One staff extremely rude. Entered most personal information incorrectly and gave major disrespect…read morewhen I tried to correct it. So since my address, phone number and pet's name is all incorrect on files, I don't trust the care. What if they do something to my pet that was supposed to be for another's pet. DON'T TRUST THEM or you'll see. Horrible customer service.

Great veterinarian and staff!…read more You can tell they genuinely love animals and care deeply about the families who trust them. The visit felt welcoming, professional, and reassuring from start to finish. I'm so grateful we found such a compassionate and knowledgeable vet for my cat's first well visit. We're looking forward to many years of care here!

Had the pleasure of meeting the kindest soul, Stephanie. Absolutely amazing work was done with my…read moreShih Tzu, Boris, at reasonable prices! this was the first time I've ever reached out to a grooming service, and theres no going back. If anyone is looking for high quality grooming for reasonable prices, please reach out to Stephanie.

Love that I can just call and typically get in the week of. Prior I've only done mobile groomers so…read morethe texting back and forth was annoying. They take time to remove knots and not just shave your dog down for a couple mats. I took my mini golden/maltese and I wasn't charged an arm and a leg and I asked for a teddy bear cut cause I don't like a poodle looking cut. It was his best haircut.

BEWARE .. BEWARE!!!…read more I'm writing this review to you today because I had a really surprising and frankly, pretty disappointing experience when I brought my schnauzer in for her recent grooming. I was really hoping for a specific type of service based on our chat beforehand, but what happened wasn't at all what I expected. When I booked the appointment, we talked quite a bit about getting her that classic, breed-standard schnauzer cut. That particular style is super important for her look, and I was assured that you guys were totally skilled in doing it. That's why I felt comfortable bringing her to you - I really trusted that his unique grooming needs would be met. So, imagine how shocked and upset I was when I picked her up and found shed been completely shaved! Her signature schnauzer coat, which defines her , was just gone. It was such an unexpected change and definitely not what we had agreed upon. When I asked about it, I was told it was because of "severe matting." And honestly, I have to strongly disagree with that my dog had some matting on her chest area and spout but nothing to that extreme of completely shaving her down . But more than anything, what really threw me off was the lack of communication. If there was genuinely a problem with matting that meant you couldn't do the schnauzer cut we discussed, I really, really wish I would have got the heads up about the complete shave down and given the option to take my dog elsewhere . A quick heads-up would have allowed us to talk through options, or I could have even come to pick her up. Making such a drastic, irreversible decision without my consent is a big oversight and a bit of a disregard for what I wanted for my pet. This whole situation is more than just a styling mistake; it feels like a real letdown in trust and communication. Seeing my dog like this is quite upsetting, especially after I went out of my way to choose a specialized service. In addition I was charged 80+ for the unauthorized shave down and according to the lady I was also charged for the muzzle they used on her !! Given this rather unsatisfactory experience, I'm sad to say I won't be able to bring my dog back to Nancy's for future grooming. And honestly, it makes it hard for me to recommend your salon to other pet owners looking for reliable service. Please see the photos 2nd photo is how they left my dog.

Well, our regular groomer is on indefinite leave. My wife started researching some local groomers…read moreand she was pleased with reviews and made an appointment. Dropped off our chi wawa poodle and picked her up at time stated that she would be ready. Pleased with the cleanliness, friendly service and price. Also, she was very calm when we dropped her off

Under the circumstances of Marley being his first time with Glori And him giving her a hard time…read more .Glori manage to do a good job.He has had the same groomer for years .So it was hard to get use to someone new .I would highly recommend her to family and friends.

Im not from the area and I meant to leave this review a few weeks ago…read more My sons dog got a very bad infection or illness and was very sick. We had a walk in appointment at a vet in Riverside and had to wait for a few hours. While we waited to see the vet, I called Izabark to ask if she could quickly trim out his hind legs so I could see what was causing this infection. She quickly got my dog in and trimmed him up for me. She was so kind and refused payment, giving a service out of her kindness. Sadly, my son's dog passed. The vet thinks it was a snake or spider bite or even a very fast growing cancer. It all happened so fast. I definitely recommend this groomer. Her shop is very clean and it's obvious she cares highly about her clients, their pets and the community. Thank you Izabark

Found this place because Pet Smart had no animals and found the cutest guinea pigs. My daughters…read morehamster past away after 3 years and we were in need of a new pet and Creamy and Milky were just the animals we needed. They are beautiful and a great addition to the family. I am glad we found this pet shop our guinea pigs are so smart.

Hello. This pet shop is knowingly selling sick Guinea pigs to the public! I went into the shop with…read moremy daughter about two weeks ago and picked out two Guinea pigs. Of course my kids fell in love with their new pets. Sadly, both Guinea pigs passed away less and when I called the shop to question the mysterious sudden deaths, the shop owners wife told me they had many Guinea pigs die from a possible girl infection. She states they had separated the sick from the "healthy". Obviously that was not the case. I would not wish this on anybody having their children wake up to see their new pets die. Please let the public be aware!

Thank you AMY!!!! You & your daughter did an amazing job. Smitty's coat is so soft and shinny. He…read moreis so content, no nervousness or anxiety. I love how comfortable he was with you. I think we found our New Mobile Groomer....

Amy was amazing and super accommodating! She did so well with my brothers doodle who is very shy…read moreand nervous but did great with Amy. He was severely matted when we adopted him and so skinny but he looks like new after a session with Amy. Can't wait to get my other pips groomed with her !

All staff and doctor are caring and kind, very friendly and treat me and my border collie as if we…read moreare family. Prices are great!

This Lil guy waiting to be seen. I've taken all of our fur babies to this Hospital for everything &…read morehave no complaints. The facility is clean & the staff is caring

I took my little Gia to Nuevo Road Animal Hospital for the first time today, and I couldn't be…read morehappier with our experience! Everyone was so kind, caring, and welcoming. They treated Gia with so much gentleness and made me feel comfortable knowing she was in good hands. It's so important to me to find a veterinarian I can trust with my little baby, and I truly feel like we found a wonderful place. The staff was professional, compassionate, and took the time to answer all of my questions. I'm so grateful for the care Gia received today. We will definitely be coming back! Thank you, Nuevo Road Animal Hospital.

Had my cat's nails clipped and his ears cleaned. He came back with clipped nails and SHOOK HIS HEAD…read morefor a week or so trying to get rid of the crap used to clean his ears. I kept rubbing crystals of something that was used from his ears. He was not happy, not am I. There were no aftercare instructions provided. I wouldn't recommend this vet.