I had some major surgeries recently and so looking forward to getting on a bicycle again! Recently…read morewent to the store for the first time and Ian and Steve both helped me that day! Of course I had a lot of questions and some decisions to make to ensure I was making the right purchase. Thank you so much Steve and Goodspeed Cycles! You both were extremely knowledgeable and went out of your way and above and beyond to make this happen for me. I will be picking up my cycle in the next few weeks! This is wonderful and family-owned business and all the employees definitely take pride was my observation. Please know that sometimes there might a small wait while they are assisting other customers. It is definitely worth that wait so they can then provide you with the best experience with your purchase and they will certainly take the time to make sure you are making the best choice for your cycling needs! I hope to be able to make some of the weekly group neighborhood rides they do. Check out their website or call for more info!

This is an awesome bike shop. I went in looking to buy a fat bike and the guy helped me decide that…read moreit really wasn't for me. There was no pressure. He just helped me out. I bought a number of accessories from him that I needed for my bikes (I have many!) I really love that they have an appointment system for bike repair. You don't have to leave your bike there hoping they will get to it within the next two weeks. I definitely recommend this bike shop.

The folks here know their stuff. But like everything in life it sure gets expensive to have anyone…read moredo anything these days. Bike was not shifting into the higher gear and they immediately diagnosed the chain as having stretched. Was not even aware that could be a thing. Did the Level 1 check up - cleaning in preperation for bringing the bike into the stationary trainer for the winter. Have a happy Trek

I recently took my bicycle in for service and repair. I was greeted with some very friendly faces…read moreand excellent service and communication. The estimate & inspection was completely free and helped me gauge the approximate cost and what needed to be done. I elected to pretty much conduct all the repairs and fixes to my bike, knowing the quality and performance of parts I would be receiving. Upon retrieval of my bike the costs were exactly as stated and the service again was excellent. My bicycle looks BRAND NEW and I'm very happy with it.

I waited almost 5 minutes for a staff member to approach me while I waited in the showroom. Staff…read morehad no knowledge of basic information about their bikes-- size of the bike frame and bike weight capacity. And they tried to talk me into buying a much more expensive electric bike when I specifically said I didn't want an ebike. Crummy customer service and bad business practices.

Hit or miss if you get good service. If you know what you want or don't need assistance, this is…read morethe place for you. But if you need help, good luck; you are mostly left on your own. I went in for chain lube and asked for a recommendation and the person pointed to the area it was displayed on....couldn't give me a specific recommendation based on my needs. I also went there shopping for a new bike with kind of an idea of what I wanted and was steered in the direction of bikes I definitely did not want (too big & heavy!). On the first time shopping for a new bike and not really knowing what I wanted...first no one even approached me to ask if they could help. I was taking bikes off display to try for size even. I think I could have walked out with one that day and no one would have noticed me. I shopped for shoes once and again was led to the area and then left to my own. I did purchase some woman's cycling shirts end of season and the salesperson made me a deal on the price.

He explains whats wrong with the bike if its worth fixing and then does repair for reasonable…read moreprice. great service

I took my bike to get repaired. It cost $100…read more The owner insulted me by saying my $500 bike wasn't worth repairing. He wanted me to buy a new bike from him. Not with that condescending attitude! You don't make rude comments to a potential repeat new customer and think they're going to return for more snide comments. Establishments with a poor attitude like this indicates a lack of bike repair competition in the area. I'd NEVER come back here. I still have my bike he told me to get rid of. Not recommended.

Great place and great service. Took my bike in for a few minor issues. They took care of me right…read moreaway, didn't charge me for little things they did and answered all of my questions about my next bike (future purchase). Will definitely make this my go-to bike shop! Shout out to Jared for taking good care of me and knowing his stuff!

I've had a hard time trying to frame this. I'll try this…read more I had to listen to a performative dood talk emanating from the floor worker to a customer about chain lubricant that went on and on and on and on and on and on and on and on and on and on and on. And on an on an on an on and on. And on and on and on and on and on and on and on and on and on and on. And on and on and on and on and on an on and on and on and on and on. It was a long time. I waited. And I waited some more. I did some serious waiting five feet away in a red sweater. No acknowledgment. No letting me know it might be a while. But that would've likely stopped the upselling I started to see. So I turned me and my bike around and left. It's hard for me to be on my feet that long. That's why I bike. Dood has a right to be into his subject matter. Usually shops want you to feel comfortable and respected as somewhat of a priority, even if you aren't being directly pitched at the moment... it just was not a good vibe. All doods working there when I was in. Way heavy on the dood vibe. Captive audience syndrome. Sigh. Dood has to do what a dood does. I avoid places like this. Going to the bike collective in Rogers Park instead next time.

Super kind folks here. Went to buy something small and asked silly questions but they never made me…read morefeel silly.

Great shop, probably the best stocked shop in the area for BMX, freestyle/street/cruiser bikes and…read moreparts. The do custom wheel builds and have plenty of options. I bought a customized bike second hand, but had lots of German Eclat parts which a lot of shops don't carry, they had an array of options. Some really great complete bikes at the shop. Pro level set ups. The staff was super informative on parks all over Chicagoland and there's a ton of types to have fun in. They post videos on IG putting the products to good use. Def recommend.

If your bike needs any work, this should be your first call!…read more Our sons bike needed a chain reattached so we scheduled a time for them to come out. Which is the first thing that makes them fabulous-- they come to you!! Once they got here, they not only fixed the problem we knew about, but they also tightened and checked everything else from the brake handle placement to the handlebar bolts. They didn't rush - they were here about an hour - and when it came time to pay we were so pleased with how amazingly reasonably priced their services are. It almost makes me want to get my own bike now that I know how easy it is to have it serviced!!

Leo is very competent in anything bicycle! He's punctual and reliable! His prices are great as…read morewell. I'd highly recommend