GFM may not have the fanciest of offices, but they provide great care. I never feel rushed, I feel…read morelistened to, and have confidence in my PA to provide me with the best care. The office workers are professional and do their best to assist you. I never have an issue with referral requests or prescription refills. Carol funari is wonderful.

I have an amazing Dr who takes time to listen. Nice atmosphere, and nice staff. Also, if you get a…read moreNP or PA you can't connect with, you can get a different one.

I absolutely love this practice and Dr Kami Phillips and staff. Have been a patient for almost…read moretwenty years, and the thought of going somewhere else is unimaginable!

so impressed that a small country/rural hospital has such an outstanding cardiovascula-physician…read moregroup and the latest in treatments. I recently met with Dr. Jha who has impressive credentials and a warm bedside manner. I am so pleased to have him as my specialist.

These Cardiologists (I have seen 2) are seriously the most caring and kind doctors in Gardner, and…read morebeyond.

I don't understand why disability has sent them 3 forms for my son who's in end stage liver disease…read moreand they can't seem to fill it out. When he went on FMLA they did the same thing and I had to physically go there to get them to finally fill out the form. I just don't understand why they can't get back to places like disability in FMLA unless you Pastor them and pester them it's a horrible way for a doctor to do business. I think they're awful just for this fact alone. ​​​​​​​​

One of my biggest mistakes was moving to Encompass for my Primary Care! It took me forever to be…read moreseen, and when I was, it was a bad experience. I didn't listen to other reviewers complaints. I thought it can't be THAT bad. First, it took a week for me to get the application in the mail. When I called a few weeks later to find out the status of my application, I sat on the phone for over half an hour. It was over half an hour of RINGING (see image), not someone answering and putting me on hold. Ringing, without being answered. And it was NOT Lunch time. Now I'm thinking is this an omen? Maybe I should have listened to those other reviews. I finally get through and find it would be over a month before I could be seen. That first meeting was basically all talk, although I did get SOME needed prescriptions filled, but nothing else was addressed. I'd have to wait more than a month for the next appointment. A physical should be more than just my lungs listened to and my ears examined. Now I am getting frustrated. For the next two months they were absolutely NO HELP in getting me CGM's so I could monitor my Blood Glucose, and without that meter, my Numbers where very high. In fact, the way they submitted the information to get the meters caused me to get denied. I wasted over 6 months with Encompass and the only result was frustration. I moved on and my NEW provider quickly addressed my issues. SO glad to be on a CGM again and my numbers are back to good. Good Luck if you choose to go with Encompass.

Haywood Hospital was the only place I could find a rheumatologist appointment within a few months…read more The doctor was one of the best I've seen and I have seen a great many. She was good natured, smart and professional, extremely thorough and spent plenty of time with me.

I just moved to area looking for PCP...I'm a retired nurse. Signing up I was greeted by the most…read morerude, uncaring, and stupid receptionist in the world. Lied to me about my medical records wasn't good enough, wanted a release that I cared not to provide and failed to inform patient's bill of right... actually she did the opposite and denied my right. I was so mad after going home and the next day I called medical records from my previous PCP and told them to shred that release form and Not to send Heywood any records. Do I really want to receive care at a place that has little or no regards to the people trusted in their care? So still looking for quality healthcare in the area if it is at all a thing.

