I thought this dispensary was difficult to get to and I wasn't feeling the warmth of the bud tenders. First timers beware. Not really a place to go if you're unfamiliar with the product read more

Horrible customer service.... I felt like I was a bother to the cashier for asking a simple question. There are plenty of other places to go so needless to say I won't be going back... read more

This place is amazing. They actually care about each customer and spend a good amount of time answering questions and giving great care expertise. They all are friendly and knowledgeable. There is hardly ever a long wait. Ordering ahead is even faster but I love speaking to each representative to get their feedback and opinions. read more

Always the same... friendly, helpful staff and good products. They have this purchasing process very logical and efficient.

Customer Service was well done. The prices were average nothing higher or outrageous overall pleasant experience. The selection from my taste was not quite up to par. Don't get me wrong. It wasn't bad. It just wasn't as good as I would like it to be. read more

was. nice place!! new Mgmt are very rude and NOT customer friendly!!! it's like they don't want to be there!! going to Kine on Passaic ave just down the road!!!! EXCELLENT!! read more

Standard run of the mill dispensary. I'd put this above a curaleaf. Prices can be high but that's just a thing with a dispo. Very clean. Sucks getting out of the parking lot. They have a good selection of glass and weed accessories. The flower and edibles are kinda boring. They don't carry any really cool brands or anything super unique. OZONE which may be their house brand, I've noticed is one of the better besides the over hyped cookies brand which is about as unique as you'll find here. The bud from my experience has always been fine with sometimes getting a gem but most times just being pretty standard. Nothing bad to say but nothing overly great either. read more

I DO NOT CARE ABOUT THE SERVICE OR THE FEES OR THE MONEY, I am here for the weed and weed only. ascend weed is TRASH. Let me tell you something, please open any of their prerolls and see what's inside. Sticks and stems. Half of the "brands" they carry are just under the ascend umbrella aka they are just selling you their own products that all equally suck. Curaleaf does the same but AT LEAST their brands get you lifted. I even went to their new Rochelle location and although the weed is fresher, EQUALLY horrible grade. Their percentages even listed for recreational does not make sense and not properly tested. I've been to millions of dispensaries across California, NH, RI, ETC ETC ETC. Never had I experienced such bad quality of marijuana. Like are your grow houses in your backyard?! Genuinely, smoked a whole half ounce in two days. Just save your coins and call your street pharmacist bc you will be getting the same things! read more

Sometimes parking isn't fun but they have staff that's always outside managing it. Staff is friendly and I've never had a bad experience coming here! Shout out to one of the workers named Chris that helped me with my order & with removing the part stuck out of my cart. It's a very organized establishment that works quickly to get you in and out (in a good way). I highly recommend trying their products and visiting Ascend for a great experience. read more

Left me in curbside pickup for over 20 mins for no reason. The guy served people who came well after me and skipped me twice. Watching people arrive after me and served before me is just disrespectful. read more

they gotta be the worst in Customer Service. Their websites have been down for two days nationwide.

Ascend has been my go-to for all things cannabis. Back in 'the day' when they first opened, they offered great rewards programs, always had fresh stock of whatever you were looking for. Their salespeople always knew what to recommend based on your needs. You saw the same staff there and that always made it a better experience. Everyone was vibing and went out of their way to make it a memorable visit, be it your first or your fiftieth. Then. Something happened. New faces, less familiar faces, and no one, but no one, is in a good mood. From the guys who unlock the door for you to the floor people to the people behind the registers...everyone has a complaint about something or another that is going on. And it's totally understandable. If staff isn't being treated right, customers are the first ones to know about it. And stock? Hmmm. You better order online because no matter how early you get in after a sale is advertised, they have nada. And nothing seems fresh anymore. It's like a bunch of frustrated, angry staff (not blaming them -- it's gotta be management because everyone has the same story) waiting on you half-heartedly, and it's really sad. Get your act together Ascend. Treat your people right. Limit the turnover. Get fresh product in -- some of the stuff I get turns to dust in my fingers. And your rewards program? It sucks. But it could be so much better. Do better by your staff and by your customers. read more

The bud tender gave my license back to the wrong customer. I have to sit at the DMV for an afternoon, but the manager acted like it was no big deal.loln. Certainly would not recommend Cincinnati Ascend. Jeffery perkins read more

Love this place and the fact it's close to home is even better. Definitely recommend.

