Good, honest mechanics. Always tells you exactly what they need or had to do. Good fair prices.read more

I had been on a girl trip in Lookout Mountain and went to leave Sunday morning-my car wouldn't…read morestart. Ended up having to get it towed to the bottom of the mountain and goggled auto repair shops. Luckily I saw Certified Auto Repair and had it towed there. It was a small town on Sunday morning: everything was closed. I called the number wanting to leave a message about my car, but to my surprise the owner answered! Bryan was so sweet when i explained the situation and promised someone would be there by 8 am, even if it wasn't him. Note: he was speaking with while going through a family challenge and i truly appreciate him. Long story short, he called me in the morning and beat me to the shop! Him and his guys were able to jupm it and get it in the shop. It was a bad battery: they called O'Reilly and had it delivered, put in and me on the road with better directions than GPS, which saved me 1/2 an hour, all before 9:15 am!! The amazing thing: they didn't fleece me on the price, were super nice and very professional. How i wish he was in my town because he would absolutely be my mechanic. As a single woman, I cannot recommend him and the shop enough. I always felt safe, heard and respected

These folks are the most helpful and professional bunch of mechanics I've ever met. Plain and…read morehonest assessments of my auto problem are what they gave me. I had a nail on my rear driver tire while driving through the tri-state area so I found them online. The owner promptly addressed the issue with the help of his crew. The location of the puncture was close to the sidewall so it was somewhat tricky to patch...not too difficult but great teamwork was what I saw in these guys. The best part of my experience was when the owner sent me on my merry way without asking for a payment. What a Christian fellow! He knew we were on the road and I was with my family. It was close to Christmas and he exemplified the true Christmas spirit. More blessings to these guys.

I was in a pinch to get our daughter's car towed one mile from our house in a bit of a time crunch…read more The woman who answered the phone was kind and personable and even though they aren't in my area (Jones Valley) she said they worked all over Hsv. There was a driver at my house within 20 mins (worked out well, I realize, bc he had just unloaded a tow a few miles away.) They were competitively priced as I had called a couple other places already. Alex, the driver, showed up and was courteous, funny, competent, and easy to talk to. He loaded up the car quickly and I met him at the garage where the car was being repaired. I would certainly use them again and am adding them to my contacts in case of a future emergency. :)

Excellent service and trustworthy! That's all you can really ask for when you are stuck. If you…read moreneed a tow I 100% recommend this company!!

I have moved away from Ider, but went online to find Moore's number so I could l recommend them to…read morea friend. Moore's took care of my older Toyota Tacoma truck for several years. Very honest and capable mechanics.

Excellent service. Very responsive. I get all my tires here and good maintenance on my vehiclesread more

They are courteous, reasonable and the most knowledgeable mechanics I have ever used. They are…read morevery busy.

I was with my friend Steve when we pulled into Russ's auto and tire service. We had traveled from…read moreAtlanta to Scottsboro and were in desperate need of some help for a tire that was going flat fast. Their service was unbelievable to me, a big city boy who is not used to such friendliness. Not only did they analyze our total dilemma, but they went to another town to get a new tire for us. To top it off, they loaned us their car to drive around and find a place to eat. Where will you find such service, care, and concern. Not in Atlanta. If I lived there, I would give them all my business . We made it back to Atlanta without a problem, a new tire, and a great experience. Their willingness to help us was beyond recognition. I wish I knew more people like them.

I took my high mileage 1999 GMC 1500 here for tires, I don't use this truck a lot these days. But I…read morebought top of the line Cooper tires. As when I need i the truck, I need it..They installed them, I was happy with my purchase, no issues. So approximately 1 year later, Having no cause to pull any of the wheels off at al since l, I needed to put on rear brake pads, (I usually do all my own service work as I have been a mechanic for most all of my life) and thought I would go ahead and rotate the tires while doing this. So I jacked it up on all 4's using a my battery powered impact, all the lugs came off as expected except for the RF wheel. It took a socket breaker bar, with a 4ft cheater bar to get ANY of the 6 Lugs off that wheel, 3 broke off while trying to come off, 3 I managed to get off, but they still required all these same tools ALL the the way off. At 72 years old, Not fun! Bottom line: severely over torqued in my opinion. So I had to pull the caliper/caliper bracket, rotor, off just to get at them. I replaced 6 lugs, and 6 nuts. especially with Anti Lock brakes(normally you would just replace a hub assy, Delco $270.00 at AutoZone) not to mention that took me all day to replace the studs and nuts after all was done. Last I had to ask a friend to take me to a parts store to get the parts. As I was in Ohio when this happened. I looked up their Website, they were on Facebook, and showed a Email address, so I emailed them, sent in pictures of the issues, and awaited a response. Nothing, next day nothing, no returned email notice, so I called, explained the issue, then the excuses started. First I was told one one tech per job. I was the only one there at the time they were doing my tires, 3 guys worked on my truck. Next excuse was that lugs nuts and studs were a high wear item, this trucks wheels and tires had only ever been off previously 4 times, My Dad, Me, Both of us take our wheels off and take them to a tire store, and put them back on ourselves normally. this time I was heading to FL with the truck and didn't have time to do it myself. Anyway, the excuses kept coming, despite that it took me all day to go get the parts, do the job to get the truck back on the road, I was asking for the 35.00 it cost me to buy the parts.. He said, he could MAYBE deduct it off of future service... By that time I was steaming mad... still calm though..I said well I can see where this is going... and then he hung up on me! No profanity from either... as if I would ever go back there with all the excuses! So If you get your tires there, I hope you don't have the experience I had! I would hate to think what this would have cost me for a/this shop to do it!!! So glad i was at home, and not broken down on the road with this.. Had I been there, and taken it to them I'm sure I would have had to pay for a hub assy, lugs, and who knows what else...and labor!! Never ever again! I will try to add more pictures later.

After having a tire leak on a long trek from AL to VA, I called Scottsboro Tire & Auto. Unlike…read moreanother local big box store, they were able to fit us in immediately, replace the tire for a great price, and get us back on the road safely and quickly. Friendly staff, great value, and fast service!

Matthew from Complete Towing & Recovery saved the day. On a very hot Sunday, when service stations…read moreand car rental agencies are closed, he towed our pickup truck stranded on the side of the road to his business and then dropped us off at a local Scottsboro hotel, giving us local recommendations for food and services. While finishing a meal at the only restaurant walkable from our hotel (since ride-sharing services had no drivers in the area), and while strategizing how and when we were going to make it home over 600 miles away, we got a phone call from Matthew indicating that our vehicle was fixed and ready to go! Based upon our description of the failure, he had diagnosed and replaced the defective part within a couple of hours at a reasonable price. Thanks again!

Complete Towing was great to work with, the response time was great they showed earlier than they…read moretold they would, the driver was extremely knowledgeable about towing and how to handle the situation at hand