I guess they don't need the work. Didn't respond to a msg I left. Called back and he said he needed…read morethe vin on my truck. Sent him a msg with the vin and crickets. Sad that that's the norm for customer service anymore.

From the owner: Have been in the auto glass industry for 20 years. read more

Had the windshield of my car chipped and went in to Auto Glass Express and they're serious about…read morethe Express part! Got in and out and the job and customer service was quality!!! Definitely 5 stars!

They did an excellent job on my Tesla Model 3, even aligning the camera. I highly recommend them in…read morethe future. Really good prices, I didn't feel I was being over charged.

Great in every way, they're quick and are flexible with schedules. Most important thing was the…read morequality of the windows I care a lot about that and the windows they give us great they seem to be polished. I've done couple other shops but so far this is the best window quality

Making an appointment was so easy. The agent asked all the right questions in order to ensure I…read morewould get the right windshield. When I arrived for the appointment I was greeted by friendly technicians and given a comfortable spot in the waiting room. I was able to watch the very competent work being done on my car via closed circuit TV. The work was completed in the estimated time and I was checked out by the friendly staff. My glass looks to be very high OEM quality. The cost was much lower than I've been charged by competitors. This is the best windshield shop I have ever found.

About 20 years ago we bought low-e premium windows from a company that guaranteed them for 30…read moreyears. However there were a few that started to hold condensation within the window panes. When we called them about the warranty, they said they would only send us the faulty glass inserts and that we would have to find someone to replace them. (so much for a warranty!!) Nevertheless, Glass Doctor came to the rescue and completed the job with the inserts that we received. Kevin very efficient and courteous through the process.

We have been waiting for an estimate on a shower door for about 60 days and have received nothing…read moredespite several messages.

My windshield was broken while I was on vacation in VA. I contacted VA glass and they set up an…read moreappointment right away and replaced my windshield with no problems. I didn't have to miss any of my vacation. They even transfered all my stickers. They were very cooperative and willing to send what ever my insurance company needed to reimburse me. I would highly recommend them

A huge gouge was put in the dashboard of my son's antique car. They wouldn't admit that the caused…read morethe damage. They refunded price of windshield replacement but the repairs will cost more than that. Also parts will be hard to find because it's an older car.

I called late in the day and they came the very next day within the time they said. They replaced…read morethe windshield of my Ford. Two delightful, professional, knowledgeable guys -Stephen and Ben, worked fast and carefully. They also had a great sense of humor. That was an extra bonus.

From the owner: Fix that broken windshield without going broke! Glass America has provided affordable auto glass…read moreservices in and around Harrisonburg, VA since 1999. We have all of your automotive glass repair needs covered, from small windshield repairs of chips and cracks to full windshield replacements. Mobile or onsite auto glass repair services are available for all makes and models at our Harrisonburg location at 690 North Main Street. Same-day service? We've got you covered. We pride ourselves on delivering professional auto glass repair quickly, conveniently, and at competitive prices, with professional staff, and the highest quality installation materials. That's why all of our installers are AGSC certified, and our customers receive a lifetime warranty on our work.

After over two weeks- they are finally fixing my glass. I told them the back slider on my truck was…read moreelectric- they didn't write that down, showed up at my work and then cancelled. Safelite blamed that mishap on me, and rescheduled for me to drive the 30 miles to them. It snowed 2 days before- and even though the roads were clear and I could get to work- they could not. So they rescheduled again. When I showed up, they tried to reschedule YET AGAIN- because there was SNOW IN MY TRUCK BED. I took the keys, backed it out to the edge of the parking lot, shoveled it out by hand, and then drove back in. They are finally doing it. I don't think these people have any sense of a work ethic, they were rude, and very pretentious. Just fix my window, please.

Had a stone hit which I thought would be okay. Along comes winter and a crack appeared. Contacted…read moreinsurance company and they recommended Safelite. Got replacement windshield in record time. Great job.

I'm amazed at the incredibly high level of customer service, work and expertise I got from Abel…read moreTristan. I'm the publisher of The Virginia Entrepreneur and my business is all about interviewing and talking to small business owners like Abel. I ask them about how they got started, their business philosophy etc. So I spent 40 minutes with him, talking about his business, business model and how he came to own his own business. He worked for the top glass companies in the field for 10 years before starting his own business. This is not just a job/business for him. He truly enjoys his work. He is funny, smart, talented and the best, most business savvy small business owner I've ever met in 30 years of journalism. For instance: He explained why he keeps the AC in his van running while he works - to cool down the glass so it doesn't crack. He offered me the option of hooking up or not hooking up the defroster, explaining that if the windshield gets chipped using the defroster may make the glass crack. He offered a lot of tips and information AND he did a fantastic job at half the price other shops in the area wanted! Polite, professional, just about the best vendor I've ever used. I would strongly recommend him to anyone. He will come to your home or office and works on ANY kind of auto glass. If you need a new windshield - anywhere from Harrisonburg to Lake Monticello, call him. He works his way over from the mountain every day and has customers around Virginia. He has one other guy working with him, and offers, I swear, 24 hour turnaround. Call one day and he'll schedule you next day or within 72-hours.

From the owner: Heavy Equipment Glass Auto Glass and Mirrors…read more Side Windows Windshield Replacement and Repair Stone Chip Repair Sundays done by appointments only!

I recently had all of the windows, front windshield, and sunroof tinted on my 2026 Acura MDX, and I…read morecouldn't be more pleased with the results. The quality of the work is outstanding--everything looks clean, precise, and professionally done. Before scheduling, I had quite a few questions that I initially sent over email and later discussed on a phone call. Ahmed was incredibly patient, knowledgeable, and easy to work with throughout the entire process. He took the time to answer every question and made sure I was comfortable with my decisions. The team clearly takes pride in their work, and it shows in the final product. Based on this experience, I fully plan to bring another vehicle in for tinting. Highly recommend.

Very pleased with my tint. Ahmed is quick at responding. Pricing is very reasonable. Highly…read morerecommend!

Had some misfires on my F-150 they got me in. Fixed it up fast and for somewhat reasonable price.read more

Excellent service, nice people, great price, done quickly. My new repair shop! Spent too much money…read moreat another shop, charged me twice as much and issue was not resolved. I will definitely recommend!