placed a emergency call on Saturday to replace a failing well pump. Was told we be called back…read more Monday morning still no call. Called again, was told we would be called back. Two hours later still no call. Had to call another company as this was an emergency. Today is Tuesday and they have never called us back. Very poor business practice.

This is the only plumbing company I will call when we have an issue! Over the weekend, our well…read morepump stopped operating, and our home was without water. Another company gave us an astronomical estimate for replacing the pump and pressure tank. Within hours, Jack had us on his schedule, and the next day, his crew had everything replaced and operational for a fraction of the cost. Everyone was friendly, helpful, competent, and extremely efficient. Hire this company without a second thought! They will exceed your expectations. Thank you, Crawley Plumbing!

fast response with excellent communications. The crew that were doing the line clearing were…read morepleasant and conscientious. I was very pleased with the work that was done. Over the phone I was quoted a set fee to clear a kitchen drain. Although I thought the price to be high, I accepted their offer expecting the entire line to be cleared and cleaned for the $650 quoted price. The crew arrived on time and went right to work. Once finished the boss (Paul) hit me up for an extra $250 hourly charge because it was more work than he expected. The quality of the work is very good, regretfully I can not recommend this business due to the price gouging.

I was house sitting for my Mother and all of a sudden her drains started gurgling and backing up! I…read morecalled Paul and his team at All Things Sewer and Drain and they immediately found the problem and were able to fix what would have been a MAJOR issue (Clogged Sewer). It was also nice that they were so easy to find since I am not from around here! Definitely the BEST plumbers in Connecticut. Thank you guys!

Called them at 10:30am, and by 5:00pm we had a new water heater installed. Great response, and a…read moregreat team to work with. Will call them for all future plumbing needs.

Spoke to a nice guy about the blue bathroom shower/ leaks. He was really nice, but then said he'd…read morehave to go back to the office to do an estimate. Called once a week later and no response. Called again over two weeks after that and spoke with a man who said he was (either) an owner or manager. I explained that I had two of his employees come out to my house but hadn't received an estimate. Well, he was not really rude, but he went off on how they were working and working "every day of the week " and he had seen the guy who came out to the house working on estimate and again they never had a day off all they did was work.. and etc. Since I was a potential customer (for a very expensive job) I was just taken aback at complaints about too much work when there are millions out of work. I remember thinking that he should hire more people! Also to bitch to a potential customer?? Bad business practice. I decided to wait until they called me as I had called back twice. After all, I then said (to myself) that I'm not going to chase someone so I can give you tons of money. I never got a quote or was contacted.

Bob Laudette, owner of James Carboni Plumbing and Heating…read morefor over 33 years, was negligent in fulfilling his contract upon the installation of the furnace on December 3, 2019.  "ALL WORK WILL BE PERFORMED IN A NEAT AND PROFESSIONAL MANNER AND WILL MEET OR EXCEED ALL STATE AND LOCAL CODES."   Obviously he did not inspect the installation of the project on December 3 or he was not up to date on building codes.  The building inspector gave him 3 citations for code violations.The chimney clean out door was cemented ..a potential fire hazard. Contrary to Bob Laudette's explanation, the chimney was serviced prior to installation and given a stamp of approval!  The oil line was not protected properly and would cause a major oil leak if someone tripped over it and dislodged it; the duct work/ bonnet was installed with major gaps heating the basement to over 90 degrees. Besides the citations for code violations, Bob Laudette has ignored issues with the furnace and units: combustion issues with small explosions, malfunctioning humidifier, blower so powerful it rattles doors, oil leaks, filters to keep the blower working properly and to insure quality of inside air malfunctioning, extensive dust, uniform distribution of heat is deplorable with the basement heated at 90 degrees and the upstairs rooms are cold. All this for $7500? Now Bob Laudette wants to come and service the new furnace three months later after he ignored numerous calls in January and in fact cancelled a service call. At that point, I had to call reputable and licensed contractors to check out the furnace but the problems still persist. I contacted other agencies for help.  Consumer Protection who has limited authority suggested I pursue legal representation.  My mother, Amelia Wakely, expected and paid for what she thought was an up to date working oil furnace. Why would anyone keep a lemon; deal with a company who fails to treat a client in a professional manner or not at all; who does substandard work and delivers a defective product and writes they have a great business ethic!  Could Bob Laudette possibly service the furnace in the future if he can't deliver an up to date American Standard working furnace now? My mother wants her money returned, the furnace and so forth removed, and the mess they left cleaned up. Bob Laudette did not install a system free of charge out of the goodness of his heart. Lastly, my mother's health living under these conditions has deteriorated since the furnace was installed December 3,2019 . With the pandemic, the directive now is to shelter in the safety and comfort of your home. The safety of her home is a health hazard. How insensitive Bob Laudette is to suggest this is a frivolous matter! Hopefully our experience will save someone from grief in the future! Photos supplied upon request!

So far so good. They are responsive. They will price job out the 28th and if all goes well they…read morecan do the job. But that being said the girls in the office have been great with communication ! And I appreciate that ! I'll write more after the 28th. But so far. 5 stars !

I spoke with a very nice lady in bookings who initially said they wouldn't be able to get out to…read morethe house until Thursday. However, she moved some things around and was able to get someone out to the house by 2:30! I really appreciate Matt. He was kind, courteous, and went above and beyond to help locate the septic cover. He did a splendid job recovering the lawn and even threw down some seed afterward. We just don't see service like this anymore. The price was fair, and I got a lot of value from working with Drain Works. I highly recommend them!

Had a great experience with Alex at drainworks. He was very informative and knowledgeable and…read moreanswered all our questions in a very friendly and professional manner.

Had a clogged gravity drain and basement backing up with water. Hicks Plumbing came to the rescue…read morethe same day. Found the issue and cleared the drain. They were prompt, courteous and reasonably priced for the work they put in. Wouldn't hesitate to recommend

Hicks is our go to plumber. They are responsive and do excellent work. They have recently done…read morethree repairs for us and did excellent work for a fair price. The repair man was thorough and had excellent people skills. I would highly recommend they if you need a plumber.

Great experience Ray was great!!…read more Descaled and serviced tankless hot water heater. Would highly recommend. Knowledgeable and patient!

I had a running toilet. I called, someone actually answered the phone! She was very nice and…read morehelpful. The plumber arrived the next day and gave me options. He came back the next afternoon to install new toilet. He was very helpful and knowledgeable. I was very impressed by the overall experience and will definitely use this company again.

Third or forth time using them, always good and great price! After years dealing with no-shows or…read morebig companies with big prices (and often one guy has to re-do the last work) it's great to find somebody who works quickly, does a clearly hood and neat job, and charges a reasonable rate. highly recommended.

Hired Beacher to install two new baths and kitchen in new addition to our home. Could not be more…read moredisappointed in the outcome. Unusable tub/shower combo when he was done with installation. Hot/cold water regulation never resolved. We were especially disappointed because (a) we paid him a LOT of money and (b) we had used him previously with good results. But we feel that we paid for worthless services that we had to hire plumbers to fix (at great expense) after he failed to remedy the problems. Really spoiled our entire building experience.