The question is "What went well?" Many things went well and i am very pleased with my floors!…read more(Chose Kohler). It took a while to choose among so many choices and Velia was transparent and educated and guided me through the process. She was also patient with dropping off samples and not rushing the process. Pricing was reasonable and also transparent. The team she sent out was the best and they were the very best definition of "team". The job was completed ahead of time and did not seemed rushed. Edgar's team was efficient and also clean and tidy . When I fussed about a minor detail, Velia obliged and addressed it. I am very satisfied and grateful for everyone's professionalism and

Velia was great to work with. She was professional, knowledgeable and easy to work with. She said…read moreit would take 2-3 days to complete installing luxury vinyl planks in my entire house. That also included demolition and minor repairs. Due to my work schedule, she was really flexible with my installation dates. I decided to make it easier for the installers and moved everything out of the house and into storage so that they can work efficiently without obstacles. The two installers arrived on time and began the demolition and minor repairs. Velia also suggested various options for the repairs needed based on her experience and expertise. Once the demolition and repairs were made, the installers began installing the luxury vinyl planks at such a mind-boggling pace. By lunch time, they were determined to finish the project in one day. They called for reinforcements and two more installers arrived. With four installers, they completed the entire project by late afternoon. I was thoroughly impressed by their efficiency, professionalism and expertise. Having an 80+ year old house, not every room has a level floor any longer. After a few days, I noticed some of the planks lifting and/or not settling correctly. I called Velia and immediately she contacted her installers. We scheduled a return visit for the installers for an inspection and necessary repair. They arrived and took care of the issues. We love our new floors! It's like a new house for us! We can't thank Velia and her team enough for the amazing work and dedication to satisfaction of their customers. I definitely recommend Jimenez Carpet and Flooring for your next project. Their prices are very reasonable for the quality of work they do. Thank you, Velia and team!

We had Family Floors install vinyl plank flooring in our downstairs. We went through Costco and…read moreFamily Floors was the company they sent out. Steven Sam came out to measure and provide samples. He was so patient and gave much needed advice. The day of installation began Geraldo (I apologize if not spelled correctly and his men came out and installed Vinyl plank flooring as well as new baseboards and carpeting on the stairs. The crew was fabulous!! They left the house free of debris and clean everyday they were here. They were all so pleasant and definitely know what they're doing. Cecilia kept us informed and called each day to see how things were going. Family Floors has a wonderful crew . I would highly recommend them to my friends and family. Thank you for such a great job. We have been enjoying our floors since April and get so many compliments.

Sam and Martin were INCREDIBLE with our hardwood install. One thing, I was surprised it was a…read moreone-day job, I was told it should've been two days by other contractors, but the wood looks fantastic. Team was fast and consistent. My only caveat was that I received no less than a dozen calls from family floors....it was too much. Just send an email and a text.

From start to finish the service was amazing Patrick provided us a quote in a day for our home. Our…read morecommunication was great! Chris and his team demoed our tile and they got the job done it exceeded my expectations they are professional and very detailed i could not be happier!!!!

Greentec upgraded our aging bedroom carpets for great looking SPC tiles that are affordable and…read morereliable. Definitely recommend. It was a pleasure and ease to deal with Greentec!

great quality ! Really good service. I would highly recommend getting your foo flooring done with…read morethis company!

The floor was installed ahead of schedule and looks great…read more The quote and price was fair and reasonable. Everything looks good.

JCL did a beautiful job tiling my kitchen floor. They were on time, very polite and careful. They…read moredid it an immaculate job, paying attention to detail and taking great care of my home. Highly recommended for any of your flooring needs, I will be hiring them for my bathrooms next. I wish them all the best for the future!

We bought a fixer-upper, but since the house is old, the smell persisted no matter how much we…read morerepainted or scrubbed the floors. So, we decided to get new flooring. JCL handled the demolition, reinforcing the subfloor, and vinyl installation, and we are so satisfied. Now it smells like a brand-new house. I highly recommend them.

Couldn't be happier with the work Alejandro did! I had AK Hardwood Floors restore and buff my…read morehardwood floors, and they honestly look so much better than I expected. He brought the shine back and made the floors look refreshed without the hassle of a full refinish. Alejandro was friendly, professional, showed up when he said he would, and clearly takes pride in his work. He paid attention to the little details and left everything clean when he was finished. If you're looking for someone honest who does quality work, I definitely recommend AK Hardwood Floors. I'll be calling Alejandro again for any future hardwood floor work. The pricing was also super fair! I can't recommend him high enough.

