Best car buying experience I've ever had. No hassle, no pressure. Tim Baransky and Denny Moss were…read moreboth great to deal with.

Went in to get some warranty work done (needed seat badges replaced on my 2015 M3) and also to…read morepurchase an extra key. Service work was quick and results perfect! Placed an order for the new key and it was ready for me the next day (vs dealers in California who I work with that said it would take a week). Friendly staff all around and a cool showroom! Looking forward to having my service work done with Basney BMW while I'm in south bend!

Rick's towing was fast and professional. Their service department was quick, fairly priced,…read morehelpful, and friendly. We'll be taking our cars to Rick's for service going forward!

Professional, quick, cheaper oil change than most places in the area. Have also had towing and…read moremechanic work done here. Always a positive experience

Unbelievable service, the kind I didn't think existed anymore. Competent, fast, efficient and…read morekind. Bryan is top notch. He fixed our flat and got us back on the road in no time, at minimal cost.

Not honest and over priced. I don't trust their work. They have charged more to many of my friends…read moreand then had to get other work done on their vehicles after this shop works on their vehicles..I won't recommend them

Keith and crew have always been the consummate professionals…read more Pricing was totally fair and car repairs were completedon time and as discussed. Taking my wife's BMW in shortly......

I've brought my car here several times and will continue to because I feel that they are always…read morefair and honest. The people are very pleasant to work with. They are informative about maintenance and things they may find that you weren't aware of and they do it without being pushy and trying to upsell you at every turn. I've had a few "emergencies" with my car and they have gotten me in right away and took care of it each time, which I appreciate. I have and do recommend bringing your car here.

I got two things done on my truck here and I feel like they did a good job. Was it "great" (the 5…read morestar yelp review criteria)? I'm not sure, since the repairs were very costly, but I think the repair quality was 5 stars. They did a break job and after picked up the car, the air conditioner went out, so they did that repair also a few weeks later. The break repair costs were about what I expected, but the air conditioning repair was about double what I expected (me, with zero automotive repair experience). Both repairs seem to be quality repairs, and the owner, David, talked me through them before I gave the go-ahead. I'm giving 5 stars because I think they did a good job. I'm not completely sure I understand why the air conditioner gave out right after they fixed the breaks, and I'm going to go with "complete coincidence" for that one, but it was a very expensive fix. All in all, I would continue to take my cars here for repairs. Thank you Carsmart and David.

Bought a car from them a few years back, it was a little Fiat 500 turbo. Lots of fun and no…read moreproblems with it. Have taken all my other cars to them for service. Always great job for reasonable prices. My in-laws take their cars there also. Would highly recommend as David is a great mechanic and dealer.

So a spur of the moment trip to pick up a trailer my boss Juan at the auction, turned into an…read moreabsolute horror. I was stuck in Elkhart for about two days when The was supposed to be just a turnaround. Everyone I talked to recommended Dans. After getting the cold shoulder pretty much everywhere I looked. I called Dan's mind you I was 25 minutes away and I called it about 11 AM on Saturday. They close at noon. I spoke to Ryan who I believe is a customer service manager, possibly or the shop manager Ryan did not hesitate to tell me to come by the sooner the better and that he could get me taken care of, even though they would be closing in less than a half an hour after I would be arriving Curtis the amazing technician who offered to stay late to make sure I was taken care of provided me with every detail and answer to every question I had and Ryan did the same as well along with sending me pictures of the process throughout. I cannot recommend these guys in this establishment more. I wish I could give 10 stars. They know what they're talking about. They do a great job and they are truly professionals. Thank you for going above and beyond Curtis and Ryan. I can't thank you enough.

