Why Trailblazers Bike Barn Is Just Awesome A Full-Service…read moreGem with Real Heart Trailblazers Bike Barn isn't just any old bike shop--it's a full-service bicycle boutique where you can breeze in for a bike tune-up, browse new rides, or stock up on accessories. They've got everything covered: sales, maintenance, repairs, and more. Chill Factor: The Recovery Café Need a pit stop after cruising the trail? They offer health drinks, smoothies, and refreshments, plus a comfy seating area to catch your breath--or just people-watch like a pro Trailblazers Bike Barn feels like your local ride's clubhouse--only cooler, because they actually know your favorite trail.

We had such a great first experience with Trailblazers Bike Barn! I was looking for a local bike…read moreshop on a Sunday due to a toddler bike needing a new inner tube and training wheels. We were able to get both and have them put on all within reasonable price and time. Pam was great over the phone and even sweeter in person. Thanks for amazing service!

I had some major surgeries recently and so looking forward to getting on a bicycle again! Recently…read morewent to the store for the first time and Ian and Steve both helped me that day! Of course I had a lot of questions and some decisions to make to ensure I was making the right purchase. Thank you so much Steve and Goodspeed Cycles! You both were extremely knowledgeable and went out of your way and above and beyond to make this happen for me. I will be picking up my cycle in the next few weeks! This is wonderful and family-owned business and all the employees definitely take pride was my observation. Please know that sometimes there might a small wait while they are assisting other customers. It is definitely worth that wait so they can then provide you with the best experience with your purchase and they will certainly take the time to make sure you are making the best choice for your cycling needs! I hope to be able to make some of the weekly group neighborhood rides they do. Check out their website or call for more info!

The folks at this store were great, I'm a disabled Veteran and Annet and Steve were fantastic. This…read morestore also does great work in the community I wish I could give it six stars.

The folks here know their stuff. But like everything in life it sure gets expensive to have anyone…read moredo anything these days. Bike was not shifting into the higher gear and they immediately diagnosed the chain as having stretched. Was not even aware that could be a thing. Did the Level 1 check up - cleaning in preperation for bringing the bike into the stationary trainer for the winter. Have a happy Trek

I recently took my bicycle in for service and repair. I was greeted with some very friendly faces…read moreand excellent service and communication. The estimate & inspection was completely free and helped me gauge the approximate cost and what needed to be done. I elected to pretty much conduct all the repairs and fixes to my bike, knowing the quality and performance of parts I would be receiving. Upon retrieval of my bike the costs were exactly as stated and the service again was excellent. My bicycle looks BRAND NEW and I'm very happy with it.

I waited almost 5 minutes for a staff member to approach me while I waited in the showroom. Staff…read morehad no knowledge of basic information about their bikes-- size of the bike frame and bike weight capacity. And they tried to talk me into buying a much more expensive electric bike when I specifically said I didn't want an ebike. Crummy customer service and bad business practices.

Hit or miss if you get good service. If you know what you want or don't need assistance, this is…read morethe place for you. But if you need help, good luck; you are mostly left on your own. I went in for chain lube and asked for a recommendation and the person pointed to the area it was displayed on....couldn't give me a specific recommendation based on my needs. I also went there shopping for a new bike with kind of an idea of what I wanted and was steered in the direction of bikes I definitely did not want (too big & heavy!). On the first time shopping for a new bike and not really knowing what I wanted...first no one even approached me to ask if they could help. I was taking bikes off display to try for size even. I think I could have walked out with one that day and no one would have noticed me. I shopped for shoes once and again was led to the area and then left to my own. I did purchase some woman's cycling shirts end of season and the salesperson made me a deal on the price.

He explains whats wrong with the bike if its worth fixing and then does repair for reasonable…read moreprice. great service

I took my bike to get repaired. It cost $100…read more The owner insulted me by saying my $500 bike wasn't worth repairing. He wanted me to buy a new bike from him. Not with that condescending attitude! You don't make rude comments to a potential repeat new customer and think they're going to return for more snide comments. Establishments with a poor attitude like this indicates a lack of bike repair competition in the area. I'd NEVER come back here. I still have my bike he told me to get rid of. Not recommended.

Great place and great service. Took my bike in for a few minor issues. They took care of me right…read moreaway, didn't charge me for little things they did and answered all of my questions about my next bike (future purchase). Will definitely make this my go-to bike shop! Shout out to Jared for taking good care of me and knowing his stuff!

I've had a hard time trying to frame this. I'll try this…read more I had to listen to a performative dood talk emanating from the floor worker to a customer about chain lubricant that went on and on and on and on and on and on and on and on and on and on and on. And on an on an on an on and on. And on and on and on and on and on and on and on and on and on and on. And on and on and on and on and on an on and on and on and on and on. It was a long time. I waited. And I waited some more. I did some serious waiting five feet away in a red sweater. No acknowledgment. No letting me know it might be a while. But that would've likely stopped the upselling I started to see. So I turned me and my bike around and left. It's hard for me to be on my feet that long. That's why I bike. Dood has a right to be into his subject matter. Usually shops want you to feel comfortable and respected as somewhat of a priority, even if you aren't being directly pitched at the moment... it just was not a good vibe. All doods working there when I was in. Way heavy on the dood vibe. Captive audience syndrome. Sigh. Dood has to do what a dood does. I avoid places like this. Going to the bike collective in Rogers Park instead next time.

