I scheduled an appointment with Eastern Roots Wellness after confirming that they accepted…read moreinsurance, including my United Healthcare plan which covers acupuncture. I booked the visit a couple of weeks in advance, completed all required forms, and provided my insurance information. They also required full payment upfront, explaining it would be adjusted later to account for any copays or insurance coverage. When I arrived for the appointment, the receptionist immediately informed me that Eastern Roots was not in-network with United Healthcare and that I could instead submit an out-of-network claim. That was not an acceptable option, as out-of-network costs are significantly higher. It was clear the practice knew this in advance but failed to notify me until after I had driven over an hour to get there. When I requested a refund--since I was unwilling to proceed with a provider that misrepresented their insurance status--they refused, citing their 24-hour cancellation policy. However, I hadn't canceled the appointment; I arrived in good faith, expecting coverage. Only once I learned the true facts, which the clinic already knew, did I decline to continue. To make matters worse, the owner, Sarah Alemi, did not speak with me directly and instead sent an email referencing the cancellation policy. At this point, I have disputed the charge with my credit card company. I would strongly caution others to verify network participation and transparency before booking with this practice

Dr Sarah is amazing! She is a great listener and adjusts her treatments based on input from…read morepatients. Easy to schedule an appointment and always accessible to answer questions. I'm so glad I found her!

Dr. Jing did a wonderful job treating my lower back pain. Truthfully, I didn't believe acupuncture…read morecould be so effective until I tried it. Immediately after each session I would feel a major difference and relief of pain. Dr. Jing was incredibley kind and knowledgable and so were the rest of the staff. Office was also very clean and calming. I would definitely reccomend if you have any sort of need.

Wonderful practice, attentive doctor who did a fantastic job treating my daughter's ankle sprain…read more Courteous receptionist, always running on time. Overall excellent experience.

What can I say about this place ? I LOVE IT! From the moment I set up my appointment I was already…read morehappy and looking forward for my 90mns massage. I got there they made me fill out a form, offered me tea and mmm de me feel welcomed. After paying for my service I was told to go into one of the rooms, my masseuse name was May and she was very sweet from the beginning. She started washing my feet and from there I know the experience was going to be wonderful. She asked me what areas I wanted to focus on for my massage I told her my neck and shoulder and my calves. She understood my request and provided the most wonderful massage I've ever gotten and I love getting massages. The pressure was just right and she kept on asking if the pressure was okay, the hot stones were my favorite part. Overall it was a great experience and I will definitely go back to see May.

I came to my appointment at Jasmine Thai Yoga Massage open minded! I heard about this modality from…read moreKate, who I booked my appointment with! Oh my goodness what a massage! Kate did a tremendous job on me! She had the right pressure and my body feels so wonderful. This session will not be my last! I look forward to making a session with Kate very very soon! Thanks again Kate and Jasmine Thai Yoga Massage

Reposted &Updated 4/24/23…read more 8/4/22 Okay, I spoke with Ewai about the prices I saw and they are still the same. I stopped by this store to get a body scrub, but learned they only do hot towel. This doesn't help with how I feel, but, it is something to keep in mi d for next time. Today is a very hot day and I wanted the grim scrubbed off of me. Nevertheless, the scub can be combined with the massage if you like. 30 Minutes - $40.00 60 Minutes - $60.00 90 Minutes - $100.00 I will say I like the fact this place doesn't show women posing for the camera in tight clothing giving off several suggestive impressions. I just wanted an hour body scrub with a table shower, but this wasn't an option at this business. They do have the option of the hot water and towel in a bucket, bit I have had this experience before and wasn't interested this time around. I will be back for a massage with Ewai who appears to be the manager. I will request here next time I am here. Maybe next time I will do the hot water bucket thing. We will see when that time comes.

This is really a great place to get a massage they're really good for working out your pain and…read morethey are very nice and don't rush your massage.

Mr. Mike great job! Thanks a lot…read more Great job, and I feel really good now. Thanks for everything; I'll be back.

Great customer service and May knew where all my "painful spots" were. Will definitely be back!read more

8/24/24 it's been awhile, but the foot massage my wife and I…read morehad ealier on in the week was fantastic. Too much time has gone by since we were both there to remember the therapist's names. Nevertheless, the same woman that did my foot massage did 90 minutes on my body. I hope I took pictures of some of the changes in this facility. The massage was relaxing the therapist knew what she was doing to put my sore shoulder back at ease. The lady had strong hands and leg massage was outstanding. I don't remember the glutes massage, but I am sure it was good as well. I did notices the women therapist work in the office facility while the men work outside the open work area of the mall. I will be sure to come back here for another massage later on this year.

