Shout out to Josh at The Custom Framer for making our very pricy art come to life far beyond what…read moreit was. From selection to service to on-time delivery, We were 100% satisfied. Thank you Josh!!

When I was a kid living in New Mexico, my mom bought a piece of art from a man in Old Town…read moreAlbuquerque. I remember her buying it with such pride and then taking it to get framed- it was the first time I realized people valued art in that way. She kept it all these years, and just three years ago it came to me. Recently I brought it to The Custom Framer in Highland Park to be re-matted and reframed. From the moment I walked in, I felt comfortable asking questions, even with my lack of design knowledge. The process was thoughtful, supportive, and deeply meaningful. This isn't just about framing art--it's about framing memories. I'll treasure this piece in my home and someday pass it to my kids. Highly recommend.

I brought in two items that needed framing attention. In one case, the wood had split where the…read morescrews went into the frame. The recommended solution was to flip the frame. For the second piece, the frame had to be replaced. I had complete confidence that Joan had expertise and recommended the best action. The finished work was beautiful. It was an excellent experience.

This was my second occasion using Princeton Frame for less than conventional projects. The first…read morewas to construct a "frame" for a hand-made stained glass entry hall hall light, the second for a rear-illuminated stained glass art piece. The staff spent time exploring my framing options, but also offered suggestions for backlighting the piece which they didn't do. The framing was completed before the scheduled day as well.

Just to add to the review I left in October 2023, in the roughly 18 months since then Chris and…read moreMichael have continued to provide me with excellent advice, service and a wonderful selection of beautiful art for my home. I would really suggest anyone looking to add beauty to their home or office at least stop by Art Post (or visit their website) because what they offer is a wonderful alternative to the outrageous prices and narrow vision of many of the other Chicago area art galleries. Chris and Michael are not at all pushy and genuinely want you to love what you purchase. Every room in my home feels bright and cheerful and makes me smile, largely because of what I've taken home from Art Post in the past two years.

I've been to one gallery after another looking for the perfect painting for my family room. I'm…read morebummed that the hunt for a painting took me so long to visit Art Post Gallery because they have gorgeous work. I spent a lot of time examining the artwork on their website ahead of time and love how they let you search by style, size and other options that makes the art buying process a little easier. I had admired a few paintings on their site, but of course nothing beats seeing something in person. And the same paintings I liked on the site were even better in person. I liked one, Uplifting Light, so much that I asked Chris if she could photoshop it into the room I've been looking for. She said an even better option was to take it home for the weekend. She was also super helpful on what frames would work best and I loved that they could frame the painting right in their store - and she said they could hang it too! I filled out some information, gave her my credit card # and I loaded up my SUV. Turns out SUVs are good for something besides carpooling children around.. Once home I was so excited to see the painting in my family room since I was certain this was the "one." I'm so glad Chris let me try it out because while I loved the painting on it's own it just didn't work in the room- the size was wrong, the colors clashed with the colors in my room, etc. And so a few days later I sadly brought it back and handed it to Michael who was very understanding about the situation. I actually did find another painting at a different gallery over the weekend that I believe is the "one" after trying it out in the room, but I will definitely be back to Art Post Gallery when ready to find art for other rooms in my house.

The 'not so great' frame up in Northbrook should be avoided. I've been going to other locations…read morefor years and was always happy with the service. I had two orders at this location and the first order was misplaced or lost by Andy for a week or so. Ok, accidents happen - I figured they'd find it. They did eventually. but Andy was SO RUDE on the phone. Second order was a triptych. 3 pieces in 3 frames. I showed Cheryl a picture of the finished 3 pieces as I wanted them framed. When I went to pick it up, they insisted I gave them one piece. I'm not sure how they managed to mess both orders up, but I had a heated call with Cheryl who just kept saying they never lose anything and that there was only one piece. A few days later, and no call, I decided to disassemble the frame and use it for something else. and - there they were.....They had stacked all 3 pieces as one in the frame. Don't bother with this place - I went 5 minutes down the road to Artist Frame Service. They were professional and didgreat work!

This review is strictly for the whichever gentleman was working there at 10 a.m. on Friday, October…read more31, 2014. Rude. I've been a repeat costumer not only for my personal projects but very often for my company. I called to ask a question, actually I asked to speak to Cheryl (a woman who works there who is absolutely wonderful), but she wasn't there today--unfortunately. The man answering the phone asked if he could take a message, and in turn I said, well maybe you can help me, I have a question.... he said, "Sigh, Ill have to take your number down and call you back, I am the only person in the store today, and have a shop full of customers" in the rudest, most unprofessional tone possible. I stated I was a customer too and hung up. I thought, ok...fine, you don't want my business... that is your decision. Honestly I do like the work I've gotten done here, and the prices are fair (at times), but if you are going to go to this location make sure one of the wonderfully kind women at this shop are there before you risk dealing with this guy. *Lesson for that gentleman who was working at 10 a.m. Friday, October 31, 2014 - Halloween: In customer service, watch your tone, act like you want to help the customer, and just simply say, "Id love to help you, unfortunately I'm swamped as I'm the only person in the store, can I please have a number and get back to you?" Tone is everything, tone would equate understanding, and probably even empathy for you being so busy. There's ways to handle things. Get it together.

We've stopped in this gallery once in a while for several months and have seen some really…read morebeautiful, interesting paintings. Recently, we saw two that we connected with and thought would really enhance our home; we purchased them today. Nick and Barb are authentic people that have some really wonderful insights and are very personable. The paintings are unlike those we've seen in other galleries and they evoke happiness every time we walk through our front door.

I'm often in the area since I'm probably BloOuts best customer and often admire the beautiful…read moreartwork here when walking by. When a friend recently showed me a gorgeous painting she had purchased here I decided to stop in to look for a space I've been looking to fill in my family room. Cynthia could not have been sweeter and after seeing a picture of the space showed me a bunch of paintings that could work. She has so much gorgeous art in this gallery, but I especially liked Amie Campbell's work. She photoshopped a few of my favorite pieces into the room and while I loved the artwork, I didn't think they were quite right for the space. I"m continuing to search for the perfect piece for this particular room, but I'll definitely be back to look for future artwork needs.

We initially talked to the owner and his daughter promptly reached out and worked within my $5,000…read morebudget to select gorgeous pre owned traditional furniture for my law office. Everything I got is top quality at a price within reach. People get a good first impression from the furniture and I couldn't be more pleased with it. The installers were really great and the senior one had worked there for several decades, that alone tells me that this is a good company both to work for and do business with. The installer told me the story of the first time he had installed my furniture when they sold it to the original owner, and about when he refinished it when the company let the owner trade it in. Amazing. I literally searched all over Northern Illinois and Southern Wisconsin to try to find used traditional furniture and this company was the only one with any real choices in furniture. If I ever expand my office space, Second Systems will be my first call for more furniture.

Absolutely the best frame shop I have ever visited! The quality and variety of framing materials…read morecannot be beat. Kathy is extremely talented and will find the perfect frame design to bring out the best in any piece. Great local shop that I look forward to supporting.