I had my hair colored by Rose, and she completely missed the mark--it looked nothing like what I asked for. I spent over eight hours in the salon for foil highlights and a cut, a service that should have taken around three hours. It got so bad that the owner had to step in to take Rose's other clients that day. Later, I received a call from Alicia apologizing for both the poor results and the horrible experience. She admitted it should never have taken that long and offered a redo of whatever I wanted to make up for it. Fast forward to when I called to schedule the redo--I was told the earliest appointment was three months out. Then, despite being promised that the next service would be fully covered, I was informed that I had to pay for the cut because my complaint was only about the dye. Even though my experience was awful and I was treated poorly by Rose, I agreed to pay for the cut because I needed it before getting my color fixed. A week before my appointment, they called to tell me that the stylist for my cut was out, but they could still do the color. However, if I wanted my original stylist to do the cut, I'd have to wait another two months. When I expressed frustration, I was rudely told that they are a "pre-booking salon"--as if I hadn't already waited three months. They expected me to get my color done first and then wait two more months for the cut, which isn't how balayage works. I asked if someone else could cut my hair before the color appointment and was told no one was available on that day. Eventually, they squeezed me in a week earlier, and I paid $80 for the cut. On top of that, I was upsold an oil and deep conditioner for $125 because they claimed my hair was dry and coarse. Finally, when I came in for my "on them" redo of the dye, I was charged $30 just to have my hair blow-dried, so I wouldn't leave looking like a wet dog. I thought this was supposed to be a complimentary service! And to make matters worse, the junior stylist who did the blow-dry didn't even do a good job. On top of everything, the redo dye was a balayage, and when the stylist started, she told me that achieving the look I wanted would take multiple appointments costing nearly $300 each time, plus an additional $60 if I wanted it blown out before leaving. She was able to do some balayage but said she mostly just needed to fix the terrible lines and blend my hair before she could actually create the look I asked for. Like an idiot, I booked another appointment because I'm getting married and wanted my hair to look good. But two weeks before my next appointment, I found out through a Facebook post (not from the salon) that the stylist no longer works there. Was the salon even planning to tell me? Were they going to wait until the last minute--or not tell me at all? The whole process was supposed to involve two appointments spaced six weeks apart to achieve the balayage look. Now, thanks to their lack of communication, I'm left scrambling to figure out what to do before my wedding. This entire experience has been a nightmare from start to finish. Their attempt to keep my business was a complete joke, and I will never be returning. read more

Pop in to get your nails done and leave happy! I can't say enough about the employees there and it has lots to offer. read more

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Staff is very friendly, professional, accommodating and talented. They do hair for the whole family -- kids, men and women. The aesthetic is very comfortable, inviting and relaxing. I definitely felt spoiled being in here for the first time. It's on the pricey side, but I feel it's worth it and I will be back ASAP! read more

I was visiting NJ and booked a massage and facial here. The massage was wonderful and the facial was the best I've ever had. Jade, the esthetician for the facial was informative and thorough. She gave me a great neck massage, facial, and left my face feeling radiant. I loved the products she used especially a foamy oxygen peroxide mask. The mask didn't sting and I could feel the bubbles in the foam "snap, crackle, and pop" as the mask worked. Jade has 29 years experience as an esthetician and if I visit NJ again I will schedule another facial with her. read more

Beautiful salon, helpful and personal team. I got balayage, manicure and brows done. My color came out beautiful. I'll definitely be back! read more

I had an amazing experience at Artistre! My hair was pretty messed up from a salon I went to before and Sarah did an amazing job making me feel like myself again. It was my first time, but they had a new location that was gorgeous inside. It's truly a luxury experience. As a new customer I didn't know, tips are cash only. read more

I've never left a Yelp review before but I had such a pleasant morning here today I have to! Everyone is so nice and happy, I felt so relaxed and comfortable. Ashley cut my hair and it looks SO good. The staff here truly puts the artist in artistre!! 10/10 read more

Artistre Salon & Spa - Haircut by Ashley - Skin Care Near Me - Mount Laurel, New Jersey

This salon is overpriced for a salon who treats their customers like crap. Higher prices are fine when they come with exceptional customer service and Artistre is lagging in this area or should I say Irene is lagging in this area. I used a gift card for an eyebrow wax and the manager, Irene said I didn't have money on the gift card. I had no doubt that there was money on the card. During the conversation, Irene stood up and raised her voice to the point where everyone in the salon turned to see what was going on. I was insulted and embarrassed! I remained calm and agreed to check my records when I got home. After I arrived home, she called to inform she made an error and showed I had money on the card. She provided a superficial apology that she should have saved. After I use the remaining money on my gift card, I will not return!!!!! read more

Michelle S. at Artistre is amazing with curly, wavy, and textured hair. My curls pop with so little effort with her cuts, and I've been to some of the expensive "curl specific" salons in Philadelphia and New York. And she does the world's best blowouts! I think they might have redone the place, because it's lovely inside. So convenient to have such a beautiful salon so close. read more

My hairdresser recently moved to this salon and I was impressed. For starters the salon is set up nicely, and their decor makes you feel right at home. The staff is super nice and will go out of their way to make sure you have everything you need. If you are looking to try out a new salon and are near the Mount Laurel area, then I recommend this place. I see Danielle and she is the best! read more

Had a really good experience at Artistre salon! The salon is very clean and I was in and out quickly. I have been seeing Allie for many years and absolutely adore her. On my last visit she gave me a great haircut and tone. I will return! read more

