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    Arora Pain Clinic

    4.0 (8 reviews)
    Closed • Closed

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    Katrina von Kriegenbergh, MD

    Katrina von Kriegenbergh, MD

    3.9(30 reviews)
    1.2 mi

    Dr. Von Kriengenberg was fair, nothing special about her, however her staff is AWFUL! It took…read moreapproximately 10 phone calls for someone to answer the phone, I tried scheduling an appointment for over a week, even leaving multiple messages, but no one returns calls or the voicemail is full. Once I finally saw the doctor, she suggested a follow up visit in 1 month. I asked if I should schedule it then, but she said no, they'd reach out & schedule with me directly. I never heard from them... 2 1/2 months later I tried calling them to schedule an appointment & experienced the same issues as the 1st time I tried to schedule an appointment- I finally reached someone @ 4 months past my initial appointment. I spoke w/ the scheduling person & she said she couldn't schedule & that someone would call me back that day, to schedule an appointment. Surprise, Surprise they never called... I've tried following up a few times since then, but again nobody answers... I've given up, doctor wasn't that great anyway- By the way, my initial appointment was in Jan 2024, it is now June 2024 & still haven't heard from them, other than a bill I received in May. If you're smart, you'd find another physician! I wish my insurance still took my original doctor.

    Front staff is extremely rude, especially so telephonically. I had two rounds of shots at this…read moreoffice for back pain and I had to be the one calling to ask about approvals from the insurance. It took months of back and forth. I would think they would be more attentive as people that go there are very often experiencing immense pain. Dr. Katrina Von Kriegenbergh is very attentive during the office visit. However, when the first shot didn't alleviate the pain she devised a plan b which included another set of shots and a proposed plan C if necessary. During the procedure nothing was explained, I was told to pick up my shirt and lay face down. No guidance as to what to expect from the procedure while the doctor and her assistant spoke to each other about irrelevant things. Perhaps it's due to them doing this repetitively however, it'd be less nerve racking if the procedure was briefly explained to the patient. After the shots I was told I'd get a follow up call within 2 days to see if they had worked, it's been over 6 months and I never received that call. I did however get a bill for over $200, for the shots they advised me wouldn't cost me anything out of pocket. Needless to say there will be no further follow up from me. I'll unfortunately have to look elsewhere.

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    Katrina von Kriegenbergh, MD
    Katrina von Kriegenbergh, MD
    Katrina von Kriegenbergh, MD

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    Arora Pain Clinic - painmanagement - Updated September 2026

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