Unless you feel like getting threatened and cussed at, DO NOT go here!! The old man (owner?) got so angry when I asked him to repress my shirt collar. He literally screamed at me "F*K YOU! F*k YOU!!", while aggressively and repeatedly thrusting his finger at me. Childish and dangerous. He seems unhinged and unstable. He then took my three suits off the rack and said he was taking all my clothes and not giving them back. I have NEVER been treated this way. Boy oh boy wish I had looked at YELP prior to taking my clothes here. Never again. Zero stars. read more

Usually, I really like the spot. They have a good quality service, but I just had a really bad experience with the old man that I was working there. He had a horrible attitude and tried to rush me out of the establishment when I was checking my clothes for pick up. He had an absolutely horrible attitude. It was horrible customer service he should be replaced. Seems like he's been there too long and doesn't like his job. I'm sorry to say that this isn't a good representation of the rest of the people that work there. When I asked his name, "he said that he doesn't have a name." Mary and some of the other people that work there are absolutely wonderful to talk to you and great people to be at the front desk. This old man should not be allowed to talk to people or should learn some type of people skills. read more

I brought a dress to this cleaner to repair two rips: one along the hip and another near a ruffle. I was quoted $10 for the repair. Upon pickup, only the hip rip was corrected. When I pointed out the small rip behind the ruffle, they apologized and asked me to return the next day. On my third visit, they charged an additional $5 for that small rip. I was surprised by this 50% price increase, as they had two prior opportunities to inform me of the total cost. I had initially chosen this cleaner, despite a larger, busier one nearby, to give a new business a chance. I will not be returning. read more

For the 2nd time in less than a year, this cleaners has permanently damaged clothing that I brought into their store. The first was a blazer; when I got it back, it had a rip in it near the left wrist. They agreed to fix it, but that fix was poorly done. Stevie Wonder could've done a better job. Then, in 2nd week of December 2020, I got another order back from them. This time it's a black blouse (my favorite, see pic below) with 3 rips in it. I take care of my clothes, but Around Clock does not. I only went back after the blazer incident to try and support a local business, but I cannot do that as this cost. When I called, the guy who I spoke too vehemently denied they did this damage. Trust me...they did and they have officially lost me as a customer. read more

One of their drivers was really unprofessional and rude. It's a shame that they would employ someone with such low standards. Avoid.

Only been there 3 times. He's knowledgeable about watches. Replaced my battery. A little pricey. Main reason for 3 stars is that the majority of his merchandise is way over priced. It's only my impression, without facts to back it up, but I don't/won't trust him with any higher dollar repair, and will not purchase any of his inventory. read more

This is the place to go for cleaning needs in Pasadena! They have free, iced water available for customers. The service is extremely friendly! Definitely a great place to be a repeat customer! read more

Can you give 0 stars? Very disappointed in this establishment. I came here because they were the only cleaner open for drop off on a Sunday and they would do next day availability. Ready for a long story? Sunday: Waited in the parking lot for ten minutes for the store to open (even though they're hours said they should have been open). Dropped off and revived a discount through Yelp (that was cool). The lady that took my items was courteous and said to come back Monday for pick up. Monday: parked in the first parking space, opened my door and WAHHHHMMM!!! There is some sort of rail in the parking space, which you would not be able to see when parking. Now I have a scratch/dent on my door. Walked I. Told the gentleman and he said it was some sort of pillar for the building roof, they placed it there for now. There was NO apology or collection of information whatsoever. Wow! I took my blazers and then took photos of the marks and item (will post) then I left in anger and disbelief. Tuesday: THE WORST! I put a blazer on and..... It wasn't even cleaned!!! Idk about you but when I'm running around outside in a full length (sleeve) blazer I sweat. The blazer smells of last weeks wear!! Come on!!! I thought thy may have ACCIDENTALLY forgot to wash this one because it wasn't in the bad try provided, this one was on the outside. So I let it go until TODAY. PRESENT DAY: I am getting ready for another big work week for of executive visits and client meetings and guess what I come across with the other TWO blazers? THEY TOO WERE NOT CLEANED! I am highly disappointed and I don't have time to get them cleaned before tomorrow at this point. I should have been able to trust the dry cleaners and not had to check them before leaving. Even if I did check them it probably wouldn't be wise to allow them to clean anything. Like they say " never send your food back, or they will spit in it" (which I hope servers don't actually do that). Worst experience: 1. Damaged car door 2. Items are not "clean" 3. Unacceptable and unreliable read more

