Larry's Auto sales and repairs are top notch I never seen a more loyal and dedicated shop owner as…read moreLarry Guillemette, his service manager Ryan is a perfect match for the quality of mechanics that Larry Auto sales of Vernon Connecticut employees I highly would recommend them and I give them 100% satisfaction service customer service repair service all the way around

Do yourself a favor, go to Larry's for all your car needs. We've been doing business with Larry for…read moreseveral years. He does such a great job and you will never have to worry about getting ripped off. We are so happy, with all the work he has done on our cars, we bought one of his used cars.

Long Appreciation Post…read more A couple weeks ago, I was rear ended on 91 by a hit and run driver who did not brake for the stopped traffic. I am extremely grateful for my Ford Explorer for keeping me safe and being able to walk away without injury. In need of a whole new back end of my Explorer, I chose Johnson's Auto Body in Tolland to repair my car because of a positive referral. I cannot express HOW INCREDIBLE they were!!! Renee, who works the office, was AN ABSOLUTE ANGEL and walked me through the entire process. She was genuinely empathtic and consistently reassured me that "I, and my Explorer, are in very good hands" and that "I was going to get it back and it'll look like nothing ever happened." She sent me a text message every day with an update on the car, insurance or just to see how I was doing and feeling. Sure enough, I got my Explorer back and it looks PERFECT!! If you are ever in need of any body work, PLEASE consider this amazing, small business. I can't speak highly enough of them and I deeply appreciate their true, genuine commitment to not just my Explorer...but to ME!

They're expensive. The customer service is below average. The work done could be better. My…read morerecommendation - don't go here.

Ed's is the best!! He loves the older cars especially! The kind of experience that is so hard to…read morefind these days!! Honest and very fair prices too!

My go-to automotive repair shop here in Ellington. Have had 4 visits with 2 different vehicles. My…read moreexperience confirms this shop to be accommodating with honest and knowledgeable mechanics, realistic and reasonable costs. These are the requirements and signs of a trustworthy shop. You can rest assured of getting your vehicle repairs done right.

My 2018 Honda accord was damaged in an accident. Oliver Autobody fixed the damage with efficiency…read moreand expertise. The staff very friendly and professional and kept me informed with all details and progress. I highly recommend to anyone looking for autobody work to give them a call ! Special thanks to Steve your awesome! Janice

Quality repairs performed as specified by USAA . Car returned in better condition then when dropped…read moreoff ahead of schedule and gleaming. Thank you

Just picked up my car from Mengels - what amazing service! After a stressful day of damage to my…read morecar, I was pointed towards Mengels to get some work done. Not only did John stay late on a Friday to accept my car, he also took the extra time to explain to me just what my car (and my pocket) might be in for. He was honest, clear, and knowledgeable. While my car was in for service, the Mengel team was in touch with me about time and price quotes both through email and on the phone. Just a few days later, my car was returned to me, all fixed up, and incredibly clean. I am so pleased with this level of service and look forward to sending business their way!

These guys did me a huge favor late notice on a Saturday before I had to hit the road. Very…read morefriendly and accommodating. Waiting room was nice a clean too.

Traded a car here in the fall. Dave was very transparent and we got a good deal for our trade in…read more Had the car serviced and the workers are all very friendly. Great staff on both ends!

No communication about what needs to be repaired or how long or cost made an appointment June…read more19th by phone for July 8th drop off for the 9th service code b125 and also when I dropped off my car I wasn't aware of the steering wheel shaking problem until I drove it on i84 west because my granddaughter drives it 98% of the time to work school etc-called today around noon and still no answers about what needs to be done-cost or time frame-was told a lot of cars here!!!-sounds like over booking and poor customer care and service hopefully things will get resolved quickly and properly-still waiting for a call and it's almost 3pm July 9th 2024

Donna-Lynn, the 2 Jeffs, and the rest of the crew gave my poor wounded 2017 Prius Prime a new lease…read moreon life. The evil dealer who originally delivered my new car years ago damaged the paint job, did a shoddy repair and I didn't know until it was too late. After my partner mushed the front of the car it was time for a serious facelift. This repair came right out of my pocket, meaning no insurance coverage, and Jeff S. quoted me a price I could live with. He reused anything he could and explained things clearly. The majority of the bill was labor and let me tell you, the car looks like it was labored over with great care. I am happy to give the highest recommendation to this fine local business.

