Got a funeral program printed. Again, great service, reasonable cost, the nicest people. So easy…read moreto order by sending files and then picking up when the email came the job was completed. No longer near a fountain. They are at the back of the complex facing the creek. 100% would use again.

I recently used copy station to make copies for my son's studies, and the experience couldn't have…read morebeen easier. I emailed them a request, and by the time I stopped by, everything was printed and ready to go. Quick and easy! Their communication was prompt, the pricing was fair and competitive, and the service was genuinely friendly. The print quality was excellent and they followed my instructions exactly as requested. Copy station is a reliable local gem--. efficient, accurate and great to work with. Highly recommend.

Great experience with Mo. I used print and go but needed a photograph printed on a high quality…read morepaper. He spent 15 minutes finding different options and printed it out for the price of $5.

What an awful experience. I should have went to the one I usually go to, and the one I went to…read moreafterward was just a night-and-day difference. This will be my first and last visit to the Pleasanton location. When I went in, said hi, and asked who I believed to be the manager if the workstations have Microsoft Word, she didn't even greet me and just said, "I don't know. You can just go to the workstation and see". How do you not know if Microsoft Word is on there? You work here and should know... I went to the workstation section and saw that one workstation was empty. But then I glanced at some folders that I could use to put my documents in. I decided to take a minute or so to take a look. But you know what? I shouldn't have done that and someone else took my spot, as there was another customer who was already using the workstation. I waited for either of them to finish, and even the alarm sounded for the other customer to finish their session and get off. No employee came to tell them to let me use the station. I went to that same manager and I asked her if that alarm was to let people know that the session was over. She said yes. I then asked her if you could tell the customer to let me use the workstation, and she didn't even want to make the customer accountable and stop using the workstation to give me a little bit of time to get my work done, so she said, "Unfortunately, you would have to wait until the customer to finish what they were doing for you to be next". After that, I waited a couple more minutes for that customer I initially waited on to finish, but that one still wasn't done. I left and will never come back. However, my visit at my usual FedEx Office location was a WHOLE lot better! Workstations were clear the whole time, and I got my document printed very quickly! Just don't go to the one in Pleasanton unless you want to wait 30+ minutes to get something quick done.

RUDE!!!! What a cold icy woman. She's rude as hell. Gave me attitude over the littlest thing. Is…read moreshe the owner? Jesus Christ, go Home lady. Will NOT be returning. She turns her nose up to You like you're beneath her. Ugh.

Most importantly, this message isn't a reflection of the very nice older man working the counter…read morethis morning, but rather the business practices he's been subjected to (my guess is by the owner who's been mentioned in several other reviews in a less than favorable light). Here's what happened, I had a return, pre-paid label for a pair of Bose headphones going directly back to Bose, even brought my own box and packing materials in the hope of easing the return process. They emailed me the return label so when I asked to print it off he directed me towards the computer by the door. To use the computer it required a credit card, which was I thought was odd, but okay whatever. Swiped my card, printed off my label (in black and white) which cost $0.50. Okay fine, paying for the paper/ink, whatever. What I didn't see is they charge $3.50 for five minutes of use of the computer even though I was on it a grand total of less than 20 seconds. $3.50 for five minutes? Let alone ANY money to use the computer in the first place? Hey ownership, how much pleasure do you derive from reading reviews like this one about you seem to enjoy nothing more than squeezing every nickel you possibly can from each transaction? Wake up, you're in the customer service business, maybe take time away from counting your nickels and learn how to provide it. Maybe, just maybe, those nickels will turn into dollars. Given my experience however, to say I'm less than confident in your ability to do so is probably the understement of the millennium.

They did an amazing job for me on both of my books. I highly recommend them for superior service…read morequality and amazing customer service.

I worked with Action Litho to produce the seating chart and table names for my citrus themed…read morewedding on 9/16. I actually waited until the last minute to produce my 24"x36" Seating chart poster. I didn't want to go with my normal printer that I use at work (I work in events, so i have a few) because the last few times the colors were off, and the other one had a really long leadtime. I took a chance and went with Action Litho (they're pretty close to my house), and boy, am I IMPRESSED! Timely production, excellent/Vivid color that's true to specification, professional packaging, and Warren even delivered it to my house. From the bottom of my heart, thank you!

