I've been with Arrowstar Insurance for about 5 years. My agent, Colleen is great! Every year she reruns our insurance in search for the lowest prices. We save so much! She does all types of insurance. And even runs specials for roadside assistance for $30 a year! Wow!! Answers all your questions and thoroughly explains all the fine print so many don't understand. A true plus in our community! Support local business! read more

I am upset that my auto insurance rates went up like $300 per year. I called Arrowstar Insurance Center to review my policy. Dylan left the company. Jerry's like my auto insurance sales representative now. He assisted me in understanding my policy and to seek out the best rates around town. I have it... And still disgruntled. Arrowstar Insurance Center's a great auto insurance service provider service (middle man) to at least just find the best rates between companies around town. If you want better auto insurance rates, call and ask for JERRY at 1.818.937.1658 read more

Great service, I couldn't ask for more! Every qoute I have ever had with Arrowstar has always been $500+ lower!! than the competitor! All I have to say is thank you for saving me a buck, and making me legal to drive! read more

Special Thanks to Bryant for great customer service! I have been shopping around for auto insurance and Bryant was able to find me something I can afford. I don't have a lot of spare time between two jobs but Bryant was able to work with me. He got me a quote that I like and my insurance cards all in one day. I really do want to thank him for his patients. I called during my break at work and he was able to help me out with the whole process. He worked around me and my schedule. Even when I had to go back to work he worked with me over email and text. I feel like he went above and beyond to provide great customer service. I work in a call center as tech support so I know how challenging it can be with customers going back and fourth. But he was patient, professional and always responded quickly. That makes me feel confident that I made the write choice about this company. read more

Bryant was so AMAZING & helpful getting my daughters SR22 auto Insurance policy for her! He save us over $100.00 per month! Thanks!

If you need an insurance PRO who knows her stuff, Auto Home Business Commercial their isn't an agent who cares more about her customers than Leslie Farrow @ Arrowstar Insurance Center... Had a claim she handled it swiftly... Had a payment issue she got it resolved in minutes not days or weeks... I've been in the service business a LOOOOOONNNNG time and this chick gets it DONE!!! Thank you Leslie, Arrowstar and Progressive Insurance Company your service is outstanding as you can tell by my many referrals... read more

I give thanks for this company. I love this wonderful guy name Jerry and his direct link for a great deal on car insurance this is your guy...(818)937-1658 Guys really take ur car insurance worries to this guy here. He's the best... Big up jerry to u, ur family and ur wonderful work. read more

Very recommended! Jerry was able to lower my insurance cost by a lot and is always willing to help with any matter very quickly. I now know I'm not getting screwed if something happens. Just ask for Jerry at 818-937-1658 read more

After informing them that I no longer had possession of the vehicle and that I was cancelling my auto policy, they continued to debt my account 2 months after the fact. I'm seeking to have them refund my money. read more

Really know their stuff. Saved me hundreds of dollars and saved me the time of shopping around. You only need to go one place. Here! Recommend highly. read more

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Andre Bartrosouf is the best agent Arrowstar has to offer. Been dealing with him for about 2 years. Highly recommend him. He's always available to help if I need anything as well as patient and friendly. He's gotten my rates down lower than I have ever though possible! Call him! Great job Andre! Thanks for all your help and guidance! 310-742-1728 read more

Lorie Christie. WOW. You sure did wow me. I had to prove to the Superior state of California that I had insurance. It was a living nightmare, and someone else said they would have someone email me the proof for May (they to this very day have not). You did, and you did it very fast. I was able to get my traffic fine reduced (to a "fix-it ticket" which is a bunch of bunk) and out of that dirty little town and back to my life. Thanks so much! I really appreciate the service. read more

Erik is absolutely great!! I was referred to him by a coworker. I was in desperate need of insurance and didn't know what to do because I knew my insurance will be ridiculously high due to my driving record. Erik helped me get a reasonable and an affordable insurance along with my SR22 for my car and now I'm able to drive with no worries. Definitely a patient and genuine guy to go to so go to him (: read more

I am very very happy with their customer Service my insurance representative Erik is by far the best insurance representative I have ever had he is understanding and always willing to help he is there anytime I need even on his personal cell! The best part about it is when I call and I need some help with a representative I don't feel like I'm talking to a computer I feel like I'm talking to a real person who understands how to help me! Thank you Arrowsrar insurance and thank you Eric for helping me out!! read more

This is the best insurance company I ever dealt with . Dianne helped me and quoted me 100 dollars cheaper than any other company !

