Horrible ... this place is the worst !!! Customer Service is NOT in their vocabulary. Had them…read moredisassemble and box up a bike for shipping. It was done poorly, a part was missing, it wasn't done on time, the job looked like it was by a 2 yr old AND the information on shipping i was given was incorrect. A poor reflection on the TREK name

The folks here know their stuff. But like everything in life it sure gets expensive to have anyone…read moredo anything these days. Bike was not shifting into the higher gear and they immediately diagnosed the chain as having stretched. Was not even aware that could be a thing. Did the Level 1 check up - cleaning in preperation for bringing the bike into the stationary trainer for the winter. Have a happy Trek

Brad and the team here are all super knowledgeable on all the cool products! Good inventory and…read moregreat people! EBikes too!

From the owner: Our business specializes in getting people on bikes. Whether it is performing service on your bike…read moreor getting you on the bike you have always dreamed of, our friendly and knowledgeable sales and service staff are here to help.

He explains whats wrong with the bike if its worth fixing and then does repair for reasonable…read moreprice. great service

I took my bike to get repaired. It cost $100…read more The owner insulted me by saying my $500 bike wasn't worth repairing. He wanted me to buy a new bike from him. Not with that condescending attitude! You don't make rude comments to a potential repeat new customer and think they're going to return for more snide comments. Establishments with a poor attitude like this indicates a lack of bike repair competition in the area. I'd NEVER come back here. I still have my bike he told me to get rid of. Not recommended.

This is an awesome bike shop. I went in looking to buy a fat bike and the guy helped me decide that…read moreit really wasn't for me. There was no pressure. He just helped me out. I bought a number of accessories from him that I needed for my bikes (I have many!) I really love that they have an appointment system for bike repair. You don't have to leave your bike there hoping they will get to it within the next two weeks. I definitely recommend this bike shop.

I had some major surgeries recently and so looking forward to getting on a bicycle again! Recently…read morewent to the store for the first time and Ian and Steve both helped me that day! Of course I had a lot of questions and some decisions to make to ensure I was making the right purchase. Thank you so much Steve and Goodspeed Cycles! You both were extremely knowledgeable and went out of your way and above and beyond to make this happen for me. I will be picking up my cycle in the next few weeks! This is wonderful and family-owned business and all the employees definitely take pride was my observation. Please know that sometimes there might a small wait while they are assisting other customers. It is definitely worth that wait so they can then provide you with the best experience with your purchase and they will certainly take the time to make sure you are making the best choice for your cycling needs! I hope to be able to make some of the weekly group neighborhood rides they do. Check out their website or call for more info!

Royce was great, actually picked my bike up.My main problem was not going into high gear. On a…read morerack, it works fine. Riding it...never. Still doesn't work. Oh well, he cleaned it up nicely.

From the owner: Roy-L Cyclery is a family owned bike business in the Hessville section of Hammond Indiana. We have…read morebeen in business for 12 years selling the best quality used bikes at the best price. We offer tune-up and repair services as well. We have over 500 satisfied customers, and we would love to meet you and add your name to the list! Please come in and experience Roy-L Cyclery. You'll be glad you did!

I contacted Adam's Bicycle Shop because my HeyBike Ranger (purchased from Amazon) was having…read moreseveral issues. Adam and team not only took a pair of the bikes (probably 60-75 pounds each) to correct some issues with the front axel nuts (which consistently were coming loose) and the folding of the bikes. Adam also identified a tire (fat tire) that had some side wall damage before a blow out or flat.

I needed a quick chain fix before the Chicago Triathlon - after running over some branches from a…read morelocal storm. Adam was great at getting my Specialized bike in order quickly and at a great price. Adam is a very nice person and provided truly excellent service. I highly recommend his shop!

Amazing service. We brought our Pedego bikes (2) for handbrake service. Shop recommended a basic…read moretune-up. we picked them up and rode them that day. BEST ride we ever had on them. SMOOTH and BALANCED. Highly recommened and easy to get to and park. Very fair pricing for service received.

I went in close to 6pm with only an hour before the shop closed with a bunch of questions. Josh was…read morepatient and helpful in answering all my questions. He set up a couple of bikes for me to test ride. This is so valuable to have in Tinley. Looking forward to continuing to shop here. Thank you Josh. Shop and have your bike serviced here with confidence.

5 stars does not do this place justice! Drove a hour away to get a Salsa fat bike here…read more Great facility! Staff was super cool and accommodating: they swapped my brakes to moto on the spot and didn't charge me. Ben, the salesman actually did the work! How refreshing. Graham told me the local trails I needed to hit.... Spoke a little to Mike who clearly knows how to hire and train great people.... Overall, a fantastic experience.....

They helped my daughter pick the perfect bicycle to fit her needs at a good value!…read moreTheir knowledge and attention to detail was impressive.

Friendly, Knowledgeable professionals with reasonable prices! Excellent quality of work and…read moreservice. They will spend time teaching and advising customers on their choices. And will build it if they dont have it.

Went there to actually get help with inflating a kick ball, the man there was so kind and nice and…read morehelped me out, even gave me the inflation needle without even charging me! Will 100% recommend to anyone I know that needs a bike or repairs done due to such kindness!