Took my puppy there and received great, honest care. I appreciated that they did not take advantage of our situation and were very sympathetic. Highly recommend! read more

In the very early hours of 2/19 our German Shepherd Hopper tragically passed while we were out of town. My father and brother who were caring for him brought him to MedVet around 4AM. I cannot begin to explain the amount of empathy and care their team gave to my entire family in this process. Since our baby was 100+ pounds it was hard for my elderly father to help carry him. In response to this their team was waiting for Hopper with a gurney and took over to make the whole process somewhat easier on us. Even being away, they let me do some of the paperwork over the phone so our family did not have to be there longer than they needed to be. My father told me about how exceptional their crew was that night and how much compassion they had for Hopper and our family. If you were working the day of 2/19 around 4AM, your kindness truly touched us and made us feel safe leaving our baby in your hands. I can't begin to thank you enough from the bottom of my heart. read more

MedVet Silicon Valley - Veterinarians Near Me - San Jose, California

They're the same price as sage- go to sage. 1) they first told me of an issue for my dogs liver being on the right side and then later on the left side. How do you misread an MRI... 2) front desk staff were speaking to someone who over the phone who was making arrangements for a deceased pet and upon hanging up, the receptionist rolled her eyes and said something dismissive. 3) my records were sent to the wrong vet delaying prescription refills 4) I wasn't given all information regarding my dogs health and had a game of telephone with my primary and med vet. I have never had such an experience with SAGE and this was my first time going to medvet and the last. read more

am so genuinely disappointed and frustrated with this establishment. I took my cat in to see a vet on April 9th and met with Dr. Letsinger at the time. After some initial tests were run, I was informed that, in order to understand why my cat was not eating and was vomiting his food when he did eat, an ultrasound would be needed. Long story short, $2,000 later, I was told that a deeper analysis was required via a biopsy. They did not have any open slots for this procedure for two weeks, and I was going to be on vacation during that time. Dr. Letsinger had prescribed an anti-nausea medication for my pet, but it was only a supply for a few days. She mentioned that if I needed more medication, I should let her know. I went on vacation for two weeks. My pet seemed back to himself again, so I felt comfortable leaving. I called them today, May 2nd, to schedule the second procedure and also let them know that my pet had started showing the same symptoms again. I asked if they could prescribe the anti-nausea medication once more. I was told that the only way they can prescribe a refill is if I bring my pet in again. This feels like a deeply frustrating and unfair policy, and it's difficult not to see it as driven by profit rather than care. I am honestly very disappointed in how this was handled. read more

I came to MedVet on a Saturday evening when my 23‑year‑old cat suddenly took a sharp decline. She had been here once before over a year ago, but the care that helped her live another 14 months came from her regular veterinarian- not MedVet. Still, I remembered this place being kind, so when things became urgent, this is where I went. The lobby was clean and quiet, and the staff made a good first impression; friendly, professional, and gentle in their approach. There's also a computer screen in the lobby that shows your pet's place in line based on priority, which really helps you understand where you stand. Just keep in mind that if your pet isn't Priority 1 or 2, the wait can be long. I arrived around 5:45 p.m., and because true emergencies kept coming in, we weren't taken in until about 8:30 or close to 9. It was difficult watching the time stretch, but I understood that the pets being rushed in needed immediate care. Even with the long wait, every interaction I had was kind and respectful. When we were finally brought back, the vet walked me through everything with clarity and empathy. They didn't rush me or make me feel like just another case. When it became clear that letting her go was the most humane choice, they handled the entire process with so much dignity and compassion. Dr. Zara Thompson helped Cleo pass peacefully, and I'm deeply grateful for the care she showed both of us in that moment. A few days later, I received a handwritten condolence card in the mail. It was a small gesture, but one that meant a lot during a painful time. MedVet may have long waits when emergencies come in, but the compassion is real. They helped my girl pass gently, and I'll always appreciate the kindness they showed on such a difficult night. read more

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Today I had to euthanize my 17 year old baby girl, Zoey. She was a beautiful Tortie and much loved by the whole family. The folks at MedVet were wonderfully warm and understanding. The Doctor who assisted was Allison Lever. She had so much empathy for our loss. I felt like we were not just another case when in fact, we were just another case. I highly recommend MedVet Silicon Valley. read more

