What a pleasant experience working with Adriana (I hope that's her name). She is not only…read morepersonable but also efficient, thoughtful, and offers effective suggestions to make the moving/storage experience easier. In addition, she manages to maintain the cleanlness of the facility. While still giving the customer great service. This was my 3rd unit I rented, and I would recommend it unreservedly. 5 STARS

We needed a rental unit last minute and Robin was so helpful explaining our options clearly and…read moregetting us set up with a unit that met our needs!

We needed storage and settled on Public Storage in Green Brook. The site manager Elliott was very…read moreFriendly and accommodating to my wife and I. The entire process was smooth and transparent.

The eRental process was ok but the facility is horrible. It was dirty, the entrance to the…read moreelevator has a huge ledge where it is very difficult to pull your cart onto to enter the elevator. The buildings look connected but are not connected on the inside. The keypad machine is in an awkward place and you have to have your phone to retrieve the long code. It sits on the opposite side of the wall where you press the button to go up. There is so many things that can be improved at this facility. If I weren't in an urgent situation I would have went elsewhere.

Jessica is very nice however this place is dirty and mice infested! Upon moving my things in there…read moreI noticed I'm exhausted corner there were mice droppings, also on the first floor it is filled with sticky mice traps which was a red flag. They refused to give me any money back after I informed them about this! Stay far away from this place!!!

Not a "Secure Space"…read more Exterior building doors do not lock. No cameras in the building. Storage units are not individually alarmed. Hinges to the units are on the outside of the storage unit. The only person with my gate access code was the only employee there who generated it.......

Great service and super easy! Excellent client outreach and eager to help. Location is easy to…read morefind!

I had a very good experience with Amari, a manager at your Piscataway, NJ location. (New Brunswick…read moreAvenue) He is a very considerate person, easy to talk to, and very helpful in answering questions and resolving issues. His excellent customer service makes me wonder why other companies don't have the same hiring philosophy. Congratulations on doing the right thing!

Jennifer is one of the kindest people I have ever worked with. She found me the perfect unit very…read morequickly, and only a few months later, when we realized we needed more space, she was giving me updates regularly until the unit became available. When it did, we were able to move our items the same day! I can't express the level of customer service that was extended to us and I would recommend anyone rent from them.

This place is a solid value, clean, secure and there are real human beings that work there…read more Charlene was awesome and helped make my move as easy as possible; she and her staff are the reason I'll continue using the facility, even if it is a bit a drive from my current location. I have piece of mind knowing that my belongings are safe, and if there's ever an issue there's a real person who will help out in what ever way they can.

Safe, reliable storage. Staff is competent but has frequent turnover. Convenient location.read more

I had a great experience here thanks to Shakeila. She was patient, knowledgeable and very…read moreprofessional!

Moving to this facility was the best decision. Blanca the manager and all the other people here…read morewere so helpful and happy to help me with all my needs and questions. They really go above and beyond. I definitely recommend this place because the facility is clean and the people are so helpful and thorough. They know what you need and they make sure it gets done correctly. They explain everything to you and make sure you understand. I am so happy.​

Needed lock assistant and the Manager Jessie was more than helpful in removing my stress in getting…read morethis done. So grateful! Marjorie

Our house was damaged in both of the recent storms. Before the flash flood on 7/14, we rented a…read moreunit in the climate-controlled section of the facility. That section flooded. We lost two queen-sized beds. The insurance that we were forced to get for this unit does not cover those beds. Don't use this facility. They're in a flood zone, won't offer flood insurance, won't actually cover anything lost, and the supposedly climate-controlled part really isn't. Avoid this facility at ALL COSTS.

Short story: customer service was excellent…read more Long story: After surviving a liver transplant during the pandemic, I had to pick up the pieces in my life and return to an old storage locker I rented before Liss was committed into the mental institution. As I returned to South Plainfield, I was overwhelmed with feelings of grief and loss. I knew it was going to be emotional, going through a locker of a past lover. There was one ray of hope. The man who worked there named Ceneca. He went out of his way to be helpful, kind, and efficient. A simple act of professionalism can go a long way Thank you

if I could put NEGATIVE STARS I would absolutely do so. I used this company a little over a year…read moreago to not only move but store my things until I could figure out my next move. When I finally went to move my things from their unit to a different one, my boxes were just tossed in what looked like a junk heap with ZERO care and I found out I was being ridiculously overcharged for literally a square spot in a garage. As my family and I were moving my items from their unit warehouse to our own truck we rented because the owner was going to charge us too much money for his employees to do it, EVERY BOX or piece we moved had broken, missing or damaged sections/items. the owner watched us as we took each box literally blaming us because we "touched it". the owner of this company is FOUL and nothing I owned was packed with care. I'm now finally unpacking, and I have THOUSANDS of dollars of damaged and missing items. I will one hundred percent be reporting them to the BBB and I hope they get stripped of all of their awards. THIS IS ADDED AFTER THE COMMENT FROM THE OWNER- MASSIMO- you are an absolute jerk I still have threatening and disgusting text messages from you after I called to say things were damaged. LITERALLY AT THE FACILITY YOU SAW ME TAKE ONE BOX AT A TIME and saw my face as I heard broken contents and you did NOTHING. I did not pack my boxes on moving day your team did and they did it TERRIBLY I even bought them lunch and tipped. Your team threw things in boxes and unloaded into a literal heap of a mess in your garage. And then you charge $300-500 a month for nothing. PUBLIC PLEASE DO NOT BE FOOLED BY A GREEDY MAN WHO TREATS CUSTOMERS WITH DISRESPECT. I hope the public does understand your company is a disgrace and I will send ANYONE who asks to see pictures and the bill and messages what I have. Massimo you are the biggest liar ever. My father dropped nothing. And you took no pictures you stood there like an A just silently watching and laughing. Please stop fooling yourself. Please don't print lies they last forever. You put me through absolute MISERY.

I simply stated on my review which I can't comment on that everyone needs to throughly inspect…read moreevery piece of furniture prior to signing paperwork. There is no need to be rude and I did mention the workers were polite. I didn't realize how thankful I should be over $50 that cost me so much more. I also stated I didn't inspect every single item which I should have done prior to signing anything! Maybe you could re read my review before replying hastily.

No need to look any place else .. Big G movers are where to go when it comes to moving. We moved…read moreFrom a second floor apartment on a hill to a four bedroom home and the team didn't flinch and always had smiles on their faces! When they arrived at the new home one of the movers lovingly insisted I stopped helping bc I am 9months pregnant and joked with me about how hard it must be to not be able to really help. They were great with my almost five year old who of course was obsessed with the truck and just the new faces and all of our family there complimented on their professionalism. It was one of the best decisions we made outside of the new Purchased home when it came To transitioning.

I can't rave enough about the team at Big G. My crew of Steve, Marco, Bruce, Eric, Paul, Dennis,…read moreWalter and Big G Gary himself were amazing on my move. From the estimation, to days leading up and throughout the day of, the whole team was communicative, quick, responsive, and driven. From start to finish during the day the team never stopped moving, took initiative, helped me beyond my expectations and did it all on time and on quote. Everyone was friendly, funny, and supportive. Moving my family from a town I've called home for 38 years in a home my kids became adults is emotionally difficult but BigG made the day a breeze. Thank you!