An abundance of incompetence…read more I feel SO STUPID for staying with CHC for so long, thinking things HAVE to get better. First, the Dr. that was on ALL my prescriptions has NEVER even seen me and could not pick me out of a police line-up, nor could I Them. They never saw me ONCE in OVER 10 years. My First PA was HORRIBLE. I complained about constant sores and they never got close enough to look. Their focus was on my Diabetes, and put me on Glipizide. When I said Glipizide was causing lumps all over my body, AGAIN they were NOT LISTENING, nor looking. They said we needed to DOUBLE the dose. What? THIS is when I requested a change of PA's. The NEXT PA that I was assigned was Arrogant and demeaning. I am surprised either of these two are still there, but they are. EXTREMELY Unprofessional. It was a fight to get a new PA, but eventually I got another. THIS PA was EXCELLENT! THEY actually listened. They did a test on my sores and found I had Staph A AND TREATED IT! They were awesome. But that PA Moved. PA #4 seemed nice enough, but they sent my prescription to a company I had Never dealt with. I did not get a bill for around 2 months. When I DID get it, I was EXTREMELY MAD. The insurance did not cover all of it, and once I did the math I saw that THIS company was charging double what CVS charges for the SAME CGM SENSOR. WHy not use MY CVS Drug Store? Then, I had a problem with my legs. Extremely itchy for 2 Weeks and Benadryl did nothing. I had to go to CHC's Urgent Care. A Doctor/PA? there looked at my red legs and said it was a "Vein Issue" and I should go home and raise my legs. I listened, and I ended up going ANOTHER two weeks of extreme itching and finally went to the emergency room. There, they got it right. It WAS an allergic reaction to something, but Benadryl wasn't strong enough. I am SO SICK of dealing with such an incompetent place. I can't believe I was stupid enough to think it would get better at some point. And THAT is JUST the Medical Side of it. ON the Dental side of it, they RUINED my teeth. One tooth was filled THREE TIMES and the filling never stayed. One of the Dentists was shaking so hard when they gave me the Novocain I could tell they missed as it was painful. I don't know if it was a medical condition or some other reason they were shaking so bad, but it was scary. I felt bad for any Kids that had to go through that with them. ALSO, I am STILL missing one tooth. They tried THREE TIMES to add a cap to a tooth and they FAILED. THREE TIMES!. Around 10 Visits! I FINALLY had to ask for $1,000.00 back for ONE of the caps I paid for. It is STILL just a little peg. It looks STUPID. To add insult to injury, when I asked for at least $1,000.00 back for the LAST cap I paid for, the head of the Dental department thought is was a funny joke to say to me, "Well, at least you have the COVID masks to cover it up!. Classy, huh? After what I went through, I am afraid to let another Dentist touch me. I don't smile. People stare at it now. I can't go out from embarrassment. It's depressing. CHC is filled with an abundance of incompetence and, to me, is just a Wasteful Medicare Money Pit!

making someone wait 3 weeks for an appointment who is having tooth pain is actually insane. front…read moredesk staff is so rude and acts like they don't even want to be there.

I had been struggling to find a doctor for over a year since I moved to this area. I am so grateful…read moreto have found one here! The doctors and nurse practitioners here listen to your concerns and needs and they take action. Their supporters, they listen, and make you feel valued. Since becoming a patient here, I have felt heard. They always take the time to address any and all concerns I have and run the necessary tests or send me for the correct referrals. I have seen several doctors over the years, but I have never felt so heard or cared for!

I contacted Heywood Hospital trying to get pricing information for X-rays. I was directed to the…read moreperson in charge and despite repeated phone messages and emails I never got any response. I can not comment about the quality of care.

Dr. Patel is great! And the whole practice is very welcoming and professional. Some of the staff…read moreand Dr. Christo also speak Spanish, which is key for medical professionals in this area especially. I typically wait only 5 minutes or so in the waiting room when I arrive for an appointment, and then maybe 3-5 minutes max in the exam room for the doctor. Typically you get good, quick service, which isn't true everywhere. The only potential issue is that it can take a while to get routine appointments (they book 3-4 weeks out sometimes). But the few times I've had an urgent appointment they've gotten me in the same day. You usually see the nurse practitioner, but she's great so that's not an issue. I'd recommend this practice to anyone.

My wife and I have been being seen by Dr. Neety Patel at Parkhill. Since both of us are medically…read moreknowledgeable (RN MSN, Community Health Nursing and was a faculty member at Fitchburg State in the Nursing Dept.) and (PhD in biochemistry and also retired Professor of Biology at FSC), we are both very pleased with the quality of service we have received at this facility. Dr. Patel is a careful, thoughtful, knowledgeable and caring physician who has had excellent training that she applies in her diagnoses and treatments. It is very convenient to have a lab facility in-housed as well. We strongly recommend her and the staff as a fine example of a family centered facility.