I arrived this morning at approx 8am with pain and discomfort in my abdominal area. The attitude of…read morestaff was so positive that I couldn't help but feel better right away. I had 2 ultra sound, 2 CT scans with contrast, and labs. The doctor came in with the results, made 2 referrals to specialists, discussed diet and things to watch for. I was out the door by 11:30. Best treatment I have received in the Rogue Valley for years. Thank you!

My husband was a patient. Every single person we met was great. Patient with us, great care. Kind.read more

No matter how many times they come here I am really impressed with how caring the staff is and how…read moreprofessional they are. The patients that they have with their clients. My daughter is deaf and they just take so much time with her and are so kind. In addition to that the doctors are well trained and truly concerned with their patients. We came from California where unfortunately Medicine is much different. The doctors are always in a hurry not terribly patient usually and it's definitely a different experience. We greatly appreciate Asante and it's staff and doctors.

I went because i needed scripts and could not get into my doctor in time. They were great to work…read morewith. They did ask some personal questions like religion and if i was hispanic. I thought that was unnecessary. The staff was great and got right in

I have been a patient here for two years. Yes, sometimes you wind up waiting a long while but it is…read morealso a drop-in clinic so there will be times when something unexpected happens. The people at the front desk have always been polite and welcoming to me. The staff has always treated me well. My PA, Julie Bogden, is wonderful. I find that if I schedule an early appointment I am usually seen more quickly. If your appointment is after eleven o'clock you may find yourself waiting for some time before you see the doctor. Emergencies happen and patients sometimes take more time than expected. But they don't rush you through and they have always treated me well.

Stay away! First time and last time at this office. Very unprofessional front desk staff that were…read moreextremely unorganized and rude. Finally was called back to a room 90 mins after my scheduled appointment. Joke of a medical office. I would rather pay more $ to have a much better experience. I felt like they didn't care about getting me in a room because they assumed things about me based on the prescription I needed to refill.

Excellent care received --from the front desk to all of the medical staff. My nurse was…read moreexceptional and much appreciated. Thank you for the excellent care and personal attention.

I've hesitated to say anything negative about medical professionals here in the Rogue Valley…read morebecause we have such a shortage and so many problems. Originally when I got my procedure done here I let all the troubling things go, but now those things are glaring since I've seen other professionals as a follow up to my care. The difference was like night and day! I had an endoscopy at this center, and will say up front that the procedure went OK. That's the only reason this place gets 3 stars from me and not 2. It was mostly all the ridiculous lack of attention and professionalism that was most troubling, in addition to the fact that they missed things in the imaging that could have prevented me so much grief and discomfort. Greeting at the front desk was done by a woman that was ... well, there isn't a way to say this gently ... a combination of overly glammed-up and completely without concern for how the back of her head looked. In all my years on this planet, I've never been in a medical clinic and dealt with a woman who looked like she literally had a nest of something growing on the back of her head. I was stunned as she walked away to get something from the printer. Putting aside that she does her hair without looking at the back of it, it absolutely looked unsanitary! To top it off she fawned over my appearance and jewelry like we were sisters getting ready for a date ... ?!? I know staff members always have their individual ways of making patient feel welcome, but this was NOT that. It was simply unacceptable and unprofessional. Thankfully the woman who came to escort me back to the prep room WAS kind and welcoming. Unfortunately she was the ONLY ones who was. The doctor was OK, but not very informative. He seemed like he was ready to get out of there. That was also true of the nurse who came into the prep room to do my intake. She spent her time talking in low tones to the computer, asking me questions. I do NOT have hearing problems but finally had to stop her and tell her to turn to talk to me so I could hear here. She adjusted but seemed annoyed. She put mu IV in a very awkward place and it was uncomfortable. Her attitude was basically, "too bad"! And when she wheeled me into the procedure room, it was like bumper cars!!! And when I was finished, they were supposed to call my ride and confirm I could go, but that didn't happen. Thankfully he was monitoring and near by anyways. I sat in the outer waiting room as attendant after attendant took other patients out the door to an awaiting car. No one asked if I needed help. No one walked me out when my driver arrived. Geez ... I felt the whole time like I was treated like someone's hated EX-mother in law! I thought i was calm and happy to come in for the procedure, but when I left I was anything but that. All of these odd behaviors are not good, but what makes them now very glaring to me is that I've had followup with different medical professionals, and I'm finally on track with the issues that were the original cause for concern and the procedure. The point is that if that doctor and the team had given me all the pertinent information, I would not have spent the last several months suffering! It's disgusting to feel like a lab rat in a surgery center. Everyone has off-days, but this was way beyond that. This was a VERY UNPROFESSIONAL, UNACCEPTABLE EXPERIENCE!!!

Bottom line: I will NOT visit BestMed again. Staff were professional and mostly pleasant, but the…read morefees and costs are not available or transparent and are brutally high when the bill finally comes. In August of 2025 I was experiencing severe pain when urinating. I was traveling at the time so went here. I have a high deductible insurance plan so wanted to determine in advance what they would charge. I asked the receptionist what the fee to see a doctor would be and they were unable to provide even a general answer, telling me it depends on the negotiated rate with insurance. Sure, that seems to be common, but I thought they should still have some sort of idea on the approximate price of a visit. They did tell me it would be higher as a new patient and provided the phone number for their billing department. So I called their billing department, and got essentially the same answer: we don't know. Really? I was surprised they couldn't give me any ballpark idea whatsoever, and pressed further for some kind of number. I was finally told it could be somewhere around $350 for a first visit. That seemed high, but I was in pain so checked in. The doctor who saw me was very professional and nice, and service was good, HOWEVER, when the bills started to arrive, I was stunned. They billed over $480 for the visit, and my plan covered $110 so I was on the hook for $370 - which I paid. Now, here's where the real shock came in. There was lab work run on my urine, to look for an infection. This was apparently handled by HealthTraxRX. The price for their services added more than $630 to the bill! There were over 17 fees. Five of those fees were for specific tests, and had individually distinct medical billing numbers. But the bulk of the bill was for 12 instances of the same medical code number and all billed at $35. My insurance provider rejected all of them. Medical practices that can't give a good faith estimate of their costs and fees before service should probably be avoided if you can go somewhere else.

I just moved here from hawaii. Haven't swapped my insurance set up yet so I was…read moreWorried when I injured my hand. The doctors here were so helpful and walked me through a super quick and painless process . I was in and out quickly and got great medications for an affordable price! The service was unmatched. God bless you ladies.

I have a referral, but these people do not answer the phone. I was referred a couple or more weeks…read moreago by Dr. Crum of Ashland.

I was uncomfortable going to womens health center for gynecologist issues. Julia and her…read moreassistant made me feel at ease. So much so, I will go again if need be. Not feeling the anxiety! Thank you ladies for making us feel at ease.

Friendly expert staff. Excellent at explanations, comfort, care, and compassion. I had VIN…read moresurgery there and they were wonderful with dealing with me. I had a panic attack and also needed a breathing treatment before they moved me to surgery. They were great, got me all calm first, and the surgery went quite well. The staff followed up with calls later. I felt they really cared. The building was clean, up to date, and well staffed also.

Very happy with the care I received. Am already feeling improvement with the recommendations I…read morereceived. Steve was attentive, friendly and efficient. Office is modern, clean and the staff were helpful and made me feel welcome. Glad to find a qualified provider I could get an appointment with quickly instead of the 1-2 month (or more) wait that seems typical in this area. Would definitely recommend.