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We wish they were open more hours but we are very satisfied with the quality of their work. We recommend them. J&E read more

I give it a star because I can't give it zero! I left my clothes and a big bag to put them inside when I went to press them. They told me to go on monday and when Iarrived they told me to go to afternoon. When I went in the afternoon my bag was not there and the clothes were many (9 pieces) so I politely asked the girl for a bag and she gave me a very small one, it was impossible to put them all. He gives me another equally small bag. I leave with 9 wrinkled clothes in two ridiculous bags. As if that weren't enough, two shirts were stained with coffee and all the rest of the clothes didn't even smell clean. read more

Disappointed with the lack of follow through when my faux fur coat and tops were lost. There has been no resolution. This is the second time my items were lost. I understand mistakes happen, but follow up and provide a resolution. read more

We haven't used this cleaners in a while. We thought to try them again. When dropping off the cleaning, the guy was very nice and wearing a mask. When I picked up the cleaning, the girl that helped me was NOT wearing a mask. I felt very uncomfortable. Also, the charge was $1 more for white shirts. I have not experienced additional charges anywhere for white shirts. read more

I would like to give this establishment a nice review because the dry cleaning was fine. But the service was so unfriendly it made me feel unwanted and unnecessary. I'm not looking for a hug but a smile or a thank you for your business would've been nice. The young man who took my order was extremely unfriendly and did not smile at all. And when I picked up my clothes the same person gave me my order back and again he was very unfriendly and just did not make me feel welcome. Again I'm not looking for a hug but A hey welcome to the neighborhood or hey thank you for your business would've been really nice. Later a customer came in and one of the other employees greeted him as if they were best friends. Unfortunately I will not be returning for my weekly dry cleaning needs to this establishment I will find another location since we just moved here. I cannot recommend unless you are only interested in dry cleaning and not a friendly greeting. read more

I really appreciate this business being open later than most! They provide fast and good service. And the location is convenient.

Awesome dry cleaners, staff is nice and professional. Even able to do same day dry cleaning!

I'm just stunned at how bad this place is. We fell for signing up for their discount card program so we were stuck with them for months (when they regularly "forgot" to apply the discount). Their work is the worst I've ever seen. Clothes regularly come back wrinkled. Shirts are hung with only a single button fastened so the front panels fall open and two deep wrinkles get folded into each side. And now a pair of pants that clearly wasn't actually cleaned or pressed, because the deep wrinkles in the front were left in the pants. I'm done! read more

Round The Clock Cleaners - Laundry Services Near Me - Pasadena, California

Do not use their service. They are absolutely dishonest merchant. They charged me $45 for 2 dry cleaning and when I asked for the price list they refuse to give me and say would email me but they don't. So I checked their website and the price for sport calisthenics is $10.25 only, I came back and asked why they charged me $22.50 instead they just say I don't know. I asked for my money back but they refused and gave me the phone number asking me to call the owner, who never answer the phone! read more

Same counter person screwed me by not paying attention to my ask for same day cleaning twice now. I'll go back but not when she's there unless I'm looking over shoulder to make sure she gets it right. read more

I have been a vendor with Round the Clock Cleaners for the past 20 years and have always enjoyed working with the owner and the staff. I have had garments cleaned here many times and they always come out great! Very clean and fresh in their eco-friendly solvents. I have also used their tailoring, shoe repair and watch repair service and have always been pleased. Love the extended hours, great location and ample free parking. Thank you John and staff! read more

I live close by and gave this place a chance a couple times. last time I went there was about 6 months ago.. I gave them a shirt with a few stains.. picked up the next day on a Sunday and the stains were ALL there. I told the guy apparently they just pressed the shirt and gave it back to me!! He said we're sorry we can give you credit since all machines are off on Sundays and we can't do anything at the moment. I was pissed but not much could be done since the machines were off and I needed the shirt that night. I didn't want to write a review at the time because I figured people make mistakes and it wouldn't be fair for me to write a negative review on someone's business based on ONE mistake.... So I went back there yesterday to give them another chance this time with my suit and pants. Told them the suit really needs to be pressed and was told to pick items up the next day. Stopped by today to pick up and the suit was NOT EVEN TOUCHED! The same wrinkles at the same exact spots with the shoulders all effed up!! Told the girl this is the second time they're doing this and that I need my suit for a wedding! She apologized and offered to give me store credit!! Store credit wouldn't do me any good this time around since I'll never be going back. Do what people pay you to do; Being lazy, taking shortcuts and returning items almost untouched is not how you do this business. This is the longest review I've ever written but I had to since I didn't want others to go through what I did. read more