We had another incredibly AMAZING visit here at MedVet Silicon Valley! I called ahead to speak to a staff member to determine if we should bring our pup in or not. Based on her symptoms, it was determined that she should be brought it. (NOTE: ALWAYS CALL AHEAD. Speak to a staff member. Give them your info & they'll check you in OVER THE PHONE, so all you have to do once you arrive is just let them know you're there!) The Dr was amazing & did *not* push unnecessary procedures & was very honest that she did not believe she needed them. However, still let us know that if we wanted peace of mind, we had options. (THIS IS HUGE! Many vets will push unnecessary treatments. This DOES NOT HAPPEN HERE! The dr's are HONEST & SO thorough! ) It is a 24/7 *emergency* vet clinic hospital. Just like our human ER's, patients are triaged & then seen in the order of gravity making every effort to get to everyone as quickly & as safely as possible. YOU MIGHT HAVE TO WAIT. (Keep your expectations realistic, and have empathy for those who have serious, life-threatening injuries or conditions. ) (We spend 8hrs @Kaiser ER & don't bat an eye. But wait an hour to be seen & some people become impatient. This is unrealistic. ) The staff are making EVERY effort to get you & your pet in/out as efficiently as possibly. Because this IS an ER for pups, your exam fee is going to be more than you would normally pay at your family vet. (This is true for us humans too.) However, I think their exam fee of $220 is ABSOLUTELY WORTH EVERY SINGLE PENNY & WE WILL CONTINUE TO PAY THIS WHEN OUE PUP NEEDS AFTER-HOURS CARE! This is an absolutely AMAZING ER vet! The staff are SO friendly too! They're there to help you & your pup! This is our go-to ER vet! read more

MedVet Silicon Valley - Outside the facility - Veterinarians Near Me - San Jose, California

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We took our dog here after she was attacked by another dog and had a puncture wound, and we were pleased with our experience. We called MedVet to let them know we were on our way and were quickly checked in once we arrived. All of the people we worked with that day were very kind and empathetic. We waited about 45 mins to see the vet technician and then another 45 mins to see the vet. We were given an estimated cost for the procedure and paid the deposit, but the actual cost ended up being lower than estimated (which we also though was a fair price). We dropped our dog off for her procedure and came back to pick her up almost 5 hours later. It felt like a long time but we understood the triage system and that our case was less critical than other cases. The facility was clean and had ample parking. There's a vending machine and coffee machine while you wait. Hopefully I won't have to come back again but I know we'll be in good hands if we ever do. read more

Recently, our grey cat has also been seen by MedVet for their ICU and Neurology team for seizures. Sadly, but she is getting better! They let me visit her in the back and comfort her at night --which was helpful for me. read more

We'd like to give a huge shout out to the surgery team at MedVet Silicon Valley, especially Cassie and Dr. Yeh. As anxious pet parents, we truly appreciated how the team helped put us at ease throughout the entire process of Eleven's knee surgery. Everyone was incredibly supportive, patient, and generous with their time. I called several times during the week with questions, and Cassie was always kind and thorough, carefully walking me through everything and making sure I felt informed and comfortable. Eleven is recovering well and doing great. We're so grateful to the whole team for their excellent care and compassion. Thank you so much! read more

I never leave reviews, but this one truly felt necessary. On New Year's Eve 2025, our beloved kitty of more than 15 years, Purry, crossed the rainbow bridge. From the moment I walked into MedVet, we were met with nothing but professionalism and compassion. Purry was taken back immediately and treated right away. Every single person we encountered, from the front desk to the doctors and staff, was kind, and incredibly sympathetic to our family during the hardest moment. They allowed us to be with Purry while he was being treated, which meant everything to us. It gave us the chance to say goodbye, and I will forever be grateful for that final moment, his last little "meow" as he stood on his front paws while I told him it was okay to go, that we loved him, and the chance to leave his favorite toy with him (a scent of home/love), his red fishy. After Purry passed, MedVet provided a private, comfortable room so we could take our time and say our goodbyes. When we were ready to say goodbye for the last time, we asked if Purry could keep his beloved red fishy. We were told the crematory would likely discard it, but it still felt right knowing he had it with him at the end. Throughout the entire experience, MedVet was professional, caring, and respectful, exactly what anyone would hope for during such a painful time. Just a week after his passing, I received a condolence card in the mail. It was so beautifully written and showed how much MedVet cares. I don't remember everyone's name that night, but I want to thank Michelle, Dr. Wang, Mia, the night shift doctor, another staff member who was very pregnant (I wish I remembered their names), and thank you to all the people working behind the scenes whom we never met. If you ever need emergency care, MedVet on Santa Teresa is truly the place to go. They treat both you and your pet with kindness, dignity, and professionalism. Exactly one month later, on 2/1/26, I received a call from MedVet asking if we wanted Purry's red fishy back. I never expected they would still have it after being told it would likely be thrown away. That call was such a blessing, bittersweet, but incredibly thoughtful. Purry adored those red fishies. Every year Santa brought him a new one, and he would lick them until they practically disappeared. That red fishy is now home, resting with his collar and his other cherished items. It's a small thing, but it speaks volumes about the care and compassion MedVet shows, not just for animals, but for the families who love them. read more

