The Hair Lab is clean, professional, and their stylists are personable and talented. They seem to…read moregenuinely enjoy being in the salon and working with their clients. I worked for Paul Mitchell the School OP for several years, so I tend to look at salons with more scrutiny than the average guest. I was impressed with The Hair Lab. They have great customer service, great communication, and their stylists take the time to do a thorough consultation. They offer beverages and regularly check in on guests while they're processing. The stylists take pride in their work and keep their stations and tools clean. Over several visits I didn't see a build up of hair from multiple guests on the floors or tumbleweeds of hair in the corners. They use and sell quality professional products. I saw Nina a few times for for balayage and haircut. She was wonderful, sadly she's since moved to Texas. It's super easy to schedule an appointment by phone or request one online. Their front desk staff is friendly and accommodating. Continuing education for their stylists seems to be very important and they stay up to date on current techniques and trends. The salon itself is really cute, modern, and easy to access. Both their street and parking lot entrance are wheelchair friendly, and their stations and wash areas seem to support accessibility as well. I would highly recommend The Hair Lab.

I really wanted to love my experience here because the salon itself is absolutely beautiful, and…read moreevery staff member I interacted with was warm, friendly, and welcoming. Unfortunately, the actual service I received was not what I paid for. I booked and paid $90 specifically for a curly haircut, which is a reasonable price in this area for a true curly specialist service. However, what I received felt more like a standard haircut rather than a curly cut. Before the appointment started, I thoroughly explained what I was hoping to achieve: more curl definition lasting beyond wash day, guidance on styling techniques, and a haircut tailored specifically for curly hair. Despite this, my hair was cut wet rather than dry, and there was no curl-by-curl shaping or specialized curly cutting technique used at all. As the appointment continued, several things made me question the stylist's experience level with curly hair. My stylist, Anna, seemed unprepared for the appointment. While styling, my hair was already drying and becoming frizzy in the front before products were even fully applied, and I had to point out that it needed to be re-wet. She also did not have her own diffuser and had to borrow one from coworkers. I had specifically mentioned that curl creams tend to weigh my hair down, but one was still used during styling. The diffusing process itself was also very uncomfortable, as I was instructed to hang the lower half of my body off the chair so my neck rested against the back of it. By the time my hair was almost fully dry, it honestly looked very similar to how it did when I walked in -- like I had showered, slept on wet hair, and done nothing else to style it. That was extremely disappointing after paying for a professional curly hair service. Anna could tell I was unhappy, and to her credit, she was kind and tried to fix things by washing the product out and attempting a blowout instead. Unfortunately, I still left with poorly styled hair. The face-framing pieces were going in different directions, and the overall result did not look professionally styled. I do want to emphasize that Anna herself was very sweet and pleasant throughout the appointment. However, when charging $90 for a curly haircut, a certain level of expertise and preparation is expected, and I do not feel that level of skill or knowledge was there. When booking, I specifically told the salon owner I was looking for an experienced curly hair specialist. I was told Anna was newer to the salon but had experience with curly hair and many happy clients. I truly hope this experience was just a one-off, but based on the multiple issues throughout the appointment, it did not feel like someone with advanced curly hair knowledge or technique. The owner did initially reach out afterward to try to rectify the situation, which I appreciated. However, after I responded, I unfortunately never heard back again. I had been very excited to come here because I've heard so many wonderful things about the salon, which makes this experience even more disappointing. I truly hope they take this feedback seriously because the salon itself has a great atmosphere and very kind staff.

This is a very relaxing setting for a hair salon. Shauna has been my stylist for about 15 years…read moreand I would recommend her to everyone, always on time and spends time listening to what I want, No issues with parking, a very big lot.

