What a pleasant experience working with Adriana (I hope that's her name). She is not only…read morepersonable but also efficient, thoughtful, and offers effective suggestions to make the moving/storage experience easier. In addition, she manages to maintain the cleanlness of the facility. While still giving the customer great service. This was my 3rd unit I rented, and I would recommend it unreservedly. 5 STARS

We needed a rental unit last minute and Robin was so helpful explaining our options clearly and…read moregetting us set up with a unit that met our needs!

I've used Access a few times. Katherine at the front desk was very accommodating. She took the time…read moreto show us a bunch of units until we found the one that met our needs. Excellent customer service. Using the free truck to pick up our furniture was excellent. Very easy process. $1 first months rent is nice too.

Super friendly and professional staff! Clean and well maintained facility. Reasonably priced.read more

This place has great customer service. I reserved a place online and they called the next day to…read moreconfirm all. I got more calls leading up to the move to confirm and make sure they were ready to greet the new customer. They called a couple times the day of to confirm arrival time s they would be prepared. In the end, I got delayed and could not get there on the arrival day before the office closed at 7pm (for new customers). So I had to scramble and find another place closer to me but farther from where I wanted it that was open an hour later when I arrived. A bad day for me. Arthur's customer service was so above and beyond what was expected (and had great prices) I'd go back to them in a heartbeat.

From the owner: Self Storage, Storage Units, Business Storage, Furniture Storage, Boat Storage, RV, Flex Warehouse,…read moreMoving, Moving Equipment, Secure Storage, Storage Rental

In today's world, where there is a severe lack of customer service, well, everywhere, I was…read moresurprised and delighted to have one of my best recent customer service interactions at Storage Sense! We've been renting a unit for 18 months, and everything about this company is top-notch, from the cleanliness of the facilities to the pleasant, and extremely helpful, front office team. I feel like my belongings are in great hands here, and I'd highly recommend to anyone else looking for a storage facility in the area. Shoutout to Laura, who has been an absolute pleasure to work with!

When I was looking for a place to store my things, other places had the same 10×10 for a lot more…read more Not only were other places price more, but they did not have climate control at that price either. When I needed help with my many questions, they were willing to answer them all. In person or on the phone, before COVID 19, customer service was what I expected it to be, courteous, friendly, and above all else respectful. I'm glad I didn't go with my first this time. Thank you their team of professional staff, I would recommend them to others who is looking for a place to store their things.

Oftentimes when you call a business looking for information, the person on the other line is a…read moredisgruntled employee who is reluctant to answer your questions. That certainly wasn't the case here. Izzy went so far as to provide pricing breakdown for various options. I feel someone else in her shoes wouldn't have been so helpful and instead redirected me to their website. She took the time to explain everything and we didn't feel rushed or pressured. Extending our unit was never an issue and whenever we spoke to anyone on the phones they were always willing to answer all questions. The only downside is there's only one trolley! For the amount of units, there should be at least 2 per entryway. So I'd recommend getting one of your own, especially if you have a larger unit. It's a good investment and would be handy for future use. Overall I'd recommend this facility.

I am absolutely infuriated! In September i moved and needed a storage unit i THOUGHT i could trust…read morebecause i had used it previously and never had a problem with them, until now! I've been back with extra space storage for 3 months, paying $89 (and this didn't include all the extra fees they throw on the FIRST BILL) for a STANDARD 10x10, not even on the first floor, just for them to send me a notice saying the unit will be going from my rate to $169 do to competing area prices, when not a SINGLE storage unit for my size goes for this price! When you go on the website, it's even CHEAPER there NOW ($72) ! So you're telling me if i got a storage unit today you're going to change my price next month! Thats a scam! If you were going to do that then you should have said "offering this for 3 months and then pay in full", but it's wasn't. I am inconvenienced and want this rectified.

The best storage area and staff around! I've had several storages and spots here for my trucks for…read moreyears, safely secured with 24 hour access, doesn't get any better! Dyjah and Leigh the managers are the absolute best! So kind and helpful, and go above and beyond for their customers! Highly recommend if looking for storage in the area!

Used storage from sept to nov 2022 ...great location...easy access...stress free! Used free truck…read morefor move in and rented it to move out. Very happy with service and facility at this location. Pricing also reasonable...pro-rated month based on usage. Thanks for making this part of our move a non-issue. Worked like a charm. Would not hesitate to use manalapan access again.

Excellent customer service, friendly and helpful employees, and great value. Consistent quality…read moreevery time we rent a trailer. Highly recommended.

Never had any issues here, always nice people. Person was able to help us switch reservation last…read moreminute.

I've used this facility twice and the customer service is top notch. Great people to work with.read more

Please just take my advice as a customer, and avoid this storage facility at all costs. I have been…read morea customer for only 5 months, going on 6 months, and I just received a letter indicating that my rent is going up 45% next month!!! This is their business model......get you in, then increase the rent an absorbent amount! This facility and company is completely unethical, and that is putting it so politely. It frankly is theft.