Were do I start. I have no complaints about the service that was given to me but when it comes to…read morethere billing department an F-. I was being billed when they were supposed to be billing the VA. Per the lady who was in charged of billing, she keep telling me that VA was supposed to provide an authorized number. If it wasn't for Eliza who is a medical assistant there, I don't know what I would have done without her assistance. After months of going back and forth with the lady in charge of billing, Eliza took the time to help me out to resolve my problem. Was not her job to resolve my problem but with one call, she resolved it by obtaining the authorization numbers that I needed. Eliza has gone above and beyond her job description and she should be rewarded with a raise or a letter of appreciation from her management team for being an outstanding person.

I came in for a reoccurring problem that I had previously been put on steroids for. The woman came…read morein , steamrolled me and did not allow me to speak at all. By the time she finally asked me what I thought, she had her hand on the door and was halfway out of the room. I don't even know who this person was that I'm complaining about because she never had the courtesy to introduce herself. By the end she wanted to set up a telehealth meeting to be seen the next week, although "she doesn't think there is anything". They set up an appointment and then after I left the office, they cancelled the appointment online. All in all, they were unhelpful and didn't listen to me and then also sent me 12 emails overall! I would never use this place again.

I was there today Saturday at 1pm, 3 people are waiting and…read morethe lady at the reception didn't accept me, saying they are busy and directed me to Emergency. She also told me they close at 4pm another lie they close at 5pm. My Second bad experience here. It's terrible service.

Switched from Sutter Health to Kaiser 1.5 years ago and I've regretted it ever since. When my…read morefamily and I need medical care by Urgent Care, it's impossible to schedule an appointment. The advice nurse is useless and said that walk-ins to Urgent Care is discouraged. Most likely because they will require me to get an appointment that can't be scheduled. Will be switching back next year.

So warning, there's a ton of construction happening here, so read the signs carefully while looking…read morewhere to turn, which lanes are closed. We just went to pick up our medication, and going to Pharmacy 3 inside the medical center, was easy and fast. The other pharmacies are by the outside entrance, and with all the construction happening, it's more hullabaloo than I'd like to deal with. So park in the garage across from Pharmacy 3 and walk across, to save time and headaches. The pharmacist was helpful and answered all our questions.

I'm writing specifically about my experience with the X-ray department at Kaiser. I was quoted a…read moreone-hour wait time but currently waiting over two hours - and counting. When I checked in with the receptionist, she said that patients were being prioritized based on age rather than urgency. That approach feels backwards--while I completely understand prioritizing patients with more serious conditions, it's frustrating when scheduled appointments are significantly delayed without clear reasoning. If delays are unavoidable, there should be better communication or a system in place to keep patients informed. Everyone's time matters, and clearer expectations would go a long way in improving the experience or making use of time more productively.

This place is the worst I've ever been treated. The staff wants to care but are too busy to…read moreprovide reasonable service. The dr tells me she has so many other patients and has no time for me. I call in with no returned msgs. I msg them on MyChart but they never read their msgs. They have no concept of customer service or communication. Turn around and run. Do not go here.....

Highly don't recommend this place for any health or dental check up…read more The place is unorganized and the staffs/docs are all slow at this location. We have scheduled two appointments here and both times we had to wait 50-60 minutes past out appointment time... To sum it up this place sucks! Do not schedule or bring your kid or pregnant wife here because it's a waste of time... How can it be 60 minutes past schedule time? Lastly, you know what's funny? After waiting 60 minutes past our appointment and when they call you in you have to wait another 20-30 minutes in his office before his/her lazy slow as walks in... From the front end staffs to the inside where you get seen by the docs they are all trash...

this place sucks, If you need help... look elsewhere…read more The place is generally dirty, you practically get napkins and tissue paper for a pillow and blanket. And actually getting discarded is a nightmare. Some people I was in there with have been there for months and didn't even change clothes.

I could write a book about this shithole. They did permanent damage to me. In my opinion, this…read morefacility should be investigated and should lose their accreditation and license. During my 8 days there, I had 3 different psychiatrists because the turnover was extraordinary. I'll put it this way. It was the only time in my 69 years that I woke up from a nightmare and was in a worse environment than in the nightmare.

Dr. Newman is an experienced physician who has been able to diagnose my health issues after many…read moreother doctors failed. He pinpointed my source of debilitating headaches (borderline hypertension) and within 2 weeks of blood pressure medication, my headaches were gone. He is well-read on the latest medicine and takes into account family history, and current health concerns, before prescribing action. In a separate issue, Dr. Newman's vast network of physicians enabled him to refer me to a surgeon who specialized in a relatively uncommon procedure I required. I trust Dr. Newman and his experience. If you value substance over style (I personally like his style) then Dr. Newman is the go-to physician for you.