The cutest spot to get your hair done!…read more I've been getting my hair done here for a little over a year. My stylist moved here from another salon, and I've been super impressed with the spot. Parking is always plentiful, as it's located in a shopping center. The location is located right next to Rich and Charlie's and is easy to find. Right when you walk in there is a small seating area to sit and wait if your stylist isn't ready quite yet. To the right side there is a coffee machine and cookies that patrons are able to help themselves to. There are also bottles of water. Small touches like this make all the difference. On the left hand side there is a row of seats and stations, and on the right hand side there are small studios that have doors and are a bit more private. More towards the back are the drying stations and sinks. The spot is decorated wonderfully and is so cute- love the natural aesthetic. It's warm but not over the top. The seats, drying stations, sinks are all up to date and well taken care of. It's very clean! I enjoy coming here every month. Plus, they have Wi-Fi :)

I got the best Spring haircut and color from Kai.. really a complete makeover I had lunch with…read moreseveral of my Nurse friends and everyone complimented me and my husband really loves it and believe it or not it's really low maintenance Kai does an excellent job if you want a new Spring look book an appointment.. great Salon

If I could give negative stars, I would…read more I came into this salon with healthy hair and a simple request. Highlights. What I left with was a chemical war zone on my scalp and hair that looked like it had been through a haunted car wash. The stylist completely botched my color. It was patchy, uneven, and flat-out fried. I looked like a spaghetti squash that had been left out in the sun. Worse. I went back to give them a chance to fix it and it somehow got even worse. The stylist acted like they had never seen a toner in their life and honestly seemed like they were not in a sober state to be handling bleach or scissors or any other living creature for that matter. I ended up going to another salon just to undo the damage and they were horrified at what had been done to my hair. After spending over six hundred dollars and enduring two appointments from hell, my hair is still damaged beyond repair. Think straw with commitment issues. Do yourself a favor. If you value your hair, your time, or your dignity, run in the opposite direction. This place should come with a warning label and a fire extinguisher.

There is street parking located all around the building and it's usually easy to find a spot…read morenearby. The studio has a calm and relaxing vibe with lots of plants and cute decorations. All of the stylists are friendly and welcoming. I've been going to Lisa for several years now for my hair color and cut. She listens to ideas and lends her expertise on what will work well. I always leave feeling great and get a lot of compliments on my hair color!!!

I see Lisa - she's great. She's incredibly honest about whatever ideas I have (she could have many…read morea mint perming my hair and instead was like that's not gonna be lower maintenance) and helps me make the most of my texture (thick coarse wavy) and only offers product recs if I ask. I love the plants and I can walk there.

Sara was welcoming, knowledgeable and friendly! She listened to what I was looking for and what I…read moredidn't like about previous services done at other salons. She had great recommendations and I couldn't be happier with the end result. My hair looks shiny, healthy and refreshed! I love the color and cut and felt so confident leaving the salon. I will definitely be back and can't recommend her enough!

I did not want to leave this review, but after paying $700 and leaving with severely damaged hair,…read moreI feel obligated to warn others about my experience. I went to this salon because a stylist I had been seeing for over a year moved here. She had been maintaining my cherry cola color for about a year, and when she moved to The Boulevard, I told her I wanted to start the process of going back to my natural level 6 brown. I understood that removing red is a process and specifically told her I was completely fine doing it over multiple appointments. I also asked if we could keep the first appointment within a certain timeframe because I had dinner plans, and she agreed. My appointment was scheduled for noon. When I arrived, I sat alone for 30 minutes without being greeted, consulted, or acknowledged by anyone before my stylist finally came over. The appointment ultimately lasted 7 hours, and I had bleach on my hair for approximately 3 hours. When I left, my hair was severely damaged. In fact, my stylist knew it didn't look right because as I was leaving, she told me to "wear a ponytail to dinner." That is not something you say to a client who just spent hundreds of dollars and received a successful service. I have since shown photos from that appointment to other licensed cosmetologists, and multiple have told me the damage was evident as soon as the foils came out. I have always taken excellent care of my hair, use professional products, and have never experienced damage like this. My hair is now rough, difficult to manage, and completely different from how it felt before. I can't run my fingers through it, my natural texture is gone, and it is genuinely unrecognizable to me. I was so upset that I spent the entire weekend crying and had to miss work on Monday. When I called the salon Monday morning, I was told the owner would contact me. I never received a call. When I called back two hours later, the owner suddenly answered. She offered a free treatment if I came in immediately, but the first thing she said to me in person was, "It's not that bad." After spending two days devastated over the condition of my hair, that was incredibly dismissive and upsetting to hear. The owner then told me that the original stylist would perform my next treatment and that I could pay for a new color service. I explained that after what happened, I believed I deserved both a refund and a corrective color service. The stylist refused a refund, and offered the color service for free. I agreed to this, and then stylist put red back on my hair, leaving me looking almost exactly as I did before I started this process, except now my hair is badly damaged and I am out $700. I came to this salon because I trusted my stylist and trusted the salon to guide me through this process responsibly. Instead, I have walked out feeling worse every single time. The most disappointing part is that the owner never apologized, never took accountability, and never made a meaningful attempt to make this right. I wish I had never come here. I am now left paying for the damage done to my hair, and multiple people who have seen the condition of it have told me I should pursue legal action because of how severe the damage is.

