We were booked here as part of a travel package, 2 rooms for 6 of us. It seems to be in a little…read morebit more rundown part of the city although there are restaurants within walking distance. It is a little bit older of a place, quarters are a bit tight for three people to a room. There was also no ice machine, if we needed ice we had to walk to the front desk to obtain it. I would not recommend staying here if you have trouble with stairs. There are about four or five crumbling steps to go up to the entrance of the hotel. While we were there, the lift was out of order but there did not seem to be anybody working on it. We were placed on the first floor which is about 1 and 1/2 flights up. Like a lot of hotels in the uk, this place did not have any air conditioning. Unfortunately we were there during the week when it was 80 degrees Fahrenheit or more everyday. There's no breeze that comes into these rooms. We are provided with a small fan that did little to circulate the air. We were willing to deal with this however after our first day there that evening one of our room locks did not work. This was the room my elderly parents was staying in. My son ran back to the front desk three times to get a different key card. None of them worked so person working front desk came up and still could not get it to work. He determined it could not be repaired, that the battery needed to changed in the morning by maintenance. So the next morning my parents packed up before 8:00 to put their luggage in my room and then we headed out much earlier than we had originally planned. Because we were forced out so early it did mess up our plans for that day. When we returned, the lift was still out of order and my elderly parents were having troubles with the stairs so we decided to check out and stay at the DoubleTree near Victoria station. After we returned back to the US and spoke with our travel agency who reached out to the hotel, the hotel claimed that they offered us a room in the basement where would be cooler. We were not offered any such room. We did not realize there was a basement. The hotel also claimed that my elderly parents broke the door lock. My elderly parents are both over 80 and I found it very offensive that they blamed it on the customer. They also claimed we told them we were moving out because of no air conditioning and wanted to leave. We did not say why we were leaving, just politely checked out. I would not recommend this hotel to anyone. The DoubleTree was a much better location for about the same price and had a fantastic breakfast buffet that could be added at a very reasonable price. I was okay with paying for another hotel and not being reimbursed, but I was highly offended when they wrote a letter back to the travel agency blaming us for the for lock and they made it sound like we stormed out of there.

The Best Western Corona is located a few minutes walk from Pimlico tube station but it is also…read morewalkable from Victoria (around 7-10 minutes) so the location is not that bad at all. Check-in was smooth and efficient when I was there.Two people behind the front desk so no wait at all. Was promptly given my room and I was also asked if I wanted to pay now so that I could check-out without a wait in the morning. Room was on top floor so used the elevator, it is a bit on the small side and fairly slow as often is the case in the hotels in rebuilt Victorian houses. The room was fairly small but still big enough to fit a bed and desk that was at least big enough to sit at. The TV was extremely small (most computers have bigger screens) but was working fine. Free wifi (was strong enough to reach my room, in reception they said it was not sure it would be strong enough there so received a cable as well) is included and it worked well. Bed was pretty comfortable so slept well. For those who are light sleepers do be aware that while the locations is pretty quiet the rooms have paper thin walls and doors so it is impossible not to hear people from other rooms or those moving around in the hallway. All in all still a good budget option (I paid less than £60 per night) for those who wish to stay close to Victoria. Bathroom was very small but was fresh and clean so no complaints there.

Holiday Inns are plenty in London but they don't seem to be catching up with the modern hotels that…read moreother brands are reinventing with better amenities and free breakfast. The location is of course very close to restaurants and Camden market and train stations so it's convenient. The crowds are a bit rowdy and too much activity on streets late at night. The room we were given was facing an ugly terrace and since it was one night, we didn't bring this up but this is not how one rewards rewards night customers after giving so much business to them. We brought lunch to eat in the lobby since the room wasn't ready but were told in 5 minutes that we could not do so. There is no signage saying any of this and this was very rude. How can one carry take away and leave and go where especially when one is tired after long travels. Restrooms have the most complicated codes. Lobby area is a bit darker than usual and gives a very depressing atmosphere. Overall, just an OK stay!

Party of 12 Staying here 10 days, and we were not allowed to eat in the lobby.... Thin walls... ok…read morerooms

Close to airport was paramount! Quick check in & beautiful emenities! This was really the…read moremost efficient way to exit London!

As a Hilton Diamond member who spends a significant amount of time in hotels, I was very…read moredisappointed with this stay. We arrived late, around 9:30 PM, after leaving a hotel in downtown London, specifically because of its proximity to the airport. We left early the next morning, so our expectations were pretty simple: a comfortable night's sleep and a smooth trip to the airport. Regrettably, neither happened. The bed was in terrible condition. It was so worn out and broken down that we felt like we were rolling toward the edge during the night. A good bed is the most basic expectation of any hotel stay, and this one fell well short. The bathroom design was also less than ideal. The shower had only a half-glass door, so you had to be very careful not to get water all over the bathroom floor. The airport shuttle situation was equally frustrating. The hotel advertises an airport shuttle, which led us to believe it was a complimentary hotel service. We only discovered at the front desk that there was a fee and that it was actually operated by a third-party company rather than the hotel itself. The next morning, the shuttle arrived already crowded, and not everyone waiting was able to get on. In fact, some guests had been waiting since the previous shuttle because they had been left behind as well. Rather than risk missing our flight, we took a taxi to the airport. Judging by the number of taxis waiting at the hotel when the shuttle arrived, this seems to be a common occurrence. To be fair, the staff was polite and professional throughout our stay. The breakfast also looked very good and would have been complimentary for us as Diamond members. We chose not to eat there because we wanted to get to the airport early and planned to have breakfast in the airline lounge instead. Overall, this was not the experience we expected from a Hilton property. Between the poor condition of the bed, the awkward bathroom design, and the unreliable airport transportation, we would not stay here again. In hindsight, we should have booked one of the airport hotels directly connected to the terminal.