Excellent work, reliable business, local - highly recommend. Great promo/logo product options.read more

Outstanding customer service... Competitve pricing…read more.. Excellent quality... Highly recommend!

They informed us AFTER we had already paid for flyers that they could not fulfill the order. They…read moretold us that we had to choose a different size. When I complain they told me that they had informed us in an email. I read through our email thread three times and it was NEVER mentioned. The order took over a week to complete and we were told it would only take 3 days. They didn't even have the decency to apologize.

I do dog rescue at a large volume. Reza has always been amazing in getting me my flyer with in an…read morehour or 2. So we can get them up and get the dog home safely. Sadly today I called (for the 2nd time) after 3 hours of not getting an email back. The woman who picked up the phone could care less and told me reza retired. He was so customer focused I am so sad. I told her I sent it at 1 I needed it before 5 she told me "yeah no that's not how it works, you need to wait for your estimate and then you can approve it and then I can print it tomorrow or the next day." I tried to explain her the urgency and she could care less.

Our HOA was in need of a full sized set of Landscape Plans for our development…read more After we obtained an 11" x 17" set from the city, that was not legible... I requested files from the Landscape Architect. They responded quickly. I was able to send digital copies to Studio Blue, and pick up 2 D Sized sets a few hours later. Wonderful quality! Great service. An eye opener in respect to cost of reproductions... I guess my years at LLNL spoiled me. Highly Recommend!

Awesome service! Sent my plans to be printed and they did a great job! Already for me!read more

This is my most favorite ups location to visit! They always…read morerun my Amazon returns so smoothly no matter the quantity! (I always return in bulk!) Recently I needed a passport photo taken for my newborn baby (5 months old) and I originally stopped by the nearby cvs thinking the photo center could take it but they actually didn't have the system to take an infants photo. I happened to check ups and the entire staff of 4 were all delighted to help me! Neeraj helped by taking the photo and the rest of the staff entertained the baby. It was truly a customer care experience and highly recommend anyone to stop by here for passport photos!!

I've had great experiences with Amazon returns. Staff is always helpful courteous and attentive. I…read morewent to send a package to San Diego and they priced it at $174 overnight, $134 two day and $37 ground- 7 days. USPS did 2 days for $13. Why would anyone send packages from this store.

Everyone at this location is so friendly and helpful. There is always a hello and a willingness to…read moreexplain your obtions and they are concious of saving their custotmers from paying for something that is not needed, true professionalism. The store is clean and well organized and they have ample shipping supplies plus extras. I will be using them as my primiary from now on. Treat the customers well and they will come. I highly recommend this UPS location for no stress no attitude personable and professional service.

Dear ALL-STAR TEAM The UPS Store, I would like to Thank ERIC…read moreand LUCAS for being so very kind and helpful on my last visit. Thank You for helping me achieve my goals and for informing me on Your Amazing Poster Printing Machine. I look forward to visiting YOU again with upcoming Projects. Thank You, ERIC and LUCAS. :) With Love Always, Stephanie

Totally Notary and Vehicle Registration Service has been a dream come true for me in regard to my…read morevehicles. They have taken care of all of my family's vehicles and all of the nuances in between. Not only did they help me accomplish all of my goals but they answered all of my questions and I am confident in their expertise. They have helped me sort out my vehicle registration when the DMV couldn't/refused and have since become an asset which I will continue using for all of my vehicles. They understand that I have multiple vehicles registered at different residences and my mailing address is different then the vehicle's registered address. I feel 100% confident that they will guide me and help me accomplish whatever goals I have related to vehicle title/registration issues. They also issue new vehicle license plates along with tags for new vehicles which is something the dealership I purchased my truck from did not do. I will recommend them to clients for my personal business for Notary services and for family/friends with vehicle questions/concerns.

I had the most wonderful and seamless transaction with Helen. I bought a car for my son, went…read morestraight from the location to her office for a 2 o'clock appointment. She was there prior and accommodated me. I was out of her office after doing registration, transfer title, and plate replacement in 15 minutes. She was so pleasant and professional. I will definitely head back to her office for other DMV needs and refer her. Totally worth paying her fee instead of waiting in line at DMV (with or without an appt).