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    Arosa Inland Empire

    2.7 (7 reviews)
    Open Open 24 hours

    Services - Arosa Inland Empire

    Elder care planning

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    8 years ago

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    Matthew T.

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    Caring Hearts Premier Home Care

    Caring Hearts Premier Home Care

    4.2
    (5 reviews)

    Amazing care from very compassionate and nice caregivers. I have been using this company for quite…read morea while and every experience has been perfect. They are always on time and if there happens to be an issue, I am notified immediately. When I say issue, I mean they have to send a substitute for my regular caregiver. My spouse and I have liked every person that has been sent. Jay (the owner) is amazing and so are his office staff.

    My wife and I came to California from Montana the beginning of December for treatment and our first…read morecouple of rehab places we went to let me just say that if our sobriety wasn't our number one priority I'd see that those places got shut down. and as we were sitting on the sidewalk of the last place we were at I was getting discouraged because alot of places were no longer taking my insurance because Montana changed its rules for out of state treatmen. I contacted admissions here at inspire and told them our situation and as soon as they heard that we were on the streets stranded with no way back home they had a uber on its way to pick us up their main concern was our safety they said we will get things figured out when we got to their facility. as soon as we got in the doors the staff immediately offered us something to eat just kind of relax take a breath. And for the first time since I came to California, I felt we found the right place. The level of professionalism as well as. Kindness tops the charts I can't begin to express how thankful I am for this place they gave my wife and I a chance at a new sober life.

    AccentCare

    AccentCare

    2.1
    (16 reviews)

    I'm extremely disappointed with the lack of communication and coordination from AccentCare…read moreregarding my uncle's visit after his move to a new residence. Our caregiver arrived at 7:30am and was told my uncle had moved -- which was expected, because I had already given her the new address last week. She also notified AccentCare ahead of time that the client was moving per the family's instructions. She was told someone would follow up, but no one ever did. Because their system requires GPS updates before a caregiver can proceed, she ended up waiting from 7:30am for someone at AccentCare to update the address, even though she already knew exactly where he lived. Instead of allowing her to go directly to the client, she was stuck waiting for a system update that never came. I also called AccentCare and only reached the answering service. They said they would notify the on‑call person, yet a day later I still have not received a call back. This is unacceptable. When a company is responsible for vulnerable clients, communication and follow‑through should be the bare minimum. AccentCare needs to do much better.

    If I could give zero stars, I would. The word "Care" should not be in AccentCare's name. Getting…read moreanyone on the phone is nearly impossible, and when you do, nothing actually happens. I have spoken with at least eight different people at AccentCare over the course of weeks. I signed a consent form back in January, and to this day, no care has been provided for my grandmother. No follow up. No coordination. No accountability. To make matters worse, despite being given my grandmother's current assisted living address and room number no fewer than three times, someone from AccentCare still drove to her old house instead. That level of disorganization is alarming especially when dealing with elderly patients who need timely, competent care. This has been a frustrating, time consuming, and completely unacceptable experience. Families reach out to home health companies during stressful moments, expecting professionalism and reliability. AccentCare delivered neither. I would strongly caution anyone considering this company. Look elsewhere.

    Arosa Inland Empire - homehealthcare - Updated July 2026

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