Love this Dispo, it's super close to home and they always have you in and out the door in under 10 minutes. No sort of check in required, plenty of parking, and super helpful staff. As far as items go, they have a decent variety. Flower, oil, edibles, dog treats, and lots of supplies (pens, rolling trays, papers, bowls, etc). Need to pay in cash which is expected. read more

Memorable moment for me as it's the first and only dispensary I've been to since NJ legally allowed dispensaries for marijuana. I'm beyond pleased with this experience at Ascend. I've never witnessed a crowd so organized before in my life! Located right before Exxon and Outback on RT 17N, you pull in and greet the first attendant who asks you medical or recreation. Medical get directed to spots right in front of the door and others get guided to another lot. Totally guided thru parking, you walk to door. Get ur license out as thru scan every person at the door. They then inquire medical, shopping or pick-up online order. Directed to yet another line, but super fast movement. Once inside it's just consumers, employees, tablets everywhere. Move on up and ask anything you want and someone within seconds guided you. Order on the tablet. Get in line for your order. Browse the displays set along the lines for other products. Chat with the super friendly elderly man who points to your register. Chat it up with your cashier. Leave a review and grab your recyclable branded tote bag they provide with your goodies and go home. Btw everyone is happy here lol Everyone is super calm, nice, friendly, accommodating etc. 2 police cars are stationed overseeing the cars from highway into lot btw. Epic experience! Shout out to all employees, especially Bonnie, my cashier! Debit card with 3% transaction fee or cash only. ATM on premise. read more

See all

The flower is fresh but......... They lie about the potency of the bud I ordered Hawaii 5-0 online where it says thx 36.41% but the bud I received was Hawaii 5-0 at 19.8%. They do not give refunds and when I called the guy said there was a computer error Buyer beware read more

Ascend Cannabis - Thieves - Cannabis Clinics Near Me - Rochelle Park, New Jersey

This was a great experience! I came to pick up a pre-order and they had someone (super friendly despite it literally being 100 degrees today) directing where to park for medical and recreational pick up/purchase. Could see how parking could get tight, but I had no issues! Went in, showed my ID and QR code and was taken right in. The staff is SO FRIENDLY. I was early to pick up my order and got to hang out for a bit while they put my order together and the person who rang me up was super friendly and gave recommendations for the next time I order. Despite being 30 minutes early for my time slot to pick up, and the place being PACKED, I was still in and out in 15 minutes, including with adding something on to my pre-order. Note that you need cash or debit and they'll round up your order but then pay you back in cash (mine was $236 so they charged me $240 and gave me the change back). Will definitely keep coming back here! (Only downside was leaving the place and merging onto 17, so be warned, but that's no fault of the business!). read more

Had a great experience here. Parking is a little adventure but once you do it once you're good. Everyone was super super friendly and helpful. I had pre ordered online and picking it up was a breeze. I went with some pre rolls because I wanted to try different strains and I'm happy I did. Very good quality and a simple way to try out something new. I'd suggest joining their rewards program online because the discounts are great! They also have a good amount of things on display. Again, the staff is super friendly and are ready to help with all questions. This is my go to spot from now on. read more

Story: Few days ago I did my 1st purchase at this dispensary. The place is well organized including parking. Staff are friendly and very attentive to assist. Selections: There were appropriate amount of selections, but I feel it isn't enough. Experience: Originally ordered a Vapor King Louis because I needed an Indica. Unfortunately, as I already opened the outer plastic packaging, I then noticed, they gave me a Vapor Jack Here, a Sativa. As you can see, they package their products with the outer plastic packaging, then with the official box containing lab info, and lastly the hard plastic case with the vape. I already knew they wouldn't exchange since the vape Quality: I would have to compare, but I'd rank NV 1st, MA 2nd, NJ-3rd Conclusion: After speaking to the manager, we agree to assist with my next purchase. Funny moment: When I ask the manager if I can buy the Louis Vape, she said it was only for Med patients, but the cashier corrected her. Lol I don't if she had a Joe Biden moment, but that was alittle confusing and funny Suggestion to customers: For vapes, ask if you can open outer plastic in the store to confirm that the main box is the actual item since their method of packaging has the main box already opened. (Like how can I be sure an employee opened and switched it by mistake or on purpose.) Suggest to business: Only to offer better packaging for a peace of mind for the customer. Like keep the vape in its hard case along with its main box that should be sealed just as the outer packaging is. I am looking forward to update this review to add more stars as I explore other NJ shops as I will continue to do business with Ascend read more

