I broke down 11 miles south of South Bend. Called and owner said he would be there 30 -45 minutes…read more Got there on time. Got me to a garage with no problem. Great service !

Dead battery. Came immediately.?Battery wouldn't keep a charge. Vedran loading us up and took us to…read morea local Auto Shop. Great giuy.

My husband broke down last night in the turn lane on Juniper coming towards Cleveland Road. So, we…read moreneeded a tow truck. I called Vic's bc they're the first to come up in my Google search . The lady asked me how far he needed to be towed and I said about 8 minutes away . She proceeded to tell me "they wouldn't be able to get to us until Saturday". I asked why? She replied "that it wasn't worth them coming for such a small job and that i should call the police !? " We're aren't from this area and I'm feeling like that was really crappy biz ! If I need to pay a min then just say so! Btw we moved here from NY . Which I'm always hearing how rude they are ...? We have Nothing on Vics!!! We ended up with MACLIN .. reasonable price and very personable !!

I just had my car towed from my home to Veldmans. The tow…read moretruck driver was very, very kind and polite. early 50s gray hair glasses. I was so impressed with him. Thank you for caring

Professional, quick, cheaper oil change than most places in the area. Have also had towing and…read moremechanic work done here. Always a positive experience

Rick's towing was fast and professional. Their service department was quick, fairly priced,…read morehelpful, and friendly. We'll be taking our cars to Rick's for service going forward!

I cannot say enough good things about Need A Lift Auto Towing Service and especially Jamie, the…read moredriver who helped me today. What started as a very stressful day turned into a much better experience thanks to his professionalism and kindness. I hit a huge pothole on I-94 near Gary, Indiana, which caused a flat tire and left me stranded on the shoulder with traffic flying by at highway speeds. I was on my way home to spend Father's Day with my dad, and this was the last thing I expected to happen. From the moment Jamie spoke with me on the phone, he was calm, reassuring, and genuinely caring. He made me feel like I was in good hands before he even arrived. Once he got there, he was professional, efficient, and incredibly courteous. Jamie then drove both me and my vehicle all the way to my dealer's service department in Illinois. During the drive, we had a wonderful conversation, and I was impressed by how warm, friendly, and compassionate he was. After many years in the towing industry, it would be easy for someone to become indifferent, but Jamie was exactly the opposite. He showed genuine empathy and treated me with kindness and respect throughout the entire experience. If you ever find yourself needing a tow, I highly recommend Need A Lift Auto Towing Service. Thank you, Jamie, for turning a difficult and stressful situation into a much more positive experience. Your outstanding customer service will not be forgotten.

If u get a tow from here (tow truck driver was very nice btw) DO NOT get ur car serviced here…read more Communication was terrible. My tire rod broke so I called a tow. They suggested I get it towed to their shop which I agreed too. They told me they will look at it, and give me a price before doing anything. It took two days for me to get a price or an update about my car even after asking multiple times. I asked multiple times for a price BEFORE working on my car they literally said they did the work anyway I have text messages showing me asking for them to not do anything work until I get a price which then the lady on the phone said "we already fixed it and THEN gave me a price ... which then they held my keys hostage because I was $5 short on payment, Because they wanted to upcharge me for using a card. I was yelled at by two different people. I stood outside their business for 30 minutes while they ignored me like children. The lady on the phone hung up on me multiple times. The guy at the shop told me "fuck u" I left literally shaking. I will never call this number again and I'll advise others not to do so or u might get ur car held hostage like I did. Like I said communication was trash, customer service was terrible. As far as getting ur vehicle serviced. But the tow truck man was nice

Ron the owner what a great guy. I had a flat no jack and no cash on me. He still helped me and let…read moreme pay him the next day. We need more people and business's like this in the world. Thank You

This has to be the nicest man we have ever met! Our car broke down while visiting in Indiana and…read morethe place we were stopped called Buds for us, He came out and got our car, drove it to the Chevy dealership and he didnt overcharge at all, in fact I thought he was very reasonable, He was out doing more tows into the Chevy garage and we were still there waiting for our car to be fixed HOURS, finally they determined that they would need to order a part and it wouldnt be there til Tuesday (this was a Saturday) so BUDS said he would be happy to give us a ride to the airport to get a rental car so we could get home. Talk about a wonderful man! God Bless You!

Called for a tow, was told there was a 90 minute wait because they only had one driver. The girl on…read moredispatch was very nice (unfortunately missed her name). We waited about 5 minutes before the driver, GAVIN, called and said he was on the way. Upon arrival, he was very personable and relatable. He was careful not to cause any more damage to the vehicle while loading it up. At drop off, he recommended a body shop that would take good care of us. Very good service all around. Honest help, good people going above and beyond. Kudos, especially to Gavin!

Gerver's is fair and honest. I'm thankful for Matt's honesty and his professionalism. He was able…read moreto safely get me out of a tough situation. Thank you Matt

Great experience! On time, great price and friendly service! The dispatcher and Eric were very easy…read moreto deal with! No hassles whatsoever!

City Wide rescued my Dad! He's elderly and was going for a…read morecruise in his classic car, when he got a flat. He doesn't have a cell phone, but someone stopped so he could call me, and then I called City Wide to get him- EXCEPT, poor Dad was confused about his location. The driver and I both circled the area until he was found, keeping me in communication with both dispatch AND the driver the entire time. It didn't even take much longer than the quoted time, and even with all the extra driving, they didn't upcharge him. The staff did absolutely everything possible to help find my Dad, and put his car carefully on a nice flatbed. I can't recommend these folks enough, especially if you're in a bind!

So i found out my aunts old car was just sitting there getting tickets. I tried to sell it but it…read morewas just not worth anything and i could not get ride of it. I called Michiana and they came and towed it away and solvded my problem for me. Thank you Michiana Junk Cars

Overall exceptional and highly recommended. The high level of professionalism and industry…read moreknowledge was very impressinve. Exceptional customer service.