I am writing this review to share my very negative experience with Dr. Cohen. While I had hoped to…read moresee a different doctor at the practice, I was scheduled with her. My concerns began when a PA associated with the practice recommended a colonoscopy without ever performing a physical exam. The lack of care continued with Dr. Cohen, who provided no instructions regarding my blood thinners. She failed to coordinate with my hematologist, and after the procedure, when I had bleeding issues, I still received no guidance on stopping my medication or when to restart my medication. I felt there was a disregard for my physical health. I made it clear before the procedure that I had an Achilles tendon injury that was almost healed. Despite this, I left the procedure with a new complication to that injury, requiring me to wear a boot for at least three weeks. When I expressed my concerns about all of these complications, I felt she completely shrugged them off. I left feeling unheard and disrespected. I would not recommend seeing this physician.

The best Gastro office in the DMV hands down!! Go the Chevy Case, Bethesda, D.C. or Virginia…read moreoffice. You would be happy you did. All of the doctors are great.

Absolutely amazing experience at the Crystal Rock location of Labcorp. I made my appointment…read moreonline. Checked in on my phone, went upstairs and was immediately processed. Lisbeth was my phlebotomist and she was quick, efficient and painless. She was friendly and patient considering she had to work on Black Friday when most people have that off. Not sure what waits are like if you just walk in but via appointment was fast .

Literally the best experience I've ever had getting my blood tested. The check in was super quick…read moreand the receptionist was easy to work with. Nicole, the technician who took the sample for me, provided the cleanest and least painful needle insertion of my entire life. I will always be coming here for my blood work!

I made an appointment in advance specifically to ensure my tests would be done promptly and on…read moretime. I arrived five minutes early, checked in, and then waited 25 minutes before anyone even acknowledged my presence. At this point, it's been 35 minutes past my scheduled appointment time, and I'm still waiting. This raises an obvious question: what is the purpose of making appointments if patients are expected to wait this long? If the office is running behind or unable to accommodate patients as scheduled, the responsible thing to do would be to notify patients or offer to reschedule. We are all busy. Patients make an effort to arrive on time and usually extend a reasonable grace period--but there is a limit. Respect for patients' time matters. We are clients, we pay for these services, and basic communication and courtesy should be a priority. Very disappointing experience.

Clean, well-presented space. Other than that the two ladies at the front who are intended to "help…read moreyou" do not. They rudely abrupt whatever you are asking them and redirect you to the kiosk or they "have to use the bathroom" (Black Lady at the front with glasses). After I asked them for more help, following my attempts with the kiosk, they forgo what they are doing to question if I'm able to "read." Then gets up and teaches me how to use such kiosk. afterwards, calling me up. To then go through the whole process the kiosk initially did. At the point of this incident there was no more than 4 people in the waiting room, "in front of me," if you will. All waiting to be called back or called up to the window where they can assist you, vice versa. I can count 15 chairs in this waiting room. So their excuse of being "busy with others" as they are having the time to come out and instruct me on a kiosk is contradicting. They also both left the window, as I'm writing this review. Unsure of what they could be doing as I'm sure they are not tending a lingual contact point with patients... along with working the back... if so, that is a problem in itself.

This was my second visit to this location, and the entire staff was fantastic! Jazmine, in…read moreparticular, was amazing--she drew my blood effortlessly and was incredibly kind. I highly recommend this place. I was so satisfied with the service that I brought multiple boxes of SPAGnVOLA chocolates for the staff as a thank-you. Truly appreciate the excellent care!"** - Eric Reid

I live in Clarksburg and have to get my blood drawn often. I went to the LabCorp in Clarksburg and…read morewas so sad when it closed because the team there were amazing. After realizing it was closed, I went to the location on Observation Drive and didn't have a good experience. I read reviews and saw this location had good reviews, so I went here. This location is my new go to! The office is clean, it is fully staffed with amazing, kind, & friendly people. They were very organized. The large staff allowed for shorter wait times. Mary drew my blood and she was so kind! I barely felt a thing! It was an easy and very positive experience. Thank you Middlebrook LabCorp!!

Turn the music down in the waiting room!! Music should be relaxing and not geared toward…read moreteenagers. So you know who your customers are? Tired of office people playing music for their enjoyment. It's a place of business.

I use the Radiology Clinic in Germantown AND Rockville. The front desk employees are always helpful…read moreand courteous. The technicians explain everything and offer quality care. This week I have been to the Germantown office several times. I was greeted with a smile each time. They worked hard to fit me in one day. My doctors always recommend I go there for my scans.

HORRIBLE experience !! After working so hard to find a flight and a booking for a COVID test, my…read morewife's results were not provided within 12 hours. It is now 48 hours later and my wife has missed her flight. We have emailed many times and tried to call where no one answers the phone and the voicemail is always full. Not one courtesy response to our emails to tell us what is happening. We got through once by chance, and the person said the results were to be sent last night and nothing has been sent. My wife is waiting for the results to be able to book her new flight. Other testing labs are booked for the foreseeable future. What a NIGHTMARE this has caused in our lives. Truly unprofessional !!!

Their software would not allow me to fill out the registration form, and they were impossible to…read morereach by telephone, because their mailbox was always full. They did, however, accept my money (non-refundably, of course). Tomorrow i will discover whether they will actually do the testing. Buyer, beware!

First time patient. Very happy with everything from check in to hearing test and discussion with…read morethe doctor. Glad I found them!

I had been putting off seeing an ENT for quite some time now, but 2024 is the year of healing and…read moreso I made an appointment. I've had 2 appointments so far, initial and follow up. Adam at the front is hilarious, Chief really takes the time to listen and Dr. Nora is super comforting and knowledgeable! I felt good and relieved leaving my first appointment. And the follow up was great too because the treatment plan worked!

This is one of the worst places you ever been into. There are a bunch of scammers. Maybe they…read moreshould give me a call to resolve the issue we have with the billing dep and the staff. AS off 10/07/2025 still have not got my refund ???? it has been more then 2 months now.

I just recently found out about this location when I was making an appointment. What I like the…read moremost is that there is no fee for parking (not like the Bethesda location). There were two entrances to get into the parking lot and once you are parked, the building is right there. The entrance to the building faces Observation Drive. Once parked, enter building 20410, walk up the stairs, go right and WRA will be the 2nd entrance on your right (glass doors). Enter, check in and have a seat. The employees I interacted with were very pleasant, especially the lady at the front desk. Had a great conversation. Once your name is called, you will get the opportunity to check your items into a wooden locker (you are in charge of the key during your appointment). As you check out and retrieve your items, you then just leave the key on the outside of the locker (how you saw it before accessing it). There is signage providing where to dispose of your gown after your appointment. This location has been opened for a year (shared by one of the employees) and just based on service, experience, and location, I will definitely be back for sure.

Particularly rude front desk staff. They act like they are doing you a favor by being the patient…read more Demand that your doctor send you elsewhere which is what I did today. You can tell when a facility has deals/arrangements with doctors and get all the local referrals. They act like they own the market and quality of care and customer service goes down.

I had the worst experience calling this place. The front desk person I spoke to is very rude and…read moreunprofessional. I would not recommend for anyone to use this place.