Perfectly clean machines, floor and tables. Baskets all working well, and lots of them! Thank…read moreyou so much for keeping this spot open, we really appreciate having a laundry closeby!

Been going to Hardings laundermat for 10 yrs...it's clean and staffed all the time....when I use…read morethe TOP loaders I make sure I use HEAVY load and HOT load which brings my wash to $3.25 ...I ALWAYS got 39 minutes of use...today I went in and felt DOUPED!!!..I paid the same amount and only got 30 minutes...so...they chinsed me out of 9 minutes for the same amount of money...I thought if they do that they should at the VERY LEAST but up a sign...also..there was a dog in there not on a leash..I was very upset and hopefully soon I'll have my own washer and dryer and won't be returning

I typically give service professionals grace, but our experience with Mr. Appliance was deeply…read moredisappointing and unprofessional. Today, the technician, Skyler Mead arrived to repair our dryer. While he sounded pleasant on the phone, his demeanor shifted the moment he entered our home. My husband politely asked if he could remove his shoes , a standard request in our home. Before my husband could even finish his sentence (he was about to ask if he could wear booties), the technician abruptly responded, "I will not take off my shoes," and began citing OSHA violations, malpractice concerns, or something to that effect. There's a way to approach someone when they simply don't know the policies or requirements of a service technician. My husband was not aware that removing shoes could be an issue -- that's why he asked. It would have gone a long way if the technician had simply educated us respectfully, rather than immediately becoming defensive and rude. A calm, professional explanation would've been more than enough. Unfortunately, the tone he set from that moment carried through the rest of the visit. When my husband later tried to be kind and asked how his day was going, the technician ignored him entirely. A few minutes later, when asked how things were going with the dryer, he mumbled under his breath that he was still working and would "let us know." He made no effort to communicate clearly or respectfully. Finally, he decided to speak to me about the dryer, and told me he needed to check availability of a part. I didn't know if that meant someone would call us later, so I asked for clarification, if someone would call us back with information he snapped, "I'll go outside and make the call to check on the part." Again, the tone was unnecessarily sharp. We were simply asking for clarity, not being difficult. To his credit, his demeanor began to shift toward the end of the visit , perhaps he realized how unprofessional he had been. He apologized that he didn't have the part, gave us his card, and offered to help if we needed anything else. But by that point, the experience had already left a bad taste. It's also worth noting that both my husband and I are professionals--he is a physician and business owner, and I am a nurse--where delivering excellent customer service is a fundamental part of what we do. We interact with people from all walks of life every single day, and regardless of our personal views or how someone presents, we treat everyone with respect and dignity. That's the bare minimum anyone should expect in their own home. Unfortunately, Skyer did not extend that same courtesy. I'm not going to speculate on why we were treated this way, though I can't ignore the fact that the thought crossed my mind that race may have played a role. Whether that was the case or not, it doesn't take much to treat people with kindness and respect. Whether you're having a bad day or not, when you step into someone's home as a professional, decency should not be optional. Sadly, that was missing from our experience with Mr. Appliance.

Service next day. Ordered parts and fixed within two days. Accurate quote. Would recommendread more

Very professional, good quality work. Price was much lower than other companies Highly…read morerecommended!

From the owner: Mold Warrior is a leading provider of mold remediation and restoration services in both the…read moreresidential and commercial markets, operating throughout Southwest Michigan & Northern Indiana.

They returned my call promptly. The tech did a good job on my area rugs and furniture.read more

Carpets were wet when done. cost was too high. Carpets still dirtyread more

I requested a quote on a new central air unit from McGhee's. I ended up going with another company…read morefor the unit due to the cost difference. Even though I did that, I would recommend and can compliment Lance and McGhee's for how thorough he was and the time he took to evaluate and consider my needs. Friendly and professional service to the max.

Just had a new HVAC system installed. Brett and his team…read moredid an excellent job. They were on time, professional and friendly. The weather was horrible yet they took their time to do the job right. The cost was comparable to other local installers. I highly recommend this company

At 6:30 pm, our AC unit outside popped, started hissing and the fan stopped working. I called the…read moreafter hours line at Smitty's and left a message. I didn't expect to hear back but within 15 minutes, I got a call back and within 15 minutes after that call Justin showed up and quickly diagnosed it as a bad capacitor. He ran to the shop to get a new one, returned, installed and we were back up and running within 2 hours of the AC breaking. Great job Smitty's!!!!!! Thank you!!!!

Our furnace stopped working. Called Smitty's in Stevensville, MI for an evaluation. The technician…read moreshowed up on time and after a 90 minute long evaluation gave a diagnosis and said he would return with the part the next day. He left the furnace cover and burner cover off. The technician said that he noticed that the furnace would run with the burner cover off and left it that way prior to departing. He also verbalized that it was safe to do so. He returned the next day with a replacement blower motor and after two minutes said the replacement part didn't work and was rushing out the door before being stopped by my wife who asked for an explanation. He verbalized that the heat exchanger is likely bad and would need replacement. He said his company didn't fix this because "Trane parts are too expensive and they don't have access to the parts." He said there was no charge and then rushed out of the door. 1. Here's what bothered me. If the heat exchanger was bad, it was covered under warranty (I checked). Trane would replace the part free of charge. 2. The technician TOOK the cover for the burners and the screws (replacement cost is $302). I have never had a service company steal parts from me. After seven phone call attempts over a 3 week period, my wife finally reached the owner who stated he would address the issue. We had another company come by and evaluate the furnace in the interim. They shared that the furnace was not safe and that it shouldn't be running until the heat exchanger was replaced. They verbalized that Smitty's was putting my family in danger by blowing unsafe gases in my home. ALSO, Smitty's has not returned the burner cover and screws that they took from my home (replacement cost is $302)!! This all happened in November 2019. Smitty's still hasn't responded despite reassurances of resolution by the owner. My recommendation is to AVOID THIS COMPANY at all cost. SAFETY DOES NOT APPEAR TO BE A PRIORITY FOR THIS COMPANY. If you do use them, make sure that none of the functional components of your appliance has been taken prior to payment or departure by the technician.

VERY PROFESSIONAL AND REASONABLE. The crew works well together. Good communication. I will hire…read morethhem again. Cleaned up after they were done. Did things safely for the crew and property. Good Equipment.

Great job, had 5 trees to come down and stumps ground down. Showed up on time, and cleaned the…read moremess.

All work was performed as requested in a very timely manner. I recommend Junk Moved for getting…read moreyour stuff gone.

Mike and Jay were very responsive and took care of business in a professional manner. Very…read morecompetent. Thank you.