Called for service as Inlost hot water. I have a Crown Boiler that gives a code which said I needed…read morea new Flue sensor. Tech comes, hangs out a while, says I need a new flue sensor AND a barnd new external condensate pump (with tubing) Repairs 1600 dollars. After I picked my jaw up from the floor, I asked the owner if my estimate could delineate parts vs labor. He then proceeds to double talk me about "there is alot more involved than parts and labor" umm wat? He continues on that he has to buy gas, pay for insurance, 401k, workmans comp, a warehouse. Basically giving me the "no man in the house hustle". I call a competitor, independent diagnosis of flue sensor, gets part (that was like 100 bucks) and I have hot water again. Concerned about the condensate pump Smith said I needed, I asked the honest repair man and he laughed because IT WASN'T EVEN A PART OF MY SYSTEM anymore and had been bypassed. So instead of 1600 dollars, I paid 500 dollars. I know that at the end of the day Smith would have restored my hot water, but he was absolutely taking advantage of me. As a single parent, every dollar counts and 1100 dollars is a big deal for us. He was absolutely ready to take food off my table. So in closing, the five star rating is probably because most people dont know their ass from their elbow and blindly trust that a company isnt out to soak you. This is your fair warning. If you do call them, save yourself money and get a second opinion like I did. ​

Stay away from them! Incompetent workers. Matt (owner) showed up 1 time…read moreand 1 more, when we had problems. Never answers phone. Never on time. We had a free 1 time app. for maintenance at beginning of this season after new expensive system was installed. Never showed up. Today, after numerous calls, Jennifer (his sister), promised Matt will stop by to see our concerns. Never happened! Not even a call. While installing the system different workers came each time. Some didn't speak any English. Bad, bad, bad!

I have nothing but good things to say about Blend Air. They have serviced my A/C last year and now…read moremy water heater. They are prompt and professional and courteous. Last year they had to come back twice for my A/C through no fault of their own and both return visits were immediate and free (except for a faulty part that had to be replaced). I totally recommend!!

They fixed my air conditioner and two months later it wasn't working again. It broke again in less…read morethan 2 months and they charged me again. Update: friendly on the phone. Explained their side of things and worked with us on the price of the services for something we thought was fair.

I have a single family house. My plumber for many decades has retired; therefore I need to find a…read moresuccessor. I tried Grossman due to good Yelp reviews & a friend in Mahwah recommended them. I met with Grossman to swap out a toilet & the water controls in a shower (non-emergency service call). Matt came to my house to provide an estimate. We scheduled a time for him to return a few days later (11/2020). They came and they did a good job. There were no economic surprises. They cleaned up their mess and everything works fine. I've attached a picture of his neat workmanship of the shower cartridge (hidden behind the wall). IMO, he did a good job & I will be using Grossman again.

Our boiler had started leaking last night and after numerous searches on Yelp for highly-rated…read moreplumbers nearby, we stumbled across Grossman Plumbing & Heating. Because it was late in the night and the nature of the work, they had promised us they would come first thing in the morning. Fast forward to the following morning day: they came exactly at the time they'd promised and got the job done at the time they'd estimated. They also walked me through what work needed to be done (i.e. upgrading the existing exhaust to the chimney as ours is not up to code, replacing x valve, etc...), which was nice and assuring. I had an extremely pleasurable experience using this vendor and will definitely contact them again for future work!

Oh the horror of coming home to a hot, hot, hot house! My air conditioning system was not working…read more I called what I thought to be my faithful heating and a.c company only to learn their salesperson did not advise that when replacing the air handler 18 months ago, the condenser should have been replaced along with it. The new law is both must match. To make a long story short, there was no way I was ripping out a practically new air handler. And old faithful was uncertain if they could locate a compatible condenser. A client recommended Hofmeister to the rescue. From the moment I called, I knew I was in capable hands. Nancy, who answered the phone is nothing short of fantastic. Knowledgeable, calm and efficient. Sean, the air conditioning maestro is amazing. Nancy was able to locate a compatible condenser within 2 hours. Sean came to thoroughly check my entire air conditioning system for compatibility. Where do you get service like this today? You don't. Unless of course you call Hofmeister. If you are reading this review and need heating, plumbing or a.c. service...your search is over! Lucky You! Be sure and ask for Sean! You won't be sorry!!

great work - snaked out my drain and came over the same hour I called and charged extremely fair…read more In today's economy its tough calling a plumber but Hofmeister makes it easy!

Plumber Recommendation Whenever we have a plumbing or…read moreheating issue, Aloi plumbing comes through. We've been using Bobby for 30 years and now Vincent and Anthony along with Bobby to continue the fine service that Bobby started. What a great crew. They have been there for everything we needed, from small leaks to major repairs and renovations. They just installed a new boiler in our house. They really are craftsman and quite reasonable. If you have plumbing or heating needs, I recommend Aloi Plumbing very highly. No other plumber has ever worked in this house.

Can't take any credit for finding them - they came with the house I bought . They had previously…read moreworked in the house and left their sticker. I have used them at least 3 times since and every time they are responsive, clear, fast and fair. They know what they are doing and check their work before they leave. So lucky to have a great plumber I can rely on!

A heating and AC check up has been on my task list for the better part of 1 year. It quickly moved…read moreto the top when my AC stopped working, because dealing with 90+ degree temperatures is no joke. I decided to call Clarkstown Heating & Air Conditioning based on two things: Seeing their trucks driving around Rockland County all the time, and positive online reviews stressing their professionalism, promptness, and honesty. It was a pleasure scheduling, from the polite office staff, to the confirmation call that my tech was on the way, to the actual appointment with my technician Randolph. Randolph, an energetic and polite young man, greeted me with a firm handshake, and friendly smile. He confirmed the job scope, and price, and got to work and diagnosed the problem, and immediately solved it! He also gave me a tutorial, based on the questions I was asking, on how to use my existing system more efficiently, how best to set each thermometer, and when and how to change air filters if / when I wanted to do it myself. I'm satisfied with my service, and hope my 2nd appointment later this week (for a separate issue) goes as well. I was charged $109.00 + tax for the AC Diagnostic Check.

Seems they are now part of a larger biz named Universe and the value for work performed was very…read morelow.

John has provided nothing but the highest quality service. He's repaired our heating system and…read morefixed a variety of plumbing issues for us. He's fast to respond and always does a thorough job for a fair price. Highly recommend!

Quality work and honest pricing from a reliable professional. What else can you ask for? John is…read moremy go to in NY.

Should be no stars…read more This business has suddenly gone dark. They did some work for us and all went well. We called to have them replace a toilet. They came and measured and said it needed to be ordered. Weeks later I called, was told they were moving and toilet was probably at old location. They never called back and did not return several phone calls.

I had Scott come in last week looked at pipes told me he would see me tues at 230 he never showed…read moreup .and he had an attitude.