MedVet Silicon Valley - Purry - Veterinarians Near Me - San Jose, California

The front desk staff is really nice and the doctor, at first, made me feel safe and that she cared about my thoughts. I first came to this office years ago when my labrador passed away and the staff at the time were amazing. I really thought this place was great, but I think this place is only great when your pet is dying or has passed away. Upon my recent visit, I just think it is kind of crazy to jump to euthanizing my dog because I said I couldn't afford to let my dog stay through the weekend since they couldn't figure out what was wrong with my dog. I also think it is crazy that when I said I want to bring my dog home, to then try to further pressure me to euthanize under the guise of "I don't want you to witness him dying." I have been there when my first dog died and I rather they pass away at home in a familiar place. So far, my dog has been recovering fine and it breaks my heart that I was told that I should euthanize if I didn't want to go with their suggestions. Also, I had noticed when I got home that they had shaved my dog's leg a little too closley and it caused a razer burn. Now I am just thinking about how traumatic it was for him back there. Based on other comments and my experience, it just feels like as long as you're willing to pay then you will receive the best care, but as soon as you say no to something then it is immediate "maybe you should euthanize" read more

I took my very sick dog in and every single person that I interacted with was kind, patient and knowledgeable. The vets, technicians, nurses and the front desk staff helped us get through this terrible situation. You have to be prepared to spend many, many hours waiting. It can also be very expensive. My pet insurance really helped. Nobody wants to go there but I am so glad they were there. read more

I don't know how to thank everyone at MedVet for taking care of my Beagle during an emergency. Everyone was absolutely kind, caring and professional. They took the time to get his information and kept us in the loop every step of the way. They also worked with us as to not do more testing than they needed to for our boy. The service they provided was exceptional. It's not the first time I bring a dog here. My previous Angel had an enlarged liver and cancer. MedVet took great care of him as well, as we sadly had to put him in hospice care. Thank you everyone at MedVet for being so wonderful and knowledgeable, especially for being so loving to Buddy this month. As his normal Vet is in San Bruno, we weren't sure where to take Buddy, but so glad we could take him to MedVet as we visited my parents close by. They even sent us an email later that week to ask how he was doing! I wish you all the best, you dear angels. read more

Had an emergency situation with my cat and felt like they handled it appropriately. It's not cheap of course, given that they perform emergency vet procedures. I felt that they weren't milking it for the money and the vets were very informal. Prepare to spend a lot of money for an emergency but at the end of the day, they saved my cat's life and I'm forever grateful. The money was well worth their services in my opinions. read more