Said what they do and did what they said. Quality workmanship and customer service. Quick to…read morerespond to questions along with follow up pictures to go with the answers. Without asking, they keep you up to date on installation progress with pictures. Start to finish perfectly executed and on schedule. I wish all businesses ran like this one. They take justified pride in what they do, and it most definitely shows. Above, was the more succinct "30,000 foot" view of our experience. Below, is a more detailed view of our experience for those who may be interested. We were looking for a flat tow hitch to pull our Jeep behind our class A motorhome. Stacy kindly greeted me and introduced me to Ryan. Ryan walked through some scenarios and asked questions to determine what was most important to me. I was looking for strength, durability, and simplicity. He walked me though options to accomplish that. He had Tai show me a couple hitch designs and how they operate. We got the heavy-duty Blue Ox hitch and the integral Demco braking system permanently mounted in the Jeep. No separate braking unit/machine to put on the floor behind the brake pedal to attach and adjust, as well as take back out, and stow every time. With the Demco system, we just flip a switch on a box under the dash to activate or disconnect the tow braking system. That's it...done. It is more money, but considering the reliability, simplicity, and particularly the speed of set-up/tear down it brings to the table, it is well worth the extra cost to us. Not that it was that much more in the scheme of things. We scheduled the installation. Everything was like clockwork to the proposed schedule. We took the Jeep in 1st. After a couple days we took the motorhome in. The next day everything was done, ready for training, and pickup. Tai did an outstanding job training us the proper steps for coupling and uncoupling the hitch, as well as, putting the Jeep in the correct state to safely tow it. That was more involved than I anticipated. Incorrectly doing a step can damage the vehicle. But don't worry. They give you a comprehensive check sheet for the coupling, uncoupling, and vehicle set up procedure. If you just follow that step by step, you will have no problem. We are laminating it and will keep in the motorhome with the hitch components. I also scanned it as a pdf file in my phone. I like having the checklist as this is nothing you want to be complacent with. Missing a detail can damage your vehicle(s), create a dangerous situation and potentially be fatal for people that happen to be near a failure on the highway. Aren't you glad pilots always use preflight checklists no matter how experienced they are? ;) Tai also took us through some "what if or might happen" scenarios that did not happen during our training. He told us how to address them IF they arise. Coincidently, one happened when we went to uncouple when we got home. We knew what to do to easily overcome the minor intermittent obstacle. By covering that, it saved us from making SOS phone call to them. They know what they are doing. Then once assured the training was done and understood, Tai rode along with us on a test ride to be sure we were comfortable with the operation and handling. Quite frankly, if it were not for the rear-view camera, I wouldn't even know the Jeep was back there. The Jeep tracks exactly the path the motorhome took around corners. All worked perfectly. My review is perhaps verbose. But you were forewarned after the 1st paragraph which was a delightfully concise general overview. You could have stopped there. But apparently you didn't and I am not sorry. I felt it was worth my time, as it was earned, to detail our experience and how satisfied we are with Dan's Hitch and Service Center. Hopefully this review was worth your time reading and helpful in your pursuit. Thanks!

Nathan arrived within 10 minutes of our call that we placed to a professional man who answered the…read morephone. He quickly changed out the tire and I would highly recommend this company!

Service, professionalism were outstanding. Very friendly and competent staff. On time pickup and…read moredelivery

I'd hate to write a bad review for a small-local businesses. However, what I just witnessed…read moredeserves to be pointed out. I brought my car in because I had snapped a bolt in my subframe while replacing the control arm and didn't have the tools to fix the mistake myself. I needed the car same day, and this was the only place with availability. I asked them to replace the control arm and do the alignment for me along with removing the bolt. I received a quote for $1400 dollars to drop the subframe. The worker there had justified his decision citing the gas lines, wires were in the way, etc. He mentioned that this pricing was worst case scenario, if the "professional mechanics" snaps the other 6 bolts. Never heard of anyone quoting on the bases of every bolt snapping and charging an hour of labor per bolt. I took the car to Sweet's Auto, and they finished the job in 4 hours. Control Arm, Alignment, and Bolt. They charged $400 for the same job. $1000 difference in pricing in excusable. Take your vehicle somewhere else, I wouldn't trust these guys.

What a wonderful business and owner! Had a tire issue. Stopped by and talked to Barry. He…read morequickly had a tow truck follow me to my car and bring it in for a look. Got a tire company to bring a replacment for my car down from Grand Rapids. On a scorching holiday weekend, they got me back going the same day. The service was great. The staff friendly and helpful.