They ruined my homemade baby blanket. When I dropped it off I asked for them to make sure they were…read moregentle with it. They quoted me 2 days and $10, but told me it would likely be done overnight and I could come check the next day. Next day, not done- no problem, it was a maybe. Next day, still not done. They said it was still a little dirty and they wanted to wash it again. Peeved, but understandable. They said they would text me when it was ready. Text never came. I went back in the next day and it was ready. Upcharged to $17 I assume some of the pieces came off in what must have a been anything but gentle wash. Again, understandable- it's homemade and accidents happen. But instead of telling me, they attempted to fix it, and in doing so, messed up the blanket even more. Pieces were sewn back on. Poorly. Many were not placed back where they came from, and because they were sewn on with a machine, many of the crochet stitches became warped. Some spots were sewn on so poorly that the thread was actually loose. Some pieces that were originally white came back gray, and this had been washed before so I know nothing bled colors. In conclusion: they did not do as I asked, did not tell me it had been damaged, and tried to repair it in such a way that they made it worse.

Recently visited Best Cleaners to have a leather jacket cleaned. It is very expensive jacket and…read moreit appeared to have mildew on it. Everyone said to throw it out. I took it to Best Clearners, they offered honest assesment. They cleanedd it and I am very happy. I look forward to returning to this location as they do so much more than dry cleaning and are willing to do a lot more things such as duffel bag and shoes. Thank you for great service. JJ

Went in to pick up my dad's dry clean (suite, shirt, and pants) and was told that it wasn't there…read more Than she had the audacity to tell me that someone might have came and picked it up already. If that were the case, I wouldn't have wasted my time driving there to pick it up. Than she had the guts to tell me to call tomorrow morning. Like what is that going to do? She went back and searched. Than she asked me "Was it 2 shirts and a pants". I said "a suit with pants and a shirt". She responded with "I know what a suit is". I mean, if you didn't look at the receipt like you were suppose to than why'd ask? I was polite enough to respond yet she was super disrespectful. Onto the next situation for the suit, it was $18. I somewhat understand that it is expensive, but with the attitude, it is not worth coming here. There are other places that only charges $1.50 per item and is a nice family owned business. If you're going to charge an arm and a leg, at least give your customer the satisfaction to come back.

My wife picked up my cleaning last week while I was out of town. When I took the plastic off I…read morefound clothes that looked like they had never been ironed, grease stains on a pair of pants that wasn't there when I dropped them off, and holes in an expensive pair of dress pants. Their response was since it had been picked up a few days ago it's not their problem and basically told me to go pound sand.

BZ Cleaners provide PHENOMENAL service! She once removed wine from my husband's POLO sweatsuit…read more Because of that proficiency I decided to trust them with my 30 year vow renewal dress. Immediately, my urgency became the owner/operator's priority! The expeditious alteration to my new beaded/sequined wedding dress was completed with extraordinary care and precision at a third of the cost quoted by the competitors. Despite my satisfaction, she required at second fitting before the final payment wherein she completed same day additional alterations. This owner takes "PRIDE" in her work and values her clientele. My dress was flawless-picture perfect. BZ CLEANERS is our cleaners for life! - Dee Davis, Jacksonville, Fl

New owners is now called 904 Laundry. The place is much cleaner than before. I received a quick…read moreresponse under 5 minutes when I sent a text to the owners about my change in the machine. It was zelled immediately back to my account, no hassle , no mess. Very pleased with the service and communication. They truly want you to return and have a pleasant visit. Thank you 904 Laundry for taking over :)

**WARNING WARNING WARING**This may speak volumes on the amount of clothes I have or the extent of…read moremy laziness when it comes to laundry. I hope this a judgement free zone... Okay, first lets just say, its a very older run of the mill laundry shop. Overall the shop was clean just older looking. With the standard hard plastic chair, a couple of tables for folding items, a few carts to transport your clothing from one machine to another and your standard coin The reason I am giving it such high remarks is because they have the biggest washing machines I have ever seen and can fit an entire months worth of laundry in one machine...including sheets! Now granted, I don't separate my whites from my colors. And due to my compulsive shopping habits I can make it an entire month, maybe even three, without repeating outfits and not needing to wash anything. (AGAIN this is suppose to be a judgement free zone). The cost for one of the jumbo machines is about $6, which I believe holds 4 loads of laundry and its .25 for 10 minutes of drying. Overall it takes me about an hour to wash and dry all my clothes ...yes an entire months worth... Now do you see why I am so happy. Its the ultimate time saver and pretty convenient because this location is open 24 hrs.