We have been at Echo Ridge for several years and have always found their maintenance crew quick to…read morefix problems. That said, their current maintenance guy, Kyle, was particularly responsive when our hot water heater died. I reported the problem at nine at night, Kyle was at our place first thing in the morning and had a plumber her installing a new unit by 11:15 that day. He quick to decide what needed be done and was determined to restore our hot water as soon as possible.

I have lived in the community for over 6 years and love my apartment! It's a great community…read more Management quickly answers any questions and the maintenance team has been great to work with over the years!

If you ever find yourself thinking about moving your loved one into Red Oak Residence, take my…read moreadvice, RUN FOR YOUR LIFE. The owner, "A.J." is heartless. She's all about getting her $$$$$. She doesn't really know any of the residents names. There's 1 fantastic CNA that works nights, Kris. Also, Jarod, who works in the office is really nice. My Mom was a type 2 Diabetic. Before I moved my Mom in, I asked a few questions regarding access to my Mom after hours. The "owners A.J." representative assured me that someone is, "always there" to open the locked, front door. With that, I moved my mom in. I installed 2 Ring Cameras in her 1 Bedroom apartment. It gave me good visual coverage. The first month statement seemed odd. There were charges for shower assist, dress assist, plus 24 trays of delivered food, I reviewed the camera footage. Mom had 10 food trays, NO Dress assist, and NO Shower assist. I took my concerns and the first invoice to, "A.J.". She said that her staff writes down the extra charges, and that her "BOOK KEEPER" is in charge of billing. I let her know I looked thru 100's of hours of RING footage. She did remove the extra charges. Without the RING footage, Mom would be on the hook for the over billing. The SAFETY system for the residents consist of 3, Red Pull-Strings. They're only good if they are on the toilet, or happen to collapse within reach of the wall mounted string. Almost immediately, we found it nearly impossible to get to my Mom, after hours. Many times we couldn't get in, to help her when her blood sugar dropped, leaving her weak and confused. Towards the end of her stay, to save herself, she had to stagger to the elevator, get to the first floor to let us in. Also, when the power went out, there was no generator for lights and heat, also the elevator was inoperable, leaving the non-ambulatory residents on the 2nd and 3rd floor trapped. If a fire ever occurred, OMG, a scary situation. On the move out, she charged my Mom $2,000 for full carpet, pad, and repaint. There was 1 bad bleach spot in the front room carpet. Mom hardly used the bedroom. That room was perfect. There's more I should reveal, but I hope you find this helpful.

This place is an atrocity the owner,Amy,berates and humiliates residents daily,making them fell…read morehorrible in there last few years.She never wears a mask her self yet scrams at the top of her lungs for every one else to.Today after almost a year we moved my mom out.True to her form,she made even this miserable.She insisted on locking the door so that we had to stand in the rain in between every load.She also made us park our U-haul as far as possible,making an already difficult move even more difficult.Even her staff stood out side and told us that there so embarrassed and sorry. This woman in this place needs to be stopped. It is truly a tragedy to see the most vulnerable of our population be treated so in humanely by someone who holds all the power. Amy should be ashamed of herself.

Beautiful property. Somewhat responsive staff. Prices are atrocious. Walkability is okay. The cafe…read moreNextdoor is convenient and yummy. Gorgeous interiors and great facility management.

