Honest, professional, and diligent. Probably the most important factors you need in a dentist, and…read moreyou get that with Drs. Ford and Merkel. They and their staff are always very courteous, knowledgeable and transparent about how to take care of your teeth and any sort of treatments needed. They're not going to charge or schedule you for more than what's needed nor are they going to push random projects some distributor is trying to sell on. They just believe in a professional and straightforward way of addressing the best healthcare for your teeth. For someone who's never been a fan of going to the dentist, I almost look forward to my twice-annual visits when I'm coming here.

Pay close attention to EVERYTHING! They have no ethics and will do whatever they can to get as…read moremuch money as they can out of you. I just read a review by someone who said they will refer you to others in their office without telling you that that person is not part of your network. This happened to me, and when I complained, they pointed at a 5-inch by 5-inch sign on the counter that stated the dentist I was referred to was not in-network! They haven't always been this way. I have been there for many years, and it's only been the last year or so that they have become so unethical.

They actually care about their patients. It's not a get you in and get you out ordeal. They…read moreactually care about your well-being. They take the time to explain everything and make sure you're comfortable. They are very genuine and not money hungry. Plus they actually know what their doing. I love this dentist office.

The hygienist and front office are so welcoming.Very pleasant office always very clean .You never…read moreget any surprise charges .They are always up front about the charges.A friend recommended this office in 2017 and I have been a patient since.The dental assistants are awesome.Most of the dentist are awesome.One dentist got upset with me when doing a crown prep because my tongue would not stay out of the way.And he had the assistant put salt on my tongue.And the device they put in my mouth made me gag.Very inpatient dentist.

I had a wonderful first experience here with Dr. Lee and his team! I nervously came in for a dental…read morecleaning and was prepared for a scary experience but was pleasantly surprised. I felt no pain or discomfort at all the whole time, and my hygienist, Hannah, was lovely and informative about everything she was doing. Their front desk staff were also very nice and helpful about scheduling, payments, and my next steps. I would recommend this office to anyone! Tip: The office is on the second floor, so park and walk up the ramp. I got a little lost as I entered from the ground floor, and signage wasn't great - just some printed signs on xerox paper.

Came here because it was on my insurance and I'm glad I did. Ive always feared the dentist so I…read morewould never go, but after leaving the visit, I want to keep coming back. Staff is friendly and patient. And the dentist is a super chill, friendly dude.

We've been coming here for a few years and have always received excellent dental care. The team is…read morethorough, great at listening to your needs, and super gentle during cleanings and other procedures. We appreciate them!

Dr. Wong is an excellent dentist. He is always careful about preventing pain during procedures…read more Good use of topical anesthetics. He always explains what he is doing both before and during a procedure. And results are always excellent as well. Highly recommend this clinic and Dr. Wong.

Very nice people who are truthful and skilled. Very refreshing to not be bombarded with a sales…read morepitch. Most of my experiences over the last decade has been spent having dentists try to sell me on procedures and purchases that make you feel like a customer rather than a patient. Not here. I walk in, receive what I came for and I leave. I'm starting to not mind going to the dentist. :D

This office cheating patient with malicious way of billing to collect more money out of pocket from…read morepatients

Dr. Koo recently purchased the dentist business from our previous dentist (Dr. Kenza Houki)…read more Initially there was some hesitation and uncertainty, but Dr. Koo put us at ease with his calm demeanor. Some of the original office staff was still working so we felt some comfort knowing them. Almost immediately, as we took our seats in the dental chair the subject of food came up. Dr. Koo is Korean and Korean food is our favorite. We shared some of the Korean restaurants in the Federal Way area and our favorite dishes. He was somewhat surprised as to our knowledge of various Korean dishes and he suggested several dishes we should try at our next outing. Examinations and cleanings completed, we agreed to continue doing business with Epic Dental. Highly recommended. The office is located on East Valley Rd adjacent to on & off ramps to Hwy. 167 and there's lots of parking.

