Every time I am there the service / food is consistently great -- for special occasions or a…read moresimple walk in sitting at the bar... Sophia delivers!

Great job on fixing our refrigerator in our RV. Very professional and reliable! Would highly…read morerecommend Extra Wrench Home and Industrial services. Scott is awesome.

American Home Shield, our home warranty company, had Diamond come and service our dryer last week…read moreafter it suddenly stopped working. I called to arrange for an appointment on Friday afternoon and they were able to schedule us for Monday morning, so that was not only very lucky, but also super convenient. I received a confirmation email and phone call about the appointment on Friday from Diamond. On Monday I was expecting Diamond between 11 am and 2 pm and around 12:30 (I think) I received a phone call letting me know that Jimmy (I believe this was his name) would be arriving in about 20 minutes. Excellent. Jimmy arrived right on time and took our dryer apart, cleaned the inside back panel of 15 years of lint (TIP: unscrew the back panel of your dryer and check for lint leaks from your dryer hose to prevent unwanted fires) and made a really good suggestion about running an extension to our dryer vent under our deck and then told me there was absolutely nothing wrong with the dryer, but the outlet or fuse box was damaged. Nuts. The dryer had to be ruled out, so this visit was helpful and Diamond was professional and polite. While Jimmy put the dryer back together we had a nice chat about new appliance technology and then he made suggestions about what we should do next to fix the electrical problem. We ended up hiring a family friend to replace the outlet and fuse box (thanks for the tip Jimmy!) and BOOM the dryer started running again like a champ. We would hire Diamond again without hesitation. They were on time, helpful and professional. Even though our problem was not resolved, it was because it was beyond their scope of expertise - electrical work - and they did everything they possibly could to help us.

$950 repair on a $5,000 refrigerator seems like a no-brainer. However, this 9 year old…read morerefrigerator still has a circuit board that eventually will go bad. The part replaced was "covered by warranty". So, $950 for 1.5 hours of labor. I'm thinking I most certainly paid for that part! Seems as though this company is not reflecting well on Whirlpools good reputation.

Had a broken oven door gasket. First talked to Mr Appliance...they wanted $179 to come out and just…read morediagnose the problem and wouldnt give a cost. Then I called Lake Effect. Lake Effect gentleman sent me to a website and the part i needed and said "it is really easy...you just snap it in and can do it yourself". Very honest. I will go here for any future repairs.

Ron is great! He's always on time, does a great job (fixed a couple of my appliances), and his…read moreservice is reasonably priced.

I typically give service professionals grace, but our experience with Mr. Appliance was deeply…read moredisappointing and unprofessional. Today, the technician, Skyler Mead arrived to repair our dryer. While he sounded pleasant on the phone, his demeanor shifted the moment he entered our home. My husband politely asked if he could remove his shoes , a standard request in our home. Before my husband could even finish his sentence (he was about to ask if he could wear booties), the technician abruptly responded, "I will not take off my shoes," and began citing OSHA violations, malpractice concerns, or something to that effect. There's a way to approach someone when they simply don't know the policies or requirements of a service technician. My husband was not aware that removing shoes could be an issue -- that's why he asked. It would have gone a long way if the technician had simply educated us respectfully, rather than immediately becoming defensive and rude. A calm, professional explanation would've been more than enough. Unfortunately, the tone he set from that moment carried through the rest of the visit. When my husband later tried to be kind and asked how his day was going, the technician ignored him entirely. A few minutes later, when asked how things were going with the dryer, he mumbled under his breath that he was still working and would "let us know." He made no effort to communicate clearly or respectfully. Finally, he decided to speak to me about the dryer, and told me he needed to check availability of a part. I didn't know if that meant someone would call us later, so I asked for clarification, if someone would call us back with information he snapped, "I'll go outside and make the call to check on the part." Again, the tone was unnecessarily sharp. We were simply asking for clarity, not being difficult. To his credit, his demeanor began to shift toward the end of the visit , perhaps he realized how unprofessional he had been. He apologized that he didn't have the part, gave us his card, and offered to help if we needed anything else. But by that point, the experience had already left a bad taste. It's also worth noting that both my husband and I are professionals--he is a physician and business owner, and I am a nurse--where delivering excellent customer service is a fundamental part of what we do. We interact with people from all walks of life every single day, and regardless of our personal views or how someone presents, we treat everyone with respect and dignity. That's the bare minimum anyone should expect in their own home. Unfortunately, Skyer did not extend that same courtesy. I'm not going to speculate on why we were treated this way, though I can't ignore the fact that the thought crossed my mind that race may have played a role. Whether that was the case or not, it doesn't take much to treat people with kindness and respect. Whether you're having a bad day or not, when you step into someone's home as a professional, decency should not be optional. Sadly, that was missing from our experience with Mr. Appliance.