One word...AVOID!!! I wish I could give this place of business even less then 1 star!! I was trying to use a cleaners a little closer to my home and went in blind...I'll NEVER do that again! I should've known after my first visit when I received my cleaning and they had left their "notes" tag on my blazer explaining how they were to clean and press it and under those instructions they had the word "Picky". Photo posted! I've been called worse but since that was my FIRST time using this particular cleaners, I'd expect a little higher standard first impression. The second time I used this cleaners they LOST A SUIT I had dropped off and when contacted, not only did they deny losing it, they blamed us!!! Really?!? So we picked up over $400 in dry cleaning and you blame US for losing the suit!! Worse then them losing the suit, their defensive and confrontational response proved to me that, not only HAVE they lost items in the past but that they don't really care about the client. They are a "Customer DOESN'T come first" kind of business. They can't handle the work load, the dry cleaning was mediocre at best and unfortunately their work ethic and attitudes are despicably atrocious!! I will sum up this review in the manner I began it. One word...AVOID!!! read more

Round The Clock Cleaners - Round the Clock Cleaners, removing the customer notes tag SHOULD be a priority but maybe I'm just being "Picky"! - Laundry Services Near Me - Pasadena, California

This is the reason I signed up for Yelp. These people were so rude. I went to this business because I was looking for a dry cleaner closest to my home. I found this place and looked up their website. I thought the hours were great, and they offered a coupon for new customers. Well, that was a mistake. They were SO SO RUDE. The man behind the counter YELLED at me when I asked him about the coupon. Why offer the coupon online if you are going to get upset? I will never go back there. People like this should not be in business. read more

1) The sleeves of my suit did not get pressed 2) My pants were hemmed - 5 inches too long - that's right - 5 inches 3) Nighttime staff would rather watch TV rather than give you their full attention 4) Place is filthy On the bright side: Amble parking, late hours, alterations can be done next day (for a price) read more

I have taken a few items here. Never had any issues. Taken my boyfriends suits and Dodger jersey. Decent prices. If you need an item within 24 hours they charge you and additional $1.00 (not bad right?) I have never had to wait in line. I highly recommend this place! read more

Extremely friendly and incredibly convenient! My clothes were very well cared for and I was parked, in and out in 5 minutes. John, the owner took the time to introduce himself and welcome me to his immaculate place of business. A very pleasant surprise. read more

Hmmm....brought a bunch of stuff in here recently, because it was the closest place to my house....I think this will tell you all you need to know: (1) I brought in a skirt to be hemmed and they hemmed only HALF of the lining...leaving the other half a full inch longer (?!) (2) I asked them to hem and dry clean a pair of pants...they only hemmed them. (3) I asked them to hem a pair of jeans and leave the original hem on (move it up...its not that complicated). They hemmed them, giving them a New hem...and the line of sewing around the hem is uneven! Really? You can't match up One Line of stitching? I brought all these things in to be fixed, so lets see if they redeem themselves.... UPDATE! Do Not Go Here! So I call to see if I can get my things done by Wednesday night instead of Thursday morning. First they say NO, not even an attempt to assist me. THEN when I say "Fine, I'll just cancel it and come pick it up tonight" (I only dropped off the things this morning), the guy immediately says that's impossible, they can't find it. Can't find it? I CAN'T have my things back? Yeah, I don't think so. DON'T EVER GO HERE read more

Close to my office along with the draw of "environmental cleaning." However, it was very expensive. A shirt goes for $3.75; pants for $3.90; and scarf for $3.50. Not planning to go back. Environmental or not - breaks the bank and it's not worth it. read more

Ok, first impressions shouldn't scare you away. Although the facility isn't air conditioned and there's not free coffee and stuff to nosh on, there's always a smile (Andrew's the friendliest), and brisk service. I regret that other people have been having such a hard time with this place. Every time I've gone, the service has been good. The prices are alright, and I like the discount card part. I've been to other cleaners, like Milt & Edie's in Burbank: People who think RTC is expensive should check out M&E's. I haven't had alterations done there, so I can't comment on that. read more