Experienced professionals who have sass and class. Everyone is fabulous! Loved my color, cut and…read morestyle.

I needed something new for my fine, thin hair. Beth listened to my concerns and asked questions to…read morehelp me decide what to do. I LOVE my new hairstyle! Plus the prices are so reasonable. I will definitely be a regular customer of Beth's!!

Had to return twice with two different people working on my hair. Good for haircuts (apparently)…read morebut NOT GOOD with any hair coloring processes. Expensive prices for poor to mediocre results. Will not be returning and would recommend going somewhere else.

Saw a couple different stylists all sufficient but for the price I was looking for superb…read more Cannot say enough about a scalp massage and STAN online booking.

The booking is always easy and accurate on-line, and on the phone…read more Bennie always gets it right for my wife! The atmosphere is friendly, active, and has a great vibe.

Erin was very personable and worked to get the cut I wanted. The Duck Tail cut isn't really done…read morethese days but she nailed it! Thank you for taking the time to listen and look at pictures! Going back and bringing my husband!

Paige does an AMAZING job with my wife's hair This salon has been a major component in helping her…read morefeel confident in her transition and learning how to care for her beautiful long hair They are so kind, accepting, and fun, and we'll be coming here forever!

I see Ally and she's amazing. The climate here is so fun and laid back. It feels like one big…read morehangout with your friends, but you leave looking like a badass too. A really unique, inclusive salon I 10/10 recommend Homegrown.

I've gone to Sue's since I was little, my whole family gets their hair done here. I usually try to…read moreschedule with Brittany, but Sue and Michelle have both done my hair several times and done AMAZING jobs. I've never had a cut or style that I didn't absolutely love! And I'm very particular about my hair length and how I want it, my hair is insanely thick, textured, and grows fast so it is a nightmare to do any regular upkeep. I just recently moved back from the military so I've moved around a lot the last few years, and honestly I've never had a haircut anywhere else that comes anywhere close to what i get here. Since moving back to the area a few months ago, I have gone to Sue's twice (once with Michelle cutting and once with Brittany) both experiences were so therapeutic and wonderful, the first time I had Michelle do some thinning and get my split ends fixed but I kept my length and she did such an amazing job at keeping my length but also getting those split ends trimmed up. This last time I told Brittany she has full rein to do what she thinks my hair needs, since it's so thick and being down to my butt it was soo heavy I was getting headaches and I literally just used to throw my hair up every single day bc I couldn't manage it, I'm a long hair girl and always have been, so when I told her she can take as much as she thinks would be best I was so nervous, but LET ME TELL YOU she did the BEST thinning I've ever had, layering that is so clean and somehow lines perfectly to the contour of my wavy texture (because sometimes layers with waves like mine causes some weird frizzy poky ends) and she gave me a little face framing. My hair has legit never felt or looked this good in my whole life, I wear it down and style it all the time now because the layers she gave me are so perfect I can do straight, or light curls, or let my natural texture go. It has been yearsss since Ive actually loved my hair, and not had to fight with it every single day. And just the experience here is always so nice, im literally counting down the days until I get to go back and get my haircut again bc it's like a form of therapy for me.

Hey Sue!! I see you have revamped your Yelp page!! Looks great!! I can not say enough good about…read morethis salon and Sue. I went to Sue's Salon having had trouble achieving silver hair in a number of other salons. Seems that my hair is resistant. Sue was up for the challenge, so we made the appointment. The first attempt was close...but too much yellow the next visit Sue worked on me for almost four hours to get my hair to the bright silver that I wanted!! Besides this awesome customer service, the salon is fabulous!! It is very roomy, clean and inviting! Sue and the girls there treat you like family the minute you walk in the door!! I highly recommend this Salon. A hidden gem in Dupo!! Right on Main Street!!