I'm leaving this review as a heads up for any future tenants. For reference, I've lived here for…read morealmost three years. Overall, it's been a good experience but there are so many things that make this place not worth the price tag. Pros: Location- Great spot and walkable to so much. Tenants- good people and high probability of making friends. Young professionals, dog lovers Thick walls: I rarely hear my neighbors -- very, very rare. Aesthetics: the apartments themselves look really nice Washer/dryer: in unit and actually good quality. I've had some awful laundry units in apartments but these are legit and work well. Cons: Break ins: I am not exaggerating when I say tenants are constantly getting their bikes stolen, it's a monthly occurrence at least. (Theres bike storage in the garage for tenants ) Storage in the apartment: it's crazy how much planning did not go into the actual apartment. For example: my pantry is a closet that has zero shelves....my bedroom closet didn't have a full hanger rack when I moved in. Little things that make zero sense. Some kitchens barely have a drawer for silverware. Things that you may not notice while doing a walk thru but notice once you move in. No AC or ventilation: this is common in Seattle, I get it but please pay attention to what direction your apartment faces. I face west and live in a loft. Heat rises. It is miserable hot. It can be 70 degrees outside but 78 inside because of the lack of airflow. Even with an AC unit (these help but you better keep all the shades down and keep it running ALLLL day/night - plus depending on your setup, you may have to move furniture around to use an AC unit) The complex has AC units available to rent ... it isn't even that hot yet and it's already hard to get my bedroom (upstairs) under 72 degrees by 9pm. The complex should offer free AC units with how hot these apartments get. When it's nice/window season, you may not want to open your window because of how loud the road is. Even on the 4th floor, if you leave your balcony door/windows open, you will wake up from traffic/buses/people on 24th and 65th. It's not quiet...at all. Amenities: these have gotten better but still not great compared to what you can get at other places. They have done some work on the rooftop but it's still just fine. No gym, TVs aren't great, etc. The building itself needs new carpet/fresh paint on the walls. Look at the stairwells. Yes, I'm being picky but for the price, it should look better. As a whole, these apartments are fine but overpriced for what they are. You are paying for location and a "good looking" apartment. For the price, they should come with AC units, have more amenities, and updates in the actual building. Management and maintenance are good, I haven't had any issues there. This review isn't meant to bash BPL but give future residents a heads up and an honest expectation of what it's like to live here. I wouldn't choose an East (am sun) or West (pm sun) facing loft apartment. Seriously, too hot. I bet south facing is your best bet (less busy road, no direct sun). Lofts are cute but I'd suggest a flat. Hope this helps!

I used to live here 2 years ago on the 2nd floor. On summer, there would be a perfect view, I…read morefelt really save here, and Linda (the manager) is really kind, she also gives out candy to kids. There is also a basketball court and a kids playground, and also there is a nice clean bridge that goes from the apartments to the playground. I would definitely recommend living here!

Malia moved us into our 2 bedroom apartment a few weeks ago and I have had nothing but great times…read morehere! She showed me a few different layouts and was able to help me find the perfect space for my family. I feel safe and welcomed here. Thank you so much for making this process easy and enjoyable!

The absolute BEST apartments in Belltown!…read more This place is a hidden gem. Unlike nearby condos, it doesn't really do major advertising - I actually found it while clicking on random buildings on Google Maps! The location is incredible - close to the Space Needle and bars, but just far enough to still enjoy quiet nights. Plus, the prices are VERY competitive compared to other places nearby. Oliver from the front office is incredibly friendly and helpful. I wasn't going to be able to view the available units in person, and he sent me a very well taken, detailed video of the interior. He answered all my questions and really made sure that my moves, both in and out, were extremely smooth. Maintenance was also prompt and always made sure that everything was fixed within 1-2 business days! Now for the apartment itself - it was much larger than any other options nearby, and it was really nice! The unit looked a bit old but clean and functional in the video, but I was wrong... it wasn't old at all! The apartment was MUCH newer, brighter, and more updated than I anticipated - the best kind of surprise. I rarely ever heard my neighbors, always had power, and I especially loved that I had a massive pantry in the kitchen. My balcony faced 4th Ave, which leads directly to the Space Needle. Although I couldn't see the Needle from my windows, I never had to leave my apartment for any parades - they always started at the Seattle Center and went directly on the street below. The amenities it had were really nice - from the clubhouse to the gym. Both were clean, easy to access, and very updated. I especially loved that you didn't need to pay to book the clubhouse for personal events, as it made hosting larger groups for meals a lot easier! I was truly heartbroken to leave Sidney when work relocated me to Texas. It's a wonderful complex, and I highly, HIGHLY recommend!! If I ever move back, you know where I'll be living.