See all

Someone says they are 24 hours. Good luck getting in at 1 AM. NOT 24 HOURS! The location is terrible!! I have waited longer getting out of the parking lot than it took for my entire transaction. That is with 5 people before me on line. They charge ridiculous prices and it IS them, not the state. $50 FOR .5G of oil? Really? I get 2G disposable pens for $60. They also DO NOT have flower that is worth 4-5 hundred an ounce, but they sure do charge that much. They have also given me wrong items twice ( not bad after 100 visits ) but should be mentioned. My friend is allergic to some of the preservatives that are used on flower so it is imperative that the order is correct. On the upside.... I have NEVER met a staff member who was a jerk. I usually am in and out within 10 minutes. Other dispensaries charge around the same. It is the entire industry full of corporate greed, not just them. Other than products by Bango Distribution lots of seeds in their flower), Ascend DOES have quality products, which is why I still go there sometimes. There are 9 dispensaries within 30 minutes of my home, so I do not HAVE to go here. I usually can find less expensive flower at Kind Kush Dispensary. Remember.... This is a corporate run business, not your buddy's apartment. While the staff is kind, they are 98% business. read more

Parked in the front for an online order, the lot was almost empty. I have a disability that makes it difficult to walk sometimes due to lower back pain. An employee who was waiting in the front lobby in my opinion rudely demanded I move my car despite the lot being empty. Will never go here again. Plenty of other places in the area that in my opinion are much better read more

This location is the absolute worst with the worst management and unhappy workers. The general manager, Grace, should be utterly ashamed of herself and how she runs this location. What a waste. Hopefully Ascend becomes irrelevant shortly. This is a terrible company. Terrible management. Terrible system. Lose reward points. Walk in and wait in the longest line ever and not get what you ordered. If they do have it watch as they go in the back half a dozen times for who know what reason. Oh. And they pad Google reviews. Shameful place. read more

Came here to purchase a common goods 28g. The total after my $5 discount from points was $200.98. When I went to pay the cashier told me they have a $200 limit on debit cards. No problem as I've done in the past plenty of times, I would pay $5 in cash and the $195 on my card. The cashier told me she can't do that anymore and instructed me to go take out $200 from the ATM. When I go to the ATM it is not working. I could not complete my $200 purchase due to 98 cents. This is just really poor business. This should have been handled differently. Complete waste of my time. I will never be back read more

False advertising. Their buy 2 ozone eighths, get one for .01 cent. I went yesterday, and they wouldn't honor the sale. Said the 2 ozone eighths had to be min. $50,but that was never part of the advertised deal. No bueno! read more

As for being convenient, not bad. I don`t like the sneaky ATM charge they add to the price. After looking at my bank account. I realized they charged me $54.99 plus tax $59.73 total $63.00? on my account listed as an ATM withdrawal. Then there was another ATM fee of $3.00 on my bank account they charged me two ATM fees The $54.99 ended up costing $66.00 , for a 1/4 Oz. I feel like they game me a discount and then stole it back. I`m hoping this is mistake, I`m pretty sure this will get some political attention, maybe even municipal. Price wise, way too expensive. The THC doesn't meet very high levels as put on there labels. I can still purchase flower for $120 a half ounce. The THC on the street is very high. buddy, smells great, old school and the high is excellent. I can understand how people shop here to break it up once in awhile. read more

Excellent customer service, well stocked and organized. I have visited many times and always received the same great service

When change was handed back, I was handed the bills but not the coins... The cashier just smiled and stood there, clearly daring me to ask for my 75 cents due apparently. Well, I left without making it an issue. I'm not cheap but I'm not stupid. I got her game. How many times does she do that a day? It's not honest so I can well believe staff skims product too. I wouldn't know about that.. I was just getting gummies for my wife to help her insomnia. I drive to Massachusetts to buy my weed. Much, much better prices, quality, and selection. If I had to WALK to Massachusetts to buy, I would, before I'd pay a very high premium for very possibly short-weighted, incorrectly labeled and old bud. read more

I will no longer go here. They solicit you for a tip at check out. Right in front of the cashier. Come on!!!!! Pay your employees or charge me more so you can. You aren't delivering or making the marijuana. It's not a restaurant. Don't put the guilt and shame on the customer. read more

