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    Ascension Physio

    5.0 (1 review)
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    1 year ago

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    Peak Motion Physical Therapy - Fantastic view of the Sandia Mountains from our new facility

    Peak Motion Physical Therapy

    3.5(24 reviews)
    4.0 miBusiness Parkway/Academy Acres

    As an aging endurance athlete, over the last 23 years I have visited numerous PT facilities. I have…read morenever had a bad experience anywhere. However, specific to Peak Motion, I was immediately impressed with how friendly, professional and attentive the front office staff was on the first visit. I was treated with the exact same enthusiasm at each successive visit. Inside the clinic, I was equally impressed with the intake procedure and the cleanliness of the facility. The staff's awareness and implementation of disinfection protocols made me feel safe. Every therapist and assistant that guided me through the various treatment routines seemed very knowledgable to me and they made sure that I performed each assigment properly. Finally, I could not help but notice how efficient the entire operation of the clinic and the administrative office was. The teamwork exhibited by all members of the team ensured a seamless process from the beginning to the end.

    In my experience/opinion: Kevin and Christopher will participate in a program that will injure you;…read moreMark will help you a lot most of the time and injure you sometimes with shoe lifts and tape; Donna Bryce will manufacture evidence in an evaluation to have you discharged to prevent you from getting helped. (In my opinion) Dr. Baca will allow it all to happen (and help with the program that will cause injury). Donna Bryce said I was way too debilitated to continue with physical therapy, but also that I was way too active and independent to need it and could just do yoga. I do need it. It was working, and they (in my opinion/experience) decided to disrupt my treatment. She actively ignored evidence that my range of motion was improving and (after nearly injuring my back herself) refused to do the evaluation after I had had a chance to stretch another part of my body that was preventing me from moving. That was the pretext she used to say I wasn't improving. Why not continue to treat me as the other referrals happen? It is demoralizing and terrible to deal with people who are so clearly being disingenuous and interfering with your health and wellbeing (in my experience/opinion). The need for anyone to curtail someone's medical treatment and flex the authority to define reality and just make things up is unprofessional and sadistic, and shouldn't be tolerated (and in my opinion/experience, that's what happened here)... Upon further reflection, because Dr. Baca wanted to make the conversation go on when they had already told me they were discharging me, it seems like the intent was to get me to agree to cover up that I was injured initially in order to have my treatment continue. I stopped working with the PTAs who ignored my pain (even my tears) and had me do activities that caused me to spend hours of my time stretching to avoid injury. I gave them the opportunity to simply treat me and they seemed to, but I guess it was just to buy time until my evaluation so that they had leverage to get me to pretend it never happened (my opinion/guess based on the bizarre events that transpired)?

    Photos
    Peak Motion Physical Therapy - Owner Phil Baca Prepares for a presentation

    Owner Phil Baca Prepares for a presentation

    Peak Motion Physical Therapy
    Peak Motion Physical Therapy

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    Think Back Physical Therapy - Jelise

    Think Back Physical Therapy

    4.3(6 reviews)
    2.6 miUptown

    This is a good place for post op rehab and probably more…read more They are very busy and sometimes over crowded for their small space If you are low level you might get run over by a high functioning knee person who is going giant side steps with Theraband while you are just trying to get to your oxygen tank at the other end of the living room style space I do love the people and the intention is there I think going for numbers inhibits the potential of what they have to offer That's what reviews are for

    Jelise, Your and…read moreAnnette's behavior today was disingenuous and unprofessional. First of all, it was not time for an evaluation, and you had decided before the visit that it was going to be my last one, and neither you nor Annette told me before the appointment. I should have had the option to decide whether or not I wanted to take part in a sham evaluation that seemed designed to cover up that Annette's advice had injured me.  I should have been able to decide whether I wanted to take part in an evaluation that would not benefit me at all when I was there to actually receive treatment.  The pretext you decided to use to disrupt my medical treatment was that I was not willing to do exercises. I guess it's fun to ignore that I was injured by the foam roller exercises that Annette gave me and had to work hard to decompress my spine.  Myofascial release and stretching are as important as exercises. Just giving someone exercises is a recipe for injury.  I said that I was willing to do exercises. I simply wanted to not be injured, and to receive treatment. Though it was very scary to have my back pinching for the first time in my life, and very uncomfortable to have pain in my cervical spine from the compression, the upside is that the kyphosis is correcting. The downside is that as my spine straightened I started to feel pain in my sternum from the pulling. Apparently I was just supposed to put up with your therapists' haphazardly treating me without dealing with my actual body in real time as it changed from the treatment, and get injured.  It seems like you failed to injure me significantly or trigger me into leaving, I expect you to actually treat my body, and so you decided to deny me service. It seems like there is some quality of mine that makes you think it is acceptable to discriminate against me.  It seems like it is regular business practice for you to trigger people to opt out or to not treat them. So, now I have to report your business to my insurance company. I also have to report Claire and Annette for their bizarre and unprofessional behavior.  I'm guessing that the business owners rubber stamp your unethical spinning and justification of refusing patients service (since you said you have been there for 12 years and had no problem looking me in the face and discriminating against me and inventing pretexts), but I will report you to them. Please ensure that both Claire and Annette know that I was actually there to be treated and didn't have any intention of being triggered or injured, and I will be reporting them. In case you were misleading them, they should have the chance to actually treat me.  If they have been entrapped, I am not the one entrapping people. I just want to be functional and pain-free. It is a felony to collaborate to prevent someone from being able to use their medical insurance to receive treatment. I will also be reporting you to law enforcement. Kyeann Sayer

    Photos
    Think Back Physical Therapy - Annette and Claire

    Annette and Claire

    Think Back Physical Therapy - Jelise and Annette

    Jelise and Annette

    Think Back Physical Therapy - Saville

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    Saville

    Ascension Physio - physicaltherapy - Updated May 2026

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