Super kind folks here. Went to buy something small and asked silly questions but they never made me…read morefeel silly.

Great shop, probably the best stocked shop in the area for BMX, freestyle/street/cruiser bikes and…read moreparts. The do custom wheel builds and have plenty of options. I bought a customized bike second hand, but had lots of German Eclat parts which a lot of shops don't carry, they had an array of options. Some really great complete bikes at the shop. Pro level set ups. The staff was super informative on parks all over Chicagoland and there's a ton of types to have fun in. They post videos on IG putting the products to good use. Def recommend.

If your bike needs any work, this should be your first call!…read more Our sons bike needed a chain reattached so we scheduled a time for them to come out. Which is the first thing that makes them fabulous-- they come to you!! Once they got here, they not only fixed the problem we knew about, but they also tightened and checked everything else from the brake handle placement to the handlebar bolts. They didn't rush - they were here about an hour - and when it came time to pay we were so pleased with how amazingly reasonably priced their services are. It almost makes me want to get my own bike now that I know how easy it is to have it serviced!!

Leo is very competent in anything bicycle! He's punctual and reliable! His prices are great as…read morewell. I'd highly recommend

Even when there is a problem at REI it gets worked out…read more I have been a member for at least 20 years. I appreciate the garage sale and coupons. Most of my long term gear is from there. I hope their house brand improves - now get outside and go play.

I have been to the bike shop twice in the past two months…read more Unfortunately, the shop experience and service provided were less than great. The first time, I needed to get some cables and housing for a bicycle. I was very specific about getting 4MM SHIFT housing and the correct cables and fittings to make my project complete. I was sold the wrong size housing and fittings by the shop. They unfortunately did not have the time to check what they gave me. They gave me an obsolete 5MM housing, and the wrong fittings. This was not great because I had a bike that needed to be running with the correct parts. So I had to find another solution. I had to get the correct goods from a different LOCAL shop, and I did not feel that I had a great experience for driving over to REI for what was supposed to be the right stuff. Plus I wanted my REI dividend to grow. I had to give them a second chance. Because I wanted to see if I could get the correct service, and parts for my second project. This time I needed some Disc Brake Pads and a Rotor for a bike. I was told that NO One needed to have a rotor as big as I requested... And that there was no way to match my parts. I brought in parts for a Tektro Brake which shares the same Pads as Shimano. However I was left to my own time to look for the parts myself. It was a bummer because I was getting a bike together for my Friends and I needed the correct goods. I had to wait by the counter for more than expected. I was ignored by the other shop members and when confronted by the shop tech, I was greeted with a 'What Do You Want?" Again..I had Zero Hope that I would get the required parts or even a Hello....But here we went. I bought the One part they had in stock, though I suspect that there was more opportunity to bring a polite and productive conversation to the table. None the less...I bought the One part they had and headed to another REI in Chicago to get the rest. However, the fella behind the counter was working on a customers Bike. It was a very good bike. And I overheard the customer complain about bad shifting. I am an experienced mechanic with over 35 years of wrenching to my belt, so I had to politely listen. I listened to this newish sales and mechanic person tell the customer that his bike was fine, and in adjustment. However after listening to the customer complain about his shifting "slipping"... While waiting for someone to help me with my parts needs. I was enjoying the explanation of this mechanic representative to the customer about how he had to lower his power output in order to shift. He told the customer that he had to shift 30 feet before a hill in order to not have a "shift-skip". This is NOT accurate, and I was cringing at the bubbling blather being generated from this fellas mouth. The bikes are built to absolutely undergo stress while shifting uphill. This was not the best advise, as I saw that the bike was mis-adjusted from 8 feet away. I asked very politely and cautiously to help give the customer and mechanic a detail about how to resolve the complaint. They both agreed, as the customer did not seem to believe the employee....I knew it was not the right advise. And so I gave the attention to detail that was not noticed by the employee. The B-Tension was way off....by nearly an inch or 25.4mm. I had pointed that the top pulley of the Rear Derailleur was too far from the cogs in the rear. Thus the chain did not have enough "grip" on the rear cogs to initiate the correct shift clearances and adjustments. The chain only had about 30% of engagement. I advised the customer and tech that the B-Tension was Way off, and the solution would be to adjust the rear derailurer into the correct adjustment by loosening the B-Tension fitting to the correct the adjustment to properly let the chain sit closer to the cogs. This is critical for correct shifting and engagement to make the shifting system work correctly. The customer was Delighted, as I did state that I am also an experienced mechanic. And I was noting the problem that was obvious. Then...the mechanic started giving back an attitude....He put the bike back in the stand, and started giving excuses and the wrong adivise to the customer. I had what I needed from REI and so I left. However, I told the customer to NOT leave without getting the B-Tension adjustment corrected into the factory setting. Not 25mm- But closer to 1-3 mm depending on the bike and other factors including clearance for each situation. The mechanic was not helping, and became "Whiny-Sensitive" after my attempts to add some Value and Experience to Both. I purchased what I needed from REI, but to be Honest...The Staff is Severely Under Trained. The ability to fix a BIKE is pretty easy if you follow the training and methods in order to make everything sing correctly together. However...REI has not figured out how to make this work.