My fiancée purchased a 2022 Chevrolet Silverado on March 30, 2026. The very next day, the check…read moreengine light came on. We immediately contacted the dealership, and they asked us to bring the truck in. They told us the issue was related to the spark plugs and that it had been repaired. A few days later, on April 6, the check engine light came back on. Once again, we contacted the dealership and brought the truck in for repairs. This time, they replaced all of the spark plugs and assured us the truck was fixed and ready to go. On June 9, less than three months after purchase, the check engine light came on for a third time. This time, the truck also developed an engine knock. We immediately contacted the dealership and were instructed to bring it in right away. After six days of repeatedly calling for updates, we were finally told that the problem was likely a camshaft or lifter failure. At that point, the dealership informed us that they would not cover the repairs and that we would be responsible for the cost because we did not purchase an extended warranty. While we understand that we did not purchase an extended warranty, the truck has had ongoing mechanical issues since the day after we purchased it. We reported every issue immediately and gave the dealership multiple opportunities to properly diagnose and repair the vehicle. We are a family of five with two working adults, and having an unreliable vehicle has created a significant hardship. What is most frustrating is that the dealership worked on the vehicle during the first two visits but is now refusing to assist when a more serious problem has been identified. We believe the vehicle either had a pre-existing issue that was not properly diagnosed or was not thoroughly inspected before being sold. We have repeatedly attempted to discuss our options with dealership staff, but it has been extremely difficult to get clear answers or assistance. On June 15, we went to the dealership in person seeking help. We were asked to wait in the lobby for someone to speak with us, but no one ever came. Instead, employees remained in the office while we waited without receiving any assistance. We are disappointed with how this situation has been handled and hope the dealership will take responsibility for addressing a vehicle that has experienced recurring problems since the day it was purchased.

I saw a car online that I was interested in and emailed them. I texted and emailed back with…read moresalesman Juan Perez. He was upfront and sent me photos of the car. I told him I lived several hours away and would want to do as much online as possible if I were to come down and see and maybe buy the car. Juan told me there were some issues with the car so I would not be surprised with them if and when I were to go there. Eventually, there were enough issues that I decided not to go further with the car. To me if there were issues with the car (Ford product) and the dealer was not willing to fix it, then it must be pretty bad or $$$. I never met with or talked to Juan in person or on the phone but he was helpful and no pressure. My only complaint would be that there was never an advertised price for the car and Juan never gave me an answer when I asked him what the price was.

I just want to share a really positive experience I had at the Keller Service Department last week…read more. Prior to doing business with Keller , I was really traumatized for having such a bad experience with Fresno Mitsubishi service department a few years ago(2024) when I had the unfortunate experience of completing a 16 hour shift and finding my car dead in a the parking lot of the State Hospital . After my car was towed to Mitsubishi of Fresno it rotted in a parking lot for 4 months with little to no communication and a very mean woman who did not want to help me was my only point of contact . I swore in that moment that I would never again fall victim to that business and I did not go back to them for a new car . My experience at Keller was the complete opposite. Vanessa was caring , went above and beyond to help me with my service issue and I didn't even wait 24 hours until it was resolved . She made it very clear my business was valued and had genuine concern for what my needs were . I highly recommend this business . Good service is dead, but not at Keller . They take care of you and treat you well and truly go beyond standard expectations. I think I'll stick with Chevy for now on . I suggest you do too . Thank you Keller for taking care of me. Thank you Vanessa . Keller give this woman a raise ! She takes care of your customers and keeps them coming back .

I'm pretty disappointed with the experience I had with the service department at Kellar Motors. I…read moredropped my vehicle off at 9:30 AM expecting it to be looked at within a reasonable timeframe. After waiting 5-6 hours, my car still had not even been serviced. When I asked about the delay, I was told that I needed an appointment, even for a simple oil change. This was frustrating because that requirement isn't posted anywhere in the service department or on their website, so there was no way to know that ahead of time. What made the situation worse was that I didn't receive any updates during the entire time I was waiting. If appointments are required, especially for basic services like an oil change, that should be clearly communicated to customers up front so they can plan accordingly. I hope management looks into this and improves the communication process for customers. I'd be happy to update this review if the situation is addressed.

Our sales rep Dom made this a pleasant visit. Super friendly interaction throughout made us feel at…read moreease without any stress added to a usually daunting experience. He went above and beyond to ensure our needs were met and made sure we got the best deal! Highly recommend working with him if you are in the market for a car. Thanks, Dom!

Very disappointing experience…read more I visited this dealership twice to look at vehicles that were not actually available. During my most recent visit, the team ran my credit before even confirming that the vehicle was still in inventory. As a result, I had a hard inquiry on my credit report for no reason. To make matters worse, I have been requesting the financing details for quite some time, including the interest rate and the terms I qualified for, and no one has provided that information. If you're going to run a customer's credit, the least you can do is communicate the financing results. The lack of organization, communication, and respect for the customer's time has been extremely frustrating. This is not the level of service I expected from a Hyundai dealership, and I hope they improve their processes so other customers don't have the same experience.

Seamless from start to finish! Great selection ; sweet rides and fully accommodating staff…read more Go see Nelson out there...he's a good guy; patient and gets it DONE! Do yourself a favor and if you are financing, do the online application...Saved an inordinate amount of time. Leonard, Stephen and Abel have been fixtures in this locally owned business for decades! Support them! They are the gold standard!

had a great experience buying a car from Hanford Auto Sales. There was no pressure or stress. Their…read moreprices are reasonable and an extended warranty was on offer, too, for extra peace of mind. Nelson and Abel in particular were extremely patient and helpful in the entire process- before, during and after the sale. They advertise they have been in business for 30 years. They treated me with respect and care and they must do that with a lot of customers. From my experience, it explains their longstanding time in the community.

Took care of me . Made it easy for me to buy my first car . I am glad I trust them . I love my car…read more!!

Chris was VERY help helpful and amazing. we needed a car asap and Chris helped us with finding a…read morecar within our price range fast.

Nice staff but business nice. Took way too long. Will quietly add Lowjack, auto warranty, and paint…read moreprotection. Pay attention if you don't want it. I do enjoy my car and felt the price was avg. Staff was professional.

New to Lemoore and needed an oil change for my Ram. Sager scheduled me a same day appointment (oil…read morechange, tire rotation, and recalls). Luis (sales advisor) in service department and Luis (sales manager) and the entire staff are incredible. Everyone was professional and friendly, and I am very pleased with this dealer. This will be my go-to dealer to get my vehicle serviced. I highly recommend any and all active duty military to give this place a shot if you need your vehicle serviced.

I was recently tboned and had to deal with the stress of buying a new vehicle. Everyone knows how…read morestressful the process can be but Jorge and his team were extremely helpful and took away all the stress. Although I missed out on the 4Runner I wanted I was still blown away by their service. I can't recommend them enough. Thank you for all the help.

We came, we saw and we conquered!!! I love that this is a family business and you can definitely…read moretell. He treated us like family and the process was the fastest car buying experience that we've ever encountered. Happy birthday Sir!!! Thank you for a great experience.