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    Arrowhead Pooper Scoopers

    4.6 (54 reviews)
    Closed 6:00 am - 5:00 pm

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    Excellent

    Services - Arrowhead Pooper Scoopers

    Pet waste removal

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    Chris S.

    Patrick had all the tool, and the didnt shortcut. Thank you ! They picked it and the yard was perfect.

    Did they wash the turf yes, however... I am a new customer and discussed with the girl what I wanted for the first visit, a wash and poop removal. I asked her to please speak to my husband before entering our property and to talk about what we wanted in the future. That did not happen. I called multiple times and left voice mails, no call back. Then they came a 2nd time, still no discussion. Said they removed 2 full kitchen sized trash bags of poop from my yard...ummm no, sorry not the case. I called again...no return call. Text last night shows they are coming today, so I called, angry...called me back this morning. She said they are not coming today, not sure why I got the text, she didn't have any notes of what I wanted...I am a first time customer you'd think you'd want to keep me. But she argued so it's cancelled. They get a 1 for washing the grass. Communication is poor at best. Very disappointed. Below is a picture of how my yard always looks on the regular for reference.

    Veronica V.

    Just started poop cleaning service for two dogs with a Wysiwash to kill all bacteria including parvovirus. Edward came out to set up initial cleaning and was very friendly, knowledgeable and attentive. I am very glad I decided to choose Arrowhead Pooper Scooper's to help with my dogs who are like family to me. He even helped straighten up my backyard by rearranging some patio furniture that was out of place and spent two hours thoroughly sanitizing everything. I can home to two dog treats along with a small note regarding the visit. I appreciated the text messages letting me know when they were on their way and when they left. I have recommended their services to my daughter as well who is pregnant and could use their help with cleaning up after her dog.

    Cara L.

    So happy I found them!! Prices are very affordable!! I love that it is week-week and no contract! We were so impressed that we will definitely be using them for weekly service. Kevin was our tech and he did an amazing job! He really took his time and got everything! The yard hasn't looked or smelled this good in a while!! Thank you Kevin! You left so quickly I didn't get a chance to tip you or give you a water like I had planned but I'll see you next week!

    Shanda M.

    Very disappointed with this company. First month we used them was wonderful but this past month was absolutely horrible. Decided to cancel them after I came home to a bag of poop in front of our house even though we leave our trash cans in our backyard for them to throw away. The two times before this we had poop thrown in our fire pit and there was still poop pieces in our yard.

    What a great job

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    3 years ago

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    Breanna E.

    Thank you very much! We appreciate you!

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    8 months ago

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    2 years ago

    Great company. Reliable and good work. Very easy to work with and schedule. 5 star service.

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    3 years ago

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    Breanna E.

    Thank you very much! We appreciate you!

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    3 years ago

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    Breanna E.

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    5 years ago

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    2 years ago

    Did a good job but didn't realize they don't remove the poop. just bag it and in my case, leave it in front of the garage.

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    3 years ago

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    Breanna E.

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    8 years ago

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    Jordan A.

    Helpful 1
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    2 years ago

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    Breanna E.

    Thank you very much!! We appreciate you!!

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    2 years ago

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    Breanna E.

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    3 years ago

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    Breanna E.

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    3 years ago

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    9 years ago

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    Jordan A.

    Thanks, Cara for your business and Review! We appreciate you.

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    9 years ago

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    Jordan A.

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    5 years ago

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    6 years ago

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    Jordan A.

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    4 years ago

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    7 years ago

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    Jordan A.

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    7 years ago

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    Jordan A.

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    9 years ago

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    Jordan A.

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    4 years ago

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    4 years ago

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    8 years ago

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    Jordan A.

    Thanks, Adriana & Mike! We appreciate you and your business.

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    5 years ago

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    7 years ago

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    Jordan A.

    Thanks so much, Brianna! We appreciate your business and review!

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    5 years ago

    Patrick was awesome, he confirmed everything with me before he did it and was very polite! A+++ service!

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    7 years ago

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    Jordan A.

    We're so happy that you're happy! We appreciate you and your business.

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    8 years ago

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    8 years ago

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    Jordan A.

    Thanks for your kindness, your business and your Review, Judy!

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    5 years ago

    GREAT service and a fair price, I highly recommend

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    5 years ago

    Patrick did an amazing job, was very friendly to the dogs and myself. I look forward to the following visits!

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    9 years ago

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    Jordan A.

    Thanks so much for your Review and business, Donna! We appreciate you!

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    8 years ago

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    Jordan A.

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    8 years ago

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    Jordan A.

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    9 years ago

    Great service did everything they said they would do. Price is very reasonable and the backyard looks and smells great!

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    Jordan A.

    Thank you so much for your business and Review! We appreciate you.

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    9 years ago

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    Jordan A.

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    7 years ago

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    Jordan A.