I don't know where to begin with this review. Back in June, our sweet 14 year old Bella became gravely ill. In the months prior, she lost a lot of weight, we thought this was just due to her older age. However one day she stopped eating, drinking and was isolating herself. We feared the worst and decided to find an emergency vet for her to be seen as soon as possible. From experiences in the past, when older pets get suddenly sick, some vet hospitals go right to the path of euthanasia without finding a cause, they give up too easy.. This wasn't the case with Med Vet. After a quick assessment it was clear she needed immediate ICU care. From this visit, we learned that Bella has thyroid disease, as well as some other issues that arise with old age cats. After meeting with the doctors that treated her, we can up with an excellent medical plan. All was well up until a couple weeks ago when Bella began vomiting, we once again rushed her to MedVet where she was seen and admitted to ICU for 3 days. For her entire stay, she was treated very well by all staff. They did everything in their power to ensure she was in good hands, they even kept us up to date with the status of her condition every morning she was there. They encouraged us to come visit her whenever we wanted 24/7 and were patient every time we stopped by. By some miracle (and AMAZING medical care) she was discharged and has made a full recovery. She has gained her weight and muscle mass back, she's stronger than she has been in years.  We are so grateful to the entire MedVet team, especially Dr. Brassard. Her expertise and compassion made all the difference in Bella's recovery. Bella is now thriving, and we're hopeful for many more years with her. We also want to sincerely thank Dr. Thompson, Dr. Reich, and Dr. Good, along with the ICU nurses for your dedication and for never giving up on our sweet girl MedVet provides exceptional care,  I wouldn't hesitate to recommend it to anyone in need. read more

MedVet Silicon Valley - Bella June 2025 - Veterinarians Near Me - San Jose, California

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Snow was admitted to MedVet from our Primary Vet after we got news of her condition. She was with them for over half a week and the staff did so well with keeping me updated every single day! Dr. Reich and Dr. Brassard provided me with everything I needed to know and were extremely professional with their word. The doctors and vet techs were all so friendly and showed so much compassion for us. Exactly what you would want when your fur baby is in the ICU! The vet techs I've had the pleasure of working with were all so helpful and knowledgable. All my visitations while she had her stay felt so comforting. I also wanted to express how nice it is to see everyone happy to see Snow when we visit! They love her there so much and say she reminds them of Wishbone. We are still going in for rechecks almost weekly, but whenever I have a question or concern, no matter the time of day, someone is always able to help us! I'm so grateful for everyone there because I can still wake up knowing my Snow is still by my side. I'm still praying and hoping for the best in the coming years with her. read more

MedVet Silicon Valley - Snow the Jack Russel Terrier! - Veterinarians Near Me - San Jose, California

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TW: Pet Loss. Unfortunately my experience with this place was for a sad reason, but I wanted to take the time to say how wonderful they were throughout it all. I've had the fortune problem of having a lot of pets through out my life time, I have experienced the sad event of putting them down quite a few times, but this experience was my in laws and husband's first time. While it all happened so quick so I don't remember the exact people who helped us, everyone we dealt with were so kind and compassionate. They walked us through the process with grace and offered the family the ability to experience their grief without judgement or rushing us. Even as we encountered some issues with the ashes due to a mix up between the family, the staff sorted it out so we were able to get the outcome my husband wanted. Going above and beyond for us. Making sure the issue didn't take add extra stress for us. I cannot thank the staff enough for making this sad event a smooth experience. RIP Noodle. read more

Two weeks ago, my dog suddenly got very sick. She vomited with blood in the morning, then again in the evening. We rushed her to the ER vet. They ran bloodwork and pressured us to do X-rays. All looked "normal" except one blood marker was significantly elevated -- but they ignored it. They gave her sedation (for X-rays), anti-nausea injections, and sent us home with a bill of about $2,000. Over the next few days, she got worse: refusing food, severe diarrhea every 20-30 minutes, losing 2-2.5 kg, eventually almost unable to stand, super lethargic. We brought her back to the same ER. They admitted they didn't know what was wrong, gave her another anti-nausea shot even though she wasn't vomiting, then pushed us toward an ultrasound. And they pushed us to do it immediately. Again - pressure from them, talked about how it could be serious. After it came back "normal," they aggressively pressured us to pay for a very expensive Addison's disease test. We declined. We also asked for just 1 anti-nausea pill, but later discovered they billed us for 3 (the same cost as an injection). Before this, the doctor whom I have spoken to were really rude and forced me to do injections without any justification. Just because 'I think we need to do it'. When I asked why and refused, she acted unprofessionally and aggressive. When we picked her up after they kept her from 8 AM to 5 PM, we were horrified: She had not been given water all day, despite having nonstop diarrhea and dehydration. When we gave her water, she drank an entire bottle instantly. She was covered in feces, clearly left in her kennel without being taken outside. The final bill was higher than what they originally quoted, with extra items added. In total, we paid ~$4,000. That same day, desperate, I called another clinic. The vet there immediately said parasites were the most likely cause and asked us to bring a stool sample. He checked it under the microscope on the spot -- parasites confirmed. He prescribed antibiotics, probiotics, and GI food. Total cost: $42. Within one day, my dog started improving. Within three days, she was back to her normal self, regaining weight and energy. So now: The ER clinic charged us over $4k, ignored the obvious parasite indicators in the initial bloodwork, denied her water while hospitalized, kept her in unsanitary conditions, and forced us for unnecessary and expensive tests. Another clinic solved the problem in 15 minutes for $42. read more