Alejandro and Pedro did an amazing job restoring our wood floors. There was wood damage, missing…read moreplanks, and lots of nail holes. They took wood floors from 1954 that had been covered by carpet for more than 30 years and restored them to brand new. This was the perfect finish to our guest room renovation.

This review is long overdue. Last year I worked with Luis of Cruz Hardwood Floors. From quote to…read morefinish, he and the company was very professional. Luis is an expert in wood floors. His quote was detailed and straight to the point. He needed to refinish my floor and add flooring to an area where a fireplace was taken out. During process he saw termite issues on the subfloor and wrinkling of the hardwood due to lack of growth space. He fixed both issues. He came on time and finished under the promised timeline with high quality work. His price was also reasonable as I compared it with other hardwood contractors. I would hire him again if I had hardwood work needed in the future and I would definitely recommend him to anyone who needs any kind of hardwood work. 10 stars for Luis and Cruz Hardwood Floors!

If I could give 10 stars I would. Luis was able to meet with me within a day or two of me calling…read moreto get an estimate to refinish my moms 70 year old hardwood floors which he initially gave me verbally, and then followed up within 24 hours with the written estimate via email. The ONLY downside was that I had to wait almost a month for his schedule to allow him to start my job. He and his 3 man crew showed up early the first day and got about 80% of the repairs (and there were A LOT), and the bulk of the sanding. He under promised and over delivered to a great degree. This company really seems to value doing quality work. The price was almost too good to be true. I was still finishing up two bathroom remodels on my own house and mentioned the rate I was given and those contractors said it was a VERY good rate. Over the last year I have had to hire several contractors for my own home and my experience had been overwhelmingly bad with contractors not showing up, doing half-assed work, taking time off to do other projects while I'm living in construction chaos. Cruz Hardwood Flooring restored my faith in contractors. I have refinished floors on my own before and it was a messy job. This company has amazing equipment that captures the dust created by sanding/buffing so there was ZERO mess. I have referred them to several realtors now who will hopefully provide a flow of business to them. They are licensed and bonded per the CA Contractors website. Also you should check out their Instagram at www.instagram.com/cruzhardwoodfloors

I contacted Steve for a quote to install a plywood overlay over my existing subfloor, and he…read moreprovided an estimate within just a couple of hours. He installed a sanded plywood overlay to help ensure my laminate flooring would be solid, level, and squeak-free. Steve arrived on time, worked efficiently, and completed the entire job in just one day. I'm very happy with the results and will definitely be calling this company again when it's time to replace the flooring throughout the rest of my house. Highly recommend!

I cannot begin to describe how AMAZING Steve and Beatriz were when it came to my flooring project …read more We needed a flooring installation done in our high rise condominium with an HOA. Our HOA required very stringent paperwork, insurance, etc from the contractor. After going through the nightmare of several other contractors -- one who promised they met the requirements but ended up not doing so, one who just decided midway through that they didn't want the job anymore, and one who did not send in any requested paperwork days before the HOA deadline, we made a call to Alvarez Flooring who LITERALLY SAVED THE DAY. When I explain the project to Steve, he had the paperwork sent within the day insurance was available, the contract signed, and invoice sent - this was all within 48 hours of our first conversation on the phone . He and Beatriz maintained incredible communication throughout the entire process. He was available to install the flooring the moment that we were allowed to, and he sent photo updates as the flooring was being installed. One example of his incredible integrity is that I had purchased a specific underlayment to put under the flooring, but for some reason the manufacture wants you to install it upside down from the usual configuration. When I noticed this and notified Steve, he verified and owned up to the issue and redid the underlayment completely, making sure that the job is done right. Our HOA required plastic covering of the entire hallway and elevator. -- Steve and Beatriz followed this rule, and made sure that we would not be liable from the HOA for making the common area dirty. We have worked with many contractors in the past for various remodel jobs, including multiple flooring jobs. I have never met anybody who is as communicative , honest, punctual, responsible, and just genuinely kind as Steve and Beatriz . They have won a lifelong fan. And if anybody I know ever needs flooring redone, I am referring them to Alvarez Flooring.