This was one of the best apartment living experiences I've ever had, which, as you can see based on…read morethe majority of the reviews here, is generally the case for most. My apartment faced North and had a great view of the Space Needle. It was a quiet and quaint little studio that, upon move-in, was in great condition. I rarely ever had any maintenance issues, but if I did, they were addressed accordingly and in a timely manner. The Sidney is close to so many restaurants and shops and in fact, on the first floor, is Uptown Espresso. A cute little coffee shop that I would just walk down to every morning. Super convenient! The staff is what stands out about this building the most. The Property Manager is one of the best I've ever encountered. Always helpful and happy to assist. This type of management style has obviously transferred down from the manager, as the maintenance and leasing personnel are just as friendly and helpful. Overall, a wonderful living experience!

I lived here for 3 years, and overall, it was a mixed experience…read more Pros: - Friendly staff (for the most part) - Great location: close to grocery stores and Issaquah restaurants - Quiet, walkable neighborhood Cons: - Street-facing units (like mine) can be noisy -- leaf blowers (they can go over 100 dB) at least twice a week lasting for an hour, plus early-morning garbage trucks - Extra "admin fees" to pay rent online, plus a one-time fee just to sign up for the package locker - Rent increases at renewal were steep -- I was able to negotiate for a while, but eventually got priced out - High staff turnover in the leasing office; getting email responses often took multiple follow-ups - Maintenance was quick to respond but favored cheap fixes -- e.g., my microwave handle broke twice and was just glued/screwed instead of replacing the door - West elevator frequently out of service - Furniture often dumped near the garage dumpsters, making it hard to safely pull out of my parking spot -- signs were put up, but no enforcement - Dogs frequently off-leash, and owners didn't always clean up after them -- again, just signs, no action - Random kids often hanging out in the parlor area - When I moved out, I was charged for cleaning, painting, and carpet replacement, even though I had the unit professionally cleaned and documented. After I pushed back with photos, inspection forms, and legal references, the charges were dropped Would I recommend this place? Only if you get a good move-in deal on a rear-facing unit (though I've heard the daycare there is noisy -- so YMMV). Be prepared to advocate for yourself, especially when moving out.

Great location and super quiet neighbors! Office staff is responsive and helpful. Love living at…read moreSAMM!

I absolutely love living at Westlake Steps Apartments! The entire team goes above and beyond to…read moremake this community feel like home. Manager Brandon and Assistant Manager Jon are always professional, attentive, and quick to help with any questions. Grace and Marena in the leasing office make every interaction welcoming and easy. The maintenance team is truly outstanding -- Dan, Ikaika, Rashid, Tallen, and Bao keep the property in top shape and always respond quickly to any requests. You can tell they really care about the residents and the community. The location is unbeatable, and the amenities are fantastic. Overall, Westlake Steps is a wonderful place to live, thanks to the amazing team that makes it all possible! Also HUGE shoutout to the team for updating our gym!

I've been moved in 2 weeks now and I love it here, every staff member from maintenance to the head…read morehoncho, they are all nice people and actually care. I'm definitely staying here a few years at least. I'll post again for my exit review.

First off, don't ever trust this place. From random things that "were not paid", to closing the…read morepool down because the manager was mad at the kids in the complex. Georgia took over and she's awful, she's unorganized, she's a liar. Property has gone to hell- trash cans overflowing- trash getting left out by tenants for some reason, they dug up concrete and left piles in parking spots for months, open drug use and drinking in the middle of the complex. The list goes on.

Place is run down. Garbage everywhere and open drug use. Management is awful, they never addressed…read moreany of the issues that were noted upon move in and to top it all off I am fighting to get my deposit back. Georgia Morrissey is the property manager and has failed to communicate anything with me. I moved out in March and here we are in June and no deposit and no info, forcing me to seek legal action. Stay away from this place.