MedVet Silicon Valley - This is how they say "we walked and clean your dog" - Veterinarians Near Me - San Jose, California

I was a little scared to come to MedVet, just because of the reviews it has but, I'm glad they are open 24/7 & they were able to help my dog broken leg , they put a cast and X-rays and saw everything was okay for him to go home , The receptionist was super nice and explain the aftercare at home.. overall happy with the experience . read more

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I was up early and wanted to spoil Heathy w/ a breakfast Christmas treat. When I saw his face and noticed his watery eye, I knew I need to take him into be seen right away. I called. I know that this is an ER vet, so appts not required but I told them the situation. They knew I would be heading over w/ my cat. Got there. No matter how many times I have been in that plaza, had no idea MedVet existed. It's in the same plaza as Grocery Outlet. Because I saw no cars and no one in the waiting room, I thought to myself "no wait." Staff at the front were really nice and check in is via a form on your phone (you click on the link from your text message). Cell service is spotty for AT&t users, but they do offer free WiFi. While I was filling the form out, staff told me that either I would need to wait 3hrs (till 10AM) or come back in 3hrs because there wasn't a vet onsite to exam my cat. They offered to take Heathy in, but I declined. I did not submit the form. I called Sage and the other MedVet location in Campbell and decided to leave. I do not want to stress my guy even more, so I thanked them and headed to their other location. If staff told me on the phone that they didn't have a qualified professional to exam Heathy then it would have saved me time. I drove all that way for nothing. I personally would never return but thankful places like this remain open for emergencies for pet owners. read more

Last week I took my cat Bodie to Med Vet for emergency care at night. He was breathing fast, probably a heart attack. To my surprise, I didn't have to put him to sleep. After 24 hours in the Oxygen chamber there, Bodie came home feeling well. I continued giving him their prescribed drugs at home, and he's doing fine. read more

MedVet Silicon Valley - Bodie - Veterinarians Near Me - San Jose, California

We have come here 3x (but I guess thats not surprising considering we have 2 huskies) Once when our pup ate a plant Once when both our dogs got kennel cough, our primary vet didn't have any appointments for a week, and sage would not take us. And another time recently when our dogs got into our vitamins/medication and ate a weeks worth of stuff. All times the staff has been super efficient, kind, and understanding. Whether it was midnight or 12pm in the afternoon, we've received really great service & their doctors always take the time to answer all our questions/concerns. In fact, our experience has been that they are extremely thorough so we never really have that many questions to ask. They also always bill our dogs separately which is awesome b/c it makes insurance reimbursement so much easier. Grateful to the MedVet team! Thank you for all you do!! read more

My dog was playing at the dogpark and some dog attacked her, then attcked a second dog. I confronted the lady and she refused to give me her info. My dog had a gash in her leg. I was so angry how the lady was trying to say it was a friends dog. I gave her my info but of course she has no morals. Anyways. I went to the vet and they told me to come here. Luckily I didnt have to sit there for 10 hours like other emergency vets (Veg). They took my dog in, looked her over. My dog has stranger danger, so we put on a muzzle. They were very good with my skiddish doggo. They told me it would be a few hours because they have to put her under to clean it, suture it etc. So I paid, went home and they called me a couple hours later with an update. They called me when my dog was ready to go home. They were all friendly and seemed to care about the animals. When I used to volunteer at Towncats I know that they also used this place for emergency visits. read more

MedVet Silicon Valley - Before, a dog attacked her at Morgan hill dog park - Veterinarians Near Me - San Jose, California