Allie is AMAZING! Her color techniques demonstrate true artistry resulting in beautiful blondes and brunettes at just the right level and tone to complement your skin tone. I've never found another stylist quite as talented as Allie and I've been searching for a long time. She really listens to your needs and concerns and recommends what she feels is best for your hair color and the health of your hair. I've never left the salon without a huge smile on my face - I'm always happy with my results from Allie. Not to mention her personality - we have so much fun during my appointments! My hair has improved 100% since I've started seeing Allie and I can't recommend her enough! read more

Amazing!! Stopped in for a haircut, didn't have an appointment. Chloe did a fantastic job on my hair. I definitely recommend her for any guys looking for a haircut. One of the best cuts I've had in a long time. Her attention to detail was great. The girls at the front desk were very nice as well. read more

I have been going to Jade monthly for my facials for over 3 years. The difference here is that she addresses my skincare needs from month to month as they change; with the seasons, my moods, my hormones. It is truly personalized service. I actually look younger than when I started! And the same personal service is everywhere here. I'm always greeted by name and feel welcome and valued when I walk through the door. read more

I've been seeing Ali for several years now and I'll follow her just about anywhere. The last cut she gave me is literally the best cut I've ever had. And I'm pushing 50! read more

I was told by the salon I was no longer able to be a client because they were unable to get me a stylist when my one moved on. I was mortified and had been spending large amounts of money (also overpriced) for years and when I asked how this was possible I was not given a clear answer insulting and rude read more

My first time walking out of a salon feeling confident. I went to have a full set of highlights done. I've gotten highlights done before at other salons and they never seem to get close enough to my roots. I'm very happy with how my hair turned out. From the beginning of my experience to the end everyone was polite and friendly. I truly enjoyed my time and my results and am already looking forward to my next visit read more

The entire staff here is so friendly and attentive always a pleasure to come here. My daughter and I have been coming to Vanessa for many years and she is the best !!! She recommends products to use to keep my hair healthy and shiny Thank you for a great salon!!! read more

I had a partial highlight done the other day with Ashley and she did a awesome job and McKenzie washed my hair out and toned it and she was super sweet I am definitely coming back again! read more

I love this place. All the staff are helpful and cheery. They seem to care about each other and help each other out. It makes for a very pleasant haircut, facial or massage. I can't wait to try the nail service since everything else has been so wonderful. My daughter goes here now also. Her prom makeup and hair were awesome! She goes back now for haircuts and bialage. (Sp?). You won't be sorry with any of the staff there. If you're looking for a top notch salon\spa that is welcoming and comfortable, this is your place. read more

The Product is beyond compare. I went to Tranquility prior to changing Salons because my color wasn't lasting. I'd have faded out color after my first wash! I was looking for a new place and was headed back to my old faithful places until I found my favorite stylist, Nicole was at this new salon. It's like a breath of fresh air! Open, clean, smiles and most importantly terrific color that lasts and NIcole who is the BEST! I would recommend this Salon to all my friends--actually, I already did! read more

Very clean, intimate environment. I absolutely recommend Jade..I have been going to her for 5 years and could not imagine anyone else doing my wax or facials. She is absolutely amazing at what she does. She is always professional and personable. The receptionist are always friendly and the manager is very customer-oriented. read more

Cinnamon is a fabulous stylist! She does a fantastic job, and is so meticulous when she's cutting your hair. Highly recommend coming here.

Ashley gave me the best ash blonde, as requested! This has been tough to achieve at other salons, given my naturally brownish hair. Remember to ask for the olaplex! Thanks, Ashley! read more

Wonderful Salon. Everyone is so talented and professional. From the minute you walk in the door until you leave they make you feel pampered and taken care of. The perfect place . And great cuts color facials etc. read more

I've been going to Lyn for many many years and I am always so happy with my hair. Artistre also did my hair for my wedding party and will even travel to your venue. They did an amazing job with everyone's hair. This is the nicest and most professional salon in south jersey! read more

Artistre Salon and Spa is amazing. I travel close to an hour to get here and all for good reason. The spa services and skin treatments are hands down THE BEST. Jade has been taking care of my skin for 5+ years now. She innovates the industry by providing the most up to date services, techniques and products. Her education and experience in this industry and dedication to the well being of her clients is matched by none. I can't wait to come back again. read more

I came in to get my hair cut and colored for the first time at this salon last week. I am getting married in July and my venue suggested this salon for mine and my girls updos. I was nervous because I have only let one person touch my hair for years but I needed a change so I gave it a shot. I am so glad I did! I was shocked how beautiful the salon was when you stepped inside. It definitely gives a high end vibe but still comfortable! I was immediately asked if I wanted a drink of water or if there was anything that they could get me. The receptionist was as sweet as can be. I had Lyn and my friend who came with me got her hair cut by Ashley. There were both so friendly and really made us both feel comfortable. In fact every stylist was so friendly with all the customers and you can tell they built relationships with their customers and became friends with them. They all really go out of their way to make your experience personable and they genuinely care. Both my friend and I loved our hair. For the rest of the day we pretended we were hair models. "We are 2 grown women by the way." Lyn did a complete change on me from a light patchy blonde to a beautiful auburn light brown color. It's beautiful! I have gotten compliments on it literally every day since I got it done. It's no joke! My fiancée loves it . It feels so healthy. I've never felt more beautiful! I would recommend this place to everyone! I'm so glad I found this gem of a salon! Thank you! read more

Artistre now has Jade who does the best facials and waxing. Very relaxing, calming experience and love their discount program for frequent visitors too! read more