If you ever need autobody work done, I found an awesome place. I can't remember the last time I had…read moresuch good customer service. My encounter was with Jeff and not only does he know his stuff, but he truly went out of his way to help me. I plan to take all my auto body business to Russ's.

Very unfortunate experience at E & G Auto. This story begins…read morewith Brake fluid leaking from my car and my 2012 Subaru Outback. I check the calipers and there is no fluid leaking so I must assume that its either coming the Master Cylinder or the lines underneath the heat shield. I am skilled enough to do most break work myself, but have no lift, therefore making breaklines near impossible for me to complete. I bring it in Friday 7/7. Come monday (7/10) I get a phone call from Brian telling me that one of my bleeder screws on my calipers is leaking and wont stop, they tried another screw but it is still leaking and therefore he caliper needs to be replaced and that I would be unable to take the car off the lot due to the loss of the use of the breaks. I ask Brian if the snapped the screw and she said no, I then ask him if they stripped the threads on the bleed screw from overtightining and Brian says no, everything is fine it just leaks. This is when I let him know that the caliper is only 9 MONTHS OLD, and that his garage has been thre only garage who serviced those breaks and that I had no leaks until last month. I let him know my feelings that I believe they have damaged the screw during the bleeding process and that I want to see the parts when I come to pick up the car. He tells me that I dont understand what I am talking about and that it is just a defective part. I tell them to fix it so I can leave the garage which almost doubles the initial cost of service. Brian also let me know that the car was first priority and that I would be able to pick it up mid day. He then calls me later and lets me know that the simple job has not been done. I let him know I will have to pick it up 7/12. So coming back from my trip I show up on 7/12 to pick up my car. Before I pay for anything I let Brian know that I want to inspect the old Caliper. We walk back in the garage and the bleeder screw is screwed into the caliper all the way, I unscrew it and inspect it and as I suspected the threads are completely destroyed and some of the metal from the threads are sitting on the receiving end of the seat which is causeing the problem as the area needs to remain clean and flush in order to create the seal. I explained to Brian, that its not the threads that create the Seal of a bleeder screw but the seat, and that the stripped threads have destroyed the seat, rendering the caliper useless. Brian was Shocked, he began to studder and mumble that this and said that E/G didnt do it and was not responsible. They allow me to inspect the car and I ask the technician what happened. He let me know that he cut back the brake lines and fixed the leak from the rear line opposite side of the affected caliper. He then said while bleeding the system he shut the bleeder screw it was still was leaking. The he said "I tried to tighten the screw some more but it wouldnt work" I knew this was the problem and that act of overtightening cause the damage as those screws are not designed to be cranked. This part is entered into the repair report. The proper procedure would be to remove the screw, inspect the seat, and attempt to clean any corrosion or debris that has gotten in the way of the seat to create the seal. NEVER OVERTIGHTEN. I then return to the office with Brian and say that we have a dispute. My claim is that they have damaged the caliper and that I do not want to pay for that portion. He Disagrees and says he "Stands by his technician." and would be unwilling to make things right with me. I asked him to seperate the jobs so I can have seperate transactions, Brian gave me the hardest time about this, heather the receptionist was trying to to walk him through it and he shushed her. Brian went in the back and I asked about the owner Eric and Heather said he doesnt deal with customers. This whole interaction was all recorded if Eric wants to review. Since i see him responding to these posts. It is sad that there was no resolution whatsover. All that needed to happen was for them to own the mistake and comp me for the caliper and labor of the caliper, E/G would have still made some money from my brake line job and I would have been a customer for life.

Always great service and fair prices here! My car always comes back to me clean with no dirty…read morefingerprints!