I am new to the area and I first started going to Magic Cleaners across the street since I found a coupon on Yelp. Today, I went there to get a zipper replaced and they said it would cost $18. Given that I will probably wear this $21.95 bustier top just once, I decided not to do it. So I walked across the street to Round the Clock to see what they would quote me. The lady in the front was extremely generous and charged me nothing for it!! She gave it to the seamstress and she was honest to say that it didn't need to be replaced, just needed a little oil or something. She spent no more than 3 minutes on it but she could have easily asked me to come back the next day to pick it up and I wouldn't know the differnce. It's little gestures like this that makes you want to go back and be a paying customer in return. So that's what I intend to do. read more

I mostly love this place because it is so convenient to my office. But I also like it because the people there are nice and they always recognize me. I have had things cleaned, hemmed, fixed here and I have never been disappointed. The prices seem a tad high to me, but I know that they are a "green" cleaner, or that is at least what the sign says... They are also VERY fast! As long as it gets in by 10AM, it can be turned around same day, no extra charge and they don't complain about it. read more

I have been coning for years.. I recently had one issue with the handling of my favorite piece of clothing.. i pretty much thought after reading some reviews that it would be a lost cause but this was not the case at all. They professionally addressed my concerns .. rewashed my garment and when i came to pick it up I was fully expecting the problem to still be there but it was completely fixed. Had another issue with a missing hook when i picked up and they immediately fixed. Again .. with a positive professional attitude. And lastly I just picked up a favorite pair of pants with excessive detail /. well i asked them to be very careful as these pieces seemed ready to come off.. and they clearly addressed my concerns even tightening where needed as these are my vintage LAMB pants photos). well thank you Round the Clock for being super careful. read more

Round The Clock Cleaners - Laundry Services Near Me - Pasadena, California

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I can say in 3 words go to east go to west round the clock cleaners is the best , there is the manager her name Knar always helpful responsible & great service I would like to give 10 stars cause of her read more

Pros: open 7 days. Friendly staff. Very decent price with coupons. Fast turn around. Parking is right outside. Cons: my suit and pants weren't starched and ironed as stiff and nice as the cleaner across the street. It still looks clean but just weren't as neat as it could be. My pants has a small fold as a result. complimentary water is not always in stock. Conclusion: u get what u paid for. Staff r friendly. But i would probably just use them for something other than my suits. For garments that require more attention, I would go to the cleaner across the street. read more

This is the only dry cleaner I trust with all of my dry cleaning needs. I am a designer and we do a lot of Slipcovers for sofa's that costs thousands of dollars. I trust this place because they do their own in house cleaning and I feel comfortable that the items will not be ruined. John is the owner and he is very gracious. Hands down the best dry cleaning service. read more

UPDATE! Round the Clock Cleaners is moving around the corner. Can't wait to see their new place and I also hear they have new machines! read more

Round The Clock Cleaners - New location - Laundry Services Near Me - Pasadena, California

Dropped a blazer off for dry clean and they destroyed it. Soaked it in some solvent and changed the color of the jacket and destroyed the material. read more

Wish I could give zero stars. Don't fall for their door to door sales pitch with discount coupons. They find convenient wording that allows them to easily apply the discount. Plus their quality of work is substandard. Makes me think the Mafia is running this scam. read more

If there was a 0 rating then a 0would be what I would give this cleaners. Do Not Do not and once more Do not go here. These people are not only incompetent but they do a horrible dry cleaning job, ruin your clothes, wreak of cigarette smoke (which is wonderful for your clean clothes-not), and are extremely rude. The positive reviews on yelp are likely false and written by their workers. All I can say is consumers beware. And p.s.-this place must be horrible because I never write reviews and I felt compelled to write this! read more

I thought they were fine until an employee came into my office and asked a lot of questions and essentially demanded an answer so that he could give me a discount card. It is really unprofessional and frustrating to have someone come in unscheduled to your work place and be so insistent about banal things like how many times you dry clean a week. Not a good way to get more customers. read more

I recently went here to shorten sleeves a few dress shirts. The customer service was great when I dropped off. After I picked up shirts I tried on at home to find that the work was not completed at ALL on 3 of the shirts and the 4th shirt was done so unprofessionally that I am going to have to go to another place and hopefully it is not ruined. I got a refund on the tailoring but they would not refund the extra 15 I had paid for dry cleaning my other shirts despite wasting my time and potentially damaging an expensive irreplaceable shirt. I don't like writing these negative reviews but I would hate this to happen to another customer. read more