The staff here were polite and helpful, got me checked in quick and answered my questions without…read morerushing. The doctor took time to go through my history, asked some questions and explained what they thought might be going on. They didn't push anything but gave suggestions that made sense. I liked that they were clear but not overcomplicated. Felt like they actually listened and didn't just go through a checklist. It's a clean place and everyone looked like they knew what they were doing. I'd probly come back if I needed to follow up or just for regular visits.

This vocation Dr Bunyaviroch provided me with different diagnosis than emergency Dr and MD with no…read moreempathy. He was annoyed with degrading attitude. I told him I am in pain and he send me to work next day . No acupuncture, no pain medicine , no special belt to wear . I wasted my time there and I am not going to work tomorrow and will be off and will be resting and he can go back to school. Requesting for different Dr but my request was denied by manager

Gotta update and upgrade my previous review to 5 ***** now. The staff here is amazing. They are…read morevery structured and somehow streamlined the check in process to be far more efficient than it previously was! The only issue I had with this place was the wait times, which have severely come down even when they are busy. Of course I understand occasionally getting swamped and the odd emergency here and there... The last time I was treated by Dr. Potter. I am currently under the care of Dr. Fulton Chen, MD. Thank you sir for your excellent bedside manor; very caring, communicative and easy to talk with. A very big Thank You doc! Absolutely Brilliant! My leg is progressively getting better...leaps and bounds from where I was... Come on down and see a real doctor that actually cares about your well being and treats you like a human being instead of going to those crappy workers comp clinics. You only have one life...why not try to live the best possible one...

Super nice doc, explaining my issues in detail and taking the time to consider treatment options…read morewhich were a bit complicated as some interfered with a clinical trial I was on. He also speaks German, which in my case was nice to speak to someone in my native language.

0/25/23. Doctor gave my mama injection into her knees with arthritis pain. Remains to be seen the…read moreresult of pain relief. Doctor gave us an estimate of my mom's MRI, and said that surgery is not necessary yet, and offered to try first the injection, the gel that covers cartilage that generates the pain. Thanks , Doctor Folger.

On July 24, our family had to make the heartbreaking decision to say goodbye to our 16 year old…read moredog, Sophie. She had stopped eating and drinking for weeks and had recently begun having seizures. As difficult as it was, we knew it was time to let her rest peacefully. Before bringing her in, I called MedVet because this was my first time going through the euthanasia process. The woman I spoke with was incredibly informative and compassionate. She patiently answered my questions and even provided a price range so we knew what to expect. When we arrived at the emergency hospital emotional, they assisted is right away. The registration process was quick and easy, and Sophie was taken back for an evaluation within just a few minutes. Soon after, we were escorted to a comfort room where one of the veterinary assistants gently explained that the doctor agreed it was time to let Sophie go. Once we made the decision, the staff brought Sophie back to us and gave our family all the time we needed to say our goodbyes. They even gave us a button to press whenever we were ready for the doctor to come in, which allowed us to move at our own pace without feeling rushed. When we were ready, the doctor came in and was incredibly kind and compassionate. He carefully explained each step of the process before administering the injections. Although it happened quickly, it brought us comfort knowing Sophie was no longer in pain or suffering. Afterward, the doctor respectfully took Sophie and explained the next steps. Every staff member we encountered treated us with kindness, compassion, and genuine empathy during one of the hardest moments our family has ever experienced. About a week after Sophie's passing, we received a handwritten condolence card in the mail. It was such a thoughtful gesture that meant so much to our family. I cannot thank the team at MedVet enough for the care they showed Sophie and our family. I highly recommend MedVet to anyone facing such a difficult situation. They made an incredibly painful experience as peaceful and comforting as it could possibly be.

One of the worst veterinary care place that you can come across. My primary vet asked that my pup…read moreget an ultrasound for her health issues. It is not an emergency. My primary vet submitted an online form for her outpatient admission. Then, it goes to a dead end. I had been chasing these people over a week to setup an appointment and all I get is "we cannot access the emails with the radiology department" and they will give a call and this call never came. When I mentioned that no one is calling me back, the audacity of these people to say then bring your pup to the ER - like why? My pup is not in an emergency, why these shady people are pushing patients to come to ER - so you can make some extra bucks. Please go get a life and do a decent job in what you care to do. I will never recommend this place. Take you pup to a place where they give a damn.

I hurt myself during work, the pain was so bad it even hurt to walk. I made an appointment and was…read moreable to be seen the same day! Dr Mike heard out every detail of my injury and asked about any previous injuries aswell. After the first visit I felt the difference! After a few more visits I felt like new. The care and attention to detail I received at Dynamic Chiropractic is unmatched. Thank you Dr Mike and Staff. I would definitely recommend this place to anyone looking for a chiropractor!

Doctor Mike is very through without being asked. He helps…read moreyou everywhere you need to be treated, even where you didn't know you needed to be treated. Until you leave his office thinking how much better you feel, that you didn't know could be felt. I always leave his office feeling that way for the last eight to ten years i've seen him. Fees are reasonable and no pressure for x-rays or MRIs.