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My dog started seeing Dr. Reich (oncology) last year after a family friend highly recommended her. I thought her bedside manner in person was fine. She was bubbly and answered questions very well. She was not very responsive to emails and was weirdly very curt and short over the phone or via email. About 5 months into my dog's treatment, I ended up seeing a completely different side of her, which led me to switching to a different oncologist at another vet hospital. My dog was frequently getting UTIs as a side effect from his cancer. As soon as my dog would come off of antibiotics, the UTI symptoms would immediately come back. Dr. Reich prescribed antibiotics several times, but after a couple months of this, she refused to prescribe anymore. I asked to speak to her on the phone about this because all of this was being communicated to me through her vet tech. Dr. Reich was clearly annoyed, and ended up berating me for asking for more antibiotics. Dr. Reich claimed that since his urinalysis showed no bacteria present, then my dog clearly does not have another UTI. I calmly tried to explain to her that since my dog's symptoms drastically improve while on antibiotics, then surely there is an infectious component there. She condescendingly asked me, "well, where is the bacteria then?" in reference to the urinalysis showing no bacteria. She rudely told me that my dog feeling better on antibiotics is not medical justification for her, and that it would me medically unethical of her to prescribe more. She essentially told me that my dog is expected to suffer because he has aggressive cancer. Why become an oncologist if that is your approach to treating cancer? I finally relented because I was honestly shocked at how combative she had become, especially when I was not being rude or pushy during this interaction. I was being made to feel bad for simply being an advocate for my dog. As soon as I gave up on the antibiotics, her tone immediately shifted back to her usual peppy and bubbly self. Almost like Dr. Jekyll and Mr. Hyde--it was incredibly creepy! During this conversation, she told me that I am welcome to seek a second opinion about the antibiotics, so I did. In fact, I sought second and third opinions: one from my dog's regular vet and one from another oncologist at a different vet hospital. Both of these vets asked the same thing--did Dr. Reich do a urine culture test? Turns out that Dr. Reich did not do a urine culture test, and, instead, relied on the urinalysis results. Well, we did the urine culture test with the new oncologist, and, sure enough, the results showed a UTI. So not only was Dr. Reich super rude about this entire thing, she's also just not that great at her job. I no longer felt comfortable taking my dog to see Dr. Reich, especially when she has such a flippant approach to treating cancer. Perhaps she is fine if your dog's cancer is treatable, like in our family friend's case. Otherwise, I would not expect to have a great experience with Dr. Reich, and I would definitely avoid her if you plan on asking questions or, generally, just advocating for your pet's health. read more

I've unfortunately had the need to go to Medvet Silicon Valley on multiple occasions but their service both from 3 years ago to today is still top notch service. My dog was hospitalize with to kidney failure due to lepto 3 years ago and while he was there for over a week they were always very nice walking us through what kind of state he's in and allowing us to stay for hours visiting him. Even to this day some of the workers remember him from 3 years ago. He's been having seizures ans everyone from their emergency department and neurology department have been nothing but kind, professional and responsive. read more

We've taken our one dog to MedVet Silicon Valley for emergency care, cardiology, and oncology and have had positive experiences with all three specialties. Our primary vet referred us to MedVet Silicon Valley over Sage for oncology because she said they have the best CT machine in the area, so we feel lucky that it's right down the street from us. Everyone from front desk staff to techs to doctors have been professional, knowledgeable, patient, and kind. Special shout out to Dr. Reich and the oncology team and Dr. Chan and the cardiology team. We've felt very supported throughout two cancer diagnoses and cardiology work ups and the ultimate decision to just prioritize our pet's quality of life and comfort at home. read more

Very pleased with the care I received here. Had to bring my dog in because he had 2 seizures suddenly within 10 hours. Highly recommend Dr. Hansen. He was patient, explained the diagnosis, and home care. Staff were kind and helpful. read more

