My Mum and Dad have been going to this vet for about 14 years. They have helped us with Oliver…read more(cat), Felix (cat), Henry (dog), Doris (chicken), Pheobe (cat), Tabitha (cat) and Rosie (cat) over the years and being such animal lovers that we are they alway are sensitive. We have even called them up in the middle of the night with an injured bird that one of the cats have brought in and they never seem phased or troubled by this. They can be expensive if you don't have pet insurance but you know that your animal is being looked after. There is a nice little car park outside so it's not not traumatic getting your animal there and they have really helpful reception staff. Thank you Moor Cottage!

Have only recently joined this Vets, after coming here we have been highly impressed with the…read morefriendliness and welcoming approach they have given, genuinely interested in the dogs, we have 2 greyhounds Ace and Polly. Today they went the extra mile as on our way to have there boosters we got a flat tyre, they was so helpful let us sit in the waiting room offered us cups of tea and gave our dogs beds to lie on while we waited for breakdown service to change tyre on our car. Would heighly commend this Vet, best we have we ever been to. Thanks you so much From Gillian and David Coombes

A nice cattery a short drive out of London. I'm a cat vet at Kitten to Cat in Kew and after…read morereceiving several endorsements from my clients drove out to take a look. The owners are really nice and the cattery is listed with the Feline Advisory Bureau which is great.

The best cattery in West London by far. The cattery is spotless with warm heated inner pens and…read more bright, airy outer pens with additional shelves for cats to climb and look out on to the lovely peaceful garden. Each pen has a scratching post and mat or hide away. The owner, Chantal is a fountain of knowledge in anything cat related and spends a great deal of time interacting with the cats in her care.

Despite my many emails to them, this shocking, disgraceful, neglectful Veterinary practice…read more(Vets4Pets Newbury) continue to ignore me and refuse to accept any responsibility or liability for the neglectful and disgusting treatment of our beautiful 12 year German Shepherd right at the end of his life; just when he needed them most. I cannot emphasise enough to anyone reading this how distressing it was for my wife to phone around other vets to come and help us by putting our beautiful boy to sleep as he was deteriorating by the hour as they would not help us. We are seeking independent advice from a vet mediation service but until then everyone needs to be aware how Vets4Pets Newbury failed our family and more importantly our beautiful boy in the worst possible way at the worst possible time, and we will never forgive or forget the pain they have caused. I urge anyone reading this to not use them as they will not only rip you off they will not care one bit about your pet.

Completely unskilled Vets probably minimal qualified, and clueless when it comes to rabbit care,…read morethese Vets killed my beloved bunny when in GI stasis was sent home with painkillers and no meds or treatment at all! I complaint and was ignored. I went to see another Vet who advised my bunny was in immediate need of intensive care otherwise he would die. I demanded these Vets to pull their finger and they performed a theatrical 30 minute gi stasis care in front of us which most likely they googled. Completely inept also showed to be unskilled when diagnosing inexistent ailments just for the sake of profiteering and submit my poorly weak and anorexic bunny still in Gi stasis meds to unsuitable unnecessary treatments. I managed to move my bunny to another Vet but they advised the condition had deteriorated and his stomach was dilated with gas - because the Vet never gave him necessary meds or admitted him to intensive care. These Vets should be stripped of their titles and closed down, by the looks of it I wasn't the only one affected with their negligence. It is disgraceful that authorities continue allowing these practices to exist jeopardising animal health and well-being. Shame on you PETS AT HOME for advertising these inept Vets!

The veterinarians at this practice are amazing. They do home visits as well as office visits and…read moretruly cafe about the animals they treat. We've experienced both home visits and office visits for a cat and a dog and been more than impressed with the service. Chris is our primary veterinarian and he is amazing, but we've also worked with Mel and she is equally great. I would recommend this clinic wholeheartedly to any animal lover.

I have been using this veterinary clinic for over three years now and have had a favorable…read moreexperience every time we have visited. Courteous staff and caring and informative veterinarians. We will continue to use them for our pet's healthcare needs.

I am absolutely disgusted Falkland Vets in Newbury and will never return. Having used them for…read moreyears and them being a private practice they are now owned by CVS. I had an emergency on Tuesday with one of my animals and therefore called to confirm they were available. The receptionist Julie Whyte was more interested in finding the animal on the computer and keeping me on the line 15mins rather than the care of the animal. The aftercare by Julie was disgusting, very rude woman, no customer service skills and no empathy regarding the upsetting event we had just been through. Unfortunately my pet needed to be put down and the vet Emma Holt agreed I could pay the £150 bill on collection of the pet which was going to be cremated. Within an hour of leaving the vets I received a phone call saying they had given me the wrong information and they needed the full bill paid within 48hours. I complained and received a phone call as requested from the Clinical Director Carl Gorman, his attitude was a disgrace, he was incredibly rude & stated that even though our family has used the vets for years, this doesnt mean anything and he doesnt trust clients to pay. He also told me to collect my dead animal today and take him elsewhere to be cremated. I will never use this vets again and hope that no-one else has to go through the extra hurt, hassle or quite fankly horrific events after a pet has died.

I have only the highest praise for the family run Kelperland Veterinary Surgery in Fifield. The…read morecare and dedication to their furry - and feathered patients comes from the co-owner, Dr Simon Ratcliffe and extends throughout the Practice, through his excellent teams of Veterinary surgeons, Veterinary nurses and his extremely helpful and approachable Reception Staff. I count myself very lucky to have such a caring community looking after the health of my two adored black Labs, second generation ones now with Kelperland. Thank you Simon and Co for your continued care and compassion. Sandi Jones

Sigh. There are not too many good reasons why you would go to a vets, are there? Coming from a…read morefamily with plenty of pets; I have said more goodbyes than I care to remember here. Dogs, cats, chinchillas, guinea pigs, rabbits. you name it. My dog starts quivering the moment he gets into the car park. But we know that he is in good hands when he gets here. The staff are all brilliant at their job; all professional, courteous, and off course, they are all animal lovers. I was touched by one of the vets who saw me and my family coming in with our very sick cat a few months ago, and went off to get a box of tissues for us. 20 minutes later we were all crying in the treatment room as we said goodbye to our little bad tempered fat cat. She was very respectful, and let us stick around while we composed ourselves. Thankfully, I don't always come in here with a worried or sick pet. I pick up dog and cat food here; they have plenty of the specialist brands, like Iams.

I've been going to Molesey Vets for over 17 years with various different pets and I have only ever…read morereceived the highest possible service. All the staff are not only highly qualified but have total empathy for pets and earn is a light. I can't recommend them highly enough.

Been using this vets for many years and have always found them to be understanding and genuinely…read morecaring about your pets needs. you can tell the staff there are in the job for thier love of animals. pricey but no more than any other vets!!