Ok I've had it with this location... I come here often , 6 out of 10 of ten trips here things goes wrong . Either my orders can't be fulfilled because they are out of stock or some type of random harassment event.. . Btw most of time they don't even tell you that your item has been Supplemented with another strain when it's out of stock .. also on some of my 7 gram orders Ive notice all different types of buds. It's not consistent with one strain or Weights .... Geez guys , This is medical grade weed !!! How can something so simple and controlled be over looked ? on Sunday i was happily surprised when the front end worker let me know that I had a credit on my account for a free 8th!!! Awesome right ? Then strait up advises me to tip him , very awarkward .......... I said I don't put tips into a small box that I don't know where it goes.... Then he reply's you can just hand it to me and it will go into my pocket ..... again pressure for a tip not legit .... I accepted the 8th was was pressuring to tip 1$.... Thanks. But my anxiety was through the roof.!! why the heck should I tip a Cashiers? I don't do this at Mac Donald, vegetable stores or my apple store .... Also makes me wonder why I can't tip online when I place my order and that it's only cash tips ... seems sketchy Then today , I drive into the front lot ,park right out of the public storage store (as far away from the front doors and handy cap parking as I could ) . To patron tackle world next door ... as I got out of my car I figured to stop and grab a joint. So then this parking attended guy aggressively runs up to me asking for my medical card as I was getting scanned in .... Triggering me on high alert .. giving me anxiety twice in one week from this place. !!! First how dare you you come up to a person like that who's about to spend money at these 2 locations.. !!!! I was not illegally parked nor do I think any one out side of the estimate should have any right to see any type of documentation.... read more

They don't honor essential workers discount for recreational customers. Their advertising is false and misleading. read more

Ascend Cannabis - They don't honor essential workers discounts for recreational use. False and misleading advertising. - Cannabis Clinics Near Me - Rochelle Park, New Jersey

Great experience, wide selection, helpful staff kiko was awesome and very helpful. Would definitely recommend! read more

Flower partners are weak. Need to step up your partners. Maybe jungle boys. Thc levels for the flower are low, need to get up to high 20s and low 30s for these pricing of your " premium ".. last note avoid the pre- rolls. They have thca and 0% thc, don't know what that is. Google it. Little Shady how this is not identified prior to sale. Old school drug deal type sh!,t read more

Ascend Cannabis - 0% thc - Cannabis Clinics Near Me - Rochelle Park, New Jersey

Last week the card readers went down, not anyone's fault, but there was no mention made on the website when I checked prior to driving and was only told upon stepping foot into the building-- only to be told their ATM wasn't working either, to go get cash out at the gas station. I left. Today I called the number listed on Google to confirm debit was working before driving over, was told by the operator Eric that he had called to *this* location and *confirmed* debit was working. Walked in-- debit's still down. I think I'll just stick with the Apothecarium from now on... read more

Some of the most unfriendly sales interactions of any merchant, not just dispensaries, in recent memory. Plural, as in more than once. And when I walk up with a hi and a smile. Enough to not forget each even long after. Unlike every dispensary in NNJ, they require your phone number to place an order, with no option to opt out of sale of your data. Even for non-online orders where I just walk-In. Just to make more $$ and sell your data and privacy. Had a rewards program where you can get freebies after a certain time and was the only reason I tolerated this privacy violation. Then, literally a week after a rep told me I was eligible for an eighth (but wanted to save the redemption for a future visit) they say the program is scrapped, without honoring already accrued rewards. Finally, bough their "Love" pills which are a mixture of thc and other herbs. When I asked the reps what these herbs were or if regulated, he didn't know. Tried it and developed chest tightness after a few uses. Good times. Have stopped going here as luckily my second residence and work are near other dispensaries. Feel bad for those with no other options in Bergen. No plans to go here again. read more

Quick, fast and efficient. For those who don't know anything like myself, don't worry because you have people walking around willing to help you make the right selection! Definitely recommend read more

Well worth the trip to NJ. I don't smoke or vape, but lots of employees (and other customers) are very open about sharing their edibles experiences with me. I did buy some flower for someone who does smoke and he was extremely pleased. And slowly but surely, I'm gaining a lot of experience in edibles. read more

I went to the one in fort lee What a mess I spent 400$ Got old weed barely smokable The staff is nice if u are a serious Smoker go elsewhere read more

Customer service was great, but anytime I find something I like. It's gone and stock never replenished. Use to accumulate great rewards, not anymore. Just caught a major attitude from "I think was a manager ". Not cool to do that to a frequent customer" read more

Just came for my free 8th and had to wait 15 minutes to check out because once again cash register person didn't know what they were doing. Customer service SUCKS! RISE in Paterson do much better! read more