My fiancé and I were engaged in August. I went to Orin's with a friend in June to look at a…read morespecific Mark Schneider piece that I had found online (Empyrean). I worked with Jennifer, who couldn't have been more pleasant and easy to work with. She seemed genuinely interested in finding the right ring as opposed to making a sale, and I did end up buying that particular ring. After proposing I wanted to look at a Tacori ring to complement the one that had been purchased, so we went to Artisans in Novi. The saleswoman there denigrated the ring, indicating that we'd paid too much. She then offered to "recreate" the jeweler's design for half the price. I explained that I wasn't interested in doing so, but that I did want to see the Tacori piece that I'd emailed about. The salesperson indicated that the price as I wanted it was 5.5k, doing so with a tone that made clear she didn't think we could afford it (we were casually dressed on a Saturday morning). I told her that we were going to go back to Orin's before making a final decision, as the Mark Schneider piece needed to be resized anyway. The salesperson at Artisans scoffed at the jewelry store, scoffed at the city and indicated that I would be back for sure. By this time my fiancé and mother, who was along for the ride, had had enough of the entire experience. I assured them that they'd receive a completely different level of customer service at Orin's and from Jennifer specifically. We continued to Northville and found the perfect ring, again without any attempt to make a sale. In fact, we decided to add a diamond to one of the rings and Jennifer suggested that I go with the smaller of the two options, as it would suit the ring better. In doing so, she suggested a diamond that was 600 dollars cheaper, but made clear to us what her priorities were (i.e., finding the right ring as opposed to making the most money). I don't often write reviews, but did so for both Artisans and Orin's. The experience at the former was not one that I appreciated, while the experience at the latter was one that I genuinely enjoyed. I would absolutely recommend Orin's to anyone looking for engagement/wedding jewelry. Ask for Jennifer.

Do not appreciate being lied to. Tried selling my absolutely stunning engagement diamond to them…read more(their words before they low balled me) and they offered me an insulting amount because "it would probably take a while to sell"....oh and the jewelry you already have isn't sitting around? No one came in the store the over an hour you were analyzing my stone. Be honest you have too much inventory.

Excellent service and selection. Store is beautiful and staff is very knowledgeable. Love shopping…read moreat this location!!!

Didn't realize there are so few locations with a certified representative to replace a battery for…read morea Shinola watch. They're clearly all about Customer Service. They even have a bar. They have a little candy and snack stand as well. I don't think I've ever seen an actual bar inside of a jewelers. It looks like tappers is the main anchor at the shopping center? More like they have the biggest outdoor signage. Have to insist the Orchard mall to get to it. It's inside and to the left. $15 for a quick battery swap. $35 for a full sweep check and reseal and battery replacement. Steve told me to come by today and he would be able to replace the battery for me in 15 minutes himself. He's pleasant. This jewelry store has some of the most beautiful sapphire and diamond jewelry I have seen among other stores. Their variety is expansive and extensive. I was able to get the battery replaced, but they were not able to get the crystal or back resealed, so it's currently not considered waterproof. Have to limit any splash on it, and obviously cannot immerse in any water until it's taken to the factory location. Service is very good.

I want to say thank you to Jamie and Chacara. I felt as like I was working with family. They made…read moreme feel so comfortable and relaxed especially in trying to find the perfect piece of jewelry for me. They were knowledgeable and guided me. I will definitely be back and will be looking for them. LOVE YOU TWO:)

I love the staff in Novi and the store layout. The team is super friendly and knowledgeable. My…read morefavorite place to buy gifts!!

Everyone that works there is so friendly and nice. reasonable and have a lovely selection.read more

I love all the people at the store they are very friendly and helpful when I am looking for…read moresomething I would highly recommend the store

Mastercraft went above and beyond to help me find the perfect ring. The knowledge they have goes…read moreback generations- making the experience that much better. Shant and Nevair found the perfect ring at the best price. They truly know the business and will guide you through the process. I never felt like a sales number and they treated me like family. The selection and customer service is truly unmatched. You would be a fool to go anywhere else.

No matter what we go in for, they always treat us great! My husband took me there to look at…read moreengagement rings, and we never went anywhere else. All of our rings came from Mastercraft, and I love that we can come in for periodic cleanings and inspections. They are friendly, efficient, and know their stuff!

This is a wonderful family-owned business with a long-standing history in the jewelry business…read more They have a variety of jewelry, and even some home accessories, to choose from. They also have a nice selection of sterling silver jewelry. Throughout the year the owner, Teri, plans workshops where you can attend and learn more about specific items such as pearls. They support the local community, get in the spirit of the city-wide events (like ladies night), and make charitable contributions to give back to the community.

I found Dearborn jewelers after a bad experience at another jeweler. I took my David Yurman ring in…read moreto be sized. Even though I didn't get it there, they sized it for me, no questions asked... And the best part... It was done literally 24 hours later, and looks fantastic! Half the price of the other store, and 1 day compared to 4 weeks! I will definitely go back when I need any jewelry repair or need to purchase. Great service, thank you!

Plymouth Jewelry is our go to jeweler! Cass M is a great jeweler with lots of talent who has made…read morecustom pieces for our family and we are never disappointed. Kevin is easy to work with and very fair. We will continue to shop at Plymouth Jewelry for years to come.

I updated the headstone in my ring and wasn't sure what size I wanted to move up into. They had…read moremany loose stones and were able to pop out my headstone and place various sizes in my setting until we found the perfect size that complemented the rest of the stones in the setting. They were wonderful and didn't pressure me at all. They even talked me down in size because they felt the stone I nearly went with, was too big and, blocked too much of the few of the stones in the band. When a jeweler talks you into spending less money at their shop, you know that you've found the right jeweler. In the end, they were right and my ring looks absolutely beautiful. I get compliments all the time. They also can repair anything and helped me with a few necklaces and a bracelet.

Went to this place to resize a watch!! Because my husband…read morewasn't available to come in I estimated how many links to be removed and was wrong, twice. Finally, he ended up going in so that they could size the watch properly. The watch looks great and we are so grateful for this shop. They are such nice people and I highly recommend anyone stop by for their jewelry needs.

I have visited a lot of jewelry shops, but after visiting Precision, I don't think I'll ever go…read moreanywhere else. Between René, Rema and Justin. They make a qualified crew that nobody else could beat. Their Precision.(not a joke.) with all of their repairs are exquisite. I've even purchased a large ring from there which they made exactly for me. If you missed this one, I don't think you'll find another better.