We had a bungy cord puncture our tire. He was nice and fixed it that evening so I could make a…read moredoctor's appointment. the shop is two doors from our house it is convenient. Prices are comparable to other shops. We took our car back for an oil change, he called Ford to make sure he was using the right oil. Very service oriented

We had three three transmissions on work vehicles repaired over the course of my adult life. Not…read moreonly was the work done right, it was also done at a pretty good price. We just had another transmission rebuilt and I recommended a friend last year who was very happy as well. My dad used to have all his work done at Auto Tech before he moved from the area. I highly recommend Auto Tech.

Great people, excellent service, cheap mom-and-pop type business that will get your car back onto…read morethe road quickly.

It was awful! Worst customer service I have ever received. Made an appointment with them well…read moreahead. Dropped car off and was told it would take one to one and half hours. Went back after two hours and all of my tires were removed and no one was working on my car. Told another twenty minutes and it took another 1 1/2 hours sitting in the waiting room. Then after buying four brand new tires, I was told I then owed for valve stems. They were not polite or sorry about their terrible scheduling. This is the Orrville store. I will never buy tires from them again.

I was at Flynn's yesterday getting some work done and I must say, or I should say I cannot say…read moreenough about these guys and how nice they are when they are just swampted with cousters! Good work and a nice word for everyone with a full waiting room. They still take a second and tell each customer they will be right with them. fantastic group of guys. I would never go anywhere else for tires or anything else!!!! Very good at their job and they love their customers and it shows!!! Thanks guys! You all are the very best as always!!!! Judy L Fiscus

Unfortunatly I only spoke to them on the phone. I had trouble finding them for an oil change, I…read morethink from talking to them they would do a great job

From the owner: It's a fact: regular, quality maintenance extends the life of your vehicle. It also gives you the…read morepeace of mind you need. Whether you're looking for the basics like factory scheduled maintenance or 30/60/90/120 mile services, or something more specific like computer diagnostics or safety and emissions inspections, we've got you covered. Brake repair, shocks, struts, suspension and steering are all part of our standard maintenance auto service. When it comes to maintenance and auto service in Orrville, we want to be your number one choice.

If there is a way to give them a zero, they would get a zero. The buying process took over eight…read morehours, and when I finally secured my own financing, they were then willing to deal to try to get their financing, but then made me promise I would not refinance for at least three months. I've already had the truck back in to have the radio replaced as it was bad. And for a brand new truck, it had already been driven as a courtesy car and had a flat tire and had a rope plug in the tire, and when I confronted them about it as I had an independent tire company evaluate the tire they told me there was nothing they could do about it because now conveniently it had a nail in the sidewall. Never again, already bought my Wife a 2026 traverse from Spitzer in Canton, night and day experience. Incidentally, the 20 year-old who sold me the truck is conveniently also no longer working there.

bought a 2014 gmc sierra they freshly undercoated in 24 thinking they had went over the frame and…read moremade sure everything was good prior to having it done since they deny they do it there even know I was warned "it's wet" when I looked at it After they had it there for 7 days. The problems started there in less than 500miles a vibration had kicked in that felt like rumble strips, took it back a week after buying for them to tell me it was it switching between 8cyl and 4cylinde, after having it back the 4th time they said I needed to drive it till the light kicked on so they could read codes, light never kicked so I called the AUL insurance and they told me to take it to my local dealership immediately, to which I was told the torque converter had gone through they transmission and they didn't know how it was still running, they replaced the transmission and when I told serpentini about it they wouldn't kick in a dime till I turned them into BBB then they gave me 1k towards a 5800$ transmission. less than a year later I replaced it again for the same issue but it was warranty work . Then went to trade it in last weekend At another dealership and They can see where the cheap spray on undercoat they used had peeled off and revealed a rust crack about 6-8 inches long in the frame Mind you it couldn't be seen before since they "had" it undercoated. Took it back to serpentini today for the service manager to tell me they would give me 7k for the truck since that's fair trade value even know I paid 17,500$ 20k miles ago and then tried to talk me into buying something else off their lot Saying "if you buy this new 40k Durango we can give you 12k for your truck" mind you I traded a 12k vehicle for the truck and they gave me 6k for and now they want me to eat 10k more for them selling me vehicle that shouldn't have been on the road With a cracked frame In The first place. You can clearly tell it didn't rust that bad in 2 years. I highly recommend going else more honest then serpentini in orrville!! BUYERS BEWARE!!!