By Uk standard this was great. Had small fridge and tiny kitchen. We asked for sheet which is not…read morestandard in Uk or Europe. Not impressed by their breakfast but Europe breakfasts are generally cringe. They had ac which is rare in Uk. Very near the airport. Comfortable and quiet but if your doing alot in town the transportation cost and distance is a problem. We were in town for 2 or 3 nights and it was a mistake to stay by the airport but that were my hubby's boss chose to stay. If using public transportation you need more than one credit card. Credit card for each person to use public transportation like the tube, ferries ect.

We had a long layover at London-Heathrow & in desperate need of lodging. We found Staybridge close…read moreby within easy reach of the airport by use of public transportation. The beds were smaller than I would have liked but I am also 6'5". Despite their size (twin) they were super comfortable. To be honest I don't even remember my head hitting the pillow before going to sleep. The bathroom was much larger than other hotels. The rainfall shower was get especially after a long day of traveling. It even included a shower sprayer for those hard to reach areas or as the perfect improve microphone for singing.

I felt so clever selecting this hotel as the final stop of a UK journey. Of the four different…read morehotels that were stayed at this was by far my favorite. The location couldn't possibly be more convenient. It is literally attached to the airport. Honestly it was a little hard for me to find because after you get off the Elizabeth line there's not really any clear signage for the tunnel that takes you to the hotel. I had to stumble around the airport asking people where it was before I found it. The lobby is huge and really makes a great first impression. My room was spacious and I loved how they catered to international travelers by having four different types of plugs, including a US one, on the desk. This was the only place where I saw that. This hotel really seemed nice and modern, except for the thermostat. It was a horrible analog dial with no numbers on it whatsoever. That was really my only complaint and it was very minor. Just because the hotel is attached to the airport you should really leave for your flight way ahead of time. It takes at least 10 minutes to walk down the tunnel and then you have to get to the Elizabeth line, wait for that to arrive, and then ride quite a while to get to some of the other terminals. When I come back to the UK I will absolutely stay here again.

I enjoy this hotel. It is conveniently located near T4. There is a covered walkway that takes…read moreabout 7-8 minutes from start to finish. Plan on at least 30min to get to T2/3 due to timing of the Elizabeth Line (free transfers). The rooms are spacious and comfortable. The breakfast is good. I have stayed here several times over the years -- typically before leaving London. The staff is always friendly and welcoming. There is an executive lounge that I have used in the past, but not this most recent time. I typically find that this Hilton is more reasonably priced than the DoubleTree at T2/3, and I like this hotel better.

Been coming to this hotel for 15 years. Haven't been since before Covid. They've remodeled the…read morerooms and bathrooms. The a/c is nice and cold. Nice soft king sized bed and lounge access. I skipped breakfast but will check it out tomorrow. I am still a fan of Marriott products overseas.

I am incredulous that a 400 room Sheraton Hotel has no mail slot, or offer to help with sending…read moremail. I am an elderly man who walks with a cane, yet the hotel staff directed me to mail box over a half mile walk away in the dark. This is not the experience I would ever expect from a large chain, or a large respectable hotel. We have traveled to Bonvoy hotels this year to Amsterdam, Rome ,Porto, and Paris, and all of those hotels had mail slots for their mail. This might sound petty, but for someone who loves to write letters when I travel , this is completely inexcusable . How hard would it be????? I had to take a scary half mile walk in the dark to mail my letters, this is not acceptable from a large Sheraton Hotel !!! Shame on this hotel , get with the program and eight a mail slot!!!!!!!!!!!!

This is a great option for anyone needing a convenient hotel that is right off of the departures…read morearea of T4 and also close to the Underground Piccadilly and Elizabeth line stations. Beds are comfy and rooms are clean and I was pleasantly surprised by the offerings at the breakfast buffet! Great quality and portions. Also great customer service across the hotel. The only downside is that the rooms are a bit small but for a short term visit it's super convenient and accessible!

This hotel is horrible. The rooms are so tiny and the bathroom is really small. The 2 pillows per…read morebed are not soft enough for me. The phone in the room didn't work so you couldn't call the desk for extra pillows. The thing about this hotel is the proximity to the airport for early flights. Other than that I would never recommend it. The day we got to London the Underground ( mass transit) went on strike so we had to take taxis to the hotel from the train station. It was an hour and cost $110 pounds.

I didn't stay in a room here, but I did attend a weekend event here…read more The conference room was nicely sized. Staff left out water for us throughout the weekend which was nice and cold and kept everyone hydrated. Bathrooms were always clean and never shy of any toilet paper which was nice as the event was fairly large and people were in and out of the bathroom all day. I did use the elevator to get something from my friend's room as she was staying at the hotel. The elevator won't work without a keycard. That's important as it's a safety precaution. The hotel is also centrally located and near the bus stop. Not a bad choice !

My flight arrived early at Heathrow airport and I couldn't check into my Airbnb at that time so I…read morebooked a day pass at the London Heathrow Marriott. Great idea! I had access to a room and the amenities from 10am-6:00pm. The room was lovely. The first thing I did was shower and took a nap. I was so tired from a 12 hour flight. The bed was very comfortable. Then I went down to the restaurant on the premises and I ordered dinner: fish and chips lol. Food was good and so was the drink. I went back to the room and gathered my belongings and called my taxi to take me to my London Airbnb. If you have never used a day pass, please do especially after long flights or layovers. It's a game changer. The Marriott usually has day passes and their hotels are top notch.