My experience with Mr. Appliance was 5 star from beginning to end. From the pleasant and efficient…read moreperson who first took my call and made the appointment to the technician who repaired our refrigerator, I couldn't have asked for any better service. Ronnie, who did the repair, was skilled and professional and easy to work with. He readily diagnosed the problem and managed to work around some unexpected issues that were due to a faulty installation many years ago. The cost was perhaps a bit above what I might have expected, but the cost of just about everything has gone up in recent years so perhaps my expectation was unrealistic. And I appreciated that I was not asked to pay more than the original estimate notwithstanding the unexpected added time it took to overcome the issues mentioned above. Finally, considering the overall quality of the work done I consider what I paid represented good value. I will definitely consider Mr. Appliance for any future appliance repairs.

Ed is reliable and efficient. I've used his services many times. He can usually fix it that day and…read morefor a very reasonable price. Even turn around on ordered parts is quick. I highly recommend him.

Ed Keeter's came to my mother's home to repair her washing machine. The water was backing up on the…read morelaundry room floor. As it turned out, the drain was plugged up, but during the evaluation of the washer, Mr. Keeter broke the panel on her Whirlpool duet washer. He promised to order a replacement. It has been more than a year, and I continue to call him for an update. Today, his assistant told me that he and all of his friends have either been in the hospital or died in the last year. He did promise to have Mr. Keeter call me back today. I will see.

Don is a fantastic, old-school appliance repair man. He did s great job repairing my fridge (which…read moreI bought from Art's years ago) which I thought would need replacement. Art's no longer sells appliances, which is a shame, because they are good folks, who sold good products at fair prices - with good installation too. But if you need a major appliance repaired, in the Bridgman-Stevensville area, Don is the man to call. Very good experience with them over the years, and recently confirmed again.

LOVE ART's! I've purchased a refrigerator, dishwasher and washer and dryer from Art's Appliance &…read moreTV and they all work great. The 2 times I've had to call (oven, washer) "Art" has been able to identify and FIX the problem over the phone. BTW each time it was human error (ME)!!! They are friendly and stand by their products. They respond quickly to service calls (very old window air conditioner) and offer alternatives to keep costs down. They are 5 starts in my book.

Do not use this company. they do not know how to fix anything. they are rude and unable to…read morecommunicate. they have been to my house to fix a brand new fridge four times now that was not cooling and they have not solved the problem. find someone else!

I can't say enough about the determination and integrity that Jim from All Pro Appliances in St…read more Joe MI delivered on my stove repair. The manufacturer had discontinued the part needed but failed to let him know what the new part sku# was. He was determined to find out even calling another collegue who specializes in the particular stove. Kudos to you Jim!!!

Needed my RV roof conditioned with a silicon based coating. He did a wonderful job. Charged less…read morethan the quote because it didn't take as long as he thought it would. Was on time and ready to work. Honest, reliable and conscientious. Highly recommend.

From the owner: Red Arrow Handyman is a family-owned and operated business. Growing up with a dad who was a…read morehandyman, David has spent his whole life working on everything from new construction to 120 year old remodels. There is likely no household job he hasn't tried at least once. His experience and ability in performing household tasks will give you confidence that whatever work he does at your house will be done the right way. His work ethic and honesty will give assurance that you and your home will be treated fairly and respectfully.