I just wanted to thank MedVet, all their doctors (especially Dr. Pierro, the oncologist on Hannah's case, and all the WONDERFUL vet techs and receptionists who cared for Hannah this past year for mast cell tumors since September 2024). They were all WONDERFUL, compassionate, and so caring towards Hannah, who loved them all. IT WAS TIME. I had Hannah euthanized today (December 14th), at around 11:15 a.m. All week I had been thinking about it, prior to today's regularly-scheduled oncology appointment. It was both an easy and a hard decision, actually. None of the four or five various chemo regimens, combined with the various other meds (prednisone, Benadryl, Pepcid, etc.), had continued to work, and lately Hannah had also become anemic and had been drastically losing weight and energy, as well. Her life basically was just sleeping and putting up with me administering tons of meds throughout the day, and trying to eat. As well, dogs don't let you know if they're in pain or discomfort (they always are wagging their tail), so it was kind of eye-opening for me when Dr. Pierro (the oncologist) told me today that, because of all the issues Hannah had, she was likely always feeling really yucky. DRIVING TO MEDVET TODAY FOR OUR APPOINTMENT, I was really hoping that Dr. Pierro would be totally honest with me about what she thought was the best thing to do -- often doctors don't want to directly give you their opinions -- and she was. She told me that it was probably better to do this now, rather than later, when Hannah would be feeling much worse. I am so glad she let me know this, as that had been what I've been feeling for all this past week. Hannah really had no more real quality of life; sometimes she'd look at me, almost as if she were telling me she was tired of all this and was just putting up with all of it willingly for my sake. SO, THE DECISION WAS MADE. Dr. Pierro and the staff were so, so caring and good. They gave me time with Hannah in a "comfort room", after explaining exactly what would happen. (I've gone through this several times before, so I already knew.) The process was so kindly and gently done, and was so peaceful for Hannah. It was a good end. read more

I want to express my sincere appreciation to the entire MedVet staff for the compassion and care they showed my cat, Andre. Over the past year, Andre faced a number of health challenges, and throughout that time, the MedVet team provided thoughtful, dedicated care--from diagnosis to treatment. Dr. Frank performed a successful surgery on Andre's eye, Dr. Cahn helped manage his diabetes, and Dr. Pierro supported me through his cancer diagnosis and treatment. At every step, it truly felt like they cared for Andre as if he were their own. I'm especially grateful to Dr. Pierro and Esther for their support during some of the most difficult moments. Esther was always warm and welcoming, clearly communicating updates and costs. Dr. Pierro consistently approached each decision with empathy and never made me feel pressured--always mindful of the financial and emotional weight involved. The final week was incredibly hard as we made the decision to say goodbye to Andre. Dr. Pierro's kindness in checking in on me afterward meant more than I can say. Dr. Frank was also there when it was time to let Andre go, and I'll never forget that. Thanks to the MedVet team, I had more time with Andre over the last year, and he was able to pass peacefully. They made a heartbreaking experience a little more bearable, and for that, I'm deeply thankful. read more

MedVet Silicon Valley - Veterinarians Near Me - San Jose, California

Probably one of the best experience for such a traumatic situation. My cousins little dog got bitten by an unleashed German Shepard and we had to bring her in. Got help immediately and staff were extremely friendly, empathetic, and helped us calm our minds. Got seen right away by the vet with plans to help the little dog recover. They have a very efficient system here, and I would come here again for my permergrncies. read more

They take your dog and you don't see the dog again. Then they give you vague answers for what they did that you couldn't be present for. The tech said she would do vitals and simple stuff with me in the room and then took my dog and did them privately. What do they need to hide?? I had two dogs that i told them I couldn't handle at the same time and they didn't care. Zero respect for the dog... when they returned my dog to the room, poor baby was shaking and scared!!!!! I have zero trust with these guys. read more

We've had to bring a few dogs here over the years for various reasons, health and injury. The staff have always been the most kind and patient people I've ever met. Yesterday, I brought my dog in for a scratch right next to her eye when our normal vet couldn't fit us in - with two toddlers in tow. The receptionists were so nice! One even brought crayons and coloring sheets when my daughter was having a meltdown (it is a little boring for kids there after all). When the vet was able to see us, she was so quick at examining Poppy, we hadn't even gone back to a room yet. She was very considerate and explained everything clearly. Thank you Dr. Zara and the lovely receptionists!! (I'm sorry I don't remember your names) And I'm sorry for all the toddler tantrums. P.S. Past experiences over the last 5 years all had the same level of care, I just don't remember names anymore. There's a reason we come back here when in need. read more

I've had a positive experience here so far. Everyone is so kind and helpful. They've been great at answering any questions I have. I was there one time and had to ask that blood and mystery liquid be cleaned off the floor. The exam room walls are also thin which can be hard if someone else is having a difficult appointment. Overall, I appreciate how much they love on my cat when I'm there. I always feel very safe having to leave my cat there. read more

if you bring in a stray, just to let everyone know they send their animals to san jose animal care and service center/shelter afterwards, where its been known time and time again that they have poor living conditions for these animals and have been on the news for neglect and poor handling of these animals. even employees and volunteers have come out about the living conditions on these animals in this shelter. i even told the clinic people and they didn't seems to know about that. read more

