with the Marines; this is hands down the worst experience I've had with a repair shop.

Took a loan out they are way to expensive won't be back here I'll take my business to diamond…read morecreations in Trenton

This place is fantastic . I have done plenty of shopping as well as loans at garners with…read moreabsolutely no problems . The entire staff is friendly and helpful . Not to mention they are all very honest people . Highly recommend !

I stopped in with hopes of getting my wife's necklace repaired (toddlers are stronger than you…read morethink) and I was quickly assisted and the necklace was brought back to be fixed while I waited. Moments later my wife's necklace was returned good as new. This was already a great experience but as the staff member handed me the necklace back she gave me the "Have a good day!" which gave me pause for a moment as I was expecting to hear the cost and begin a transaction. The repair was on the house! Thanks to the staff at Fredrick Jewelers for being driven by relationships and not transactions. I will gladly bring my wife to Fredrick's or share their name as a recommendation to anyone looking.

The people that work here are very welcoming and knowledgeable…read more I had them address several pieces of my jewelry and problems were addressed quickly. I recommend them highly.

So happy to see Steven Bernard is still going strong!…read more Twenty-three years ago, he designed my sapphire engagemeng/wedding ring for my second and final marriage. Not a day passes when I don't admire the deep blue of my beautiful sapphire! Thank you!

Extremely helpful friendly store owner . I Went to repair my watch …read more Beautiful gold and silver jewelry for sale . I will definitely recommend this place to buy jewelry for any occasions . Great service Store is hidden gem of west Dearborn at Michigan avenue .