Don't buy any insurance from them. When you try to cancel they will still try to collect "renewal" fees on you and say you are on a contract. Get State Farm or even freeway insurance than this horrible business. read more

Insurance agent Jerry Felix texted me "B*tch* after I called and asked to be removed from their list. After filling out an online request form via Costco Insurance, my info was sold/given to Arrowstar Insurance this past Saturday. I left my phone charging in the other room while I reviewed quotes from the companies I HAD requested info from (NONE of them were Arrowstar) and when I checked my phone about 30 minutes later, I had 5 missed calls in a row from two different numbers (both belonging to Arrowstar) and a text message. Each call was about 1 minute apart and I had a voicemail from Jerry Felix. When I called and asked to be removed from their list, as well as complain about the multiple phone calls, Jerry became hostile on the phone and hung up on me. I then called back to ask to speak to a manager, but only had his direct line, so he hung up on me three additional times after mocking the questions I had asked earlier. Then, he actually had the nerve to send me a text message calling me a "b*tch." As most of these companies do, Jerry had already e-mailed me a form message with all of his information when I didn't answer his initial phone calls. His signature included his license number, and I am in the process of filing complaints with the BBB and California Dept. of Insurance. I've also reached out to the company and left a message with Justin DiBene, who was very apologetic over the weekend and sent my info (along with screen grabs of my phone) to their management team, although they have yet to respond. This guy does not belong in ANY customer facing role given how he used my personal information to harass me. If he continues to be employed by this company, take your business elsewhere. read more

Erik is your man! I had, what I thought was a great deal on insurance until I gave Erik a shot. I was absolutely shocked when he came back with a quote that was almost 1/2 of what I was currently paying. I have some points on my record so it was a huge deal. If you are looking to save some money...definitely, definitely give them a call. read more

My rates went up with my previous carrier so I knew I needed to shop my coverage and find a solution fast. Marshall Valentine came through for me and really worked with me in terms of finding the best coverage at the best price, given my time/budgetary constraints and contractual requirements. His due diligence is appreciated. You can also tell that he values people as customers, not just the transaction. Call him! 1 (818) 652-6729 read more

Andre is absolutely wonderful. He has helped me out multiple times! He is always quick to respond and he gets the job down! I couldn't be happier! I always recommend him to anyone who asks! read more

Andre really helped us in a short amount of time and very professional. We had a difficult situation and he quickly amd promptly fix it up for us. I am very happy to recommend Andre to everyone. Expecially happy with our very low monthly bill. read more

Justin was extremely helpful in finding a reasonable and affordable insurance plan for my boss. His professionalism is impeccable! He had no problem answering any questions throughout the entire process. His follow up was very thorough; he's friendly and personable. My boss is very happy that Justin will be his broker for all insurance needs in the future. A+ service! read more

Smiles, smiles, smiles! From ear to ear! Marshall from ArrowStar has helped me achieve driving my dream car! Being a 26 year old female & first time lease owner- I got my first Mercedes!!! He assisted me in the full coverage requirements for driving off the lot with a lease! It was more than affordable and after calling and calling around with numbers that were more than my lease value. I almost gave up! I have recommended him and his company to my own family and friends and we all agree family and friends deserve only but the best as we would as well! Thank you Marshall & ArrowStar for always being there for me when a simple question regarding automotive coverage was needed! read more

At first I was skeptical. After being with AAA forever, we moved to this insurance because of an incident with my husband's driving record. The first rep we had was horrible. Not only was she almost impossible to reach, she under-insured us leaving us without coverage when my husband's car was hit on the street. Yes, I realize I should have reviewed the policy but as well, the agent could have taken the time time advise on the coverage - as other companies do. That agent left (yay) and we now work with Jerry who has been fabulous. He changed our policy and walked me through each line of coverage - insuring our insurance (lol) was right for our lives. He's been responsive and friendly. I am not considering having him take on our home insurance as well. Thanks Jerry! read more

This company is awesome I've been dealing with them for 2 years now and they've always managed to save me money! Everyone I've dealt with there has been very helpful and really polite, thank you arrowstar! read more

Should have gotten the point when it took 2 months for them to get my policy right and appease my bank who was constantly sending me letters of non-coverage. 2 years later different vehicle same issues. They failed to insure the correct vehicle which I found out from the letter I received from DMV canceling my registration. Have been trying to get a hold of someone who can resolve the issue for two weeks. Voicemails, Emails, Voicemails on agents cell phone with no response. What a joke. I can't believe these people operate their business like this in California and insurance of all things. You would have better luck getting to the bottom of things with your insurance with the clerk at the grocery store. Buyer beware. read more

This company doesn't even deserve a star! They'll do anything for a buck....apparently giving a truthful and honest opinion of this company is not good for them so they went and cried to yelp! Be careful with these people because they are not honest!!! They don't even deserve a star!! read more

Marshall hooked me up with an insurance policy and price that blew everyone else out of the water. Worth It....