They have the kindest, sweetest most understanding and compassionate team. My dog passed away at 4 am and with them being one of the few places open in the middle of the night, I gave them a call. The girl who answered was so patience with me while I worked thru my tears, trying to figure out what to do next or if I can bring my dog there. She was kind and soft spoken and answered all my questions and concerns. She could've been annoyed with me as I had so many questions but she really stuck by me and helped me process the next step and I couldn't be anymore thankful. From my experience I would definitely recommend them. read more

Service was alright, but the charges are insane. 3x the costs of ordinary vet. If your pet doesn't need board certified vet to do surgery, go somewhere else. read more

A Heartbreaking Experience at MedVet Silicon Valley I brought my 3-year-old male cat to MedVet Silicon Valley after he developed urinary bleeding and pain. He was treated for a UTI, admitted, and later sent home with instructions to return if he didn't improve. When his condition worsened, I brought him back the next day, and he was hospitalized again. I was told several times over the phone that he was improving, but when I visited him, I saw something very different. He was weak, lethargic, and clearly in distress. It was painful to see him like that. The staff then recommended a surgery costing over $14,000, after I had already paid more than $5,000 for hospitalization. I simply couldn't afford it. As his condition declined, I had to make the devastating decision to euthanize him. When I informed the veterinarian, the response was detached and without compassion. I left feeling empty -- not just because I lost my cat, but because of how little care or empathy I felt from the people I trusted to help him. read more

So apparently if they tell you to come in they'll act like you're a waste of time if your pet isn't actively dying. I called them after I noticed my cats nail was tiny and bleeding not knowing what happened (I realized after the visit when I looked at his toe again that he ripped out his toenail and all that's left is his quick). I called just to ask if it was something I should be concerned about and if I should bring him in, they said yes bring him in just to see if he should get antibiotics since we didn't want him getting an infection from his litter, that's what they said to me, I didn't initially think about him getting an infection but obviously it's gonna freak me out when they put that in my head. Now the lady who answered the phone was incredibly nice and I had no qualms with her she was great. When I got checked in they were incredibly nice and patient with me no issues. When we got back to the exam room the nurse asked me what happened and I told her I was trimming his paw hair (I groom dogs professionally so I'm fully comfortable doing this, I did not nick him I would've told her if I did). She looked at his toe and immediately said I quicked him when I trimmed his nails. I did not trim his nails. She then said I nicked him when I was trimming his hair, there's no cut on his paw, only his toenail and the base of his nail. I told her no I didn't I would've told her if I nicked him. She went to get quick stop for his nail that was no longer bleeding and told me there wasn't anything else we could do but I could wait 3-4 hours for the doctor. I was shocked that she didn't even recommend keeping it clean until I asked her if there was any products I could use to make sure he doesn't get an infection. I was also shocked that she didn't ask if he had chewed his nails off and maybe it was a hotspot, that kind of behavior could transfer to other nails and cause him to bleed from other nails too. And now that I think about it, I'm pretty shocked that she couldn't tell his nail was ripped out. She suggested I clean it with baby wipes. I'm not going to use human baby wipes on his nail, I went to petco and bought some antimicrobial wound care by vetericyn, the dog trainer there told me it has a numbing agent to help with pain from the wound. I cleaned it with a wet paper towel and applied the wound care. I'm pretty shocked that they recommended I come in to have it checked then blamed me for cutting him without even asking if it was a possibility and then acting like me coming in for a quicked nail (which it clearly isn't) was a waste of time WHEN THEY TOLD ME TO COME IN. I would just like to see more compassion in the nurses. This being said, the nurse was actually pretty nice in general like a nice demeanor just very dismissive, she said I didn't have to pay for the visit since I didn't see the doctor which I am grateful for. read more

MedVet Silicon Valley - A nail that wasn't ripped out - Veterinarians Near Me - San Jose, California

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Came here late at night with my cat with respiratory distress. Front desk staff, vet tech, and Dr. Thompson were great addressing our specific medical needs and concern. Dr. Thompson was able to stabilize my cat and take great care of him. Highly recommend. read more