I requested a 30-minute back massage and a 30-minute foot massage, asking specifically for medium…read morepressure on my feet. From the start, the massage therapist seemed reluctant to work with me, and I had trouble understanding what he was saying. Eventually, he motioned for me to sit, and I followed his lead. During the foot massage, he applied a large amount of Vaseline and rubbed my feet in a way that felt rushed and oddly aggressive, without explanation. When he finished, I thanked him but chose to decline the back massage and proceeded to pay. I left a tip of less than 20%, and in response, he raised his voice at me in his own language. I simply thanked him again and left quietly. Overall, the experience was disappointing, and I don't plan to return.

I'm reviewing their massage therapy service, specifically for June Liu, who is amazing…read more What I liked: +June was very patient and clear about massage - asking if I want some water (they have sparkling water too) or to use the restroom prior to the massage +massage was for the full duration +massage was full body (from head to toe) and target areas were addressed +June made sure to ask if the pressure was ok and if scalp massage was ok +June has very nice hands for massage, some massagers have very skinny fingers which don't feel as great +despite selecting the Swedish massage for 1 hour, she did do some custom massage at my neck and shoulders where I had a lot of tension +$165 for 1 hour Swedish massage (some customization by June) is honestly a respectable price - especially since the whole atmosphere was super calming with light ambient music, soft massage bed, clean sheets, some essential oils Some room for improvement: -I'm not sure, but I think there were times when might not have washed her hands after massaging my feet and touching another part of my body. As a heads up: mineral oil will be used, so be prepared to be covered in it. Final Thoughts: If you are not used to full body spa massages, the pricing is steep but comparatively it is competitive for the area, especially if you get June. The first time I went, my body really felt brand new afterwards. Highly recommend her!

Moving my review over to the new location. I've been a customer for many years at the Mosaic…read morelocation and now at the Tyson's location. Jennie in nails and Mayulee in the spa are top notch, former Red Door specialists. They take their time and are excellent at what they do.

This may have been the best massage I have received in a very long time! Coco was my masseuse and…read moreshe gave me a deep tissue massage along with Thai massage. I had an extremely stiff neck and shoulders and after my very reasonably priced hour massage, the pain dissipated and my headache was gone. Coco's massage did wonders and I'm so thankful to have found K&H Massage. Already booked my next appointment

11/28/23 *Part 3 Of 3*…read moreAFTER THE MASSAGE: After the show it's the after party,  Yet I never made it that far.  Then after the party it's the hotel lobby, But I have a  Yelp report to write, so shi... Oh, enough of the fun and games.  Tina  did a fantastic job for a newbie at QI Massage  in the business center of K&H Massage   There are a few problems that I will have to address, but they have nothing to do with Tina's massage performance or massage techniques.   1.  I did notice that during my massage, the music selections were of one song played over and over again.  I would have preferred no music be played in this case.  When I return here, I will request this. 2. I  happened to use the sheet that would normally cover my fatass, and used it to cover the table.  I did not see Tina complete the changing of the sheets, but I do hope she did this.   I am NOT saying she DIDN'T, I am just say it looked like straightening the sheets was all she did.  Also, Tina's English is still in the beginninger's stage, but she is working hard on improving her Grammer and English Language skills.  Please be patient on this...she is trying. 3.  I do recommend  K&H Massage do get a credit card machine up and running.   Walking back and forth between the two businesses can get annoying for some clientele.  Aside from those three things I noticed, my experiences with K&H Massage aka QI Massage. I will be sure to come back here again in December  2023.  In the mean time,...Happy Thanksgiving.

They use latest gloves to provide massage. Never had latex burns from being massaged before!read more

Our couple's massage was a 10/10! Will highly recommend and would personally return again…read more The Spa was extremely nice and the mood for relaxation was set. Staff were friendly and very professional, which is a plus.

The only thing standing in between you and a great manicure is nothing (as long as you go to this…read moresalon)! Brittney absolutely rocked my dazzle dry manicure. I was in a rush and she got my nails don't in less than 20 min and still had time for the filing and hand massage! Truly she was amazing and they came out looking spectacular. The space is very cute and calming! Really enjoyed the set up and experience. Would probably recommend staying longer than 20 min just to soak it all in. Thanks again to Brittney fot being a speed master (ironically the shade I chose was "fast car").

One of the best pedicures I have ever had. Here visiting and stopped by for a mani and pedi…read more Excellent service and quality - love the extra perks. Highly recommend