Been an Arrowstar customer for roughly a year now and am quite pleased. The staff are knowledgable and friendly, not to mention they saved me hundreds!!! I definitely recommend them to friends and family. read more

I have been an Arrowstar costumer for about two years now and I absolutely love the VIP treatment that I always receive. Marshall is the MAN!!! Always a straight shooter and makes me feel like family. If you are considering purchasing insurance form Arrowstar look no further. Cheers!! read more

I was pleasantly surprised to receive a call from "Lorie" at Arrowstar. She was very professional and she was very concerned with the level of treatment I received. I was impressed with her follow-up and I have raised my rating due to her taking the initiative to inverstigate my issue. read more

I purchased insurance a year ago and luckily have not had an accident. I had a question about my insurance a few weeks ago, so I called and left a message for my broker to call back. So I waited a week and got someone who said he'd call me back to explain what the $100 charge was for. No response. I got insurance elsewhere and have cancelled. read more

Excellent service, exquisite monthly rate. Less than $but the service is % Excellent. Either it's a good business or I have a good agent because I've never paid $80 for car insurance anywhere else so... read more

I was looking for a new car insurance and I contacted ERIK RODRIGUEZ, he quoted me a monthly price that I agreed and now the car insurance is charging almost $300 because he forgot to change my address when I told him that my address change long time ago! Basically he didn't have time to do that since he wanted to hit his goal that day and now I'm paying the consequences!!! If you are looking for an agent for a car insurance PLEASE DON'T CONTACT ERIK RODRIGUEZ ... 714-443-8754 He will make sure you get the first expensive insurance he finds just to hit his goal and he will not care if you pay more about off your pocket!!! So disappointed with his service! read more

I want to start by saying thank you to Kevin for getting me insured fast, but more importantly at a low price. He was able to give me a list of quotes from different insures, which made it all to easy to pick what was best for me. At the same time, he personally hooked me up with extras like roadside assistance and an SR-22. Again, thank you for your great customer service and I recommend anyone who's young and on the go; to give Kevin a call and let him do the work for you. read more

I never write a bad review so imagine how upset I am !!! Jerry is manipulative and a liar. I had issues with him before but I still gave him the benefit of doubt and many second chances to redeem himself. At one point, he even had two different insurance companies charging me for auto insurance !!!! I had to email him and call him MULTIPLE times before I got a reply but when it came to renewing my insurance he was readily available !!! This time around, he charged me a broker's fee of almost $300 when he said that the down payment amount will cover first and last month and a "small" broker's fee. I contacted another broker and he did not have ANY broker's fee and said he hasn't heard of anyone charging first and last month. I keep asking him for a receipt for the last 3 weeks and he hasn't sent it to me yet !!!! Just bad customer service, I am so glad I found someone honest, he doesn't know what he is doing !!!! Bad Karma Jerry !!! read more

Our agent Jerry Felix has handled all of our insurance needs for several years now. He has handled us through thick and thin and trust me we had some thin years and Jerry was always there right away to help us. He has an immediate answer for any question I might have no matter what it is. We couldn't find a better insurance agent (and company of course!) than him. If you are looking for insurance call Jerry . His direct phone number is 818-937-1658. He won't let you down I promise! read more

We worked with Richard Harris on getting a quote for car insurance. He was very professional and courteous. Would highly suggest that when you call the office number, that you ask for him by name! read more

Kevin Gonzalez provided great customer service. He was very fast, efficient and gave me the best and cheapest price that I could pay for my car insurance! I would greatly recommend Kevin if you are looking to save money. read more

I spoke with Richard Harris when I called. I needed some help to get my daughter some insurance. She is 18 just bought her a car and we needed to get it done the same day. At first I was a little skeptical, thinking all he said he couldn't deliver. But to my surprise he did everything he said he would do. We got our insurance at a fair rate, worked with us on the down payment. Was able to get to the DMV to get the car registration all the same day, without going into his office. We are a happy with their service. read more