I went in because I was having jaw pain and wanted to make sure everything was okay, and honestly I…read morehad such a good experience. They were so thorough, checked my jaw, did scans, and made sure there were no issues with my teeth or anything serious like needing a root canal. Everyone there was so kind and patient, and I never felt rushed or dismissed. The assistant was especially sweet and made me feel really comfortable, I had a good time just chatting and waiting for the doctor to come in! They really took the time to explain things and made me feel at ease the whole time. I left feeling relieved and really grateful I went. If you're nervous about going to the dentist or just want a place that truly cares and does a thorough job, I definitely recommend coming here.

Dr.T is an amazing, skilled and knowledgeable dentist who really cares about helping his patients…read more The staff was so kind and welcoming, and the whole experience was stress free for me, I truly felt cared for from start to finish. This visit exceeded my expectation! So glad I found this office!

I cannot recommend this business…read more First, I want to say the technicians and front desk staff are great. My husband and I met with them a couple of times to arrange full upper and lower implants for him. We arranged the surgery date, and signed the contract and loan paperwork ($40,000). They canceled the surgery twice the DAY OF surgery, and acted as if it were no big deal. My husband has severe anxiety, so was highly stressed and incredibly disappointed as this was supposed to be a positive experience and outcome. As an hourly worker, it was also highly inconvenient for me as I arranged to take work off both times. On 3rd visit, we had a different surgeon that we had never met before and told us they could only do lower implants as my husband would need special surgery to do the upper implants, which had never been discussed with us before.They also said they couldn't do the specific surgery needed, and when asked, they had no referrals ready to give us of who could perform the surgery. My husband did get the lower implants done and was happy with them, and we were refunded for the part of treatment not completed. But the indifference we felt at the way we were treated, and the stress and anxiety he felt over what was supposed to be an exciting and positive experience to help him feel better, made us regret our choice of this business.

First Impressions has been AWESOME! I really appreciate that they map out your care and are super…read morechill about trying to get you to do everything all at once. They go over what insurance is going to cover and what needs to happen now and what can wait for later or next year so you're not out of pocket a ton. Not once do they make you feel weird when you want to put things off. One of the best parts (besides the quality) is they hook you up with a blanket and each room has a tv that they can position right over you and you get the remote and wireless headphones. So you're very relaxed and comfortable.

Love this place! I've been coming to them for all my dental needs for a few years now, and they…read morehave been great! All their staff is very caring, efficient and experienced at their jobs! As we all know, dental care is essential but it is quite expensive so go to trustworthy and experienced professionals! I'd definitely recommend this place!

I love Dr. Hansen. I started going to her when I lived down in Renton. I moved to Vegas, then…read morestarted seeing another dentist when I moved back. He was nice enough, but seemed to recommend unnecessary procedures. Dr. Hansen just gets in there and does what needs to be done. She does the cleanings and xrays herself (no hygentist here). I just adore her and Jane both. I drive from West Seattle just to see them. I would recommend her office to anybody.

I started seeing Dr. Hansen 15 years ago when I needed an emergency procedure and she kindly agreed…read moreto see me right away. I will not see another dentist. She is excellent and caring and has great bedside manners. Her assistant, Jane, is equally as competent. Now, I don't like going to the dentist, but Dr. Hansen understands my anxiety and makes sure that problem is addressed. I couldn't ask for a better dental team than Dr. Hansen and Jane. Thank you!

Dr. Hodge & his team gave me the only dental experience in my 30+ years that I actually bragged to…read morea friend about. Their whole team genuinely cares about setting you up for a great experience without anxiety or pain. Dr Hodge even called after each appointment to see how I was feeling. This was so appreciated. I was referred by a fiend after my daughter was born. Babies are known to steal mom's nutrients and I ended up needing 6 cavities filled thanks to my sweet girl. But I'm happily leaving this review...4 visits later and zero complaints. Thank you guys for taking my anxiety out of dental visits!

Dr. Hodge and his staff are very caring and kind. Your comfort is their main concern. They strive…read more to make sure the experience is pain free. I feel like I'm in control. One raise of my hand lets them know I want to sit a little more upright or a rinse and suction. They give a little neck pillow and offer bottled water. Dr. Hodge is soft spoken and everyone in the office really like being there. You would think they are all related the way they communicate with each other. I always leave with a little care package and a follow up phone call later in the day just to see if everything is ok. Its a easy access office and good parking.