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    A's Cleaners

    4.7 (110 reviews)
    Closed Closed
    Updated 2 weeks ago

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    Response time

    8 hours

    Response rate

    100%

    Services - A's Cleaners

    Clothing reproduction

    Custom tailoring

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    5.0
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    Drapes on the left shrunk 4 inches after cleaning. Compare to the panel that was not cleaned on the right. The lining sticks out.

    I had a good experience the first time I dropped off clothes to be cleaned so I went there a second time. When we went to pick up my items the second time they were not ready at the pick up time. They apologized and asked us to come in the next day. We came in the next day and the items were not ready. They told us they would call us when they were ready and drop off the items. They did not call at the time they said they would and when I tried to call their phone went straight to a full voicemail. I ended up texting a 1-800 number they had texted me from to get ahold of them and they responded that there was another delay and it would be another hour or so. When they dropped off our drapes I hung them and noticed they had shrunk about 4 inches and the lining was sticking out. I texted the number to let them know and never received a response. I would have liked them to be more proactive in their communication. I also need to replace a $200+ dollar drape panel because their plant messed up the linen cleaning.

    M Y.

    This review is for the alternation only not the dry cleaning. So I have moved away from my usual tailor and found this place on Yelp with perfect reviews and they left a great impression on the phone. However, the alternation job was really sloppy. I took in two pairs of pants that were too big at the waist. I was in no rush so I picked them up a week later. I was so disappointed when I got home and took the pants out to try them on. The waist is about the right size now, but there are ugly visible threads and the two sides of the pants where the extra fabrics were cute off and sewed together are not symmetric or smooth as they were. On one pair there is a hole left open and the belt loop is sewed to the side instead of the middle. There are loose threads on both pair, one on the outside and one on the inside. I'm scared if I wash them they will fall apart. Let alone there was a staple (?!) on one of the pair. Luckily I notices it before it could cut my skin. Those pants are not cheap but the crooked details make them look pretty cheap now. The pictures do not even show how bad the details look. I give two stars for the friendly staff. I thought about having them fix the pants for me but I'm not sure they will come back better so I just took them to my old place to see if the pants can still be saved. They were surprised by how badly the job was done. Now I'm paying double the cost. Anyway, will not go to this place for alternation again.

    The seamstress' schedule
    Margaret L.

    Absolutely love this place. Have gotten multiple garments tailored and repaired here, they always do a fantastic job. Service is fast and friendly, worth driving across town for! I trust them with any of my clothes.

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    2 years ago

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    17 days ago

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    11 months ago

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    2 years ago

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    5 years ago

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    Evline B.

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    2 years ago

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    4 years ago

    Very reliable and friendly staff and service. Will continue to take my dry cleaning here!

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    6 years ago

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    6 years ago

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    3 years ago

    I have been going to A's the old Ace for decades. Evelyn is very attentive and does her very best for the customers.

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    5 years ago

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    6 years ago

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    5 years ago

    Ace Cleaners is incredible and bend over backwards with their customer service. We highly recommend them (and their tailor!).

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    Evline B.

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    7 years ago

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    6 years ago

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    7 years ago

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    Evline B.

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    6 years ago

    Always bring my clothes here for dry cleaning they do a great job an get all the stains out. Great customer service. Great price

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    5 years ago

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    7 years ago

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    5 years ago

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    Evline B.

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    7 years ago

    Brought my clothes in and the customer service was great. They did a very nice job cleaning my clothes.

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    4 years ago

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    Page 1 of 3

    Ask the Community - A's Cleaners

    Do you know how to carefully treat a leather jacket?

    Take it to Ace and they'll do it for you.:)

    View All 3 Questions

    Review Highlights - A's Cleaners

    You will never need to find another dry cleaner again if you visit the wonderful people here at Ace Cleaners.

    Mentioned in 11 reviews

    Read more highlights

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    BRYAN'S Cleaners & Laundry

    BRYAN'S Cleaners & Laundry

    3.8
    (4 reviews)
    $$

    I have used Bryan's pick up and delivery service for many years and I love it. It's so convenient!…read more No more forgetting to pick up the cleaning, I just leave it out on the designated days and it is returned 3 days later (no Sundays) clean and in a clear plastic bag hanging on the inside of my side door to the garage in the breezeway. They even called me at home when they had a question about how I wanted something cleaned. No rain, no dust, no problems!

    We went here twice. First time was on a Tuesday afternoon. It was during regular business hours…read more...or so they say. On the door was a little handwritten sign, "Be back in 15 mins." My husband waited more than 15 mins. Turns out there is only one person who works there. They don't actually dry clean the clothes there. It gets picked up or delivered to the main location in South Pas (I think that's the location.) Two days later, I go to pick up the clothing. Same sign but my thoughts are, "15 mins from what time? 15 mins from 5 mins ago, 10 mins ago?" I waited almost an hour!! There were a couple cars that drove off and a couple more that waited like I did. I called the phone number listed TWICE but it's forwarded to the other location. They have no idea where there employee is. I knock several time on the glass door and window. Finally, employee shows up, unlocks the door and we all go in. I was first, so I told him I waited for almost an hour when stupid sign said be back in 15 mins. Told him that was a poor way to handle business. So unprofessional and disappointing for a company that has had a presence in Pasadena for so long. He blamed his coworker that put up the sign and left. Doesn't matter. The sign should say what time someone was going to be back. This was the first and last time. The dry cleaning itself was good. Maybe try a different location that doesn't close their doors during business hours. Who has time to wait an hour for someone to show up for work?!? I certainly didn't. I just didn't want to have to drive back again and risk them having that sign up again.

    A's Cleaners - sewingalterations - Updated July 2026

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