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    9 years ago

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    Jordan A.

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    9 years ago

    Edward provided great service! Our yard looks and smells way better. I look forward to continued service.

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    Jordan A.

    Thank you for your business & trust! We appreciate you very much.

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    Page 1 of 2

    Ask the Community - Arrowhead Pooper Scoopers

    Review Highlights - Arrowhead Pooper Scoopers

    I walked out to take a look at the finished yard and not only did it look a lot better but it smelled great!

    Mentioned in 25 reviews

    Read more highlights

    The Poop Fairy

    The Poop Fairy

    4.6
    (18 reviews)

    We have had Poop Fairy service since Oct of 2024. For the most part, service has been satisfactory…read more Technicians have been later than the prescribed 2 hour window numerous times...or have arrived way outside the scheduled parameters. The local franchise owner is very polite but apparently overwhelmed or overworked within her normal job. We have had scoop service for three small dogs. Two weeks ago one of our dogs passed away. I notified the owner of this and told her would pay full price (obviously) for the next day's scoop but after that please only charge for two dogs. No problem right? Until the following week and I get the three dog invoice. I contacted and requested a new bill. After several emails, and seven days, I still don't have a corrected bill and am getting late notices. Today I paid the full amount and canceled service. Too many issues stacked up. Billing, scooping too much rock out of my yard, late or three hours early, not spraying deodorizer. I will say they never left the gate unlocked and always left treats for the dogs.

    I have been on a biweekly plan with this team for multiple months. I have never had any serious…read moreissue until this past week other than them leaving my gate unlocked when they leave. Which is no big deal, I can lock it if they forget. Their plan is set up so you receive an automated text message when they are going to be in your area to clean up your backyard. It is usually a 2 to 3 hour window of time, which, as we all know in most service industries, is a tad bit frustrating, but they are usually great about letting you know when they are 10 minutes out. With that said, when I know they are coming that day, I try to stay within a five minute range of my home so I can be home to unlock the gate for them. I live in old town Buckeye, and do not leave my back gate unlocked because people like to steal dogs. Yesterday I was told their son was coming between 3:30 PM and 5:30 PM. I left my house to go to the bank down the road and planned on grocery shopping at the market down the street. It's like a five minute drive. If I were to receive a text saying they were 10 minutes out, I could make it home within five minutes to unlock the gate for them. While I was back home, I received a text saying the gate was locked. I looked out my front door and nobody was there. I decided to call and I was informed by the owner that her son had attempted to come by and clean up the poop, but the gate was locked. Sarah, the owner, told me that her son did not have service in my area at that time but she would try to get him to come back at the end of their rounds. I told her that was fine. I never heard anything back. I texted again a few hours later to get an update and she asked if they would be able to come first thing in the morning. I usually work 12 hour shifts on the weekends starting at 7 AM, and she asked if he could come by at 8 AM. I told her that was fine and that I would adjust my schedule accordingly to allow him to come in and clean. By 8:40 AM the next day, nobody had shown up. I texted the owner to inform her, to which she replied that her son's alarm did not go off and she asked me how much longer I planned on being at the house. I informed her that I needed to leave and would not be home until about 7 PM. She asked what time I leave the house Sunday morning, to which I replied before 7 AM. She asked me to try again Sunday morning, to which I replied that I would rather not adjust my working hours and come to work late again in case he did not show up again. She offered for him to come Saturday evening, which is frustrating because though I work long hours, the time I am not spending at work, I like to spend with my family. We go out for dinner on weekends. I informed her that I was not impressed with the lack of communication the last few days and wanted to be removed from her route. I asked her to remove my banking information and we could just go separate ways. This is where she became rude and accusatory. She said that it was my fault because her son showed up and I was not available and the gate was locked. I can understand that, but I never received any text message indicating they were nearby or that I was next on the route. Which is some thing they always do. I'm assuming this is due to the fact that the child was not getting service, however, she was blaming me for her son's lack of service. Screenshots are attached. This company has their children working for them, and as a result, there is a lack of accountability on their end. I guess it is to be expected when you have teenagers working for you over the summer months. I shouldn't have to adjust my entire work schedule around a child that decided to sleep in on Saturday morning. Period and I should not be blamed for their lack of adequate service providers when they are running a business that requires adequate cell phone service to successfully function. My suggestion is to look elsewhere. Maybe have your neighborhood kid pick up the dog poop, it's cheaper, and probably just as reliable at this rate. Side note: I did also have an issue with her son the prior cleaning, I went outside while he was cleaning a few weeks ago, and asked if they could move me to weekly rather than biweekly. He told me he would inform his mother. They never showed up the following week. Sarah states that it is because he told her and she forgot, but I am pretty confident that he just simply forgot to tell her and she is taking the fall. Again, gotta love teenagers.

    Arrowhead Pooper Scoopers - petwasteremoval - Updated June 2026

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