I needed a battery replaced and found Adkins. I was very happy with the service, he replaced the…read morebattery and did a diagnostic scan. It was quick, same day and very convenient for me.

I put in a diagnostic request for my mother in law's 2009 Kia Rondo. She doesn't have much money,…read moreso I was hoping to try and save her some money. I had to have a tow truck it to her address due to it not wanting to start in Park, I found out though that the shifter was very stiff as well and would only move when I used the bypass button. I couldn't get it to start but the tow truck driver showed me that it would start in neutral using the bypass switch and shift into gear but when in park it would still move. So, we didn't want to risk driving it to her house and so we had it towed. The tow truck driver said any mechanic should be able to fix that for you with no problem. So, I called Adkins that evening, and he diagnosed it the next day. He said, he tore the whole console apart, even tested the neutral safety switch but it was seized and couldn't be moved out of neutral. He told me it starts but will not shift. I was told the rod was welded internally within the transmission. I thanked him for his time and effort and he was paid by my mother in law. We'll, then myself and a friend came over and found the shifter was indeed froze in neutral, but after we re-tore the console back apart, and diagnosing it ourself we got it to shift. Took it to a transmission shop, who said this is not a transmission problem at all. We were told to take it to a mechanic and that it's either in the shifter itself or the cable, but definitely nothing to do with the transmission. The mechanic from Adkins confirmed over and over that he's torn many of these apart and he knows his stuff when it comes to vehicles. The question is, then why did he not diagnose the issue correctly and refer me to a transmission shop who then sent me back to a mechanic. I got the shifter out of neutral but he couldn't. He said he tested the neutral safety switch but it didn't look like it had been touched. I'm just saying, I will never trust this company to touch another vehicle of mine. Didn't seem to know as much as he claimed. Did not give a correct diagnosis and still took my mother in laws money. You decide what's right or if you would trust this mechanic.​

Everyone is always pleasant and friendly and we are always able to get an appointment pretty…read morequickly!! It's nice that they let us know what things are coming up that need fixed or what needs done immediately to keep us safe and running!!

From the owner: Family owned and operatedread more

Totally unimpressed. Sat there for THREE hours for them to change a time (that was "free" because…read moreit was under warranty), charged $300+ to put said tire on and "align" them. A week later, find out that the "alignment" they did was causing ALL tires to wear on the inside ("cupping"). Will never go back. Insanity. Never again.

We were traveling through on vacation. We had a slow leak on a truck tire. They got us in and it…read morewas leaking around the rim. Fixed it. Did not charge us!!! Thank you guys!!!

Jake at Mastertech has made this whole process so easy. I was able to have my car towed there. He…read moreinformed me of all of the payment options available and not to stress yet about the cost. He then notified me they have loaners to use while repairs are being done. I had a a difficult time to come pick up the loaner due to kid's schedules. He informed everything could be completed via phone, so I was able to get after hours. Thank you, Jake, for making this process less stressful! Ashley M

Talked to another shop previous to taking my car here for repairs. Was informed by the other shop…read moreON THE PHONE that they could not service the type of transmission I have. Took it to "master" tech and they charged me $200 to tell me the same thing. Odd how they couldn't tell me before hand that they are not equiped to repair my vehicle. Complete rip off.

Very polite will do a great job. Will do road trip if you have a flat and can't make in to shop.read more

LIAR! I made an appointment and confirmed it on line for 10AM on Tuesday- I got there at 10:03…read more They told me it would be finished in a few hours (published shop time is 1.5 hours per wheel hub with 2 being done= 3 hrs.). At around 3:30 I walked into the shop only to be told, "I was just about to call you. Our parts people brought the wrong part. We'll have it ready first thing in the morning (that would have been Wednesday MORNING). I took the bus to where I could bum a ride from a friend that evening. Wednesday morning came and went. Around 2PM I called and Brian said they were waiting on a pig tail (wiring part). I told him that I'd get going and catch the bus to the shop. "Oh, no. If we don't get the part then we'll have to keep your car another day." Brian said. Me: What am I supposed to do? It'll take me 1-1/2 to 2 hours to get there on the bus. Brian: Well we'll come pick you up." Me: But I live in Canton over by Taggarts. Brian: That's OK. I'll call you when it's done. My phone record says I called Brian back at 3:19. Me: Is my Venza done? Brian: Yeah, you can come pick it up. Me: But you said you'd come get me. Brian: We don't have a driver. Me: Well can you wait for me to get there- it'll take about 2 hours. Brian: We close at 5:00. (Website says 4:30). I hung up knowing I'd have to pay for a Uber- which I did. It cost $18 for the Uber. When I got to the shop Brian says: I apologize for being short with you on the phone. I'd just hung up from a really difficult customer. [And that's MY problem WHY?] I'm giving you an oil change next time you come in. [Like I'd go back to a LIAR that said he'd pick me up??] I asked what the "damages were" and paid $504. I got home and looked at the wiring and didn't see ANY new wiring. [I'd attach a photo if I could of the OLD wire.] TWO DAYS to do 3 hours of work? And one wrong part and an elusive "pigtail"? Really?? AVOID THIS LIAR AT ALL COSTS.